Sat.Aug 07, 2021 - Fri.Aug 13, 2021

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Deloitte: RPA Leads the Way to Intelligent Automation

Automation Anywhere

It is increasingly clear that it takes a portfolio of technologies to succeed at intelligent automation. The question is, what technologies do you choose to be in your particular portfolio? In a recent survey , Deloitte found that Robotic Process Automation (RPA) is the leader of all technologies being used to achieve intelligent automation, with 78% of enterprises already implementing it, and 16% planning to implement it in the next three years.

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The Agile philosophy facilitates adaptability within your company

Wirtek

There are various software development methodologies in use at the moment, but most companies choose between the traditional way to develop software or the Agile philosophy. Here is what you will find in this article: What is Agile? Alternative to Agile development - Waterfall development. Advantages of Agile software development. Disadvantages of Agile software development.

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Accounts Payable Key Performance Metrics: Are You a Top Performer?

Auxis

Monitoring Accounts Payable key performance metrics can have a direct impact on your business’ bottom line. But measuring the success of your AP process requires more than tracking how many invoices are past due.

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The Secrets to Successful Strategy Execution

MicroAgility

In the execution phase, strategic decisions are implemented by dividing them into operational tasks alongside the allocation of resources to match the plans. Defining decision rights, assigning responsibilities, and ensuring a good flow of information across the organization can also enhance strategic success. Let’s dig a little deeper into what strategy versus execution means.

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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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How Citizen Developers Can Help RPA Scale

Automation Anywhere

When Deloitte asked businesses recently about their top strategic priorities, three items rose to the top, in order: Focus on continuous improvement (35%) Increase level of automation (24%) Develop analytics capabilities (17%) Given that these are all things that Robotic Process Automation (RPA) can help enable, the fact that RPA adoption is accelerating in 2021 should not be a surprise.

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Things Dissatisfied Customers Say and How to Avoid Them

VXI

Any business in the world knows that the greatest service-providing companies are the ones that render the best customer experience. All successful companies know that success lies in their ability to transform dissatisfied customers into satisfied ones and to let them know that it is in everyone’s best interest for you to keep it that way. This is even more important if you know for a fact that your company is deep in a market full of competitors who provide the same service as you do, re

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Outsourcing: Remote Work Environment

Bydrec

While working from home is certainly not a new concept, it has faced an acceleration in the past year. The immediate advantages to working remotely, on an employer and employee level, are clear. Employees have proven they can work remotely and still remain productive, and companies are enjoying the ease on paying high commercial rents. Another main benefit, in that same vein, is that companies can now outsource their tasks, such as software development hiring, to companies like Bydrec.

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Importance of Document Digitization in Business Era

Offshore India Data Entry

Every business needs transformations as time evolves. Getting your documents changed to data digitization is the first step towards positive change. These changes can be experienced in industries like the medical, financial, and digital world. To get the document digitization done you must consider an outsource BPO company. They are experts in handling document scanning ensuring everything is precise and without any loss.

BPO 83
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How small businesses can compete for tech talent

Airswift

Source Shutterstock/Jacob Lund. Attracting and obtaining tech talent has become more challenging in recent years. As demand often surpasses supply, the technology job market has become increasingly competitive. This is particularly true for smaller businesses competing against larger global organisations. That said, many tech candidates now look beyond the big names in the tech industry when searching for a new career.

Jobbing 78
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Auto Brands Need to Educate potential EV Customers and Future-proof their CX

TTEC

Image: Type: Podcast Episodes Podcast Embed Code: The CX POD - Europe · Episode #13 "Auto Brands Need to Educate potential EV Customers and Future-proof their CX" HTML Override Type: Content Enable Social: Tags: Automotive CX Analytics Topics: CX Innovation The automotive sector is undergoing change at a pace that is faster than the industry has ever seen.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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5 tips to handle time zone differences with offshore teams

The Scalers

CONTENTS 1. Practice smart hiring 2. Build an asynchronous communication strategy 3. Invest in time zone management tools 4. Use agile practices 5. Embrace flexibility. Modern globalisation has brought with it many incredible benefits — access to new cultures and markets, innovative technologies , and higher standards of living. However, one benefit that has become increasingly popular in recent times is the opportunity to work with distributed teams.

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How Businesses Plan to Spend Their Marketing Budget in 2022

Transperfect

We’re already at the halfway point of 2021. And no, we’re not sure where the time has gone either. Many of our clients are starting to plan their digital strategies for 2022 to ensure they spend their marketing dollars wisely. If you haven’t started on yours, don’t worry—we’re here to give you a helping hand. Marketing by the Numbers. In 2020, digital advertising spend stood at an estimated $378 billion.

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How to Write a Business Email in English

WebCreek

Writing a business email can be a daunting task, especially if you do not know where to start; and trying to think of what to say and how to say it is enough to drive even the most composed person up the wall. However, it may not be as difficult as you think it is. A business email is a method of communication that is used primarily to connect the employees and clients of a company.

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How to manage the most common ecommerce customer service questions and complaints

Influx

Jim Rohn, the American entrepreneur and author said, “One customer, well taken care of, could be more valuable than $10,000 worth of advertising.”. For Influx, we have seen many of our high-growth ecommerce clients disrupt traditional niche industries with outstanding customer service that makes customers feel incredibly valued. And happy customers become your best ambassadors.

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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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Taking It Down to the Studs—Simplicity Streamlines AAHA’s Road to Excellence

.orgSource

“A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away.” -Antoine de Saint-Exupéry What do Spotify, Robinhood, and HelloFresh have in common? Here’s a clue. The word “easy” has pride of place throughout all their promotional materials. These companies save their […]. The post Taking It Down to the Studs—Simplicity Streamlines AAHA’s Road to Excellence appeared first on.orgSource.

Design 64
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What’s Next in ARM: How to Profit From Reg F

Provana

It's clear the Accounts Receivables Management (ARM) industry is ripe for disruption, but what's coming next? What changes are going to stick and which will fall by the wayside? How can you make Reg F work for you? These are the questions we'll be addressing in the webinar, ARM Disruption.

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4 ways to modernize your supply chain strategy

IBM Services

The COVID-19 pandemic changed everything, elevating supply chain awareness at all levels. It exposed cracks in global supply chains, highlighted known structural issues and became a household topic. And while consumer demand is soaring, suppliers are still challenged by shortages, raw material availability restrictions and the impact of out-of-balance global supply flows.

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Common Syntax Errors That Change the Meaning of Phrases

Akorbi

Syntax helps us make clear sentences that have the meaning we intend. Native speakers of a language learn syntax unintentionally, but people learning a second language may have syntax issues. They can struggle to piece words together to express a thought or idea clearly. Not surprisingly, the syntax is essential for effective translation. Let’s explore this more below.

Service 53
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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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What Is oboloo And Who Is It For?

Obobo

What Is oboloo And Who Is It For? oboloo was created to help SMEs save time and money working with their suppliers, reduce supplier risk and enable them to work with the right suppliers. oboloo is a cloud-based procurement software that gives them full visibility and control over every part of the procurement cycle, from sourcing and contract management to supplier and savings management. oboloo also encourages SMEs to promote their values to suppliers and work with suppliers whose values align

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California’s ABC Test, Dynamex, And AB-5: What Employers Need to Know

Velocity Global

Employers that engage independent contractors in California must adhere to one of the country’s strictest classification laws—the ABC test. While California put its ABC test into practice in 2018, it has undergone several updates since its introduction, leaving some employers unsure whether they’ve kept up with all the changes. . Read on to learn more about California’s ABC test, how it’s evolved, why some companies are exempt, what other states adopt a version of the standard, and one way your

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Designing Digital Communities – A Software Maker’s Imperative

comeMakeit

Since 2006 the founders of both coMakeIT and 3sides have been working on enabling digital communities. Many times, they found each other solving similar problems pertaining to business relationships. And they realized that these problems are so common but are rarely addressed in the right way. Their collaboration in community engineering is aimed at broadening the impact of various software products through communities.

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The Power of Fintech – International Payment Transformation

Infosys Consulting

Payments (including transaction banking offerings) are at the center of everyday banking. They generate around 25 percent of all revenue in the Australian financial service institutions and are one of the most critical attributes customers look at when choosing financial institutions. Covid19 saw the most significant disruption to payments in 20 years, moving from physical to virtual/digital, application, or API-based payments.

Banking 52
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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

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Top 13 Promising Trends of Content Moderation Organizations Must Not Ignore

Mattsen Kumar

With the proliferation of social networking platforms that allow users to freely publish anything they want, content moderation is becoming increasingly prominent. A few evil people take advantage of the freedom to express themselves and upload any sort of material. It is, therefore, more necessary to keep average people engaged with the community, forum, or social networking sites by regulating such undesirable content.

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Why Talent Upscaling is the Main Focus of BPO Philippines This 2021

Magellan Solutions

Many call center companies in BPO Philippines focus on improving the skills of their agents this 2021. There are several ways on how BPO Philippines improve the quality of their service of their business partners. One of which is developing the skills of their agents in order to adapt with the changes in the business paradigm. In this article, let’s take a look at some reasons why talent upscaling is the main drive of BPO Philippines to attract more business partners.

BPO 52
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How to Write a Business Email in English

WebCreek

Rate this post. Writing a business email can be a daunting task, especially if you do not know where to start; and trying to think of what to say and how to say it is enough to drive even the most composed person up the wall. However, it may not be as difficult as you think it is. A business email is a method of communication that is used primarily to connect the employees and clients of a company.

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AI Chatbot for Website – 7 Common Mistakes to Avoid

Simplr

Customer support chatbots are here to stay. But how do you integrate an easy-to-use chatbot into your customer service offering without making a complete mess of it and frustrating your users? Although chatbots using artificial intelligence (AI) and natural language processing (NLP) were invented back in 1966, it wasn’t until a few years ago—and the launch of the Facebook platform and Messenger—that bot designers improved their craft and the chatbot platform really took off.

Sales 52
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The HR Leader’s Survival Guide

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

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Why Remote Work Is the Way of the Future and How to Prepare for It

Velocity Global

The pandemic changed when, where, and how people work. But now that life is slowly returning to normal, many businesses are debating what their future office environment looks like. Is it fully remote? Is it co-located? Or is it a hybrid? Recently on the Forge Ahead podcast, we spoke with Greg Caplan , CEO and co-founder of Spot Meetings, a virtual platform that facilitates walking meetings.

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Is Telemarketing Philippines Important In The Digital World?

Magellan Solutions

Telemarketing Philippines methods; Traditions and innovations. Marketing has come a long way in recent years, driven by the development of digital marketing. . Traditional marketing methods such as direct mail, email marketing, and telemarketing have been joined by an ever-growing number of alternate channels such as content marketing, social media, and marketing automation.

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Loot Boxing as a Model

Infosys Consulting

Co-authored by Michael Zyla. Often, clients speak to us about monetizing their digital assets and leveraging the open marketplace models to generate new revenues. The gaming industry (the most prominent form of media in the entertainment sector) has always been a beacon for innovation and prototyping of models for incrementally garnering revenues with engaged customers.

Retail 52
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How does Direct Sourcing and Talent Curation Work?

https://www.hcmworks.com/blog

In an increasingly competitive job market, talent acquisition teams are constantly innovating and re-imagining ways to identify, engage and delight top talent while consolidating expenses. Following this trend, strategies such as direct sourcing and talent curation continue to gain traction.

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Foundations of Diversity: Building an Inclusive Company From the Ground Up

Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.