Sat.Jul 17, 2021 - Fri.Jul 23, 2021

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The Growth of Software Bots in Healthcare

Automation Anywhere

In the face of post-pandemic recovery, healthcare organizations need to clear a significant backlog of care and paperwork and do so within tight financial constraints. Intelligent automation, combining Robotic Process Automation (RPA) and artificial intelligence (AI), offers a solution to that challenge. Intelligent automation software bots can operate as a fourth type of worker, operating in harmony with the other three, permanent, pooled, and interim staff.

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6 Best Practices for Quality Assurance Testing for Web Applications

Unosquare

Before a product release, there is a critical step that no team should overlook: Quality assurance. Here at Unosquare, we understand the importance of QA and the elements of the testing strategy that can help you put your project on the path to success. Keep reading to find everything you need to know about QA testing and what steps you can take to create an application that meets quality standards.

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Public broadcasting in the wake of the OTT revolution. Will technology and data save culture?

Capgemini

For those channels that have understood that their survival depends on streaming and OTT, the battle is not only technological but also cultural. Very present in Europe, public broadcasters also want to make their voices heard and protect their free model while responding to the injunctions of economic balance from their shareholders – the states. It goes without saying that this is a systemic issue unmatched by any recent media revolution.

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Trends to Watch out in Digital Transformation

Neeyamo

Eric Kimberling once said, “Digital Transformation really doesn’t have a lot to do with the digital part of the term but a lot more to do with the latter part, transformation.”. Today, digital transformation is often equated to business transformation, rightly given the circumstances. At the beginning of the COVID-19 pandemic, even organizations that had not followed these footsteps, have immediately resorted to it after realizing the probable business-specific consequences.

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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Cloud-Native RPA Takes Off to Fuel Pandemic Recovery

Automation Anywhere

More than a year and a half after the pandemic began, three powerful trends are pushing cloud-native Robotic Process Automation (RPA) to the forefront of automation industry trends. First, the acceleration of RPA adoption continues. Research and Markets found that the RPA market was valued at more than $2 billion in 2020 and will have a very respectable compound annual growth rate (CAGR) of 31.5% between 2021 to 2026.

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3 Signs You Should Be Offshoring Your Accounting Function

AS White Global

Running your business can take a toll on your resources, time, and you and your staff, when you’re on a growth trajectory. The different accounting functions – from payroll, accounts receivable, accounts payable, to budgets and strategies – can be difficult to juggle especially if you don’t have the updated industry tools and in-house accounting experts.

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Why International Retailers Should Use Chatbots

Transperfect

Customer service is a key element for retailers and professionals who work in e-commerce teams. Without appropriate resources, companies run the risk of losing loyal customers and negatively effecting brand reputation. For international retailers , offering customer service in the right language adds another layer of complexity—which is where chatbots come in.

Retail 95
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How RPA and Customer Service Data Drive Business Value

Automation Anywhere

You’re sitting on a goldmine of data. It’s data that could help you deliver better customer services, market better to existing customers and prospects, aid in enhancing existing products as well as new product design and development, stay on top of quality, and ultimately improve your business's bottom line by boosting the overall customer experiences.

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Starting Your RPA Journey with an RPA Pilot

V-Soft Consulting

Robotic Process Automation (RPA) bots are exceptionally efficient at mimicking human behavior in performing repetitive, rules-based tasks ranging from copying and pasting texts to logging into applications and uploading documents and far more complex tasks when used with other advanced technologies. RPA creates flexibility, scalability, and control which in turn leads to better accuracy, reduced cost and greater customer satisfaction.

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How Project Managers can Stay Important in Agile Organizations

Bydrec

Defining Agile Project Management. Agile project management is an iterative approach to accomplishing a project from start to finish. This means that a project is broken down into measurable iterations, or incremental steps, to be completed by specific deadlines throughout the project’s life cycle.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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Who needs high-code developers? Citizen development is here for Financial Services

Capgemini

If it is properly controlled and governed, citizen development can solve the desperate shortage of dev resources. Picture this: your people have a great idea to accelerate how you deliver on new business requirements. All you need to make it happen is some professional developers. Easy, right? Unfortunately, not. Finding highly skilled developers in the current marketplace is a challenge for every enterprise and in every vertical.

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Data Security When Offshoring – How to Ensure Compliance

AS White Global

In 2020, there was a total of 1,051 documented data breaches by the Australian Information Commission. Between July and December alone, there were 539 breaches, almost a 20% increase from the same period in 2019. 58% of these data breaches were criminal attacks, whilst 38% were human error-related. And the industries most affected by these data breaches were healthcare, finance and education. .

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What is Hyperautomation? How it Works, Tools and Applications

V-Soft Consulting

Robotic Process Automation (RPA) has become a leading technology and is being increasingly adopted by both small and large enterprises. RPA bots performing repetitive, rules-based, and labor-intensive work have increased organizations' productivity and cut down on costs. But, RPA has largely been implemented for specific processes and many other processes are still carried out manually.

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Creating a Sports Club Based on the IT Company Model

Vilmate

The post Creating a Sports Club Based on the IT Company Model appeared first on Nearshore Software Development Company in Ukraine - VILMATE.

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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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Infographic: Use Data Analytics to Improve Call Center Performance

Provana

Today’s customers expect value-driven, tailored, contextual and sympathetic experiences across their preferred channels. While businesses need to learn how to achieve high customer satisfaction, they are continuously challenged by the need to adapt communication channels that assist them to improve customer service while streamlining internal procedures.

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The Hackett Group, Inc. invites you to participate in the 2021 Second Quarter Earnings Conference Call on Tuesday, August 10, 2021

The Hackett Group

The Hackett Group, Inc. (NASDAQ: HCKT) today announced that it will release financial results for the second quarter ended July 2, 2021 on Tuesday, August 10, 2021 after the close of regular market hours. . . Following the release, the senior management will discuss second quarter results in a conference call at 5:00 P.M. ET. . The number for the conference call is (800) 593-0486, [Passcode: Second Quarter].

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How to Accelerate a Reliable Supply Chain the Systems Science Way

Intelligent Management Inc.

No matter what a company does, it is inevitably part of a supply chain. It receives inputs and has to transform these inputs into something to pass on to a customer reliably. It’s an ongoing process, and like every process it can be improved. Today change is happening fast, threatening the survival of companies that can’t keep up. How can companies accelerate what they transform and supply?

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Global employment companies: Their role in international talent mobility

Airswift

A well-implemented global employment company can be a useful strategy for international expansion. The ability to mobilise talent around the world is essential to the growth and expansion strategy of companies.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Lean IT: Data driven steering of IT Organizations

Capgemini

In new (agile) as well as hybrid (bimodal) IT Organizations we’re facing a lot of common misconceptions about organizational steering: “We are agile, we don’t need steering metrics” is just one of them, but by far the most common. Especially agile collaboration methods – such as ‘scrum’ – are designed to measure constantly the performance of a team in order to be able to adjust the team structure or the workload if the performance changes unfavorably.

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Eclaro's Impact Sourcing - Changing Lives Through Education

Eclaro

Eclaro is thrilled to be highlighted in the summer edition of IAOP's PULSE Magazine - showcasing our Impact Sourcing program. Check it out here - [link]. We're excited to be associated with the International Association of Outsourcing Professionals and are always looking for opportunities to increase participation in our Impact Sourcing program.

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The ultimate guide to building a team of offshore developers

The Scalers

CONTENTS Offshore software development: a sustainable long-term solution Why should you hire offshore developers for your business? Lower operating costs Access to massive talent pools An opportunity to scale at speed Addressing the common concerns about offshore development Quality Security Culture Hiring offshore developers: where to start? Vetting an offshore development partner Look at their work history Ask real questions Evaluate their approach to communication Finding the right offshore d

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The 6 Most Popular Asian Languages for Doing Modern Business

Akorbi

Language is a gateway into a variety of business opportunities and connections. If you’re interested in breaking into Asian markets, here are some of the most popular Asian languages for business, ranked by Akorbi. Related post: Akorbi Explains the World’s Oldest Languages Still In Use Today. Mandarin. Mandarin is the most widely spoken language in China and is considered by many to be the business language of the future.

Service 54
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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

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3 Ways to Incorporate Mindfulness into Your Workday

Transperfect

"Recall that in a line six inches long, there are infinite numbers of points, and in a line one inch long there are just as many. Well, then, how many moments are there in fifteen minutes, or five, or ten, or forty-five? It turns out we have plenty of time, if we are willing to hold any moments at all in awareness.". -- Jon Kabat-Zinn, “ Wherever You Go, There You Are ”.

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Independent Contractor Misclassification: Is Canada Less Strict Than the U.S.?

Velocity Global

Some Canadian employers believe the risks of independent contractor misclassification are more severe for companies in the U.S. than in their home country. However, history proves that Canadian labor authorities are not afraid to crack down on companies that misclassify their talent—and levy serious consequences toward offenders. . Read on to discover three examples that illustrate the importance of independent contractor compliance for Canadian employers. .

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What Makes Telemarketing Philippines Unique From Other Countries?

Magellan Solutions

Let’s take a look at why many businesses trust telemarketing Philippines to work and nurture their prospect clients. Telemarketing Philippines is one of the most misunderstood processes in the whole BPO industry. . Many business owners think that calling in a high volume is the most effective solution in generating more leads for their business. In this article, we will give some of the unique characteristics that makes outbound telemarketing services Philippines the best in the world : Filipino

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What Asian Markets Should You Invest In For Growing a Target Audience?

Akorbi

Before selecting a target market for global expansion, companies should do their due diligence to zero in on the most fertile markets: those that are ripe with growth and opportunity. If you and your organization want to invest in Asian markets and expand your target audience, here’s where you should look to grow. And don’t worry, Akorbi can help you tackle any language barriers you may encounter.

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The HR Leader’s Survival Guide

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

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Employee retention vs. the great resignation

TTEC

Image: Type: Podcast Episodes Podcast Embed Code: HTML Override Type: Content Enable Social: Topics: Employee Experience Body: As a record number of employees leave their positions in search of more fulfilling work, better pay, or other reasons, employee retention is more important than ever. Heather Younger, CEO and founder of Employee Fanatix, an employee engagement, leadership development, and consulting firm explains what employers can do to drive employee loyalty—and what pushes workers awa

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We All Follow A Procurement Cycle

Obobo

We All Follow A Procurement Cycle. We all make personal purchases of goods and services throughout our lives. First, we identify exactly what we wish to purchase and we then, often subconsciously, consider what’s going to deliver best value for us, this might be based on cost, or quality or something totally different. Once we’ve done this, we’ll usually compare different suppliers to see which one gives us best value and if possible, negotiate on the price before going ahead and making the purc

Finance 52
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Mexico Manufacturing Solutions: Benefiting from a Specialized Workforce

Ivemsa

There’s been a shift taking place over the past several years that has caused an increasing number of U.S. and other foreign companies to set their sights on Mexico manufacturing solutions as a way to expand production. The trade conflict between the U.S. and China and the COVID-19 pandemic are two significant factors that have created a greater sense of urgency to explore this option.

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Deep Learning, Artificial Intelligence, and Automation Consulting

Affirma

Few technologies or developments in the last decade have had as sweeping an effect on modern business as artificial intelligence and automation. Neither of the two concepts is new. Automation and AI have been in use in businesses and organizations for at least the last sixty years. However, advancements in AI and automation have transformed the two processes into new, nearly unrecognizable products.

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Foundations of Diversity: Building an Inclusive Company From the Ground Up

Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.