Forrester Digital Transformation

APRIL 26, 2022

From their interactions as consumers, B2B buyers and customers are already accustomed to receiving relevant information curated by algorithms and delivered at the right time in dynamic and digestible formats. Across channels, devices, and interfaces, these audiences ask for what they want. They’re also aware of how their behavior drives the algorithmic co-creation of interest-based […].

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Design Marketing 246

The Global Small Business Blog

APRIL 26, 2022

©iStock/sommersby Well if there is one thing I love, it's speed and surprises! When I think about people trying to secure an important client, speaker for a program, or a new employee at a company that can go on for months, for example; I shake my head in disbelief over Elon Musk's stunning move on Twitter. How in the world did he do that? No matter.

Finance 209

Finance 209

Automation Anywhere

APRIL 28, 2022

I recently read that the “intelligence amplification” of human beings through collaboration with automation could achieve IQ levels up to 300. People thinking and acting much more intelligently? The first thing I thought was, “There goes my chance of ever winning on Jeopardy.” And the second thing I thought was, “How does that work?” Automation and intelligence amplification are related, but I had only thought that automation would free up cranial capacity.

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Management Robotics Process Automation Automation Software 145

Perficient Digital Transformation

APRIL 27, 2022

March has been always a month of exploring new possibilities and expanding our boundaries. And yes, for us at Perficient GDC Nagpur, March began with a bang! We on-boarded the highest number of new team members in a single day, celebrated our diligent ladies, and had absolute fun enjoying our most colorful festival “Holi” along with our wonderful colleagues.

Jobbing 119

Jobbing Design Management 119

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility

Forrester Digital Transformation

APRIL 25, 2022

European governments, businesses, and societies need to prepare for a fundamental transformation of their skills base to survive and thrive. To drive sustainable growth and innovation and to prepare for the future of work, European businesses depend on a blend of digital and technology-related skills as well as critical thinking, problem solving, resilience, active learning, […].

Government 246

Government 246

The Global Small Business Blog

APRIL 28, 2022

©iStock/pat138241 One in five container ships is now stuck at ports worldwide, with 30% of the backlog coming from China. And Lars Jensen, the CEO of the shipping container industry consulting firm Vespucci Maritime, told Fortune that the full impact of China’s policies will only begin to reveal itself over the coming weeks. Experts say that China’s strict COVID-19 lockdowns will exacerbate global supply chain woes and add to inflation in the coming months.

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Immedus

APRIL 28, 2022

According to the latest figures from the Department of Justice, almost 17,000 people have now fled Ukraine and arrived in Ireland since the start of the war. It is a number that we can expect to see rise over the coming months as the situation in Ukraine continues to deteriorate. While many of those arriving are children, there is a percentage who will resume their work while here.

Payroll 105

Payroll 105

Forrester Digital Transformation

APRIL 26, 2022

Are you facing the dilemma of improving service work? Service outcomes depend upon knowledge workers getting things done. Whether you’re servicing a laptop or a train, it’s all just operations. Service improvements require insight into what work needs to be done, who is doing the work, and where the work in progress is. But often, […].

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Service 245

The Global Small Business Blog

APRIL 23, 2022

©2022 Laurel J. Delaney. All rights reserved. "I'm impressed with the people from Chicago. Hollywood is hype. New York is talk. Chicago is work." —Michael Douglas, actor.

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McKinsey and Company

APRIL 27, 2022

With customers increasingly moving their service interactions onto social media, companies have an opportunity to leverage these channels to differentiate their service experience.

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Service 103

Advertiser: Paycor

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Automation Anywhere

APRIL 27, 2022

This article was originally printed on the FortressIQ website and includes updates to reflect the company’s change in status. FortressIQ is now part of Automation Anywhere, and its offering is now our process intelligence product FortressIQ. The lines between banks and banking are blurring more and more. From credit cards to lending, trading products to cryptocurrency, fintechs are now providing sophisticated apps and tools to consumers who are demanding omnichannel services, low to no fees, and

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Banking Robotics Process Automation Automation Efficiency 98

Forrester Digital Transformation

APRIL 28, 2022

XR designers cut corners because of the limitations of headsets but XR streaming from the cloud could liberate them.

Design 244

Design 244

The Global Small Business Blog

APRIL 27, 2022

©iStock/Petmal BlocPower’s Donnel Baird and Stripe’s Nan Ransohoff talk about why we can’t sit back and assume other people are trying to solve climate change. According to scientists, climate change is possibly the most urgent threat to our world today. It’s a glaring common enemy, with every living being on Earth a loser if we cannot beat it back.

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McKinsey and Company

APRIL 26, 2022

Designing packaging and products with supply chain and in-stock issues in mind can increase revenues and profits, all while meaningfully improving sustainability. Three steps can point the way.

Design 104

Design 104

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Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

Resource Optimizing

Airswift

APRIL 27, 2022

Source: Frame Stock Footage/Shutterstock. Technology is everywhere and the energy industry won’t be left out. With a bright future ahead, the renewables sector has no shortage of excellent pathways for jobseekers looking to enter the clean energy market.

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Jobbing Sourcing Marketing 98

Forrester Digital Transformation

APRIL 29, 2022

L'orientation des projets de transformation digitale, et par conséquent les stratégies sous-jacentes de sourcing, de recrutement et de gestion des talents IT, doivent toutes évoluer.

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Sourcing 130

The Global Small Business Blog

APRIL 29, 2022

©iStock/alfexe Giving up use of the U.S. dollar for global trade and reserve accumulation would be very difficult for U.S. adversaries and would require major economic adjustments, though it would be in the best long-term interests of the United States for the global use of the dollar to be more constrained. Few topics have generated as much discussion in recent weeks as the evolving role of the U.S. dollar in the global trade and capital regime.

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Government 175

McKinsey and Company

APRIL 28, 2022

McKinsey’s Tom Bartman discusses what’s causing disruptions in global supply chains and how key stakeholders are responding.

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Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Reduced Overhead

Auxis

APRIL 29, 2022

Unpatched business systems roll out a welcome mat for hackers aiming to steal data or hold it hostage. But patching systems isn’t as simple as clicking an install button – and as the complexity and risk grow, implementing patch management best practices is vital to keeping your business safe from cyber threats.

Management 98

Management IT Outsourcing Outsourcing 98

Forrester Digital Transformation

APRIL 29, 2022

As corporations look to express their commitment to the Earth and its earthlings, nature-based solutions (NBS) have taken on new urgency in the boardroom and sometimes not for the right reasons. First things first: NBS are defined by Forrester as natural and nature-based solutions to the consequences and causes of climate change that reduce an […].

Risk Management 130

Risk Management Risk Management Management 130

The Global Small Business Blog

APRIL 25, 2022

©iStock/Sanja Radin What's affecting me, my clients, my colleagues and other global small business owners: Global entrepreneurs share common traits ( jump to No. 3). Small merchants and sole proprietors are the ideal laboratory for Google and its strategic partner Global Payments as they experiment with creating new digital shopping experiences , according to executives from the two companies.

Collaborations 141

Collaborations 141

Immedus

APRIL 28, 2022

As it can be in life, so it can be in business: objectives and charters seemingly unrelated or even at odds with each other can be, as the cliché goes, two sides of the same coin. As the non-cliché goes, they can be complementing hemispheres. It’s often the case in the C-suite, as the Accenture-advocated idea of whole-brain leadership shows us.

Payroll 98

Payroll Global Alliances Co-Sourcing Human Resources 98

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In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

Analytics

comeMakeit

APRIL 27, 2022

Old is not always Gold. Imagine a situation where all the appliances, automobiles, and electronic phones you use are old. You would lag and waste more time, energy, and money to keep them running. It is the same with technology, software, and software products. In the era of Digital Transformation when technology is progressing fast, and markets are rapidly changing no one would say that sticking to the old is a virtue.

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Software Engineering Marketing 98

Forrester Digital Transformation

APRIL 29, 2022

It’s not your fault you don’t understand “headless commerce.” Great products have great names that express what they are and why they’re good. Like “doghouse” or “sugar-free gum.” But headless commerce … that’s confusing, and it’s poorly messaged. Let’s run two tests to illustrate this. (Full disclosure: This is a roast of headless commerce.) Round […].

Research 130

Research Management 130

Globalization Partners

APRIL 26, 2022

Hiring international talent is the first step to building a top-performing global team. However, companies need effective strategies to empower and retain their workforce. In an era where companies are competing for top international talent, leaders are channeling their efforts towards engaging and retaining their global workforce to sidestep local skill shortages.

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Flexibility Collaborations Jobbing Research 98

Airswift

APRIL 25, 2022

Adopting Remote Work Policies in the Energy Sector. Remote work is a concept that has spread like wildfire. Companies have been required to transition from a physical workforce to a largely remote one since the COVID-19 pandemic. Employers have introduced and adopted policies that allow a large portion, if not all, of their employees to work remotely while being able to maintain productivity and cut costs.

Outsourcing 98

Outsourcing 98

Advertiser: Paycor

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

Perficient Digital Transformation

APRIL 25, 2022

In our previous blogs , we’ve documented how insurance is a complicated product for the traditional commerce process. Let’s recap what we’ve covered: It’s a product that is mandated by the state, financial institutions, and professions for many parts of life – driving, homeownership, rental, professional liability, and others. But it’s not a product that most of us enjoy shopping for in our daily lives.

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Insurance Service 98

Forrester Digital Transformation

APRIL 28, 2022

A major focus area for product management leaders is the creation and development of strong product management teams. Recruiting the team, developing their skills and capabilities, and guiding them through their responsibilities is probably the most important responsibility for the product leader. Often, people say that if the product team is successful, the leader will […].

Management 130

Management 130

Auxis

APRIL 26, 2022

CLIENT PROFILE. Our private equity-backed client has operated as a leading franchisor of commercial cleaning services for more than 35 years. Based in South Florida, its network includes more than 8,000 franchised businesses servicing more than 50,000 customers across 90 global markets. Estimated annual revenue is more than $70 million.

IT Outsourcing 98

IT Outsourcing Outsourcing Marketing Service 98

NoonDalton

APRIL 25, 2022

We’re heading for the two-year anniversary of the coronavirus pandemic and there’s no arguing that our world was turned upside down, professionally and personally. Covid did a real number on the customer experience industry. We’re at a point where customer service experts are seriously scratching their heads as they grapple with understanding how to modify customer service programs accordingly.

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Customer Service Research Government Analytics 98

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Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.