Sat.Dec 09, 2023 - Fri.Dec 15, 2023

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Ethical Outsourcing and a Regenerative Economy

Intelligent Sourcing

In the fast-paced world of global commerce, ‘outsourcing’ has often been synonymous with cost-cutting and efficiency—sometimes at the expense of ethical considerations and long-term sustainability. However, a new paradigm is emerging: Ethical Outsourcing. This progressive approach intertwines moral responsibility with business processes, ensuring that the work outsourced contributes positively to the workforce and communities involved. […] The post Ethical Outsourcing and a Regenerative Ec

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What Role Does Digitization Play in Global Expansion?

The Global Small Business Blog

©iStock/guirong hao Apurva Palnitkar, Senior Director Marketing, GoDaddy India says that in today's technology-driven world, the adoption of digital tools and strategies has become paramount for small businesses seeking to thrive and expand their presence beyond local boundaries. SMEs are successfully integrating digital tools into their operations in order to gain competitive edge, improve efficiency, reach a wider customer base, and most importantly in order to go global more effectively.

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5 tips to improve environmental sustainability in outsourcing

Microsourcing

The acronym ‘ESG’ may be a relative newcomer to the business landscape but it is certainly having an impact in boardrooms across the world. Aligning corporate values with guiding principles is nothing new but from the moment the term was included in a 2006 United Nations Principles for Responsible Investment Report 1 , business leaders have increasingly incorporated environmental, social and governance (ESG) considerations into their operations.

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Hot Dogs, Lobster & Boots: Why You CAN Afford to Outsource Help Desk Support

Global Help Desk Services

When you think about outsourcing your IT support, you probably don’t think about boots. But you should. In his Discworld series of novels, author Terry Pratchett introduced the “Boots Theory” of socioeconomic unfairness, where a character, Sam Vimes, muses about how expensive it is to be poor. The reason rich people are rich, he reasons, is because they can afford to buy better-made products, like nice leather boots that last for years.

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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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The Gift Of Real Team Work In Call Centers

Redial

We need help to do almost everything. As much as sometimes, the “if you want a thing done well, do it yourself” quote sounds attractive, it only means something is wrong in either the leadership or overall teamwork. Maybe it’s a word that usually gets thrown at your office or company, but do you really know the gift of real teamwork?

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Today in Global Small Business: The New ChatGPT Challenger

The Global Small Business Blog

©iStock/Supatman What's affecting me, my clients, my colleagues and other global small business owners: The new ChatGPT challenger. Meta launches new AI tools for Facebook. The future of AI through the lens of the recent OpenAI debacle. Quote of the week: "No one technology [OpenAI’s ChatGPT and Google’s Bard] has ever surpassed everything else."– iRobot co-founder Rodney Brooks The promise and potential pitfalls of increasingly powerful AI tools.

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Maximizing Reactjs Performance Tools, Techniques, and Best Practices

Groove Technology

Reactjs has emerged as a frontrunner among JavaScript libraries for building user interfaces (UIs) due to its component-based architecture, declarative programming paradigm, and virtual DOM. While Reactjs offers a robust framework for creating responsive and dynamic web applications, optimizing its performance is crucial for delivering a seamless user experience.

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Optimizely Configured Commerce – Customizing Elasticsearch v7 Index

Perficient Digital Transformation

The Optimizely configured commerce introduces Elasticsearch v7 for a better search experience. In the dynamic landscape of the Commerce world, there is always room for extended code customization. Furthermore, Optimizely provides explicit steps to customize Elasticsearch v7 indexes. There are a lot of advantages to using Elasticsearch v7. some are Improved Performance Security Enhancements Elasticsearch SQL GeoJSON Support Usability and Developer-Friendly Features In this post, we will go throug

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Who Are the Top eCommerce Companies in USA?

The Global Small Business Blog

©iStock/sasirin pamai The US is considered the world's most developed market for online shopping and is a global standard for eCommerce. The eCommerce segment accounts for over $1 trillion in annual retail sales in the US, or 13% of the total retail industry and $5 trillion globally. Here's a list of the top eCommerce companies in the US in terms of web sales.

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The advantages and disadvantages of hybrid cloud

IBM Services

With the rapid advancements in cloud computing, data management and artificial intelligence (AI) , hybrid cloud plays an integral role in next-generation IT infrastructure. Enterprise-level businesses rely on hybrid cloud solutions to run critical workloads from anywhere by combining and unifying on-premises, private cloud and public cloud environments.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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What Is EBITDA? How to Calculate and Why It Matters to Business Owners

inDinero

EBITDA, short for earnings before interest, taxes, depreciation, and amortization, is a measure of profitability that zeroes in on core operational cashflow—with the “core” being everything that remains after omitting capital expenses and taxes. In this guide, we’ll walk you through calculating this metric and explain why it matters to your business.

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New Year’s Resolution: Say Goodbye to WordPress

Perficient Digital Transformation

WordPress, which began as a blogging platform, is now one of the most popular content management systems on the web. Its popularity is largely due to its being free and familiar for most digital marketers and IT professionals. However, as a DXP (Digital Experience Platform) consultant, I believe that WordPress is not the best choice for marketing sites of businesses making close to and over $1 billion in annual revenue.

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Outlook for Worldwide eCommerce Sales in 2023 and Beyond

The Global Small Business Blog

iStock/CherriesJD What is the outlook for worldwide and country-by-country retail and ecommerce sales in 2023 and beyond? Worldwide retail and ecommerce sales will see a decent rebound for digital sales and a slow deceleration for overall retail this year. Most national markets are also returning to normalcy, but a great deal of country-by-country variance remains.

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The three main types of cryptography

IBM Services

Derived from the Greek words for “hidden writing,” cryptography is the science of obscuring transmitted information so that it may only be read by the intended recipient. The applications of cryptography are endless. From the quotidian end-to-end message authentication on WhatsApp to the practical digital signatures on legal forms or even the CPU-draining ciphers used for mining cryptocurrency , cryptography has become an essential aspect of our digital world and a critical cybersecu

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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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Low-code Technology Providers in Insurance – Products PEAK Matrix® Assessment 2023

Everest Group

Low-code Technology Providers in Insurance – Products In recent years, insurance enterprises have embarked on a modernization spree to improve the experience for both customers and stakeholders. However, the significant surge in costs and unprecedented underwriting losses in these challenging times have intensified the need for an agile, scalable approach to modernization.

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Forget Okta? Well, It Might Not Forget You : Solving Remember Device Issues

Perficient Digital Transformation

Why Okta? Who can forget Okta ? It is basically a household name at many enterprise companies. Even if you don’t know about Okta, you probably recognize the name. Okta is a cloud-based identity and access management platform that provides secure user authentication and authorization services. It enables organizations to manage and control access to various software applications, systems, and data resources across multiple devices and networks.

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Advantages of Integrating ServiceNow with Other Business Applications

V-Soft Consulting

Today, organizations must continue to find new ways to streamline processes and enhance efficiency to stay competitive. Many leading companies have adopted the ServiceNow platform, to meet their various operational needs including IT, Customer Service, HR and more. Some companies have gone further and are integrating their ServiceNow instances with other business applications to maximize their competitive advantage.

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Delivering security and scalability in today’s business landscape requires more than setting up a front line of defense

IBM Services

A cybersecurity strategy is not solely about managing risk across a business’ IT infrastructure. The stakes are especially high for organizations in highly regulated industries because they can be exploited through their digital supply chain, giving hackers access to consumers’ valuable and sensitive data. Consequently, these data breaches can rattle customer trust and the confidence of regulators.  When done correctly, cybersecurity can be a strategic initiative that supports

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Declining Headcount at Major IT Service Providers: Are Macroeconomic Factors the Sole Reason for the Tech Hiring Slowdown?

Everest Group

From increased hiring growth after the pandemic to recent layoffs, the tech talent market has experienced great volatility. Recognizing the need for a more sustainable approach, top employers have increasingly focused on building and developing talent internally. In this blog, we examine the major factors contributing to declining tech hiring and the outlook for IT services talent.

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Zinnov-nasscom India GCC Trends – Quarterly Analysis – Sales & Marketing – Q3 2023

Zinnov

As India sets its sights on becoming a USD 5 Tn economy in the next decade or so, an under-appreciated engine powering this aspirational vision is Global Capability Centers (GCCs), also known as Global In-house Centers (GICs). The strategic role of these centers in fostering innovation, operational efficiency, and global collaboration is pivotal for India’s economic growth.

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The Hackett Group: New FAO Service Provider Research Finds Wealth of Mature, Well-Established Solutions

The Hackett Group

Companies Need Digital-Ready Contracts That Not Only Deliver Cost Reduction But Also Focus on Business Value Creation and Innovation Miami, FL – December 13, 2023 – A new Hackett Value Matrix analysis of 15 leading finance and accounting outsourcing (FAO) service providers by The Hackett Group, Inc. (NASDAQ: HCKT) finds that the market contains many mature and well-established service providers that deliver comparable levels of value realization and breadth of capabilities.

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Seven customer service types that organizations should provide

IBM Services

Conducting the best customer service strategy today requires organizations to invest in several customer service types. This way, organizations can ensure their customer base receives answers to their problems in the format they prefer. Customer service is an integral part of the customer experience. It has increasingly become an omnichannel discipline where every customer prefers to communicate on varying channels.

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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

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Sailing Through Tech Talent Market Turbulence: Optimize and Fortify the Talent Supply Chain for Superior Talent Readiness | Blog

Everest Group

Navigating the volatile tech talent market is crucial, but service providers are discovering that finding talent with the needed skillsets is challenging. Read on to discover how leading IT service providers are managing the tech talent turbulence to build a future-ready workforce. In recent years, the tech talent market has experienced heightened volatility, reflecting the rapidly changing dynamics of the technology landscape.

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Tech-Driven Healthcare: Leading Change from the CIO’s Desk

Zinnov

In this episode, Michelle Greene, Chief Information Officer at Cardinal Health explores the the captivating intersection of healthcare and technology with Pari Natarajan, CEO, Zinnov. The conversation delves into how leadership should start with empathy, and the pivotal role of data in revolutionizing healthcare distribution processes. Discover the strategies and insights that drive innovation , resilience, and transparency in the healthcare technology sector.

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From sports icons to business titans

Intelligent Sourcing

When it comes to financial planning, some sports icons provide the best examples of how to plan, what to invest in, and what pitfalls to avoid. Take four-time NBA champion, Shaquille O’Neal, who became the king of franchises after he retired in 2011, and moved on to owning or having major investments in some 50 […] The post From sports icons to business titans appeared first on Intelligent Sourcing.

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Building cyber resiliency for your data with IBM FlashSystem

IBM Services

In today’s digital age, the threat landscape continues to evolve and organizations are increasingly vulnerable to cyberattacks. To combat these ever-growing risks, the concept of cyber resiliency has gained significant importance. Cyber resiliency refers to an organization’s ability to prepare for, respond to, and recover from cyber threats while maintaining the continuity of operations.

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The HR Leader’s Survival Guide

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

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Digital Experience Platform (DXP) Products PEAK Matrix® Assessment 2023

Everest Group

Digital Experience Platform (DXP) Products The rising digital native population seeks seamless and innovative experiences driven by emerging technologies. Providing such connected experiences supported by technology requires a robust and interconnected set of solutions. In our digitally driven society, Digital Experience (DX) holds unprecedented significance, especially with the rise of a generation inherently familiar with digital technologies.

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These are the top challenges faced by climate tech companies

Airswift

Source: Frame Stock Footage/Shutterstock Expanding overseas and hiring talent are some of the main issues encountered by green tech leaders Climate tech has become a hot topic in recent years, with many startups focusing on developing new technologies to help reduce greenhouse gas emissions. But what exactly is climate tech? And what exactly is the difference between cleantech and cleantech 2.0?

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Spreading Holiday Cheer at SSM Health Cardinal Glennon Children’s Hospital

Perficient Digital Transformation

‘Tis the season to bring joy and laughter to those who need it most. Our colleagues take pride in giving back to the greater community and finding unique opportunities to make a difference across the world. This year, Perficient is thrilled to return as the primary sponsor of the “Light Up Glennon” event at SSM Health Cardinal Glennon Children’s Hospital , in which our colleagues along with the entire St.

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More in store with IBM Storage Virtualize

IBM Services

Managing data is difficult. In today’s hybrid cloud environments, data is spread across a large and complex data fabric encompassing on-premise storage and cloud infrastructure. This can lead to data becoming siloed and difficult to manage. With the ever-present threat of cyberattacks, it is more important than ever to ensure you have full visibility over your data storage and a simple way to configure your data for extreme resilience.

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Foundations of Diversity: Building an Inclusive Company From the Ground Up

Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.