Sat.Aug 21, 2021 - Fri.Aug 27, 2021

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Shipping Companies Expect the Global Crunch to Continue

The Global Small Business Blog

©iStock/chuyu The shipping crisis is getting worse. Here's what that means for holiday shopping. More than 18 months into the pandemic, the disruption to global supply chains is getting worse, spurring shortages of consumer products and making it more expensive for companies to ship goods where they're needed. Shipping companies expect the global crunch to continue.

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09 Reasons for Project Failure and How to Prevent It

Groove Technology

A study from Standish Corporation showed that up to 31% of IT projects were canceled before they were completed, another result of this study also showed that up to 52.7% of projects cost 189 % compared to the original estimate. The cost of these failures is only the tip of the iceberg. A series of lost opportunity costs cannot be measured, but easily see the loss number in the thousands or even hundreds of thousands of dollars.

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A Guide to Buying your Private Labelling Products in China

Sourcing Captain

A private label product is manufactured by a contract manufacturer or a third-party manufacturer and sold under another party’s (retailer’s) brand name. The retailer specifies everything about the product like how it looks, what goes in it, how it’s packaged, and then pay for the production and delivery. In simpler terms, a private label product is manufactured by Company A, with the brand name of Company B.

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Key Takeaways from the 2021 Gartner® Market Guide for Multicountry Payroll Solutions

Immedus

Gartner recently published the 2021 Gartner® Market Guide for Multicountry Payroll Solutions and Immedis is thrilled to be recognized as a representative vendor in the report. More about that in a moment. First, I’d like to delve into a number of key takeaways that might be of interest to payroll professionals, their teams, and organizations. . Gartner opens the report with the statement that “Multicountry payroll transformation projects have received significant investment over the last year t

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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Transforming the Way a Brand Communicates During a Global Pandemic and Afterwards

The Global Small Business Blog

©iStock/Tashatuvango With the upheaval the global pandemic has caused, not every brand has been able to adapt — especially in the way they communicate with their audiences. And it’s not about making an old plan fit the new mold; it’s about truly transforming the way a brand communicates. Some businesses perished, while small businesses emerged to cater to the needs of certain demographics under lockdown.

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5 Secrets to Award-Winning Customer Experience

VXI

What does it take for a Business Process Outsourcing (BPO) company to be called a world-class provider of award-winning customer experience (CX)? Incredible customer experiences are not happy accidents—they are pre-meditated, methodically planned, and well-executed. They are performed through effective communication, outstanding leadership, and careful teamwork.

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Engaging a Global Talent Pool: A Comprehensive Look at the Future of Remote Work

Globalization Partners

Anyone who has worked in HR knows it’s often difficult to fill a role, regardless of whether candidates are internal or external. In some cases, the right talent might be out there, but in the wrong location. Over the past 18 months, the majority of global businesses had to adjust their working models to keep up in the era of remote work. With the popularization of collaborative technology solutions, flexible working has become more widely embraced.

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Disruption in the Fashion Industry: Gray Market Digital Sales Emerge

The Global Small Business Blog

©iStock/Grosescu Alberto Mihai Want to be a player in the multibillion-dollar luxury “gray” market, a fast-growing sales sector that has historically operated out of sight of most Western consumers? Think of is as a secretly discounted modern luxury digital market. Try these on for size: Baltini (Italy), Italist (USA), FarFetch (London), and Cettire (Australia).

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What is Workforce Management?

Balbelforce

Workforce Management (WFM) is a set of business processes that contact centers use to ensure that staff can work in a cost-effective way. This includes forecasting contact volume, scheduling staff and analyzing performance. In other words, WFM involves studying the past, managing the present and predicting the future. Why does workforce management matter?

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What you need to know about Strategic Sourcing

Sourcing Captain

In today’s hugely competitive global markets, everyone strives to reduce their sourcing costs while still maintaining the quality. Effective sourcing of goods from suppliers is more important today than it was ever before. For this reason, strategic sourcing has become central to every organization’s procurement policy. Wikipedia defines Strategic Sourcing as: ” The process of developing channels of supply at the lowest total cost, not just the lowest purchase price.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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6 Top Programming Languages for FinTech

Unosquare

In the United States alone there are 10,000+ FinTech startups as of 2021. The market's products need the right technology to support the complexity and volume of data involved. As the world’s risk tolerance decreases, the number of banking, finance, and insurance transactions continues to climb. Choosing the right programming language has an impact on the success of applications in the FinTech space.

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A Guide to the Perplexed: Party Inside a Korean Birthday Cake (Video)

The Global Small Business Blog

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5-Top Tools needed to Increase the Productivity of Real Estate Agents

Outsource Workers

Every business needs several tools which play a pivotal role in boosting and supporting the business itself. No doubt, the person’s efforts are always one of the most important reasons that lead to the success of an enterprise. However, it is noteworthy that these tools are no less than a life-supporting system for a business. . For instance, when we talk of the business of real estate , in addition to the competence of a particular agent, many other additional factors come into play.

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Challenges in New Product Development in China

Sourcing Captain

Many people have brilliant new product development ideas but unfortunately not all new products are a commercial success. It is rightly believed that due to low costs, China is a great place for new product development. However, there are challenges apart from costs that can render your project unsuccessful. These challenges are the key reason why you need to spend a lot of time and effort figuring out whether or not you can convert your new product idea into a sellable product.

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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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UiPath vs. Automation Anywhere: What’s the Right Automation Platform for Your Business?

Auxis

Two powerful platforms dominate the exploding automation market: UiPath vs. Automation Anywhere. But despite soaring demand, many companies lack experience with Robotic Process Automation (RPA) - struggling to understand the benefits of one tool compared to another.

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Why is a product mindset essential for digital transformation?

comeMakeit

The current digital revolution brought by the wide usage of computers and the internet connects people and devices, predicts the future, runs businesses, and enables efficient management of various businesses and processes. Though it is sometimes called the third industrial revolution it is very different from the preceding industrial revolution that enabled mass production.

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A New Tool to Automate Better, Faster

Automation Anywhere

It takes more than just award-winning, transformative technology to scale automation across an organization globally to improve customer satisfaction, profitability, and efficiency. Ensuring your strategy, people, and processes are mature enough to help you scale is also required to maximize your return on your automation investment. With that in mind, Automation Anywhere has launched the new RPA Maturity Assessment designed to evaluate the maturity of your RPA program and identify what you need

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The Real Estate And Cybersecurity – What Is The Risk

Outsource Workers

The real estate industry, like all other industries, is highly vulnerable to cybersecurity risks. The best way for those involved in this industry to stay on top of cyber attacks is to understand the potential threats and create a plan. Real estate transactions involve personal information such as social security numbers, financial data, driver’s license numbers, insurance information, passport numbers, and passwords.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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5 Best Practices for DevOps Success

Auxis

In today’s fast-paced digital world, the benefits of DevOps adoption are clear: maximizing the speed and agility of IT service delivery while minimizing performance issues and costs. But make no mistake, embracing DevOps engineering practices is a transformational initiative – representing a significant and fundamental change to the way IT traditionally works.

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LinkedIn Love and Other Ideas

Talent Management Strategy

For some time now I’ve been trying to combat sexism and harassment on LinkedIn. Truthfully, it’s an uphill battle. I am not convinced I am getting anywhere at all. So I thought I really have to come at this problem from a different angle. To quote Einstein “Insanity is doing the same thing over and over… The post LinkedIn Love and Other Ideas appeared first on Dorothy Dalton.

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Healthcare Burnout

Automation Anywhere

An important issue receiving press coverage lately is burnout with healthcare clinicians and support staff. Burnout is a chronic condition caused by work-related stress and frustration, and, unfortunately, it has been aggravated by the unanticipated demands of the global pandemic. What is the cost of burnout? It’s estimated to add $125-190B a year to healthcare costs.

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Improve Company Culture: 3 Secrets to Boost Employee Morale and Engagement

MicroAgility

Over the last year and a half, businesses of all kinds have faced major challenges. Not only have many struggled just to keep their doors open and their lights on, but others have had to learn how to manage remote teams, onboard new hires they’ve never met in person, and figure out how to function during an ongoing pandemic. But there are numerous companies that have managed to survive.

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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

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How the Perfect Hiring Can Help a Company Emerge from a Crisis

Bydrec

After the Covid pandemic hit, it quickly reshaped our society, economy, and our industries. In addition, the workforce has also shifted. Some found the courage to switch gears in their careers while others took the time to upskill in their present industry. Companies, in turn, found a considerable expansion in their pool of talent. If your company has never considered hiring experts from around the globe, that moment is here.

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[INFOGRAPHIC] 5 Essential Customer Service Languages for International Reach

OpenAccess BPO

As more consumers turn to online channels, businesses are expected to provide accessible, multilingual call center support for their international customers. Businesses must also keep an eye on the economic shifts pointing towards globalization and regionalization, both of which can widen audience reach. Multilingual outsourcing puts bridging the language gap at the forefront.

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3 Reasons to Use RPA for Data Analytics and Reporting

Automation Anywhere

According to The Economist , the most valuable resource that an enterprise can own and utilize is data. Data can provide crucial information about customers that can be used to make critical decisions and strategize different approaches for a business. Yet, raw data needs to be captured, managed, and organized in a way that can bring value and insights to your business.

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Offshore Customer Support is 2x Better and Half the Cost

NoonDalton

It’s no secret that one of the main reasons companies consider outsourcing, and outsourcing their call centre services specifically , is because of costs. Of course, costs aren’t the only thing to consider when looking for an outsourcing provider. Culture fit, reliability, and the customer experience are also important aspects to think about. Any offshore customer support provider you choose should fit your company culture and brand reputation – not just your price point.

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The HR Leader’s Survival Guide

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

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Compliance Management: Your CFO Can Be a Strategic Enabler

Provana

The credit and collections industry is currently rife with change, specifically when it comes to compliance management. From Hunstein to Reg F and differing interpretations at the state-level , firms are currently caught between deciding to innovate or choosing to batten-down the hatches for the next regulatory wave.

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Free JavaScript Learning Tools

WebCreek

So the day has come, and you want to, need to, or have to learn JavaScript. Luckily for you, we have compiled and reviewed some of the most popular resources so you can jump-start your JavaScript skills. And did we mention that all of these resources are free? Our top pick: The Modern JavaScript Tutorial. Best in a pinch: JavaScript Programming — Full Course.

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Hollywood Localization Meets Content Marketing

Transperfect

Like oil and water, corporate content marketing and TV shows and movies historically have been two different worlds when it comes to talent and processes. Up until recently, these two worlds haven’t shared much—especially when it comes to the localization process. The Video Game Transition. This reminds me of the time when the games and film industries were at a crossing point.

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Digital Transformation Strategy vs Application Modernization

Amzur

Reading Time: 9 minutes. Technological disruptions are happening at a faster pace than ever. Every industry and business is transforming to change the way they operate and improve customer experience. Hence, companies are adopting various new and modern technologies to streamline operations and make businesses agile and futuristic. But, here comes a big question about the process that businesses are undergoing.

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Foundations of Diversity: Building an Inclusive Company From the Ground Up

Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.