Redial
SEPTEMBER 5, 2024
The Business Process Outsourcing (BPO) industry is one of the fastest-growing sectors globally, but it’s often misunderstood. Let’s clear up some common myths and truths. Myths BPO is only about cost-cutting Many think that BPO is only about reducing expenses by outsourcing labor. While cost-effectiveness is a factor, BPO also focuses on efficiency, quality, and service innovation.
The Global Small Business Blog
SEPTEMBER 5, 2024
©iStock/Wirestock John Yunker – web globalization geek at Byte Level Research and also a prolific author of books, plays and short stories – always does his thorough research and has the answer to the question: What is the world's most multilingual website? He says, "One might assume that tech leaders like Facebook and Google lead the internet in languages.
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The Global Small Business Blog
SEPTEMBER 4, 2024
©iStock/CalypsoArt The United States has benefited from a profound shift in global capital flow, which has boosted the dollar. But why is a strong dollar in America's best interests? Not only does a strong dollar mean that there is a healthy demand for American-made goods and services, but, perhaps more important, it’s also a show of confidence in the U.S. government and financial institutions.
31 West
SEPTEMBER 3, 2024
Setting up an after hours call center can be a great way for an IT development business to provide exceptional customer service and support around the clock. With more businesses operating 24/7, having staff available after normal business hours is becoming increasingly important. An after hours call center allows customers to get assistance during nights, weekends and holidays when regular customer service staff may not be available.
Speaker: Joe Sharpe and James Carlson
In the world of small business management, the challenge of managing payroll & HR efficiently while scaling operations can be overwhelming. Yet, with the right strategies in place, these challenges can become opportunities for growth and innovation. In this session, Joe Sharpe, Senior Director of Managed Payroll Services at IRIS, will reveal practical methods and expert insights for outsourcing and streamlining payroll processes, resulting in substantial time and resource savings.
The Global Small Business Blog
SEPTEMBER 6, 2024
©iStock/natatravel Roughly one of every four shipping containers passing through India is loaded or unloaded at the Jawaharlal Nehru Port on the west coast of India, on the docks jutting into the Arabian Sea just south of Mumbai. The flow of containers has roughly tripled over the past two decades, reaching the equivalent of 6.4 million 20-foot boxes last year.
Perficient Digital Transformation
SEPTEMBER 4, 2024
Did you ever feel tense while taking your exams? Or you must have watched the Olympics or other sports events like cricket, football, etc. When you focus on national players during significant events, you can observe stress and anxiety in performing at that level. Similar is the situation of an IT professional during a production deployment call. This moment is crucial because it represents the end of months or years of effort, the results of which will be evaluated by those involved.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
The Scalers
SEPTEMBER 4, 2024
CTOs, VPs of Engineering, CEOs, and Founders all share a common challenge: finding the right engineering talent to support their organisations’ long-term growth. In other words, they struggle with building resilient tech teams. At The Scalers, we know this firsthand. Over the past 10+ years, we’ve built over 80 tech teams for our partners and had countless conversations with business leaders about their needs.
The Global Small Business Blog
SEPTEMBER 3, 2024
©iStock/Jacob Wackerhausen From small shops to bold startups, women are trailblazing into entrepreneurship and making things happen on their own terms. But the playing field isn’t quite equal yet. Behind the breakthroughs, female founders still see more doors closed than opened regarding funding and fair chances. The percentage of women who started a business in the last year was 47%, compared to 44% for men.
SEBPO
SEPTEMBER 6, 2024
IAB Connected Commerce Summit: Retail Reimagined Total 0 0 0 0 September 17-18, 2024 Convene 225 Liberty, NYC IAB Connected Commerce Summit: Retail Reimagined If you’re attending the IAB’s second annual Connected Commerce Summit: Retail Reimagined , you’re already ahead of the curve. The retail media landscape is changing faster than ever before, and it’s never been more important to stay knowledgeable and flexible.
Perficient Digital Transformation
SEPTEMBER 6, 2024
What Makes Salesforce a Leader in B2B E-Commerce: Key Takeaways from the Forrester Wave Q2 2024 Michael Affronti , Executive VP & GM of Commerce Cloud at Salesforce, recently expressed his excitement on LinkedIn about Salesforce being named a Leader in the Forrester Wave: Commerce Solutions for B2B, Q2 2024 report. This achievement highlights Salesforce’s reputation as a driving force in the B2B commerce industry, centered around innovative approach, robust platform, and customer-centr
Advertiser: Paycor
Diversity and inclusion are crucial for building a strong and innovative workforce. Discover how AI technology can revolutionize your hiring process and drive diversity in your organization. Explore over 10 ways AI recruiting tools can help you identify a wider pool of candidates, enhance communication strategies, and eliminate unconscious bias. Embrace the future of recruitment and create a more diverse and inclusive workplace with AI technology.
Global Help Desk Services
SEPTEMBER 3, 2024
You’ve decided an outsourced help desk is your best option. Great! Now what? Well, now it’s time to choose the type of IT help desk you need. And here’s the rub: it might not be as straightforward as you think. It can be hard to tell at first if the company you’re interested in is a boutique help desk provider, a managed service provider, or a large enterprise solution.
The Global Small Business Blog
AUGUST 31, 2024
©2024 Laurel J, Delaney. All rights reserved. "Faith consists in believing when it is beyond the power of reason to believe.
Everest Group
SEPTEMBER 2, 2024
Mastercard has chosen India as the launchpad for its Payment Passkey Service, a new way of conducting online transactions, marking a significant step in the global payments landscape. “Mastercard’s decision to introduce its Payment Passkey service first in India is a strategic move that aligns with several key market trends and opportunities,” Pranati Dave , Practice Director at Everest Group, said.
Perficient Digital Transformation
SEPTEMBER 4, 2024
90% of Fortune 500 companies use Salesforce as their Customer Relations Management tool. I have ingested data from Salesforce into almost every database using almost every ETL tool. Every integration tool out there has a Salesforce connector; Salesforce even owns Mulesoft. The integration always worked, but it was rarely smooth. Its just something that you accepted.
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The first report from Gallagher’s 2024 US Workforce Trends Report Series, includes data from 3,500+ employers who participated in the 2024 US Benefits Strategy & Benchmarking Survey. The report provides benchmarks for benefits, HR and people strategies to help organizations thrive. Organizations continue to rank retention as the top priority for HR, and second highest for operations.
Globalization Partners
SEPTEMBER 6, 2024
Many experienced leaders now find themselves taking advantage of the fast and compliant expansion solution an Employer of Record (EOR) provides. By removing the need to set up an entity, companies no longer have to stress about the HR and legal compliance requirements that can complicate the global hiring journey – and that opens up a world of opportunities.
SPD Load
SEPTEMBER 6, 2024
WordPress website expenses do not end with the site launch. Then, you need to keep your web page running smoothly, manage its. The post WordPress Website Maintenance Cost: A Comprehensive Breakdown first appeared on SpdLoad.
Everest Group
SEPTEMBER 5, 2024
Live Webinar Gen AI and the Future of Cybersecurity: Advanced Strategies for Cyber Defense September 5, 2024 | 9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST Generative AI (gen AI) is growing in popularity and is rapidly reshaping the cybersecurity landscape with its innovative capabilities. This webinar, drawing from current advancements and Everest Group’s recent research, will provide cybersecurity buyers and service providers with insights into new developments, emerging applications,
Perficient Digital Transformation
SEPTEMBER 6, 2024
Customer experience remains a top priority for organizations worldwide to gain and retain business. Even one unsatisfactory experience can cause customers to turn to a competitor, causing estimated losses of up $1.6 trillion in the United States annually. On the other hand, good omnichannel experiences turn connections into lasting experiences, brands into trusted partners, and customers into life-long advocates.
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Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.
Jonajo Blog
SEPTEMBER 5, 2024
Artificial Intelligence (AI) and Machine Learning (ML) are two terms I hear a lot these days, and it’s easy to see why. These technologies are transforming everything from the way we shop to how businesses operate. But even though they’re often used together, AI and ML aren’t the same thing. Let’s break it down in a way that’s simple and easy to understand.
Metasource
SEPTEMBER 5, 2024
There are many innovative solutions designed to streamline operations and enhance efficiency, but they’re not all created equal. While robotic process automation (RPA) has made significant strides by streamlining repetitive tasks, it’s safe to say it’s not perfect and often falls short when dealing with more complex and dynamic processes.
Capgemini
SEPTEMBER 4, 2024
Sustainable technology: A competitive advantage for businesses Greg Bentham 03 Sept 2024 Facebook Twitter Linkedin The strategic imperative of sustainable technology In today’s fast-paced business environment, sustainable technology isn’t just a nice-to-have – it’s a strategic imperative. As more companies recognize the critical importance of reducing their environmental impact, those who adopt sustainable technology are not only safeguarding the planet but also gaining a significant competitive
Perficient Digital Transformation
SEPTEMBER 6, 2024
What Makes Salesforce a Leader in B2B E-Commerce: Key Takeaways from the Forrester Wave Q2 2024 Michael Affronti , Executive VP & GM of Commerce Cloud at Salesforce, recently expressed his excitement on LinkedIn about Salesforce being named a Leader in the Forrester Wave: Commerce Solutions for B2B, Q2 2024 report. This achievement highlights Salesforce’s reputation as a driving force in the B2B commerce industry, centered around innovative approach, robust platform, and customer-centr
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Zinnov
SEPTEMBER 4, 2024
In this dynamic episode of the Zinnov Podcast’s Business Resilience Series, Pari Natarajan, CEO of Zinnov, sits down with Krithika Bhat, Chief Information Officer at Pure Storage, for a compelling conversation about leadership and resilience. Krithika, a seasoned IT leader with over 20 years of experience, reveals her strategic playbook for thriving in high-growth tech environments.
Globalization Partners
SEPTEMBER 3, 2024
As companies seek workforce opportunities beyond domestic borders, the responsibilities of today’s Chief Financial Officer are evolving rapidly. According to a 2023 McKinsey survey, in fact, over 39% of CFOs consider change management as the most important skill for the future, highlighting a growing need for a multifaceted approach to financial management.
Microsourcing
SEPTEMBER 2, 2024
In an era where data is king, a sobering reality looms large: 95% of cybersecurity breaches are caused by human error 1. Even more startling, 68% of breaches involve a non-malicious human element 2 , such as an employee falling victim to a social engineering attack or making an innocent mistake. These statistics paint a clear picture - our greatest vulnerability often lies not in our technology, but in our people and processes.
Perficient Digital Transformation
SEPTEMBER 5, 2024
If you are part of an organization that utilizes an Enterprise Resourcing Planning (ERP) system, then you probably already know the many reasons why it serves as such an essential component for your business. There are more ERP platform options today than ever before, and each system has its own collection of features and capabilities. Generally speaking, they are the work horses for managing and streamlining day-to-day business operations.
Advertiser: Paycor
Making effective hiring decisions can be challenging, but with a standardized evaluation process, you can improve your chances of finding the ideal candidate every time. Discover the benefits of using interview scorecards to assess and compare candidates, ensuring fair and consistent evaluations. Our free interview scorecard template allows you to customize criteria and track candidate progress, helping you make informed hiring decisions.
Zinnov
SEPTEMBER 2, 2024
Global businesses today face unprecedented challenges. Political tensions, economic uncertainties, and supply chain disruptions are forcing companies to rethink their strategies. As Europe grapples with energy concerns and political shifts, business leaders are urgently seeking ways to diversify operations, minimize risks, and find new growth opportunities.
Paysquare
SEPTEMBER 2, 2024
Payroll Automation What is Payroll Automation? Did you know that on an average payroll accuracy is just 78%? This clearly shows how important it is for businesses to automate their payroll services. Accuracy in payroll processing is essential in not just employee satisfaction but also employee retention, legal and regulatory obligation. This reveals the significance of automation in payroll management services for all businesses.
Capgemini
SEPTEMBER 2, 2024
How can multi-agent systems communicate? Is game theory the answer? Jonathan Aston Aug 28, 2024 Facebook Linkedin Multi-agent systems in AI are those where autonomous agents work to achieve the desired outcome. An agent in this context can be as generic as an entity that is acting on another entity’s behalf. In multi-agent AI systems, this can be an AI agent (a bot) acting to help achieve the desire of the people who build and run the process.
Perficient Digital Transformation
SEPTEMBER 4, 2024
This is a quick and easy recipe to install the EPM Integration Agent on your on-premises environment. The goal is to showcase how easy the installation can be done. Steps Download EPM Agent installer from your EPM Cloud Instance. On Data Exchange, go to the Actions drop-down menu and click Download Agent Unzip.zip file on your on-premises server.
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It’s a never-ending tightrope act, trying to find the balance between creating benefits offerings that adapt to the uniqueness of your people, managing your own time and resources, and maintaining the organization’s bottom line. And the ever-changing policies and laws can make cultivating a competitive employee benefits strategy feel impossible. Whether you’re concerned about adapting to new pay transparency laws, managing global benefits packages, return-to-office mandates, or 401(k) and retire
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