The Global Small Business Blog

OCTOBER 17, 2024

©iStock/JackF Over the first five months of 2024, only 35% of global CPG launches were entirely new products, the lowest percentage since Mintel started tracking new products in 1996. The other 65% of launches, according to new insights from Mintel, were renovations — reformulations, line extensions, new packaging and so forth. As inflation eases and consumers regain confidence, demand for innovation is likely to increase.

234

234

Perficient Digital Transformation

OCTOBER 15, 2024

This post is the third in a series of four about estimating project hours. Part 1: Sandbagging & Lowballing Part 2: Dependencies & Creep Part 3: Assumptions & Uncertainty Coming Soon: Part 4: The Emotional Conclusion In this third installment of my blog series on project estimates, let’s dive headfirst into the murky waters of assumptions and uncertainty!

Management 111

Management Accounting 111

Groove Technology

OCTOBER 16, 2024

By Jin Jung, Senior Mobile App Developer at Groove Technology As a senior mobile app developer, I’ve come across my fair share of performance bottlenecks. Data-heavy apps, like e-commerce platforms or social media apps, can easily turn into a nightmare if they aren't properly optimized. One of the biggest challenges I often face is finding a way to efficiently load large amounts of data without slowing down the app or overwhelming the system.

E-Commerce 130

E-Commerce Right-Sizing Efficiency Management 130

31 West

OCTOBER 15, 2024

Any inbound call center is bound to collect large quantities of customer data. In some cases, this might involve sensitive financial information, including credit card and banking info. In other instances, it might involve personal, demographic, or even health-related data points. Some level of data collection is paramount for any inbound call center that wishes to serve its customers effectively.

Call Center 130

Call Center Regulations Government Insurance 130

Advertiser: Paycor

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

Labor Costs

Perficient Digital Transformation

OCTOBER 16, 2024

Addressing the Talent Shortage While fears of AI-driven job displacement dominate headlines, the real crisis looming is a $8.5 trillion talent shortage projected by 2030. Much like the famous ‘invisible gorilla’ experiment, where viewers focused on counting basketball passes miss a costumed figure walking through the scene, businesses risk overlooking a crucial element: the Employee Experience (EX).

Jobbing 105

Jobbing Right-Sizing Out-Tasking Administrative 105

The Global Small Business Blog

OCTOBER 16, 2024

©2024 Laurel J. Delaney. All rights reserved. Ready. Set. Let's go global! There is still time to sign up for the biggest and best 9th Annual Global Small Business Forum , "Global Success Within Reach – The Bigger Picture," held in Chicago on Friday, October 18th from 8:00-11:30 AM CT. Hear from a cast of experienced speakers who know the ins and outs to global expansion.

Banking 278

Banking Marketing Management 278

Everest Group

OCTOBER 17, 2024

Live Webinar Navigating Cost and Price Dynamics in Volatile Markets October 17, 2024 | 8 a.m. PT | 10 a.m. CDT | 11 a.m. EDT | 4 p.m. BST | 8.30 p.m. IST Often, deal conversations are impacted by cost and margin pressures across geographies. Standard and commodity IT service rates, as well as ACV/TCV reduction for managed services, are likely to decrease in the coming year, making it vital for service providers to account for this decline in ongoing or near-term bids.

Marketing 52

Marketing BPO Strategic Sourcing Finance 52

Perficient Digital Transformation

OCTOBER 14, 2024

In today’s fast-paced business environment, efficient procurement processes are essential for maintaining a competitive edge. Organizations must manage a myriad of products and services, ensuring that they are sourced, purchased, and delivered efficiently. Oracle Product Data Hub (PDH) Cloud and Oracle Procurement Cloud are two powerful tools that facilitate this process.

Pharmaceuticals 52

Pharmaceuticals Manufacturing Strategic Sourcing Sourcing 52

The Global Small Business Blog

OCTOBER 12, 2024

©2024 Laurel J. Delaney. All rights reserved. ©2024 Laurel Delaney. All rights reserved. “Owning our story and loving ourselves through that process is the bravest thing we’ll ever do.

271

271

Groove Technology

OCTOBER 14, 2024

Software testing outsourcing is the practice of outsourcing software testing services to specialized companies. This is an increasingly popular trend in the software industry, helping businesses optimize processes and reduce costs. According to a study by Deloitte, 59% of businesses consider a vendor's proven track record as an important factor in outsourcing decisions.

Software 130

Software Outsourcing Service E-Commerce 130

Advertisement

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility

Customer Serv Outsource Smarter

OCTOBER 17, 2024

The insurance industry, traditionally a brick-and-mortar pillar of financial stability and protection for millions, is changing dramatically. Rising consumer expectations, digital-first experiences, and technology developments are all forcing insurers to reshape and modernize their customer service strategies.

Insurance 52

Insurance Customer Service Service 52

Airswift

OCTOBER 17, 2024

Personal development plays a key role in shaping your professional journey. It helps you sharpen your skills, boost confidence, and easily tackle workplace challenges.

52

52

ScaleHub

OCTOBER 16, 2024

Discover how human oversight in GenAI-powered Intelligent Document Processing enhances accuracy and security. Learn how HITL ensures compliance and data privacy while leveraging AI's potential.

52

52

Groove Technology

OCTOBER 14, 2024

Software testing is the process of evaluating and verifying that software functions properly. This process includes executing the program with the intention of finding errors. Despite the many challenges, the benefits of effective software testing are significant. It not only detects errors and problems early but also improves software reliability, performance and safety.

Software 130

Software Right-Sizing Automation Outsourcing 130

Advertisement

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

Resource Optimizing

Perficient Digital Transformation

OCTOBER 16, 2024

Meet Samantha Ziegel, Solutions Architect, Salesforce With Perficient’s Growth for Everyone initiative, we’re enabling colleague career development while celebrating the individual and collective success of our people. As a strong leader in the Salesforce Business Unit (BU) Samantha Ziegel is paving the way for exponential growth in Perficient’s Salesforce Data Cloud and Einstein AI offerings in her role as a solutions architect.

Healthcare 52

Healthcare Sales Collaborations Marketing 52

WebCreek

OCTOBER 16, 2024

As we progress into 2024, businesses worldwide are navigating a rapidly evolving outsourcing environment. With new technologies reshaping how industries operate and a growing need for cost-effective solutions, outsourcing has emerged as a critical tool for companies looking to optimize their operations. Key IT outsourcing trends are driving this shift, allowing organizations to innovate, scale, […].

Outsourcing 52

Outsourcing IT Outsourcing 52

Everest Group

OCTOBER 16, 2024

This report assesses 18 agentic AI technology, positioning them on Everest Group’s Innovation Watch Assessment framework as Luminaries, Fast Followers, Influencers, and Seekers.

Marketing 52

Marketing Automation Service 52

Intelligent Sourcing

OCTOBER 16, 2024

In today’s competitive market, customer loyalty isn’t just a metric—it’s the cornerstone of sustainable growth. While many businesses focus on price, convenience, or product quality, the true differentiator often lies […] The post The Power of Emotional Connection: A Game-Changer for Customer Loyalty appeared first on Intelligent Sourcing.

Sourcing 52

Sourcing Marketing 52

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Reduced Overhead

Perficient Digital Transformation

OCTOBER 15, 2024

Problem Statement: Oracle Fusion Costing Distribution process will treat the Outside Processing (OSP) as ordinary items (Direct Material/Material). If you are procuring direct items to work orders or have an outside service provided in a sub-assembly as a work order step, Oracle Cost Management solution will cost the two “items” as Direct Material given the Cost Component Mappings.

Supply Chain Management 52

Supply Chain Management Manufacturing Flexibility Accounting 52

WebCreek

OCTOBER 16, 2024

The business world constantly evolves, and companies must adapt quickly to meet changing demands. One of the most effective ways to do this is by utilizing IT contract staffing services. These services allow businesses to bring in specialized professionals temporarily, providing the flexibility to scale teams and access critical skills without long-term commitments.

Service 52

Service Flexibility 52

Everest Group

OCTOBER 16, 2024

This report assesses 18 agentic AI technology, positioning them on Everest Group’s Innovation Watch Assessment framework as Luminaries, Fast Followers, Influencers, and Seekers.

Marketing 52

Marketing Automation Service 52

Blue Ocean

OCTOBER 14, 2024

Choosing a contact center outsourcer is a huge investment. Which is, of course, why you’re willingly subjecting yourself to the time constraints and stress of writing an RFP. Need some insight? We’ve compiled a list of up-to-date contact center RFP questions to help you ensure you’re making the most informed decision. Below you’ll find six key sections of questions: Company overview Agent Hiring & Management Contact Center Reporting Project Management Technology Pricing Company Overview Get

Right-Sizing 52

Right-Sizing Contact Center Outsourcing Outsourcing Call Center 52

Speaker: Speakers:

HR and payroll impact every aspect of your business. Choosing the right provider is one of the most important decisions you’ll make. Before you decide, hear first-hand customer accounts in Paycor’s webinar to learn: The three most important things to look for when switching. How to begin your search. What are some of the red flags?

Payroll

Perficient Digital Transformation

OCTOBER 15, 2024

Remember the joy of opening a fresh Lego set as a kid? You had all these individual pieces, but the real magic happened when you combined them, following those picture-perfect instructions, to build something incredible. That’s the essence of Salesforce CPQ product bundles – taking individual products and services and transforming them into irresistible offerings for your customers.

Sales 52

Sales Right-Sizing Design Flexibility 52

WebCreek

OCTOBER 16, 2024

As businesses continue to expand and innovate in the tech space, finding the right talent and resources has become increasingly challenging. Many organizations are turning to nearshore IT services to meet their development needs. This outsourcing model offers a cost-effective solution by tapping into talent from neighboring countries, which makes sure operational efficiency while maintaining […].

Nearshoring 52

Nearshoring Service Outsourcing Efficiency 52

NoonDalton

OCTOBER 14, 2024

Accurate bookkeeping is critical to the health and sustainability of any business. Whether it’s maintaining cash flow, ensuring tax compliance, or generating financial reports, how you manage your books can make or break your company’s success. The key question is: should you handle these essential tasks internally, or is outsourced bookkeeping a better option?

Outsourcing 52

Outsourcing Reduced Overhead Cybersecurity Collaborations 52

Everest Group

OCTOBER 14, 2024

Genpact hosted its AI Day today, bringing together numerous clients and partners in New York City to learn about the latest advances in generative AI, machine learning, data, and analytics. “Most companies are just talking about technology tools and experimentation – Genpact has put words into action and taken this a step further today with its showcase of real-world case studies of AI in use with clients on stage,” said Manu Aggarwal, Partner, Everest Group.

Analytics 52

Analytics 52

Advertisement

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

Analytics

Perficient Digital Transformation

OCTOBER 15, 2024

Artificial intelligence (AI) has exploded onto the scene in most industries. And the healthcare field is no exception. Faced with growing workloads, shrinking margins and the ever-present “do more with less” mindset, many in healthcare are looking to generative AI as the next revolution in healthcare delivery, management and marketing. We’re bullish on the concept of generative AI.

Healthcare 52

Healthcare Right-Sizing Out-Tasking Call Center 52

Globalization Partners

OCTOBER 15, 2024

While there are general aspects of hiring compliance that apply to every industry, let’s explore the unique hiring and compliance hurdles the medical device and biotechnology industries face, and how an EOR can help unlock global business success.

Global Hiring 52

Global Hiring 52

Mercans

OCTOBER 17, 2024

The Appellate Court’s recent ruling enables the Government to implement the Social Health Insurance Act no. 16 of 2023. This law replaces the National Health Insurance Fund (NHIF) with the Social Health Insurance Fund (SHIF). Effective 01 October 2024, the old NHIF approved benefit packages and rates shall cease to apply as the newly gazetted SHA Benefits and Tarriffs are rolled out to all Kenyans i.e., This will be applied from the October payroll.

Insurance 40

Insurance Payroll Regulations Accounting 40

Everest Group

OCTOBER 16, 2024

I recently took one of those unplug-and-unwind holidays but made it only eight days before I craved a serious conversation. So I rang my good friend, the always-wise Fred Simoes of Cargill, for some food for thought. When we got to talking about enterprise GBS strategy, he popped a quote I’d somehow missed attributed to US Representative Shirley Chisholm, “If you don’t have a seat at the table, you are probably on the menu.

Global Business Services 40

Global Business Services Flexibility Sourcing Efficiency 40

Advertisement

Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.