Voice Problems Among Call Center Agents
Magellan Solutions
APRIL 12, 2018
A well-modulated voice is one of the best qualities of a good representative. Like singers, lawyers, teachers, and preachers, the voice is an asset — a capital that enables them to earn a living. Call center agents communicate mostly by phone, thus using their voice on a regular basis and for long periods. Being frequent voice users, however, expose them to greater risks of voice problems.
Let's personalize your content