Sat.Feb 13, 2021 - Fri.Feb 19, 2021

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3 Things to Look for in an Outsourcing Partner

Redial

Call Center outsourcing has become a norm inside every industry globally; this method provides room for growth at a reasonable price with a list of services that would take a sizeable investment to achieve on your own. This also means saving time while reaching your goals from the beginning. Having experienced people take over your call center needs while other business resources continue with critical tasks that require their attention daily.

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How Pre-Trained AI Models Speed Up Data Extraction

Automation Anywhere

As companies deploy automation solutions to digitize their workflows and processes, there are many instances when structured and unstructured data from documents needs to be put into a system or used in a process. Typically, this is done via manual transcription or using an extraction tool that is dependent on creating and maintaining document layout templates that map out the location of key information.

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How do you get started with low-code applications? By answering these 6 questions

Hyland

Contributors outside of IT play an important role in guiding applications to solve their exact pain points. With the right low-code solution, they literally help design the app. The post How do you get started with low-code applications? By answering these 6 questions appeared first on The Hyland Blog.

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IRM Risk Predictions 2021- Cryptocurrency

Risk Guide

Alexander Larsen provided insight into cryptocurrency for the latest IRM Risk Predictions 2021 report. The article looks into the value of Bitcoin over the last year and the rise of other cryptocurrencies. You can see the full IRM Risk Predictions 2021 report via the following link: Bitcoin boom 10x. 2021 will be the time for Bitcoin to shine. For years the argument for Bitcoin has always been that it has been a store of value and protection against irresponsible monetary policy.

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The HR Leader’s Workforce Management Guide

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

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ECLARO HONORED AS A GLOBAL OUTSOURCING 100 COMPANY

Eclaro

New York, NY – February 18, 2021 – ECLARO , a leading IT & business consulting firm announced today that they have been selected for The 2021 Global Outsourcing 100 list produced by IAOP and published annually by FORTUNE Custom Projects, in the Rising Star category. In its fourteenth year, IAOP’s Global Outsourcing 100 list recognizes the world’s best outsourcing service providers.

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Cloud-Native RPA: Everest Group’s Perspective

Automation Anywhere

Digital transformation has quickly accelerated from a long-term strategy to an immediate business imperative—across every industry. Moving to the cloud is at the heart of enabling this transformation. Business agility and resilience through major events such as a global pandemic, natural disasters, and other crises are the impetus for this urgent move to cloud technologies.

More Trending

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Tech cross-border M&A sustained bullish pace in 2020 according to data from Velocity Global and Pitchbook

Velocity Global

Denver, Colo., February 18, 2021 –. $200B cross-border IT M&A deal value in 2020 matches 2019. Cross-border IT deal volume accelerated in the second half of 2020. Cross-Border M&A Monitor: Tech Sector released today. Cross-border IT M&A deal values in 2020 equaled that of 2019, outpacing overall global IT M&A deal value, which was down year-over-year.

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RegTech – The evolving art of regulating FinTech and beyond.

comeMakeit

Last year, like many of us, I binge-watched TV series to beat the lockdown blues. In my favourite and the most popular of them all, The Money Heist, the Professor, the ethical protagonist with unquestionable moral values, justifies his crime of minting money for himself and his team because governments all over the globe do the same to bail out big financial institutions and save the connected economy from crisis.

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RPA at Shared Services: What to Automate?

Automation Anywhere

While automation brings efficiency and cost savings across the entire organization, the shared services center (SSC) is in the best position to achieve the maximum benefits from automation. It is by design. A shared services center is an internal service provider for large organizations consolidating back-end operations across multiple regions and functions.

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The Philippines for Insurance Account Outsourcing

Magellan Solutions

Insurance account services. Magellan Solutions is one of the leading contenders of the industry. Because of this, we take pride in our virtual accounting services. Our agents are always trained to meet your temporary or ongoing needs. All services are also patterned after your own company. As a result, it’s almost like you hired an in-house team. The only difference?

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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Establishing your business in Japan

UnaTerra

Territory data How to set up payroll in Japan Your. Read more. The post Establishing your business in Japan appeared first on UnaTerra.

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Three European Paternity Leave Updates HR Needs to Know About

Velocity Global

For many HR teams managing employees in the United States, paternity leave is a foreign concept—literally. The U.S. is one of the world’s few countries with no federal paternity leave requirements, though several U.S. states include paternity leave in their paid family leave policies. While government-guaranteed time off for new fathers is relatively uncommon in the U.S., the practice is widespread internationally. .

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Independent Contractor vs Employee Checklist

https://www.hcmworks.com/blog

When hiring professionals as independent contractors, there a few things to consider before signing the dotted line. Whether you are hiring for a short-term project or looking for a freelancer to assist your organization long-term, a poorly executed engagement and cause problems down the road. We have created an independent contractor vs employee checklist below to ensure you reduce the risk of hiring an independent contractor vs a temporary employee.

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Characteristics of Ideal Agents for a Chat Support Company

Magellan Solutions

What Should You Look for in Agents for a Chat Support Company? Looking for the best agents in a chat support company can be a difficult task. Especially if there is a lot to choose from. In the Philippines, there are more than 800 BPO companies that offer this assistance. Live chat outsourcing becomes a trend as more people rely on their phones to browse products.

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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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Benefits Of 24 7 Live Support

Magellan Solutions

24 7 Live Support Services Is Beneficial To Your Business. Customers expect 24/7 live support. Advent of technology made constant interaction possible. Especially between a business and its customers. . To achieve customer retention, businesses invest in a 24-hour customer service. This could be in the form of 24/7 customer service like telephone calls, chat support, and chat bots.

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Healthcare Answering Service Is A Must

Magellan Solutions

Streamline Medical Practices With A Healthcare Answering Service. The pandemic turned almost everything to virtual. Medical industry is one of them forced to adapt. As the world turned their attention to medical practitioners during these trying times. It also highlights the importance of having a doctor one call away , in a literal sense. Answering Service For Hospitals.

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Why The Need for Data Cleansing Services

Magellan Solutions

You Need A Data Cleansing Services For Your Business. Data processing is a must for any business. But the quality of your data can make or break your organization. Data can be good or bad data. . Data enrichment can translate success for your business processes. Bad data can compromise your business. . As decision-makers should create business policies based on quality and accuracy of data.

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Why Do You Need a Bookkeeping Insurance Services?

Magellan Solutions

The Necessity of Bookkeeping Insurance Services. Bookkeeping insurance services are important to firms who want to track their profit. A successful business is not just about more sales. Some of its achievements can come from efficient budget allocation. It is useless if you are spending more than what you are gaining. Of course, you can compute the profit on your own.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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After Hours Answering Service for Medical Practice: Why It Works?

Magellan Solutions

You are planning to get an after-hours answering service for your medical practice, but you worry if it will work or not? In this article, we will break down some of the reasons why it might be. When we partake in something new, we are often afraid that it will do us more harm than good. It is especially true for modern medicine techniques and innovations.

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Live Chat Outsourcing: One of the Fastest Growing BPO Service

Magellan Solutions

Live Chat Outsourcing: One of the Fastest Developing BPO Service. Live chat outsourcing has become one of the most in-demand BPO services for companies. Once upon a time, chat support is just an option for corporations. Their focus is mostly on acquiring agents for call centers. But in today’s generation, most people are using a mobile phone. They don’t have time to interact with a live person through calls.

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Usual Chat Support Services Outsourced

Magellan Solutions

Magellan Solutions outsource live chat operators worldwide. The Philippines is already at 1 million employees and still counting. As a result, the country is being projected to increase employment in the incoming few years. This puts the industry as a priority of the Philippines Development Plan. Benefits are being mandated to keep the employee increase going.

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What Are The Best Dental Answering Service

Magellan Solutions

Is a dental office call center any different from the usual BPO call centers? Dental answering service is basically what its name suggests. Answering calls directed to your dental clinic. Just like the usual BPO companies, a dental office call centers: Build a better doctor-patient connection. As a call center support provider, we are an extension of your business.

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Why (and How) to Switch to a New HR & Payroll Platform

Speaker: Speakers:

HR and payroll impact every aspect of your business. Choosing the right provider is one of the most important decisions you’ll make. Before you decide, hear first-hand customer accounts in Paycor’s webinar to learn: The three most important things to look for when switching. How to begin your search. What are some of the red flags?

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Outsource Legal Transcription Benefits

Magellan Solutions

Are you looking to outsource legal transcription, but you need convincing first? In this article, we will discuss the benefits of getting such a service. Businesses always talk about outsourcing their services, but what does that mean? Outsourcing refers to the process wherein an external provider provides the service. That means you are hiring a specialized team that will do specific jobs for you.

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Characteristics of BPO Companies in the Philippines

Magellan Solutions

Are you considering hiring a BPO company in the Philippines? Here is a guide to its characteristics that might help you. Believe it or not, there is still a high demand for outsourcing providers. Ever since the pandemic freezes all kinds of movements, BPO companies have been the savior of many companies and economies. This demand is more likely to continue.

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When BPO & Healthcare Industries Collide Through Doctors Answering Service

Magellan Solutions

Commonly offered physician answering service in the Philippines. Physicians Answering Service understands your office needs because we have our own. We give you live operator service during business hours. It is available for call overflow or after-hours, 24/7 call monitoring. . The healthcare industry matters the most in these times. And we, as a company serving the people, guarantee quality service for: Doctor’s Offices.

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What to Look for Before Getting a Dental Answering Service BPO?

Magellan Solutions

You have a business and want you to get a call center to help you. The problem is, you are clueless about what to look for in getting a Dental Answering Service BPO? As the name suggests, a dental answering service responds to dental calls. Its job is to help you accommodate customers and their requests. They assist you in booking appointments and replying to inquiries.

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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

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Consider Having Your After Hours Service In The Philippines

Magellan Solutions

Having the after hours virtual receptionist. In the global business, the standard 9 to 5 workday is no longer considered as usual working hours. With the never-ending accessibility of services and products, purchasers are present 24/7. We know you don’t want frustrated customers going elsewhere. Start assigning your after hours virtual receptionist with Magellan Solutions.

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Medical Answering Service: Best Features

Magellan Solutions

Best Features of Medical Answering Service. Medical answering service becomes an in-demand account for many BPO companies. This is because of the growing health care reform all over the world. During the COVID-19 pandemic, many prefer to book their schedule over the phone. Some clinics that don’t have this have to work around the clock. But those who have medical virtual assistants saw an increase in their productivity.

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Take Advantage Of A 24 Hour Answering Service For Businesses

Magellan Solutions

A 24 Hour Answering Service Is Beneficial To Your Business. Businesses of any size can take advantage of a 24 hour answering service. Especially if your ultimate goal is to expand your market reach. As well as that coveted customer retention. . An unanswered call or inquiry from customers is not good for your business. An existing customer with unanswered call experience would make them feel like they are unimportant.

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Medical Office Answering Service: Necessity or Luxury?

Magellan Solutions

Is Medical Office Answering Service a Necessity or Luxury? Having an answering service for your medical office is common nowadays. It is also one of the industries where they need an after hour answering service too. . Medical answering service responds to your patients’ call on your behalf. Agents can assist you during peak hours. They can also answer calls after office hours.

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Foundations of Diversity: Building an Inclusive Company From the Ground Up

Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.