Sat.Aug 03, 2019 - Fri.Aug 09, 2019

article thumbnail

Comment on Backstabbing Co-Workers: How to Handle the Two-Faced Foe by KT

Ms Category Management

Yes. I recently had a talk with my boss regarding him acting on something that one or two of my coworkers said. I have since kept them at arm’s length.

52
article thumbnail

Philippines Remains a Global Outsourcing Leader

SourceFit

The Philippines remains a global outsourcing leader despite a global slowdown, with the industry projected to grow by 7 percent in 2019, according to Contact Center Association of the Philippines (CCAP) chairman Benedict Hernandez. Continued Growth. A report from Texas-based consulting firm Everest Group showed that the 2018 global growth in IT and business process outsourcing (BPO) has dropped to 3 to 4 percent.

article thumbnail

Understanding and Meeting Customer Needs

Aspirant

Clayton Christensen, the business guru and Kim B. Clark Professor of Business Administration at the Harvard Business School, notes that of the 30,000 new products launched each year for consumers approximately 95% of them end up failing. That’s a high rate of failure by any measure. While nobody who launches a new or improved product wants to be in that 95%, it is often difficult to know which steps are best to take to improve your odds of success.