Sat.Dec 04, 2021 - Fri.Dec 10, 2021

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2021 In Review: A Recap Of The Shifts That Every Sales Leader Should Know About

Forrester Digital Transformation

2021 brought monumental shifts to the B2B sales world. Throughout the year, Forrester’s B2B Sales Executives service published key research on how sales leaders should address these changes, and we’ve highlighted that research below. B2B Buying Is Changing, And Sales Needs To Quickly Adapt Many changes in B2B selling are a result of shifts in […].

Sales 246
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Global Small Businesses Are Feeling the Squeeze With the Global Supply Chain Crisis

The Global Small Business Blog

©iStock/Tryaging The timing couldn’t be worse. With the winter holiday in full swing, late shipments and bare shelves could be disastrous for the busiest sales season of the year for global small businesses. The outcome could be even more grim for companies that were counting on this period to help them rebound from COVID-19 closures and even stave off bankruptcy.

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Staff Augmentation VS Dedicated Team – Which is Better for Your Company?

Groove Technology

In an uncertain and dynamically changing business environment, the demand for specialist IT services is constantly increasing. However, the lack of skilled software developers is a reality that today’s market has to face and adapt to. Fortunately, IT outsourcing has come to the rescue. With its myriad benefits – optimizing project time and costs, tapping into the knowledge base of a skilled IT partner, increasing operational efficiency, you will be able to focus on your core business.

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The economic state of Latinos in America: The American dream deferred

McKinsey and Company

Addressing the barriers preventing Latinos from full economic participation could have a multitrillion-dollar impact, further unleashing their entrepreneurial spirit, creating millions of jobs, driving consumer spending, and building intergenerational wealth.

Jobbing 136
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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Multicloud Is Hard, But Single-Cloud Failures Make It Necessary For Enterprises

Forrester Digital Transformation

Our research has found that, while most enterprises use multiple public clouds or some form of hybrid cloud implementation, it isn’t done for resilience purposes. The reasons for this are many, but to summarize, building applications to use multiple clouds is hard. There can be massive inefficiencies, complexities, and redundant tasks in managing multiple versions […].

Research 246
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Why Aren't More Women Exporting?

The Global Small Business Blog

©iStock/metamorworks As I [Laurel Delaney] wrote for Women Entrepreneurs Grow Global®, women hold up half the sky and according to the latest Global Entrepreneurship Monitor (GEM) Women’s Entrepreneurship report, they also are involved in a whole heck of a lot of startups – to the tune of more than 274 million women worldwide. Yet according to the GEM report: Women entrepreneurs are much less likely than men to report exports to over 25% of their customers in every country in this region, with t

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The CEO: Architect of the new operations agenda

McKinsey and Company

To thrive in a volatile and unpredictable postpandemic economy, companies need smarter, faster, more agile operations. That requires big changes—and commitment from the very top of the organization.

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B2B Marketers: It’s Time To Ditch Sourcing Metrics

Forrester Digital Transformation

Marketing sourcing metrics aren't meeting the needs of B2B marketing organizations and continue to fall out of favor. Here's why to ditch them and move on to something better.

Sourcing 246
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Today in Global Small Business: What You Need to Know About Social Commerce

The Global Small Business Blog

©iStock/Urupong What's affecting me, my clients, my colleagues and other global small business owners: Happy Holidays! Comcast RISE grants returns ! Why ecommerce is so important to Indonesia's small businesses. What you need to know about social commerce. Quote of the week: "Let us love winter, for it is the spring of genius." – Pietro Aretino The 10 best podcasts in 2021, according to The New York Times.

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How Outsourced Maintenance KPIs Deliver In-House Success

Future of Digital Sourcing Outsourcing

How Outsourced Maintenance KPIs Deliver In-House Success. Related news: Crafting a KPI Playbook to Enhance Supply Performance Most everyone relies on daily performance indicators to measure the quality of tools and assets, from large-scale business KPIs such as monthly foot traffic to the personal performance results like the battery life of headphones.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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Digital Transformation Experts Explain Key Strategies to be Successful in the DXP Space

Perficient Digital Transformation

HCL recently hosted DX Transform 2021 featuring industry leaders in the DXP space including our very own Dave Torres! Liz Miller, Principal Analyst from Constellation Research moderated the three-day virtual event in Malibu, California. Industry leaders shared stories about real, tangible change taking place in different industries because of digital transformation.

Research 124
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Anywhere Work

Forrester Digital Transformation

Pictured to the left is the entrance to Forrester’s US headquarters in Cambridge, MA. The building can hold over 600 employees, but there have not been more than 150 people there on any given day in over 21 months. As a company, we are lucky — while 40% of jobs in the US require employees […].

Jobbing 245
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December Tips for Peppy Content Marketing

The Global Small Business Blog

©iStock/Michall_Petrov-96 Content marketing for December 2021 should be useful, informative, or entertaining, and it should help a business attract, engage, and retain an audience of customers and prospects. Here are a couple of ideas – from industry forecasts, holiday how-to articles, to New Year’s resolutions.

Marketing 177
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Hyland and TECH CORPS partner to expand interest and access to computer science education

Hyland

... The post Hyland and TECH CORPS partner to expand interest and access to computer science education appeared first on The Hyland Blog.

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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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Perficient Academy: A One-Stop Shop for Career Growth

Perficient Digital Transformation

Ask many colleagues, and they will cite career growth as one of the primary drivers of their satisfaction and success at Perficient. It’s no surprise that Perficient takes career growth seriously, as evidenced by programs like Growth for Everyone , our People Promise , and the Career Growth Panels sponsored by the Women In Tech ERG (employee resource group).

Sales 119
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The Cybersecurity Incident Response Market Abounds With Choice — But Please Choose Before You’re Hit!

Forrester Digital Transformation

Last week, we released the Forrester Now Tech: Cybersecurity Incident Response Services, Q4 2021. This research provides a comprehensive overview of the service provider landscape. In the report, we define and describe the vendor segments and then classify each of the 36 vendors into the appropriate segment based on functionality. We also provide information on key industries the vendors support and any reference customers they […].

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The New Yorker: Looking Back on 2021 Through Images

The Global Small Business Blog

©iStock/SafakOguz From a daytime-talk-show legend, to a remarkably expressive cat, to the lawless rage that would come to define January 6th, here's a look at The Year in New Yorker Photography 2021.

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How can healthcare unlock the power of data connectivity?

McKinsey and Company

The pandemic has shown that de-identifying data for shared research is essential to address some of the biggest health issues. How can data fragmentation be balanced with value-based healthcare?

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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The Great Resignation and the Cost of Confusing EX and CX

Perficient Digital Transformation

Amid the disruption wrought by the Great Resignation (the informal name for the widespread trend of a significant number of workers leaving their jobs during COVID-19) and the chorus of companies yearning for “normalcy” to return, this change management professional would suggest “normal” was a trigger for the exodus, to begin with. In fact, forget “normal.

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Take The Confusion Out Of Data Mesh

Forrester Digital Transformation

Confused by data mesh? You’re not alone. While the domain-centric and data-governance-by-design principles feel simple and intuitive, the big question is, “How do you execute on data mesh?” OK, breathe. Data mesh principles are not new. Organizations already model data, stand up data warehouses, master their data, and ensure data quality. Data governance artifacts to […].

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Details

The Global Small Business Blog

©2021 Laurel J. Delaney. All rights reserved. "God is in the details." – Ludwig Mies van der Rohe.

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Navigating the labor mismatch in US logistics and supply chains

McKinsey and Company

Structural shifts in the labor market have left companies struggling to recruit and retain workers. But a set of concrete actions can help address this imbalance across value chains.

Marketing 110
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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

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Effective and Supportive Teamwork through Trust, Respect, and Communication

AS White Global

Adapting to working on a different time zone has its share of challenges. But as an offshore Finance & Operations team from ASW Vietnam has shown, the spirit of teamwork helps them to succeed. Read more about how they perform their duties diligently and deliver great results. 1. Hi Team! Please introduce yourselves and tell us about your work and what do you enjoy outside work?

Finance 98
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EDR: Only Mostly Dead?

Forrester Digital Transformation

What comes up in conversations on endpoint detection and response (EDR) lately? A slightly different *DR. It’s impossible to deny that extended detection and response (XDR) has taken hold of the security market as the successor to EDR. In the debut Forrester report on XDR, we even described EDR as “dead” — but perhaps a better phrase […].

Marketing 189
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Why Combine Chatbots and RPA

Automation Anywhere

Robotic Process Automation (RPA) is being adopted by enterprises worldwide by leaps and bounds. The global Robotic Process Automation market is predicted to top $3.7 billion by 2028, according to a recent report by Grand View Research. This represents a compound annual growth rate (CAGR) of 32.8%. Yet businesses aren’t far behind in deploying another fast-growing technology: chatbots.

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Scaling from start-up to blue-chip company: Lessons from Delivery Hero

McKinsey and Company

Delivery Hero was able to scale rapidly by delegating authority, promoting accountability, and executing new business efforts quickly.

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The HR Leader’s Survival Guide

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

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Reach your goals faster with a 24-Hour Software Development Cycle

Unosquare

Successful businesses have to satisfy market needs. For some, especially those that serve people across the globe, that means having a productive workforce all day. However, putting that into practice isn't an easy feat. Adopting a follow-the-sun support model can help you meet this goal. Here's what you need to know about the model, how to implement it, and the impact it will have on your organization.

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New Forrester Data Shows Wide Disparities In US Federal Customer Experience (CX) Quality Despite Overall Gains

Forrester Digital Transformation

Average Federal CX Ekes Out A New High, Still Trailing The Private Sector It’s a new White House priority to provide “excellent, equitable, and secure federal services and customer experience.” To help understand the state of the federal CX, Forrester has published a US Federal CX Index (CX IndexTM) report since 2015. This year, in […].

Service 130
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Future-Proof Your Company in 2022 With Expert Tips for Compliant Payroll Management

Globalization Partners

Navigating c ompliant payroll management is tricky terrain — filled with ever-changing laws differing by jurisdiction and country. Failure to adequately comply can lead to punitive fines, reputational damages, and even legal repercussions. According to a 2021 survey by ADP, 82 percent of the companies polled said the ongoing pandemic posed exceptional challenges in reliability and accessibility of payroll systems, accuracy, and timeliness of employee pay.

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Supply-chain resilience: Is there a holy grail?

McKinsey and Company

Supply-chain disruptions cost the average organization 45 percent of one year’s profits over the course of a decade. How can businesses manage risk and plan for a more resilient future?

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Foundations of Diversity: Building an Inclusive Company From the Ground Up

Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.