Intugo

JANUARY 17, 2024

Ten steps for choosing an outsourcing partner In the dynamic landscape of today’s business world, choosing an outsourcing partner has become a strategic necessity for companies looking to streamline operations, cut costs, and focus on core competencies. However, successful endeavors hinge on choosing the right partner. Selecting an outsourcing partner is akin to embarking on a complex journey, with various checkpoints and considerations that must be navigated along the way.

Outsourcing 52

Outsourcing Collaborations Streamline Operations Reduced Costs 52

Magellan Solutions

JANUARY 17, 2024

The future of outsourcing in 2024 has been a topic of much concern lately. The outsourcing industry is projected to expand at a compound annual growth rate (CAGR) of 6.69% to reach US$0.45 trillion in 2024. This shows the growing demand for business process outsourcing (BPO) services and their potential to completely transform the way businesses operate.

BPO 52

BPO Outsourcing Robotics Process Automation Regulations 52

Capgemini

JANUARY 16, 2024

Next Steps Towards the Total Hybrid Experience Capgemini 2022-02-17 The news that hybrid working is the future of work surely comes as music to the ears of many. For office-based workers, it means a flexible start each morning, or the opportunity to make the most of ‘digital nomad’ visas. Organizations too have benefited, with as many as 70% of them seeing improvements to productivity, reduction in facility management costs.

Flexibility 52

Flexibility Facilities Management Cybersecurity Collaborations 52

Perficient Digital Transformation

JANUARY 18, 2024

In the dynamic landscape of web development, creating websites that adapt seamlessly to various devices and screen sizes is no longer a luxury—it’s a necessity. However, in this pursuit of responsiveness, the crucial aspect of accessibility often takes a back seat. In this comprehensive guide, we’ll delve into the intricate relationship between responsive design and accessibility, exploring how to ensure inclusivity in responsive web design and test accessibility across diverse devic

Design 52

Design Right-Sizing Flexibility Collaborations 52

Advertiser: Paycor

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

Labor Costs

IBM Services

JANUARY 18, 2024

Chatbots can help your customers and potential clients find or input information quickly by instantly responding to requests that use audio input, text input or a combination of both, eliminating the need for human intervention or manual research. Chatbots are everywhere, providing customer care support and assisting employees who use smart speakers at home, SMS, WhatsApp, Facebook Messenger, Slack and numerous other applications.

E-Commerce 92

E-Commerce Sales Customer Service Insurance 92

The Global Small Business Blog

JANUARY 19, 2024

©iStock/Author In a recent policy brief published by the Dag Hammarsköld Foundation and the United Nations, the common approach to achieving the Sustainable Development Goals (SDGs) has been to track progress on a global and country-by-country basis and to argue for policy change, for more investment, and more innovation. These are important elements of a strategy to achieve the SDGs, but what has been missing is to design, fund, and implement investment programs in a way that systematically and

Design 255

Design 255

31 West

JANUARY 17, 2024

Living in a fast-progressing world with constantly appearing new technologies and Internet features requires the user’s maximum caution and awareness about possible cyber dangers. Digitalization has brought plenty of benefits to our everyday life. However, it has given a lot of opportunities to some individuals to use it for particular fraud activities.

Cybersecurity 130

Cybersecurity Government Regulations Accounting 130

Perficient Digital Transformation

JANUARY 19, 2024

Many retailers are embarking on a digital transformation to modernize and scale their order management system (OMS) solution. Built on a modern architecture, the solution wraps Docker containers around order management business services. This architecture streamlines application management and the release of new functionality. The container technology also supports varying levels of technical acumen, business continuity, security, and compliance.

Order Management 118

Order Management Retail Software Flexibility 118

The Global Small Business Blog

JANUARY 15, 2024

©iStock/Kirkikis What's affecting me, my clients, my colleagues and other global small business owners: Tree of life celebrates MLK with Ebenezer Baptist Church. 9 places where you can walk in MLK Jr.'s footsteps. Celebrating MLK Day in Metro Atlanta, Georgia. Quote of the week: "Everybody can be great. because anybody can serve. You don't have to have a college degree to serve.

225

225

V-Soft Consulting

JANUARY 17, 2024

GRC (Governance, Risk, and Compliance), is an operational strategy dedicated to handling an organization's governance, risk management, and compliance in alignment with industry and government regulations. GRC often denotes a collection of software capabilities designed for the execution and oversight of enterprise GRC programs.

Government 105

Government Risk Management Risk Management Regulations 105

Advertisement

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility

IBM Services

JANUARY 16, 2024

You want to use AI to accelerate productivity and innovation for your business. You need to move beyond experimentation to scale. You have to move fast. Join us in Boston for Think 2024, a unique and engaging experience that will guide you on your AI for business journey, no matter where you are on the road. From building AI readiness with a thoughtful hybrid cloud approach, to scaling AI across core business functions and industry needs, to embedding AI into the heart of your enterprise strateg

Cybersecurity 103

Cybersecurity Reduced Costs Efficiency 103

Perficient Digital Transformation

JANUARY 19, 2024

In the world of Generative Artificial Intelligence (AI), a new era of large language models has emerged with the remarkable capabilities. ChatGPT , Gemini , Bard and Copilot have made an impact in the way we interact with mobile device and web technologies. We will perform a comparative analysis to highlight the capabilities of each tool. ChatGPT Gemini Bard Copilot Training Data Web Web Web Web Accuracy 85% 85% 70% 80% Recall 85% 95% 75% 82% Precision 89% 90% 75% 90% F1 Score 91% 92% 75% 84% Mu

Out-Tasking 115

Out-Tasking Marketing Insurance Software 115

The Global Small Business Blog

JANUARY 17, 2024

©iStock/Mahmudul Hassan As leaders, integrating a "dream team" philosophy means moving beyond the "family" model to a framework where excellence, growth, and respect are more important than unrealistic loyalty and unconditionality. It's about creating an environment where everyone is driven to be their best, supported by the group's collective strength and ambition, understanding that not everyone may be a part of the team forever.

222

222

Everest Group

JANUARY 19, 2024

Managed Extended Detection and Response (MXDR) has emerged as a game-changer in combating modern cybersecurity threats. Combining managed services with a technology platform, MXDR offers an encompassing, automated, scalable, and cost-effective solution incorporating real-time threat intelligence. Discover how MXDR compares to other cybersecurity offerings, its core components, and pricing models in this blog.

Cybersecurity 72

Cybersecurity Analytics Managed Services Out-Tasking 72

Advertisement

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

Resource Optimizing

IBM Services

JANUARY 19, 2024

Whether your industry faces challenges from geopolitical strife, fallout from a global pandemic or rising aggression in the cybersecurity space, the threat vector for modern enterprises is undeniably powerful. Disaster recovery strategies provide the framework for team members to get a business back up and running after an unplanned event. Worldwide, the popularity of disaster recovery strategies is understandably increasing.

Cybersecurity 97

Cybersecurity Outsourcing Out-Tasking Reduced Costs 97

Perficient Digital Transformation

JANUARY 17, 2024

Optimizely CMS comes with a package called Episerver.Forms that enables you to incorporate easy to build forms within a CMS website. There is a built in form container that supports standard built in form elements like input fields, checkboxes, radio buttons, select lists, buttons etc. And just like any other feature, Episerver Forms also come with the capability to customize, where you can customize existing elements, or create new ones and more.

Design 104

Design 104

The Hackett Group

JANUARY 16, 2024

Miami, FL and Austin, TX – January 16, 2024 – The Hackett Group , Inc. (NASDAQ: HCKT) and Civic Initiatives, LLC, today announced an agreement to foster a collaborative business relationship aimed at driving mutual growth and innovation in the field of public procurement. This agreement establishes a strategic alliance between Civic Initiatives and The Hackett Group ® – two industry leaders known for their expertise in benchmarking, consulting and advisory services.

Advisory 59

Advisory Research Collaborations Sourcing 59

Everest Group

JANUARY 17, 2024

Payment Integrity Solutions The payment integrity market is dynamically transforming, continuously adapting and enhancing fundamental capabilities within the healthcare industry. The growing emphasis on ensuring accurate and efficient payment processes is creating various opportunities. Key trends gaining prominence include advances in fraud detection and prevention technologies, using sophisticated data analytics for claims validation, integrating AI to identify irregularities, and implementin

Healthcare 69

Healthcare Collaborations Analytics Marketing 69

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Reduced Overhead

IBM Services

JANUARY 19, 2024

The future of customer experience (CX) is more : more data, more technology, more surprising and delighting. It’s also more pressure to retain those customers, whether those interactions happen online or in-store. As customer expectations and habits change, so too must the CX that organizations provide. Study after study shows that customer loyalty is decreasing, as customers demand more from the providers of goods and services and show their displeasure by switching brands.

Design 91

Design Customer Service Service Marketing 91

Perficient Digital Transformation

JANUARY 16, 2024

Personalization (formerly known as Interaction Studio) is a tool that exists inside the Salesforce Marketing Cloud tenant. It is mostly used to help the customer improve the user experience through web, mobile, and email. The sitemap is the heart of personalization. A good sitemap code implementation can lead you to an understanding of: How the user interacts with your site How much time they spend on different pages Where they are going next Let’s look at this in a more relatable way to s

Marketing 64

Marketing Accounting Management Service 64

3Pillar Global

JANUARY 19, 2024

Despite the centrality of Electronic Medical Records (EMR) within healthcare, few providers are satisfied with their current solutions. According to a recent whitepaper from Sage Growth Partners: 60% of hospital and healthcare system C-suite executives rank EMR optimization as their top technology initiative Only 24% believe their EMR lives up to their vendor’s promises “very well” Only 17% strongly agree their current EMR will meet their needs going forward The issues facing EMRs and clinical s

Healthcare 52

Healthcare Administrative Collaborations Software 52

Everest Group

JANUARY 16, 2024

Retail IT Services Despite unfavorable macroeconomic conditions, retail enterprises are strategically investing in IT modernization initiatives throughout their value chains. These enterprises are focusing on enhancing customer experience through AI and data analytics, optimizing supply chains with technologies such as IoT and automation, and integrating e-commerce seamlessly.

Retail 69

Retail E-Commerce Service Sourcing 69

Speaker: Speakers:

HR and payroll impact every aspect of your business. Choosing the right provider is one of the most important decisions you’ll make. Before you decide, hear first-hand customer accounts in Paycor’s webinar to learn: The three most important things to look for when switching. How to begin your search. What are some of the red flags?

Payroll

IBM Services

JANUARY 16, 2024

Businesses are increasingly embracing data-intensive workloads, including high-performance computing, artificial intelligence (AI) and machine learning (ML). These technologies drive innovation on their hybrid, multicloud journeys while focusing on resilience, performance, security and compliance. Companies are also striving to balance this innovation with growing environmental, social and governance (ESG) regulations.

Co-Sourcing 91

Co-Sourcing Efficiency Accounting Sourcing 91

Perficient Digital Transformation

JANUARY 16, 2024

For more than 25 years, we’ve grown our presence, our talent, our skills, and our global footprint so that we can continually provide critical Agile software development and delivery services to the world’s biggest brands. Last October, we proudly entered into an agreement to acquire SMEDIX, Inc. , a healthcare and life sciences software engineering firm based in San Diego, California, with European operations located in Cluj-Napoca, Romania.

Software 64

Software Offshoring Healthcare Pharmaceuticals 64

Zinnov

JANUARY 19, 2024

Amaresh Namburi is a Principal in the Globalization Excellence Practice at Zinnov. A strategic leader with over 12 years of global experience, Amaresh is a trusted advisor driving organizational success through data-insights and effective decision-making. In this critical role at Zinnov, Amaresh leverages his process orientation and cross-functional leadership abilities to integrate workstreams, program manage activities, and develop strategies to maximize productivity and goal achievement.

Management 52

Management 52

Everest Group

JANUARY 18, 2024

Despite the global economic turndown, enterprises widely adopted AI in 2023, with generative AI playing a substantial role, according to a survey of CIOs conducted by Everest Group and Yates Ltd. DALLAS, January 18, 2024 — If chief information officers (CIOs) have their way in 2024, expect to see more enterprises making adoption of generative artificial intelligence (gen AI) a strategic priority with an aim to move past small pilots to scaled implementations.

Research 64

Research Government Retail Healthcare 64

Advertisement

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

Analytics

IBM Services

JANUARY 17, 2024

IBM believes in the power of technology and innovation to drive climate solutions, especially for the communities and organizations most impacted by climate change and environmental challenges. At the center of this work is also a commitment to volunteerism, allowing inspired IBMers to combine their talent and skills with passion and purpose. Through the IBM Sustainability Accelerator , a pro-bono social impact program, IBM volunteers donate their time, energy and expertise to help create lastin

Engineering 89

Engineering Collaborations Sourcing Design 89

Perficient Digital Transformation

JANUARY 18, 2024

Hello Trailblazers, In the previous parts of this blog, we learned how to create Salesforce Survey forms and how to send your forms to your audiences to get their responses. If you did not read it, you can read them here: Part 1 and Part 2. In this blog, we’ll learn how to analyze the collected Salesforce survey responses respectively. So let’s get started… Importance of Survey Feedback As we all know, analyzing customer feedback is essential as it provides valuable insights into their experien

Management 59

Management Service 59

Planergy Software

JANUARY 19, 2024

What's Planergy? Modern Spend Management and Accounts Payable software. Helping organizations spend smarter and more efficiently by automating purchasing and invoice processing. Learn more We saved more than $1 million on our spend in the first year and just recently identified an opportunity to save about $10,000 every month on recurring expenses with Planergy.

Risk Management 52

Risk Management Risk Management Supply Chain Management Sourcing 52

Everest Group

JANUARY 17, 2024

Everest Group’s Service Provider Compass is designed to help sourcing leaders get an outside-in view of service providers’ market positions in key delivery locations. DALLAS, January 17, 2024 — Everest Group today announced the launch of a new research report series, Service Provider Compass , designed to provide sourcing leaders with a succinct summary of service provider’s market positions in key delivery locations.

Research 64

Research Service Sourcing Engineering 64

Advertisement

Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.