Sat.Sep 25, 2021 - Fri.Oct 01, 2021

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How Accurate Were Our Predictions For 2021?

Forrester Digital Transformation

As we prepare to kick off Predictions 2022 on Tuesday, October 26, we reviewed our predictions for 2021. The punchline: We got it mostly right. And we missed a few too. Here’s a look at the biggest hits and misses from our predictions for 2021.

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5 Tips to Make Better Preparation for Your E-Learning Project Outsourcing

Groove Technology

E-learning project outsourcing is a wise decision for various reasons, not the least of which is that you will receive a high-quality and professional training course. Your course can also include the most up-to-date technical and interactive features. Furthermore, it will be designed to maximize your return on investment. E-Learning Project Outsourcing Is A Wise Decision For A Variety Of Reasons.

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Life Starts All Over Again

The Global Small Business Blog

©2021 Laurel J. Delaney. All rights reserved. "Life starts all over again when it gets crisp in the fall." – F. Scott Fitzgerald.

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How top tech trends will transform insurance

McKinsey and Company

Over the next decade, the fully tech-enabled insurer will bear little resemblance to today’s organization. Five trends, individually and in combination, will have a seismic impact.

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The HR Leader’s Workforce Management Guide

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

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Marketing Operations Wears Many Hats: Find The Best Fit For 2022

Forrester Digital Transformation

Where should you focus your efforts in 2022 to deliver the best possible customer experience and better organizational performance? Start with these five areas.

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Top tips on creating a Profitable Sourcing Strategy

Sourcing Captain

Sourcing products from a low-cost country such as China can make a huge difference to your top and bottom lines. However, your success depends a lot of how to create and implement your sourcing strategy. It must be based on careful planning and evaluation. Here are some tips that will help you create a profitable China sourcing strategy. Tip 1: Look beyond the Production Costs.

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Lessons from the rapidly evolving regulation of digital banking

McKinsey and Company

Regulators seeking ways to balance protection of customers’ interests, financial institutions’ risks, and their other policy objectives for digital banking can learn from early regulatory experiences.

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The 2021 Forrester And InfoWorld EA Awards Contest Winners Focus On Agility And Enabling Innovation

Forrester Digital Transformation

In the Forrester/InfoWorld Enterprise Architecture Awards competition, we look for the most dramatic stories of EA’s strategic leadership and concrete business impact. The winners of the 2021 Forrester/InfoWorld Enterprise Architecture Awards show a close focus on business results with a particular eye to enabling innovation across the enterprise plus an agile approach to technology implementation. […].

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Erin Moloney, General Manager, Recognized for Excellence in Leadership by Consulting Magazine

Perficient Digital Transformation

Perficient is comprised of the best and brightest people in the business, many of whom are female leaders making strong contributions across our business. Our Women in Tech Employee Resource Group (ERG) provides the opportunity for women and allies at each stage of their career the chance to work alongside and collaborate with leadership across Perficient, as well as cull their own professional skills.

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Google Has Begun Beta Testing Live Caption Translations

The Global Small Business Blog

©iStock/fizkes Starting now, Google Workspace users can beta test the new live caption translations, which takes Google's accessibility feature to the next level with auto-translation across languages. Google Meet could improve meetings for teams that collaborate globally. The beta is relatively limited and will only translate English meetings in Spanish, French, Portuguese, and German.

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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Look out below: What will happen to the space debris in orbit?

McKinsey and Company

With more satellites and space debris in orbit, it’s time for a new approach for mitigating collisions.

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Key Take Aways From IAA Mobility: Repositioning The Automotive Industry Around Changing Customer Priorities

Forrester Digital Transformation

Forrester attended the International Motor Show Germany, rebranded as IAA MOBILITY. It took place in Munich between 7-12 September 2021. The event was staged as a hybrid event. It managed to attract 400,000 ‘real’ visitors, making it one of the largest trade fairs since the pandemic started. The buzz was noticeable, although visitor number were […].

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10 Ways We Help Top-Ranked Payers Deliver Winning Member Experiences

Perficient Digital Transformation

Which health insurers are providing the best customer experience (CX), and how are they improving the quality of their experiences? Forrester set out to answer this very question in The US Health Insurers Customer Experience Index, 2021. In the report, Forrester reveals the complete rankings of 17 health insurance brands that were analyzed as part of the US Customer Experience Index (CX Index ) in 2021.

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The Days of a $1,600 Shipping Container Will Never Return

The Global Small Business Blog

©iStock/zhaojlankang According to Eamon McKinney, Ph.D., M.B.A., (sinologist) and an expert on China-related business, pre-Covid-19, the cost of shipping a container from Shanghai to Los Angeles was about $1,600. Today, if you are lucky enough to get one, it could cost you up to $20,000 to ship that container. The problem is mainly due to a chronic shortage of containers.

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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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Operationalizing machine learning in processes

McKinsey and Company

Machine learning shows tremendous potential for increasing process efficiency. But generating real, lasting value requires more than just the best algorithms.

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What Security Market Definitions Tell Practitioners

Forrester Digital Transformation

One of the biggest challenges of being a security industry analyst is finding when and how to define new market segments. We both had to do this recently — Jeff with managed detection and response and Allie with extended detection and response (XDR). The most common question we get from security vendors confused as to […].

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How to Build Business Resiliency: A Recap of our 2021 Gateway to Innovation Session

Perficient Digital Transformation

On Tuesday, members of the Midwest region’s IT community gathered for the Gateway to Innovation conference. This conference has been eagerly awaited after being postponed last year due to the COVID-19 pandemic. Perficient and Google co-sponsored this event as a Gold+ sponsor and together we hosted a panel discussion on how cloud is driving innovation.

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The Covid Resilience Ranking: The Best and Worst Countries to Be

The Global Small Business Blog

©iStock/ismagilov The Covid Resilience Ranking is a monthly snapshot of where the virus is being handled the most effectively with the least social and economic upheaval. Compiled using 12 data indicators that span virus containment, the quality of healthcare, vaccination coverage, overall mortality and progress toward restarting travel and easing border curbs, the Ranking captures which of the world’s biggest 53 economies are responding best—and worst—to the same once-in-a-generation threat.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Lighthouses unlock sustainability through 4IR technologies

McKinsey and Company

At manufacturing lighthouses, the Fourth Industrial Revolution makes sustainability easier. Environmental sustainability and operational competitiveness reinforce one another, thanks to digital.

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Forrester’s 2021 Financial Services Architecture Survey Needs Your Input

Forrester Digital Transformation

Banks and other financial services firms always ask: “What are the others doing?” They leverage the answer to this question to assess their overall strategic position, compare their key challenges with those of others, and plan for the transformation of their application landscape to a more powerful customer-centric approach. Source: Financial Services Firms Have Solid […].

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Join Us at PIMpoint Digital 2021

Perficient Digital Transformation

We are excited to announce that we’ll be sponsoring and speaking at inRiver’s PIMpoint Digital 2021 from October 5-7, 2021. As a proud inRiver partner with several years of product information management (PIM) experience, we’re ready to join in on this event and conversation around this year’s theme, Opening the Digital Front Door. . Attendees will learn more about key processes and technologies used to attract new business and deliver exceptional experiences, as well as engagement intelli

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Today in Global Small Business: Trade Rules Key to Global Small Business Gains

The Global Small Business Blog

©iStock/Kavuto What's affecting me, my clients, my colleagues and other global small business owners: Lawmakers on both sides of the aisle say Washington has a key role to play in helping small businesses by encouraging innovation and improving the rules for competition in a global economy. Etsy, the global online marketplace for making, selling and buying unique items, has announced the launch of a new Planet-Friendly Packaging initiative.

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Why (and How) to Switch to a New HR & Payroll Platform

Speaker: Speakers:

HR and payroll impact every aspect of your business. Choosing the right provider is one of the most important decisions you’ll make. Before you decide, hear first-hand customer accounts in Paycor’s webinar to learn: The three most important things to look for when switching. How to begin your search. What are some of the red flags?

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Global perspectives on insurtechs

McKinsey and Company

The growth of insurtechs is driving innovation and disruption in the industry. Four McKinsey experts discuss the current state and the future evolution of the field.

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The Keys To Better Post-Sale Customer Relationships In 2022

Forrester Digital Transformation

Existing customers account for more than three-quarters of annual revenue for B2B organizations, Forrester data shows. Find insights to deepen and build on customer relationships in our Customer Engagement Planning Assumptions report for 2022.

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Recruiting the Future of Healthcare: Why Nurses Are the Key to Healthcare Organizations’ Success

Perficient Digital Transformation

In the first article in this series , I wrote about my recent healthcare journey and how it lined up (and didn’t) with the strategic advice we give our healthcare clients. In part two of the series , I discussed the importance of an outstanding consumer experience — not just the digital experience — and how it’s more important than ever in an age when consumers can be more informed about their choices for healthcare.

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Outside the Cubicle: Why Coworking Spaces Are a Hot Favorite in Asia-Pacific

Globalization Partners

The allure of today’s coworking spaces is hard to describe. Walk into any such space, and you’re greeted with a unique kind of exhilaration. Professionals clad in comfortable jeans do some of their best work, leaning back on teardrop hanging chairs or sitting perched on barstools surrounding large, shared tables. Most spaces are loud and vibrant, with bright colors and eclectic fixtures that follow a central theme.

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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

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Built to last: Making sustainability a priority in transport infrastructure

McKinsey and Company

Every year, trillions of dollars are invested in the infrastructure that helps us—and our goods—get around. What will it take to move the transport infrastructure industry toward carbon zero?

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Service Design’s Cocreation Principle: The Secret Sauce For Success

Forrester Digital Transformation

Co-creation is the service design principle that transforms successful CX initiatives into game changers for organizations.

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How can product data entry services help you run a more effective eCommerce store?

Max BPO

Product data entries and their role in increasing business profit. Many business owners are attempting to increase their profit margins by creating online storefronts. However, as time has passed, a great number of e-commerce stores have opened, creating competitive pressure among them. To grow their business, e-commerce stores are keen to retain strong relationships with existing customers and recruit new ones.

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Meeting the Complexity of Global Payroll Compliance

Immedus

Arguably there is no more central issue in global payroll than compliance. While adhering to these regulations can present a challenge, the ultimate gain is the assurance of trust and protection of personal information. A trust that is an essential building block for developing employee loyalty. Payroll is after all responsible for making sure that people receive the correct pay and on time- a challenge that is getting more difficult with payments fraud on the rise.

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Foundations of Diversity: Building an Inclusive Company From the Ground Up

Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.