4 Easy Steps To Improve Your Communication Skills and Be An Effective Customer Service Representative
Magellan Solutions
MAY 4, 2017
Regardless of the career path or business industry, the most successful professionals share one similarity: excellent communication skills. In the bustling call center and BPO industry, it is always the case that the most effective customer service representatives possess the most advanced communication skills. Considering that their job role requires hours of non-stop communication with different types of customers, it is easy to understand why this skill is non-negotiable, and why mastering it
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