Forrester Digital Transformation
SEPTEMBER 9, 2022
To deliver excellent digital experiences and products, you need a superior digital talent strategy. Discover common pitfalls and learn from Amazon’s approach.
The Global Small Business Blog
SEPTEMBER 7, 2022
©iStock/melitas Going global is a top priority for companies all over the world. However, reaching international markets comes with its own set of challenges. New markets mean you may be selling to different demographics. And within any audience, there will be people from minority groups, including women, people with disabilities, LGBTQIA+ citizens, and BIPOC communities.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Provana
SEPTEMBER 6, 2022
In the absence of agent scorecard best practices, there exists no formal system to capture performance issues, benchmark them against industry standards.
31 West
SEPTEMBER 9, 2022
How to decrease ticket volume, is a common concern for most MSPs. Often there appears to be an unending stream of requests, and you need to attend to all of them with finite resources. Managing an MSP IT help desk can be an extremely tough job for your service delivery team. For a small process, it is possible to keep checks on all the tickets that land.
Advertisement
Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive
Forrester Digital Transformation
SEPTEMBER 7, 2022
A truly digital business quickly implements and continuously improves all its policies, processes, and procedures in software. There are many new practices and technologies that can help organizations innovate and deal with constant change.
The Global Small Business Blog
SEPTEMBER 3, 2022
©2022 Laurel J. Delaney. All rights reserved. "It's sort of a mental attitude about critical thinking and curiosity. It's about mindset of looking at the world in a playful and curious and creative way." – Adam Savage.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
31 West
SEPTEMBER 8, 2022
Beware of little expenses; a small leak will sink a whole ship. – Benjamin Franklin. Now imagine your company as a ship and the IT help desk services as the engine room that propels the ship. Will you be able to notice a minuscule leak in the engine room until it sinks at least half of the whole ship called your company? The answer is an unfortunate “no!
Forrester Digital Transformation
SEPTEMBER 6, 2022
The company's TikTok alternative simply isn't winning, new Forrester data indicates.
The Global Small Business Blog
SEPTEMBER 6, 2022
©2022 Women Entrepreneurs Grow Global® All rights Reserved. Join the wegg® family Wednesday, September 7 at 11AM CT when Allison Davidson Motoyama, founder and managing partner of Dona Bela Shreds , presents a wegginar®: Recycling Textile Remnants into a Sustainable Global Business Allison has a lot of experience to share. Some of the points she will cover are the: Journey to creating a business and launching wholesale - In 2010 versus today.
Groove Technology
SEPTEMBER 3, 2022
When a company hires an employee, it takes on all the duties, expenses, and liabilities related to having that person on staff. But not every company wants to take on that duty. Using an employer of record is an alternative. Recruiting people from abroad is a great way to enter new global markets, and a global employer of record (EoR) can assist you in that endeavor.
Advertiser: Paycor
Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!
31 West
SEPTEMBER 8, 2022
Customer satisfaction is always vital for business success, and organizations need to track essential metrics to operate their assets effectively. So it is crucial to find out the most useful metrics and KPIs for MSPs to track. Evaluating the Managed service provider is a worthwhile solution to combine your business condition with the outsourced services.
Forrester Digital Transformation
SEPTEMBER 9, 2022
French retailer Sephora became the first company to be penalized under the California Consumer Privacy Act (CCPA) for not disclosing to consumers that it sells their personal information, failing to respect users’ Global Privacy Control as an opt-out, and neglecting to correct these infractions by the deadline. The $1.2 million penalty is part of a […].
The Global Small Business Blog
SEPTEMBER 9, 2022
©iStock/aiisha5 The U.S. Small Business Administration (SBA) has awarded the Washington State Department of Commerce a tenth year of funding to help state small businesses grow through exporting. The $1.4 million grant to Washington, part of the SBA’s State Trade Expansion Program (STEP), is one of the two largest awarded from a total $20 million to 52 states and territory international trade agencies – Michigan also received $1.4 million.
McKinsey and Company
SEPTEMBER 7, 2022
An estimated $600 billion worth of food is lost during or just after harvest. Can manufacturers and grocers do anything about it? Definitely—and it will be good for business, people, and the planet.
Advertisement
Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.
31 West
SEPTEMBER 8, 2022
Are you tired of making your personnel work overtime to achieve success? So, you have witnessed by now that it leads to nothing but a cruelly trampled productivity and a considerably high turnover rate. Technically, you are now on the verge of a nightmarish loss in your business. But fear not; for you are not alone! IT Service Outsourcing is a precious option for you to pick, especially if you feel like your business is sinking. 83% of IT leaders are planning to outsource their security to an MS
Forrester Digital Transformation
SEPTEMBER 8, 2022
Keeping up with buyer needs and content creation has been increasingly challenging for many marketers and sales organizations. Our research tells us that creating B2B content to serve changing tech buyers throughout their purchase journeys is a top challenge for marketers.[1] This challenge also impacts sales teams that struggle to connect offerings to buyer needs […].
The Global Small Business Blog
SEPTEMBER 8, 2022
©iStock/DavidLeshem Some say that wage growth tends to be a compelling sign that inflation is rising. The pace of wage increases at small businesses in the U.S. continues to escalate, as August saw average hourly earnings growth hit 5.18 percent, compared with 5.03 percent in July 2022, according to the latest Paychex & IHS Markit Small Business Employment Watch report.
Hyland
SEPTEMBER 5, 2022
Thelma and Louise. Fish and chips. Venus and Serena. Guinness and … well, just about anything. Some things are just better together. That’s the power of partnership — working together so the whole is greater than the sum of its parts. Here’s another combination for the ages: Hyland is now a proud member of the Linux Foundation. Founded in 2000, this nonprofit tech consortium provides a neutral, trusted hub for developers to code, manage and scale open technology projects.
Speaker: Joe Sharpe and James Carlson
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
31 West
SEPTEMBER 7, 2022
Business operations backed by technology have become the need of the day. With IT services, you can achieve transparency in your operations, optimize work models and identify opportunities for improvement and growth. Efficient business operations will help you serve your customers better. On the other hand, you need to ensure that your digital assets are well-protected from cyber threats.
Forrester Digital Transformation
SEPTEMBER 8, 2022
Business and technology leaders are increasingly concerned with reducing their firms’ impact on this planet’s finite resources. Rising energy prices here in Europe help make a sometimes-abstract topic real, local, and immediate. While technologies such as automation, blockchain, and the internet of things feature in many sustainability initiatives, they also bring their own environmental impact. […].
The Global Small Business Blog
SEPTEMBER 5, 2022
©iStock/FireAtDusk What's affecting me, my clients, my colleagues and other global small business owners: A Proclamation on Labor Day, 2022. When is Labor Day 2022 in the USA, what is the history, and why is it celebrated? The history of Labor Day. Quote of the week: "As we celebrate Labor Day, we honor the men and women who fought tirelessly for workers' rights, which are so critical to our strong and successful labor force." – Elizabeth Esty Where Labor Day 2022 fits into American history (req
Globalization Partners
SEPTEMBER 8, 2022
After reaching a stage of financial maturity, the next logical step for growing companies is scaling. Scaling a business means setting the stage for company growth without wasting substantial resources. If costs need to increase, they should do so incrementally. For example, say your company gained USD 50,000 in new revenue but had to hire a new employee with a USD 50,000 salary to achieve this — that is not scaling.
Advertisement
In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.
31 West
SEPTEMBER 7, 2022
Are you one of the business leaders who are racking their minds over the secret of not just staying in the game but also coming out with flying colors? Do you always feel like you are missing out on something vital to being a dominant competitor? Having a highly competitive IT team is your solution! But having to build a team completely packed with experts is both expensive and time-consuming, especially if you are a small to mid-sized company.
Forrester Digital Transformation
SEPTEMBER 8, 2022
Photo copyright Abhinav Sunil Measuring cloud sustainability is increasingly a priority for customers. Optimizing cloud strategies can be an important enabler of overall carbon footprint reduction strategies of organizations across industries. I spoke with Christopher Wellise, Director of Sustainability and Carbon at AWS on the primary carbon reduction levers from being on the public cloud […].
Perficient Digital Transformation
SEPTEMBER 6, 2022
If you are still using a star schema and dimensional modeling to build your data warehouse / Data Lake, I implore you to reconsider. This has been a contentious subject in the past, but when building modern data environments It is important to me to cover this topic in detail. Ralph Kimball introduced the industry to the star schema and techniques of dimensional modeling in his first edition book The Data Warehouse Toolkit was published in 1996.
McKinsey and Company
SEPTEMBER 7, 2022
Innovations, entrepreneurs, and capital are reshaping Africa’s fast-growing electronic-payments landscape with solutions for consumers and businesses alike.
Advertiser: Paycor
HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.
31 West
SEPTEMBER 5, 2022
Managed services help businesses improve their operational efficiency while reducing functioning costs. The increased tendency of IT services outsourcing has facilitated the expansion of the MSP industry. The global MSP market was evaluated at USD 239.71 billion in 2021. It is estimated to reach USD 354.8 billion by 2026. The estimation also states that the market will grow at a CAGR of 13.4% from 2022 to 2030.
Forrester Digital Transformation
SEPTEMBER 6, 2022
While doing interviews for my report, Centralized API Governance Considered Harmful, one interviewee was surprised that I wanted to discuss governance because many of their clients view it as a curse. I’ve had clients ask for presentations but been warned not to utter the words “API governance.” I’ve heard some say that, yes, they do […].
Perficient Digital Transformation
SEPTEMBER 9, 2022
Optimizely’s Generic PropertyLists can be a useful tool for both developers and CMS editors, but it does come with limitations. Our client recently approached us asking for a better way to organize their PropertyLists. Some of their lists had grown to be quite long and having to move items one slot at a time was not an enjoyable experience. There is an existing solution out there already for those with Commerce, but our client is CMS only.
McKinsey and Company
SEPTEMBER 8, 2022
Organizations need to strategically invest in capabilities, people, processes, structures, and technology to navigate the risks arising from an evolving and fraught geopolitical landscape.
Advertisement
Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.
Expert insights. Personalized for you.
130 
Let's personalize your content