Sat.Jan 22, 2022 - Fri.Jan 28, 2022

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Managing Technology’s Impact On Society Will Require A Responsible And Ethical Tech Organization

Forrester Digital Transformation

Digital acceleration means all companies need to understand their technological and social impacts to build customer trust. Responsible and ethical tech efforts will need to be coordinated across the enterprise.

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Small Things Matter When You Run a Global Business

The Global Small Business Blog

©iStock/lemono According to Lilly Partin, the majority of the difficulties associated with establishing a global small business stem from failing to accomplish the small things correctly. The basics will lead you to the top, and if you don't follow the basics, well, let's just say you'll end up at the bottom. If you’re thinking of starting a global small business, make sure you follow these 10 small business rules.

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Shopify: The eCommerce Startup’s Saviour

Groove Technology

The allure of digital retail is irresistible. Online retail sales were roughly 1.336 billion dollars in 2014 and are expected to reach 6.388 billion dollars by 2024. This is one of the reasons why brick-and-mortar retail owners are going online. Are you interested in starting your own eCommerce business? Not sure which eCommerce platform to. choose to construct your online retail store?

Retail 130
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[Podcast] What if the key to digital success is getting back to basics? An Interview With Alan Hart.

Perficient Digital Transformation

In this episode, Kim talks with Alan Hart, creator, and host of “Marketing Today with Alan Hart,” about why he thinks marketing teams need to be blown up, re-organized, and get back to basics to succeed in today’s environment. Subscribe Where You Listen. Apple | Spotify | Amazon | Google | Stitcher. Meet our Guest. Alan Hart is the creator and host of “Marketing Today with Alan Hart,” a weekly podcast where he interviews leading global marketing professionals and business leaders.

Research 135
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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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To Ensure Your Tech Has a Positive Impact On Society, Build A Responsible And Ethical Tech Org

Forrester Digital Transformation

Digital acceleration means all companies need to understand their technological and social impacts to build customer trust. Responsible and ethical tech efforts will need to be coordinated across the enterprise.

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90% of Everything is Crap

The Global Small Business Blog

©iStock/Greeek One of my favorite thought leaders, Marc Andreessen says, “I had heard of this, aha, Sturgeon’s law!” Theodore Sturgeon (1918-85) was a science-fiction author annoyed that people were saying all sci-fi was bad and wanted to stand up for the 10% that was good, saying, “90% of everything is crap.” Mr. Andreessen says “90% of music is crap.

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Top 5 Compliance Mistakes Companies Make When Hiring Internationally

Globalization Partners

When a company expands into a new country, there are key areas where potential disruption and mistakes can occur. One of these crucial areas is compliance — companies must possess the appropriate knowledge and legal expertise to successfully hire internationally in accordance with local laws. Aside from the financial repercussions, noncompliance can damage a company’s reputation and trigger distrust among stakeholders, investors, and customers.

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The Definition Of Modern Zero Trust

Forrester Digital Transformation

At the beginning of 2022, Zero Trust faces a bizarre dichotomy; it’s on the verge of becoming the de facto cybersecurity approach while simultaneously having many security practitioners decry it as “just a marketing ploy.” How did we, as the security community, arrive at such a precarious perch? Part of the problem, according to John […].

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Proud to Be Gay

The Global Small Business Blog

©2022 Laurel J. Delaney. All rights reserved. "So let me be clear: I'm proud to be gay, and I consider being gay among the greatest gifts God has given me." – Tim Cook.

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Tet Holiday – Lucky money (27/1/2022)

Groove Technology

T?t ?oàn viên cùng Groove. Nh?ng ngày cu?i cùng c?a n?m 2021 ?ã ??n r?t g?n. Dù Groovers ?ang ? n?i ?âu, ?ang làm gì thì Groove bi?t r?ng các b?n ??u ?ã và ?ang làm r?t tuy?t v?i. Tr??c th?m n?m m?i, chúng tôi hi v?ng r?ng nh?ng món quà này s? giúp Groove chuy?n ??n các Groovers thân th??ng l?i c?m ?n chân thành, ghi nh?n nh?ng c?ng hi?n c?a m?i ng??

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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How to Improve Your Organization’s Customer Experience in the Age of Digital Insurance

Perficient Digital Transformation

As customer expectations around how to purchase insurance online evolve, it’s crucial for insurance carriers to create online purchasing experiences that exceed expectations and drive revenue and growth opportunities for their organizations. To do this the right way, insurance carriers will need to evaluate their current ecommerce strategy to ensure they’re meeting both business goals and customer needs.

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The Future of CRM: A Forrester Perspective

Forrester Digital Transformation

CRM strengthens customer relationships, drives company revenue, and as such becomes a C-level priority. CRM technology expands into adjacent tech areas as it broadens its mandate. It bleeds into the mid-office, encroaches on core contact center operations, and supports core employee workflows. Insights from CRM uplevel customer and employee engagement, driving operational excellence.

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Today in Global Small Business: Where's My Order?

The Global Small Business Blog

©iStock/ipopba What's affecting me, my clients, my colleagues and other global small business owners: With e-commerce booming, consumers increasingly want to know, “Where’s my order?” Three-year-old package tracking firm Route aims to answer that question in real time with its AI-driven software. Route cofounder and CEO Evan Walker tells Forbes that the startup is now worth $1.25 billion, following a $200 million fundraise.

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Plug and Play: The New Name of the RPA Game

Automation Anywhere

Gartner has jumpstarted some interesting conversations regarding hyperautomation and what happens as Robotic Process Automation (RPA) matures, most notably about the interoperability of automation tools. Gartner defines hyperautomation as: “A business-driven, disciplined approach that organizations use to rapidly identify, vet, and automate as many business and IT processes as possible.

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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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Perficient Launches Knowledge Sharing Community for Colleagues

Perficient Digital Transformation

Lance Bruner, director. In 2021, Perficient continued launching new resource groups for colleagues to find connections and community while building their skills. In addition to the Giving ERG and Agile Community , Lance Bruner , director, took the reigns to formalize a group that had been providing information on consulting best practices to our localized GEO teams so that more people could participate and enjoy learning and sharing content.

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In The Future, Will You Really Need A CRM?

Forrester Digital Transformation

CRMs are expensive. They cost companies between $1,200 to $3,600 per seller per year. Despite the cost, there is widespread agreement that companies require CRM technology for their sales organization. I conducted a snap poll on LinkedIn, and 82% of respondents said CRM will continue to be important in the years to come. Yet, when […].

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Lookout, Here Comes Route

The Global Small Business Blog

©iStock/metamorworks Say hello to Route – a kind of e-commerce customer experience platform. It will take the world by storm. Get shipping notifications that give you real-time status updates on any delivery. Connect Route to any email account, and magically watch your orders make their way to your doorstep. You can track everything you order in one place.

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Bias busters: A better way to brainstorm

McKinsey and Company

Structured conversation during brainstorming sessions removes some of the risks that can thwart honest discussion.

Finance 142
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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Journey Science : How Journey Science is Transforming Enterprise Data Science and Customer Research

Perficient Digital Transformation

Computer Science: The Beginning. In the beginning, there was Computer Science. As Computer Science evolved, new and different applications for technology spawned real-life innovations. Data Science: The Evolution. From the first spreadsheet application (Visicalc on the Apple II) to Fortran to Peter Naur’s “data science” to statistical analysis and statistics, data science is melding of modern statistical approaches.

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Marketers Must Mind The Customer Journey Orchestration Gap

Forrester Digital Transformation

Marketers — and especially martech vendors — talk a lot about customer journeys and experiences, but they usually mean just the purchase journey as opposed to the entire customer lifecycle. Customer journey orchestration (CJO) platforms enable a more holistic view, and marketers should pay more attention to these adjacent capabilities. As my colleague Joana de […].

Marketing 245
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The Importance of Nurturing a Global Remote Workplace Culture

Globalization Partners

How do you create the best remote workplace culture for your company? Establishing a strong remote company culture (also known as organizational culture or workplace culture) means addressing many complexities — and building a global remote culture can be even more challenging. One of the biggest mistakes companies make when going global is assuming that what is true locally is also true internationally.

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Sporting goods 2022: The new normal is here

McKinsey and Company

The sporting-goods industry continues to evolve amid increased health awareness, shifting channel preferences, and rising sustainability concerns. Sporting-goods players need to adapt to five trends shaping the industry in 2022.

Retail 111
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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

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Oracle Cloud ERP – make a Job available to users from Scheduled Processes

Perficient Digital Transformation

A recent question came to me about how to make a custom OTBI report available so a user can run the custom OTBI report from the Scheduled Processes user interface. From that screen, we want a user to be able to click on the Schedule New Process button and be able to call up the custom OTBI report and submit the job for processing. To achieve this, follow the steps: Confirm the Job is defined so it can be submitted from the Scheduled Processes screen.

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AIOps: The Riddle Wrapped In The Mystery Inside The Enigma

Forrester Digital Transformation

It didn’t take long into my tenure with Forrester to realize that there was confusion in the industry regarding AIOps. I touched on this in my “meet your new analyst” blog. Both technology vendors and industry companies openly asked me what the term meant, because they are hearing many variations. They gave me examples of […].

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Pros and Cons of Outsourcing HR Functions

NoonDalton

Getting bogged down in the trenches can get in the way of big picture thinking in any department of a company. Be that as it may, HR departments are particularly heavily hit. Payroll and taxes alone take up a significant amount of time, as do recruitment, training, and development. For this reason, outsourcing HR functions is becoming increasingly popular.

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CIO perspectives on leading agile change

McKinsey and Company

As agility gains ground, CIOs from the banking and telecom industries came together to discuss challenges and lessons learned from leading agile transformations.

Banking 109
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The HR Leader’s Survival Guide

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

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DevOps & CICD

Perficient Digital Transformation

DevOps & CICD. This story is set out not too far, year 2015 in Santa Clara, California. A well-established IT provider was submitting a response to multi-million-dollar RFP. This company was in business for years and had well established waterfall model execution process. There typical delivery model looked very similar to the diagram shown below.

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The Future Of Work: Employee Privacy

Forrester Digital Transformation

Written by Enza Iannopollo, PA Written by Heidi Shey, PA Privacy has become a priority for virtually every company regardless of size, vertical, and geography. Privacy regulations have popped up around the world, including Europe, the US, and China. India will soon be added to the list. Rising customers’ and employees’ privacy expectations are also […].

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Training and Managing Across Time Zones: Top Strategies for Engaging Global Teams

Globalization Partners

Scheduling conflicts, cultural misunderstandings, disengaged employees: These are just some of the many challenges inherent in companies with employees spread around the world. We decided to tackle these issues head-on in our latest webinar, in which 360Learning teamed up with Globalization Partners to help managers and learning and development professionals better master the intricacies of working with global teams.

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Always connect, never give up: An interview with Jason Wright

McKinsey and Company

As president of Washington’s football team, Wright is calling on his experiences as an NFL player, business school graduate, and McKinsey partner to change an entrenched culture.

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Foundations of Diversity: Building an Inclusive Company From the Ground Up

Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.