Redial

APRIL 6, 2021

Growing your business goes hand in hand with ensuring that the best, fastest, and most efficient customer experience. To ensure growth at a fraction of the cost, outsourcing your call center needs is an efficient method. It has become clear that customer experience is now the dominating factor in ensuring that businesses stay relevant with their products and services; Microsoft stated in their 2019 survey that 95% of their clients defined customer loyalty through excellent customer experience [1

Call Center 130

Call Center Outsourcing Right-Sizing BPO 130

Future of Digital Sourcing Outsourcing

APRIL 6, 2021

Outsourced Shuttle Services: The New Normal of the Shuttle Bus Experience. Related news: How Energy Performance Contracting Creates Savings The COVID-19 pandemic has changed the parking and transportation industry in countless ways. Corporate offices once filled with hustle and bustle have mostly turned into ghost towns, resulting in a significantly decreased need for shuttle and transportation services.

Outsourcing 98

Outsourcing Facilities Management Service Pharmaceuticals 98

Automation Anywhere

APRIL 7, 2021

You’ve hit a roadblock on your Robotic Process Automation (RPA) journey—a challenge you’re not sure how to overcome. You may want to discover and prioritize the appropriate business processes to automate, shore up an unstable process automation, or jumpstart a sluggish deployment. Perhaps, you want to prepare your Enterprise 11 bots for migration to Automation 360 (formerly known as Enterprise A2019 ).

Robotics Process Automation 98

Robotics Process Automation Automation Design Collaborations 98

WebCreek

APRIL 6, 2021

Introduction. While there is no magic crystal ball to predict all that will happen in IT and tech in 2021, we do have something close: data. Explore with us some of our data-driven IT and tech predictions and trends for 2021, and let us know what you think 2021 has in store. AI and ML. Artificial Intelligence and Machine Learning are everywhere, and have become invaluable to virtually every piece of recent tech, from AI in cybersecurity to ML in medical diagnosis.

Cybersecurity 96

Cybersecurity Healthcare Insurance Nearshoring 96

Advertisement

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility

Unosquare

APRIL 8, 2021

Agile is more popular than ever and implementing it is quickly becoming a key to success for software development projects. However, scaling your agile processes can be overwhelming, especially if you don’t know where to start.

Software 81

Software Management 81

inDinero

APRIL 9, 2021

You’re probably here because you have to convert your books from cash to accrual. You’re making the switch to improve your board meetings with investors, get through an annual financial statement audit, complete your series A financing, or for an IPO. Yes. Seeing the cash-in and cash-out every month is reassuring, but you’re making the change in accounting method because your company’s growth depends on it.

Accounting 59

Accounting Payroll Insurance Sales 59

Magellan Solutions

APRIL 9, 2021

Set ups for inbound customer support services for SMEs. Customer service is crucial for success in your business. Customers are encouraged to choose you among others when they feel that you prioritize them. Let your clients have open communication channels. Engage customers via phone, email, or other channels. Inbound and outbound customer support improves the quality of a customer’s experience. .

Call Center 52

Call Center Customer Support Out-Tasking Outsourcing 52

Avasant

APRIL 8, 2021

Press Releases. Business Agility And Resilience Drive Demand For Risk And Compliance Services. Los Angeles, April, 2021. COVID-19 has empha sized the need for regulatory compliance, internal compliance controls, and the use of security frameworks and tools. Meanwhile, the regulatory environment is increasingly complex, particularly for multinational companies , as they struggle to comply with sometimes conflicting regulations across regions.

Service 52

Service Regulations Risk Management Risk Management 52

Velocity Global

APRIL 6, 2021

Acquisition creates largest global Employer of Record in 185 countries and 50 United States. Velocity Global expands service offerings to support scaled remote work with Independent Contractor Compliance and Agent of Record. Enhances customer experience through personalized support, best-in-breed technology, and increased scale. DENVER and SAN FRANCISCO, April 6, 2021 — Velocity Global, the leading provider of global expansion solutions, today announced its acquisition of iWorkGlobal, a wholly o

Payroll 52

Payroll Business Process Outsourcing Marketing Healthcare 52

Automation Anywhere

APRIL 6, 2021

Intelligent document processing (IDP) is a rapidly emerging technology field that allows users to automatically extract data from various document types into a machine-readable format. IDP minimizes the need for manual data entry , copy-pasting information from one form to another, and squinting at grainy invoices trying to find a line item. Mortgage applications, medical reports, contracts, and insurance claims can automatically be digitized and structured, with each piece of data being labele

Insurance 95

Insurance Data Entry Automation Software 95

Advertiser: Paycor

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

Magellan Solutions

APRIL 8, 2021

Strategies for the success of the b2b telemarketing lead generation . Lead generation is a marketing process of capturing interest in a product. It allows companies to find potential prospects. Candidates are qualifying individuals considering their profiles, interests, and their demographic data. Lead generation’s purpose is to develop sales through found clients.

Sales 52

Sales Marketing Research Outsourcing 52

Avasant

APRIL 7, 2021

Press Releases. AI Emerges As The Foundation Of Enterprise Decision-making. Los Angeles, April, 2021. Over the past 12 months, the number of artificial intelligence (AI) and advanced analytics projects in production has increased by 54%. Much of this growth is due to AI-enabled digital workplace solutions and self-services capabilities, allowing for low-touch operations needed during the pandemic.

Analytics 52

Analytics Retail Healthcare Insurance 52

CDS

APRIL 6, 2021

Newly Named a Tech Pioneer on CRN ® ’s MSP 500 List, CDS Expands Market Reach CDS, the leading provider of multi-vendor services (MVS) for data centers worldwide, today introduced Commit , a new global channel program aimed at helping solution providers bring the most advanced, comprehensive and complementary infrastructure services to their enterprise customers.

Service 52

Service Finance Accounting Managed Services 52

https://www.hcmworks.com/blog

APRIL 6, 2021

Soft skills are unquantifiable attributes of human character and personality that relate to work. They are synonymous with “transferrable skills” as they are applicable to a plethora of employment positions and contexts. Soft skills pertain to non-technical skills in areas ranging from leadership to personality traits.

Management 52

Management 52

Advertisement

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

Resource Optimizing

Magellan Solutions

APRIL 8, 2021

Are you looking for the best way to outsource your data entry services ? Data entry plays a big role in the economy and businesses. It is the cornerstone of huge companies such as Microsoft and Apple. That is why entrepreneurs value the job. But as a growing business, you would want an outsourcing partner that you can call the best. A BPO company that understands your goal and ambitions.

Data Entry 52

Data Entry Outsourcing BPO Call Center 52

Magellan Solutions

APRIL 7, 2021

Choosing the most accurate medical transcription service. Accurate and timely transcription is an absolute must. Medical transcription is key in medical practice. Quality transcription is important for both physician and the patient. Small practices have three main options for transcription: . In-house transcription . Transcriptionists save physicians time by writing out and editing dictations. .

BPO 52

BPO Outsourcing Software IT Outsourcing 52

Magellan Solutions

APRIL 6, 2021

Best performing outsourced support agents. Magellan Solutions help you easily build a team and grow your organization. We provide everything you need. As a BPO company, we shoulder the responsibility of managing the processes of starting a team. Our skilled support team will help reduce your ticket volumes for better customer support. We also provide multilingual customer support for foreign-language-speaking customers. .

Customer Service 52

Customer Service Outsourcing Service Call Center 52

Magellan Solutions

APRIL 7, 2021

Take This As Precaution For A Successful Outbound Telemarketing Services. Telemarketing. Oldest but still the most effective marketing tool when your goal is to reach a wider market segment. This is divided into two types: the outbound telemarketing services and the inbound telemarketing. These two may be similar at the first glance as both connect with consumers but they sure are different. .

Service 52

Service Sales Right-Sizing Call Center 52

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Reduced Overhead

Magellan Solutions

APRIL 5, 2021

Magellan Solutions, the best at medical outsourcing . Medical outsourcing picked up because of the shortage of qualified medical practitioners. Its most common service outsourced to different countries is medical transcription. This is the proper documentation of medical history. It is also the specific treatment needed for the patient. This is like data entry tasks for businesses.

Healthcare 52

Healthcare BPO Call Center Data Entry 52

Magellan Solutions

APRIL 5, 2021

Can SMEs Benefit From Call Center Outsourcing Philippines? When it comes to call center outsourcing Philippines, the fortune 500 are the usual clients for BPOs. They invest tons of money to get the best outsourcing service. With this in mind, the majority of the call center firms focus their market to these businesses. However, there are small and medium enterprises (SMEs) that tend to outsource their business too.

Call Center 52

Call Center Outsourcing BPO Offshoring 52

Magellan Solutions

APRIL 4, 2021

Best platforms for ecommerce full outsourcing. You have to be design-savvy and an expert in programming. These jobs are better left with the experts. After all, this is where customers will make their orders. You want to make sure that their experience is a positive one. In addition, you need to figure out the best eCommerce platform for your business.

E-Commerce 52

E-Commerce Outsourcing Inventory Management BPO 52

Magellan Solutions

APRIL 4, 2021

Outbound Telemarketing Services is an easy and powerful tool for your firm if you know how to use it. Business is not all about profit. It is all about making a connection to your customer. Do you agree? Business Process Outsourcing firms understand that to make a connection, you must first reach out. That is why Outbound Telemarketing Services is valuable because it enables that connection.

Service 52

Service Sales Business Process Outsourcing Call Center 52

Advertisement

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

Analytics