3Pillar Global

JULY 22, 2024

As ChatGPT becomes a household topic and AI integrates into nearly every industry, organizations are looking to maximize the benefits of one of the greatest technological innovations of the millennium. They aim to avoid missing out on any benefits while mitigating risks and managing obstacles. Data is critical for AI models and applications but real-world data may not always be accessible, feasible, or prudent depending on the use case.

Pharmaceuticals 98

Pharmaceuticals Healthcare Right-Sizing Research 98

Ivemsa

JULY 24, 2024

Emerging technologies and shifts in trade relations between countries continually impact global manufacturing. Historically, U.S. manufacturers have chosen Mexico and/or China as their preferred international destinations for production to save on costs. However, as U.S. and China trade relations have soured, and new incentives for manufacturing in Mexico have been established, it’s important to evaluate which location is most viable for the future, and how shelter services in Mexico play a part

Manufacturing 52

Manufacturing Labor Costs Nearshoring Administrative 52

The Global Small Business Blog

JULY 25, 2024

©iStock/Sean3810 The Taiwanese government should play an active role in Taiwanese small-and-medium enterprises' (SME) international expansion, possibly through "overseas special zones," Minister of Economic Affairs Kuo Jyh-huei has said. Kuo said he envisions a special arrangement designed by the government to help Taiwanese SMEs that do not have the same kind of resources and bargaining power of industry giants such as TSMC and GlobalWafers Co., gain a foothold overseas.

Government 239

Government Design 239

The Global Small Business Blog

JULY 24, 2024

©iStock/smolaw11 The Hinrich Foundation Guide to Master’s in International Business and Trade (Hinrich Foundation Guide – requires completing a short form) is a comprehensive resource to assist students and professionals to identify the right master’s program to accelerate their careers in global trade. Here are key questions to ask to evaluate master's programs in international business and trade.

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Advertiser: Paycor

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

Labor Costs

Microsourcing

JULY 24, 2024

There is a lot to like about running an eCommerce business. Low overheads, unrestricted opening hours and the potential for a global customer base are just a few of the features that make the online world attractive for entrepreneurs. For all those benefits though, there is one factor that is increasingly causing headaches for eCommerce ventures of all shapes and sizes – data security breaches.

Research 52

Research 52

Redial

JULY 25, 2024

Just returned from my first trip to London and my first-ever conference! Elder and I had the opportunity to attend the CX Retail Conference last week. The purpose of our trip was to introduce Redial BPO at the CX Retail meetup and to the UK market. After two days of networking, we were thrilled to meet industry leaders interested in learning more about Redial BPO and how we are helping our current clients succeed.

Retail 130

Retail BPO Efficiency Customer Service 130

The Global Small Business Blog

JULY 26, 2024

©iStock/AndreyPopov The Federation of Small Businesses (FSB) has revealed its SME Export task force – a transformative blueprint designed to remove the obstacles that prevent small firms from seizing global opportunities. Despite their agility, only 10 percent of small firms trade internationally. Imagine economic growth if we could double that figure.

Design 276

Design 276

Perficient Digital Transformation

JULY 25, 2024

“Double, double toil and trouble,” is a line repeated by the witches in Macbeth as they lay out the ominous prophecies of greatness and dire consequences for the titular character. Macbeth’s ambition envisions a perfect ending though desperate actions and moral weakness ruin it. So too are the misguided actions in pursuit of perfection which can set expectations and pressure that lead to unwanted results.

Regulations 118

Regulations Sales Design Accounting 118

Everest Group

JULY 23, 2024

In this report, we provide an overview of the digital workplace market, highlighting key business objectives and challenges, and gen AI’s impact on addressing these issues.

Marketing 103

Marketing Service 103

31 West

JULY 22, 2024

In the ever-evolving landscape of e-commerce, providing exceptional customer service is not just a nicety but a necessity. Businesses are constantly searching for ways to enhance the customer experience, streamline operations, and build lasting relationships with their clientele. One effective solution that has gained traction is the implementation of advanced technologies like Bluedot AI, which can improve customer service through chatbots and automated support systems, recording and summarizin

E-Commerce 130

E-Commerce Customer Service Service Automation 130

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility

The Global Small Business Blog

JULY 20, 2024

©2024 Laurel J. Delaney. All rights reserved. "The cars we drive say a lot about us.

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Amzur

JULY 25, 2024

In today’s rapidly advancing healthcare landscape, effective patient education stands as a cornerstone for improving health outcomes and empowering individuals to manage their well-being proactively. Despite this importance, a significant number of patients—ranging from 50% to 70%—leave medical consultations without fully comprehending their health conditions.

Healthcare 102

Healthcare Sourcing Efficiency Automation 102

Perficient Digital Transformation

JULY 23, 2024

The Importance of Quality Assurance in Software Development The pressure to deliver software quickly and cost-effectively is among the highest priorities of business leaders. However, recent high-profile tech failures serve as stark reminders of the critical importance of robust Quality Assurance (QA) practices. As a leader in digital consulting, we recognize that cutting corners on testing can lead to far-reaching consequences that extend well beyond temporary service disruptions.

Software 102

Software Automation Reduced Costs Regulations 102

3Pillar Global

JULY 22, 2024

As ChatGPT becomes a household topic and AI integrates into nearly every industry, organizations are looking to maximize the benefits of one of the greatest technological innovations of the millennium. They aim to avoid missing out on any benefits while mitigating risks and managing obstacles. Data is critical for AI models and applications but real-world data may not always be accessible, feasible, or prudent depending on the use case.

Pharmaceuticals 98

Pharmaceuticals Healthcare Right-Sizing Research 98

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Resource Optimizing

Eclaro

JULY 26, 2024

The Games of the 2024 Olympics have begun, and that “all the world’s a stage” adage has rarely felt more apt. But these are not merely players. These are the best-of-the-best we’re watching, striving for excellence, competing at the highest level, putting it all on the line in the pursuit of individual achievement but also for something larger than themselves….

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Amzur

JULY 23, 2024

The recent global IT outage triggered by a faulty Crowdstrike update serves as a stark reminder of the interconnectedness and fragility of modern IT infrastructure. The incident exposed vulnerabilities in two critical areas: vendor reliance and the risks associated with untested software updates. Businesses have become increasingly dependent on a limited number of technology providers for critical functions.

Software 100

Software Automation Banking Healthcare 100

Perficient Digital Transformation

JULY 26, 2024

Perficient is thrilled to announce that Amarender Peddamalku has been awarded the prestigious “Most Valuable Professional” (MVP) status in Business Applications by Microsoft for the second time. This achievement is especially significant, highlighting his continued excellence and commitment to the Microsoft community. Amarender Peddamalku serves as the Microsoft Modern Work practice lead and digital transformation leader at Perficient.

Sales 98

Sales Collaborations 98

Everest Group

JULY 23, 2024

Live Webinar What’s Next in Financial Services? Driving Transformation Through Sourcing, Technology, and Operations July 23, 2024 | 8 a.m. PT | 10 a.m. CDT | 11 a.m. EDT | 4 p.m. BST | 8:30 p.m. IST The Banking, Financial Services, and Insurance (BFSI) industry is undergoing major business and IT transformations amid current challenging macroeconomic, geopolitical, and regulatory environments.

Sourcing 64

Sourcing Insurance Service BPO 64

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Reduced Overhead

Globalization Partners

JULY 25, 2024

As we explore in the 2024 Global Growth Guide, navigating the path to global growth requires careful planning and alignment by executives and key stakeholders. Without a unified approach, even the most promising expansion plans can falter, making the role of an Employer of Record (EOR) invaluable.

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SEBPO

JULY 25, 2024

AdMonsters Publisher Forum Boston Total 0 0 0 0 AUGUST 4-6, 2024 Boston, MA AdMonsters Publisher Forum 2024 You’re a publishing or media executive headed to Boston for the AdMonsters Publisher Forum. You’ve invested the time and resources booking your flight, your hotel, and your tickets. But what’s the true ROI? Perhaps you’ll make some great connections, listen to some fantastic speakers , and pick up some valued new insights for yourself and your team.

Business Process Outsourcing 52

Business Process Outsourcing Sales Outsourcing Analytics 52

Perficient Digital Transformation

JULY 26, 2024

Welcome to the new series on Usability and Experience (UX) in Universal Design! In this series, we will delve into the key principles that ensure inclusivity and accessibility for all users. Our first installment focuses on the essential usability and UX principles for individuals with physical disabilities. By understanding and implementing these principles, designers and developers can create environments, products, and services that are not only functional but also enjoyable for everyone, reg

Design 52

Design Flexibility Software Service 52

Everest Group

JULY 26, 2024

In just 78 minutes, a faulty update from CrowdStrike caused global chaos, grounding flights, disrupting hospitals, and halting banking services. This incident serves as a stark reminder of the urgent need for enterprises to bolster their resilience strategies. Read on to learn the essential steps enterprises must take to prepare for future disruptions.

Cybersecurity 59

Cybersecurity Banking Supply Chain Management Collaborations 59

Speaker: Speakers:

HR and payroll impact every aspect of your business. Choosing the right provider is one of the most important decisions you’ll make. Before you decide, hear first-hand customer accounts in Paycor’s webinar to learn: The three most important things to look for when switching. How to begin your search. What are some of the red flags?

Payroll

V-Soft Consulting

JULY 24, 2024

The power of Artificial Intelligence (AI) and its associated technologies, such as computer vision and machine learning, can have a profound impact in the oil and gas industry. Error-prone, manual processes negatively effect maintenance activities and business functions. AI plays a significant role in transforming field service operations to achieve greater efficiency and drive optimized business decisions.

Efficiency 52

Efficiency Service Management 52

SEBPO

JULY 25, 2024

AdMonsters Publishers Forum 2024 Total 0 0 0 0 AUGUST 4-6, 2024 Boston, MA AdMonsters Publishers Forum 2024 You’re a publishing or media executive headed to Boston for the AdMonsters Publishers Forum. You’ve invested the time and resources in booking your flight, your hotel, and your tickets. But what’s the true ROI? Perhaps you’ll make some great connections, listen to some fantastic speakers , and pick up some valued new insights for yourself and your team.

Analytics 52

Analytics Outsourcing Design Management 52

Perficient Digital Transformation

JULY 26, 2024

Welcome to our new installment of our Universal Design and Health System blog series. In this edition, we will explore the critical role of Universal Design in future-proofing healthcare. As the healthcare landscape continues to evolve, it is essential to create systems and environments that are adaptable, resilient, and inclusive. Universal Design principles provide a framework for achieving these goals, ensuring that healthcare facilities can meet the diverse needs of current and future popula

Healthcare 52

Healthcare Design Flexibility Management 52

Everest Group

JULY 26, 2024

Global Business Services (GBS) must evolve and, as the iconic Queen song references, “break free,” from outdated practices. This blog explores how GBS organizations should move beyond their comfort zones when it comes to managing hybrid models, finding a balance for in-house and outsourced resources. Since the inception of Global Business Services (GBS) almost two decades ago, enterprises have been experimenting with its resourcing model—whether to perform the work with their own res

Management 59

Management Right-Sizing Global Business Services Government 59

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Analytics

NoonDalton

JULY 24, 2024

When businesses contemplate outsourcing, the conversation typically gravitates toward familiar benefits. Studies reveal that 70% of companies prioritize cost reduction, nearly a quarter of small businesses aim to enhance efficiency, and 18% seek expert assistance. More recently, overcoming recruitment challenges has become a significant driver, with 75% of companies struggling to find qualified talent amidst a global skills shortage at a 16-year high.

Outsourcing 52

Outsourcing Offshoring Administrative Labor Costs 52

Capgemini

JULY 24, 2024

Capgemini is the Microsoft Global Financial Services Partner of the Year Abhaya Gupta 26 June 2024 Facebook Twitter Linkedin “Winning isn’t getting ahead of others. It’s getting ahead of yourself.” Rhyming with the above, I am delighted to share that 2024 have proved to be another winning year with our collaboration with Microsoft; Capgemini has been recognized at the 2024 Microsoft Partner of the Year Awards.

Cybersecurity 52

Cybersecurity Service Banking Collaborations 52

Perficient Digital Transformation

JULY 26, 2024

In the dynamic landscape of the energy and utility sector, efficient management of product data is paramount for success. From power generation to distribution, organizations in this sector rely on accurate and timely information about their products to optimize operations, ensure compliance, and deliver reliable services to customers. Oracle Product Data Hub (PDH) Cloud emerges as a robust solution tailored to the unique needs of the energy and utility industry, offering powerful tools for cent

Efficiency 52

Efficiency Inventory Management Automation Sourcing 52

Everest Group

JULY 23, 2024

When unexpected disaster hits, how should enterprises handle the impact on customer experience? Read on for expert suggestions on best practice for CX crisis mitigation, or get in touch if you’d like to speak with our analysts on this topic. It was a business-as-usual day on July 18 th , until several users started seeing the “blue screen of death” issue on their systems.

Flexibility 59

Flexibility Banking Risk Management Risk Management 59

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Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.