The Global Small Business Blog

MAY 13, 2024

©iStock/Bulat Silvia What's affecting me, my clients, my colleagues and other global small business owners: U.S. trade policy was once fairly simple. Not any more. It's at a crossroad. How a global biopharma leader became a leader in ethical AI. Website globalization in 3 stages. Quote of the week: "When it comes to international trade, the question is, who is going to write the rules, the United States or China?

E-Commerce 246

E-Commerce 246

31 West

MAY 11, 2024

Every form of interaction you make with a customer is important. Digital technology has increased opportunities to get in touch with them. Organizations today use different digital technologies to improve interactions. The tools help them learn client behavior and create tailor-made ways to connect. Digital customer service increases satisfaction, trust, and retention.

Customer Service 130

Customer Service Service Cybersecurity Sales 130

Everest Group

MAY 14, 2024

NextWealth leverages impact sourcing to drive business growth and create social impact with a unique three-pillar approach focused on talent, technology, and training. Discover the transformative power of impact sourcing firsthand through Everest Group’s sustainability teams’ eye-opening visit to the NextWealth center in India. After six-hour trip from our office in Bengaluru, Karnataka, to visit Mahendra NextWealth’s center in Mallasamudram (near Salem) in Tamil Nadu, little did we how profound

Impact Sourcing 64

Impact Sourcing Sourcing E-Commerce Jobbing 64

Magellan Solutions

MAY 16, 2024

Did you know that outsourcing can transform your business , with 65% of companies finding it a game-changer? Delegating tasks helps businesses focus on innovation and growth. Deloitte believes using an outsourced call center is vital to delivering exceptional customer experiences. An outsourced call center can be your secret weapon for delivering exceptional customer experiences.

Call Center 52

Call Center Outsourcing Flexibility Customer Service 52

Advertisement

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility

Perficient Digital Transformation

MAY 16, 2024

As we celebrate Global Accessibility Awareness Day (GAAD), it’s crucial to recognize that the significance of this day extends far beyond just those with disabilities. GAAD is a reminder of the importance of inclusivity and accessibility for all individuals in our digital age. In this article, we’ll explore why GAAD is a cause for celebration for everyone, regardless of ability, and how raising awareness can lead to a more inclusive and welcoming world.

Design 52

Design Regulations Marketing Engineering 52

The Global Small Business Blog

MAY 16, 2024

©iStock/JLco - Julia Amaral Derek Lidow, a Princeton professor and former corporate executive says: "Forget the myth of the hermetic genius working in the garage on the next world-changing startup. It’s time to upgrade that thinking and pay more attention to how much entrepreneurial innovation is woven into the fabric of daily life." Lidow is the author of The Entrepreneurs: The Relentless Quest for Value , which analyzes the factors that give rise to entrepreneurs—and, in turn, the important so

249

249

31 West

MAY 13, 2024

Whether you’re embarking on your CRM journey or seeking a more advanced solution, the choice of customer relationship management software (CRM) is pivotal. With a multitude of CRM systems available, making the right decision can be a challenge. However, HubSpot and Zoho are the two most popular contenders that are often considered when it comes to sales automation, marketing capabilities, and customer service.

Sales 130

Sales Inventory Management Analytics Automation 130

Perficient Digital Transformation

MAY 14, 2024

In the ever-evolving landscape of healthcare, trust reigns supreme. As consumers increasingly rely on data to inform their decisions, the healthcare industry faces a pressing need to not only meet but exceed expectations. With disruptive forces emerging from various corners, healthcare organizations find themselves in a race to create personalized experiences that foster lasting engagement and trust.

Healthcare 111

Healthcare Marketing Manufacturing Collaborations 111

The Global Small Business Blog

MAY 14, 2024

©iStock/Mr Saryanto I've [Laurel Delaney] traveled to Japan many times and on every trip, I find something new to appreciate. Travel journalist Kristin Braswell feels the same. The first time I landed in the country in 2017, I was enamored by Tokyo’s glowing skyscrapers, Kyoto’s quiet kissatens (cafes) and countryside hills blanketed in electric shades of orange and fuschia that flashed like neon lights aboard the country’s famous bullet train.

249

249

IBM Business Partners

MAY 17, 2024

Business leaders worldwide are asking their teams the same question: “Are we using the cloud effectively?” This quandary often comes with an accompanying worry: “Are we spending too much money on cloud computing?” Given the statistics—82% of surveyed respondents in a 2023 Statista study cited managing cloud spend as a significant challenge—it’s a legitimate concern.

Efficiency 96

Efficiency Automation Right-Sizing Government 96

Advertiser: Paycor

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

SPD Load

MAY 17, 2024

Last year was tough for startups, especially in Europe. Atomico report says funding from investors nearly dropped by half in 2023, leaving. The post Start Your Venture in 2024 with These 15 Tech Startup Ideas first appeared on SpdLoad.

93

93

Perficient Digital Transformation

MAY 14, 2024

We’re excited to announce our Data Cloud Expert specialization! This is the highest level of Salesforce-validated expertise for Data Cloud. This achievement isn’t just a milestone, it’s a testament to our commitment to revolutionizing how businesses leverage their data to drive business outcomes, unlock trapped data, and enhance customer experiences.

Manufacturing 99

Manufacturing Healthcare Collaborations Design 99

The Global Small Business Blog

MAY 11, 2024

©2024 Laurel J. Delaney. All rights reserved. "When you take a flower in your hand and really look at it, it's your world for the moment. I want to give that world to someone else. Most people in the city rush around so, they have no time to look at a flower. I want them to see it whether they want to or not.

238

238

IBM Business Partners

MAY 13, 2024

This blog series demystifies enterprise generative AI (gen AI) for business and technology leaders. It provides simple frameworks and guiding principles for your transformative artificial intelligence (AI) journey. In the previous blog , we discussed the differentiated approach by IBM to delivering enterprise-grade models. In this blog, we delve into why foundation model choices matter and how they empower businesses to scale gen AI with confidence.

Flexibility 70

Flexibility Right-Sizing Research Sourcing 70

Advertisement

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

Resource Optimizing

Everest Group

MAY 17, 2024

Sustainability Enablement Technology Services In today’s business environment, sustainability has evolved from a mere buzzword to a vital imperative for enterprises across diverse industries. This shift is driven by escalating concerns over climate change, resource scarcity, and social disparities, compelling businesses to lessen their environmental footprint and actively contribute to societal well-being.

Service 64

Service Impact Sourcing Marketing Outsourcing 64

Perficient Digital Transformation

MAY 17, 2024

Hello Trailblazers! In the area of Salesforce data management, ensuring data accuracy and integrity is paramount. One of the critical aspects of maintaining clean data is identifying and merging duplicate records efficiently. This is where Matching Rules come into play. In this blog, we’ll learn Matching Rules in Salesforce, exploring their significance and implementation.

Accounting 59

Accounting Efficiency Management 59

The Global Small Business Blog

MAY 17, 2024

©iStock/Pikusisi-Studio According to CIO Look, AI video translation employs advanced machine learning algorithms to automatically translate spoken or written content in videos from one language to another. By leveraging natural language processing (NLP) and deep learning techniques, AI video translators can accurately interpret and convert audiovisual content in real time, eliminating the need for manual translation efforts.

Efficiency 222

Efficiency 222

IBM Business Partners

MAY 14, 2024

CFOs are the stewards of investment capital, orchestrating a movement with transformative technology and innovation to evolve businesses, accelerate revenue streams and drive meaningful outcomes. The current business environment has CFOs facing headwinds for decision-making in less-than-ideal conditions with rapidly shifting regulations, tedious reporting standards, ESG requirements and inflationary pressures; however, the need for growth and profit expansion remains, and as CEOs look for ways t

Finance 67

Finance Government Out-Tasking Regulations 67

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Reduced Overhead

Everest Group

MAY 16, 2024

The Big Four accounting firms have been steadily expanding their service horizons, casting a wider net in the managed services market in pursuit of growth and diversification. Leveraging their deep-rooted understanding of global organizations’ financial and operational intricacies, the Big Four possess a unique vantage point that can help them cause a shift in the Finance and Accounting Outsourcing (FAO) market.

Service 64

Service Advisory Finance Accounting 64

Perficient Digital Transformation

MAY 17, 2024

Hello Trailblazers! In the area of Salesforce data management, maintaining data accuracy and integrity is paramount. Duplicate records not only clutter databases but also lead to inefficiencies in sales, marketing, and customer service processes. To address this challenge, Salesforce offers Duplicate Rules, a powerful feature designed to identify and prevent the creation of duplicate records.

Data Entry 59

Data Entry Sales Accounting Customer Service 59

The Global Small Business Blog

MAY 15, 2024

©iStock/jetcityimage Apple co-founder Steve Wozniak cited his working relationship with Steve Jobs and a simple math equation while advising University of Colorado at Boulder 2024 graduates on how to be happy in business and life. Want to know what the formula is? Find out here.

Jobbing 220

Jobbing 220

IBM Business Partners

MAY 15, 2024

Business leaders risk compromising their competitive edge if they do not proactively implement generative AI (gen AI). However, businesses scaling AI face entry barriers. Organizations require reliable data for robust AI models and accurate insights, yet the current technology landscape presents unparalleled data quality challenges. According to International Data Corporation (IDC), stored data is set to increase by 250% by 2025 , with data rapidly propagating on-premises and across clouds, appl

Engineering 67

Engineering E-Commerce Flexibility Jobbing 67

Advertisement

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

Analytics

Aspirant

MAY 16, 2024

Are you considering integrating Generative AI (GenAI) into your organization's operations? Before diving in, it's crucial to weigh both the potential benefits and risks associated with this transformative technology. While GenAI promises increased productivity and efficiency, it also brings along concerns regarding data security and privacy.

Efficiency 59

Efficiency 59

Mercans

MAY 16, 2024

A Strategic Investment Into Innovation Introduction In July last year, Mercans introduced G2N Nova, its third-generation global payroll engine, representing a significant technology upgrade and introducing new capabilities that redefined how multinationals approached their global payroll strategy. The exemplary G2N Nova has since been creating waves in the realm of payroll tech due to its power-packed features.

Payroll 59

Payroll Robotics Process Automation Engineering Automation 59

Perficient Digital Transformation

MAY 14, 2024

The Summer ‘24 release preview is out and will be generally available by mid-June! The latest release from Salesforce brings critical feature improvements for our friends in the Healthcare & Life Sciences (HLS) industry. Of course, the hot topic in Tech over the last year has been Artificial Intelligence (AI). As Salesforce continues to beef up its AI offerings, the HLS industry using Health Cloud will reap the benefits of new and improved generative AI features that make a substantial diff

Healthcare 59

Healthcare Engineering Out-Tasking Collaborations 59

IBM Business Partners

MAY 17, 2024

Key takeaways By implementing effective solutions for AI in commerce, brands can create seamless, personalized buying experiences that increase customer loyalty, customer engagement, retention and share of wallet across B2B and B2C channels. Poorly run implementations of traditional or generative AI in commerce—such as models trained on inadequate or inappropriate data—lead to bad experiences that alienate consumers and businesses.

E-Commerce 64

E-Commerce Order Management Retail Automation 64

Advertiser: Paycor

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

Zinnov

MAY 17, 2024

Corporate giants in India, such as RPG Group, Deloitte, Tata Steel, Amazon, and Zinnov, are doubling down on diversity by ramping up efforts to recruit more women from the ground up. Strategies include targeted campus hiring, incentivizing recruitment agencies to bring in high-potential female candidates, and creating networking platforms to link women with leadership.

52

52

SPD Load

MAY 17, 2024

Outsourcing has become a vital strategy for businesses around the globe. This practice helps companies helping them reduce development costs, access specialized. The post Top 10 Countries for Outsourcing Software Development in 2024 first appeared on SpdLoad.

Software 52

Software Outsourcing 52

Perficient Digital Transformation

MAY 17, 2024

Autism Awareness Month at our office in downtown Lafayette, Louisiana started a new campaign to spread awareness and support of the cause. We aimed to send out newsletters twice a week with educational resources, encourage donations to a local fundraiser called “Bowling for Autism”, and host a guest speaker. Let’s dive in and explore how we managed our campaign.

Jobbing 52

Jobbing Healthcare Management Service 52

V-Soft Consulting

MAY 17, 2024

In the digital age, data is a driving force behind informed decision-making, strategic planning, and operational efficiency. As businesses continue to accumulate vast amounts of data from various sources, the ability to seamlessly integrate and analyze this information becomes paramount. Data integration is the solution that enables businesses to unify disparate data, creating a cohesive and consistent dataset for better analytics and operational efficiency.

Analytics 52

Analytics Efficiency Sourcing 52

Advertisement

Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.