Sat.Jan 01, 2022 - Fri.Jan 07, 2022

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Find Joy in 2022!

The Global Small Business Blog

©2022 Laurel J. Delaney. All rights reserved. "Find joy, remain grateful, stay humble, be brave and go global in 2022." – Laurel J. Delaney, creator of the The Global Small Business Blog.

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Déjà vu: Don’t let AIOps be CMDB All Over Again!

Forrester Digital Transformation

In February of 2009, Glenn O’Donnell (VP, Research Director) and I co-authored the CMDB Imperative when ITIL and ITSM were all the rage. Underpinning that rage was the Configuration Management DB (CMDB) which promised to deliver world peace like a pageant winner during the interview portion of the competition. Nearly thirteen years later, the CMDB […].

Research 246
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10 reasons to outsource your call center operations to Mexico

Redial

Mexico is quickly positioning itself as a powerhouse in BPO outsourcing, but what is the reason for this? Easily, we can say that it is mainly the operating costs, the U.S. is too expensive. Therefore, an increasing number of American businesses choose to outsource their telemarketing services and other BPO to nearshore call centers. All these factors can help companies consider outsourcing some or all their day-to-day operations. 1 Cost reduction: Salaries compared to the U.S. are much lower an

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Dedicated Development Team: Complete guide & Analyzed

Groove Technology

We live in unforgettable times as the world tries to adjust to a new normal. Numerous businesses have seen their expansion stagnate due to the Covid-19 epidemic, with some suffering severe financial losses and others ceasing operations. Companies are being compelled to operate remotely and outsource jobs to survive. Dedicated development team outsourcing is a dependable and cost-effective method of outsourcing all or a portion of product development.

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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Laurel Delaney's Global Trade Trends Report 2022 (wegginar® 1/5/22)

The Global Small Business Blog

©2022 Women Entrepreneurs Grow Global®. All rights reserved. Come one, come all to Laurel Delaney's annual Global Trade Trends Report 2022 hosted by Women Entrepreneurs Grow Global® on Wednesday, January 5, 2022 at 11AM Central Time. The event is free of charge thanks to the lead sponsors of wegg®: Associated Bank, FedEx, Union Pacific, Bluedog Design and GlobalCare Clinical Trials.

Banking 205
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Be A Great Storytelling Leader

Forrester Digital Transformation

Photo by Brett Jordan on Unsplash “The most powerful person in the world is the storyteller. The storyteller sets the vision, values, and agenda of an entire generation that is to come.” (Steve Jobs, when he was CEO of Pixar in 1994) The Communication And Engagement Challenge – Emotions Before Logic As business leaders, tech executives face many […].

Jobbing 246

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The role of ESG and purpose

McKinsey and Company

Answering three questions about purpose and environmental, social, and governance issues can help business leaders zero in on what matters most for their organizations.

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Take On a Global Market

The Global Small Business Blog

©iStock/metamorworks Fifteen members of Forbes Business Council shared the steps entrepreneurs must take before successfully taking on a global market. It should be noted that contributors pay a fee for membership. For more information on what you should or shouldn't be doing relative to taking a business global, please visit: Exporting Guide. Laurel J.

Marketing 200
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From Compliance To Privacy UX: Regulators Come For Dark Patterns

Forrester Digital Transformation

The French data protection authority hit Facebook and Google with multimillion-dollar fines yesterday for their use of deceptive design in their cookie consent banners. Commonly known as dark patterns, these design choices threaten or trick people into doing things that are in conflict with their own interests. We’ve all encountered these deceptive designs — where […].

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The Year of Living Intelligently in the Cloud

Automation Anywhere

In the past 12 months, artificial intelligence (AI) permeated virtually all aspects of our lives. And that continues. We chat with AI bots when seeking customer services from the biggest brands in every industry. AI is helping to diagnose illnesses, inform us how to stock inventory levels for the next quarter, and cull out the best job candidates from thousands of resumes.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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The road to affordable autonomous mobility

McKinsey and Company

Robo-taxis promise affordable mobility. But with widely varying service costs across use cases and geography, providers must address operational and service issues to realize that promise.

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A New Kind of Lolly: Funday

The Global Small Business Blog

©iStock/Infadel According to Funday Natural Sweets founder Daniel Kitty, Funday is on a mission to increase its presence from 1,000 outlets to 3,000 in 2022, in additional to unveiling plans to expand internationally. Funday markets its lollies as natural, and made with real ingredients without the sugar or sugar alcohols. Learn more about Funday Natural Sweets and its new subscription model for its e-commerce store in Australia.

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Four Steps Sales Leaders Should Take To Make The Right Sales Tech Investments In 2022

Forrester Digital Transformation

Sales leaders must make the right investments in sales technology if they want to help their sales teams win in 2022. The right sales tech stack can improve sales productivity and broaden rep participation by: Automating administrative tasks for sellers and managers. Collecting valuable customer and seller data. Providing real-time coaching and recommendations.

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Reader’s Choice: Top 5 Oracle Blog Posts in 2021

Perficient Digital Transformation

The Oracle team didn’t slow down in 2021. Our subject matter experts worked diligently to publish educational, engaging blog content throughout the year that collectively brought in over 27,000 page views. Below are the business unit’s top five blog posts of 2021. What is ADFdi and How do I Easily Download It? Financial Reporting in Oracle Cloud ERP.

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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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The unsolved opportunities for cybersecurity providers

McKinsey and Company

With sophisticated cyberthreats on the rise, organizations must continue evolving by using novel strategies and technology. For cybersecurity providers, the challenges and opportunities are numerous.

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Today in Global Small Business: Growth Strategies for 2022

The Global Small Business Blog

©iStock/tadamichi What's affecting me, my clients, my colleagues and other global small business owners: 10 global small business growth strategies for 2022. 4 trends that will reshape the global small business landscape in 2022 and beyond. Will 2022 be poised for slow, steady growth ? Quote of the week: "There is no way to turn off this global economy, nor should one try.

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Employer Branding: The New Marketing Frontier

Forrester Digital Transformation

“Over half of CMOs will make employee experience (EX) essential to brand planning” – Forrester’s Predictions 2022: B2C Marketing And Innovation A New Frontier Emerges I spent most of the winter months hounding a panel of brand experts for their insights as I wrote Forrester’s annual brand spotlight report (to be published later this month, so […].

Marketing 245
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Application Modernization Pillar #1: Application Transformation

Perficient Digital Transformation

Modernization isn’t a new term – enterprises like yours have been updating on-premises, legacy systems to the cloud for years. But legacy technology poses a number of challenges that application modernization can solve. The five pillars of application modernization enable you to optimize your business systems, transforming the way your business works and keeping it up-to-date.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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The Fourth Industrial Revolution will be people powered

McKinsey and Company

Companies at the forefront of the technology frontier are empowering their workers with digital technologies—and the skills they need to use them.

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Does It Make Sense to Go Global?

The Global Small Business Blog

©iStock/cybrain Does it make sense to go global? We certainly think so. And according to Wendy Pease at Entrepreneur Magazine, she thinks so, too. The answer is yes--expanding to international markets helps companies grow, increases buying power, and diversifies market opportunities. It better prepares the company to weather changes in the domestic economy.

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Three Reasons Why Your CEO Should Embrace An Audience-Focused Go-To-Market Strategy

Forrester Digital Transformation

It’s important for organizations to unite around an audience-focused go-to-market strategy. To do this effectively, it’s imperative to get executive buy-in. CEOs have enough on their plates, so how can portfolio marketers get their attention? First, make sure your CEO knows that organizations that put the customer at the center of strategy, leadership, and operations – which Forrester calls customer-obsessed – grow revenue and profitability more than twice as fast as companies that don’t.

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How to Manage Distributed Agile Teams

Globalization Partners

In recent years, remote work has become increasingly popular across a vast array of industries. In a global survey of 1,200 CIOs , 70 percent said their workplaces are currently remote. Out of those CIOs, 31 percent said they expect remote work to be the future of their company. One remote work concept that’s also gaining traction is that of the distributed agile team.

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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

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How medtech companies can create value with new-business building

McKinsey and Company

Medtech industry senior executives recently convened to discuss new-business building. Their experiences illuminate what it can do for companies, why it’s so difficult, and how to get it right.

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Is Digital Procurement Right For My Business?

Obobo

Is Digital Procurement Right For My Business? All companies procure goods and services, from start-ups to companies with billion-pound turnovers. No matter how large or small a company is, the basic procurement processes are similar. A sourcing process entails identifying suppliers, negotiating and managing contracts, and monitoring the savings produced.

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Google Acquisition Of Siemplify Is A Knockout Punch For Standalone SOAR

Forrester Digital Transformation

With this move, the SIEM has irrevocably been altered to s more holistic security analytics platform, incorporating SIEM, SOAR, and SUBA in a single offering.

Analytics 246
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22 Reasons to Work with Transparent BPO in 2022

Transparent BPO Outsourcing

Nearshore and Offshore options offer quality, cost-competitive alternative By Dean Birtwell, Vice President, Business Development, Transparent BPO The start of a new year traditionally gives us a sense of renewal. A fresh start. A chance to turn the page. A time for new resolutions and a new outlook. Professionally, the new fiscal year is an […].

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The HR Leader’s Survival Guide

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

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The state of burnout for women in the workplace

McKinsey and Company

Women are doing more to support employee well-being but face higher stress levels as a result. Here’s how leaders can help.

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The Importance of Customer Focus in Outsourced Customer Support

NoonDalton

Customer expectations are higher than ever, and your customers are analyzing your business more closely than ever before. They’re comparing their interactions with your brand to the simple, quick, and customized interactions they’ve had with the best of the best. Those companies who do prioritize their customers and create a culture of customer-focus enjoy a competitive advantage and renewed loyalty. .

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2022 — Mutations In The Sales Tech Industry

Forrester Digital Transformation

Mutants In Marvel And DC Marvel and DC comics and films of course are permeated with the notion of mutations (X-Men, Spider-Man, Venom, etc.). It’s the narrative hook that drives many of their stories, imbuing their characters with all sorts of weird and wonderful superpowers. My 15-year-old son Finn is a massive fan of the […].

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Unosquare Recognized by Clutch as a Leading 2021 Global Software Development Firm

Unosquare

In our mission to support our partners through highly effective development efforts , we’re proud to report that we’ve been recognized as a Clutch leader in 2021! According to their latest research, we’re among the top 1000 vendors that showcase the highest level of service quality.

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Foundations of Diversity: Building an Inclusive Company From the Ground Up

Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.