The Global Small Business Blog

APRIL 22, 2024

©iStock/Pakin Jarerndee What's affecting me, my clients, my colleagues and other global small business owners: Books, reports, and articles that discuss trends in globalization. The KOF Globalization Index measures the economic, social and political dimensions of globalization. Why our world needs biggest restraint in biggest-ever election year. Quote of the week: "Think about the race of artificial intelligence … think about the geopolitical tension and the threat of fragmentation we will have

Finance 169

Finance 169

IBM Services

APRIL 22, 2024

AI can be a force for good, but it might also lead to environmental and sustainability concerns. IBM is dedicated to the responsible development and deployment of this technology, which can enable our clients to meet their sustainability goals. “AI is an unbelievable opportunity to address some of the world’s most pressing challenges in health care, manufacturing, climate change and more,” said Christina Shim, IBM’s global head of Sustainability Software and an AI Ethics

Government 95

Government Design Engineering Manufacturing 95

Everest Group

APRIL 23, 2024

Live Webinar Navigating the CXM Outsourcing Landscape: A Comprehensive Guide for First-time Outsourcers April 23, 2024 | 9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST What are the key considerations when choosing a customer experience management (CXM) outsourcing partner for the first time? Join this insightful webinar on navigating the outsourcing landscape, led by our experts Divya Baweja, Practice Director, and David Rickard, Partner.

Outsourcing 52

Outsourcing Service Management 52

Paysquare

APRIL 22, 2024

INTRODUCTION OF PAYROLL DATA SECURITY Managing payroll services efficiently requires that all security measures are in place so that important data of the employees are safe. All businesses have important information about their employees, which they must protect. It is not just to preserve the integrity of the employees but also to maintain trust with the employees and comply with statutory compliance in HR.

Payroll 52

Payroll Cybersecurity Outsourcing Automation 52

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility

IBM Services

APRIL 22, 2024

This Earth Day, we are calling for action to conserve our scarcest resource: the planet. To drive real change, it’s crucial for individuals, industries, organizations and governments to work together, using data and technology to uncover new opportunities that will help advance sustainability initiatives across the globe. The world is behind on addressing climate change.

Sourcing 83

Sourcing Regulations Government Research 83

The Global Small Business Blog

APRIL 23, 2024

©iStock/NatanaelGinting Zimbabwe-based ZimTrade , a trade information portal, has developed an export program to empower female owned businesses with export knowledge and skills that will help at least 200 women entrepreneurs contribute to significant exports in the region. The program will help women business owners get export ready.

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31 West

APRIL 21, 2024

Picture this – you open your email, and it’s flooded with hundreds of customer queries. Each query seems urgent, and the customer wants either a quick reply or an immediate resolution. They also expect after-hours support from your agents. Some are tech-related, while others are general queries from your prospects that can eventually lead to a closed deal.

Analytics 130

Analytics Automation Customer Support Out-Tasking 130

Perficient Digital Transformation

APRIL 25, 2024

SUGCON (Sitecore User Group Conference) Europe 2024 was the second SUGCON I’ve attended, with the first just being six months ago in Minneapolis. There are few things that remind me how much I love my job more than being surrounded by the Sitecore Community. I’ve developed real friendships with folks from literally every corner of the world and it’s only once or twice a year we get the whole “Sitecore Family” together.

Engineering 109

Engineering Research Jobbing Efficiency 109

The Global Small Business Blog

APRIL 24, 2024

©iStock/Adrian Vidal This report, " Top Global Artificial Intelligence Markets ," presents a brief overview of top Al global hubs outside the United States. Each country includes an Al ecosystem overview, government incentives and policies, education and research institutions, leading events, and industry groups. The initial markets for this report were selected based on global rankings, the highest number of Al companies concentrated there, venture capital, and related research institutions.

Marketing 238

Marketing Research Government 238

Amzur

APRIL 23, 2024

Many businesses invest in enterprise resource planning (ERP) software hoping to streamline operations and gain better insight into their data. However, off-the-shelf ERP solutions often force businesses to adapt their processes, leading to inefficiencies, frustrations, and missed opportunities. NetSuite offers a compelling alternative: a highly customizable ERP platform that empowers businesses to tailor the system to their precise needs.

E-Commerce 92

E-Commerce Out-Tasking Inventory Management Sales 92

Advertiser: Paycor

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

Eclaro

APRIL 26, 2024

The 2024 NFL Draft is providing great theater, as it does every year, a mix of drama and dreams come true, franchise-quarterback picks and head-scratching selections, gigantic cheers and profane jeers we can’t repeat here fill every round from the first pick through Mr. Irrelevant. Amid the entertainment, the NFL Draft is, at its core, an exercise in finding the Right People.

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Perficient Digital Transformation

APRIL 24, 2024

Uncovering the Challenge: Relying on Spreadsheets for Portfolio Analysis A leading wealth and asset management firm recently sought our financial services expertise for a critical challenge. Relying on complex spreadsheets for portfolio analysis, the firm faced operational hurdles due to immense computing demands. The Perficient Approach: Transforming Operations through Strategic Consulting Our team embraced the challenge, conducting a meticulous two-week analysis to uncover the root issue: a cu

Collaborations 103

Collaborations Management Service 103

The Global Small Business Blog

APRIL 25, 2024

©iStock/SweetBunFactory Saudi Arabia's Vision 2030 transformation has already brought change and growth to the nation's economy and society, with technology, tourism, and sports gaining global attention. Now Saudi Arabia has set its intentions on advanced manufacturing, and one company, Alat (Arabic for "machine"), is taking the lead to make the country a new global center for advanced and sustainable industry.

Manufacturing 234

Manufacturing 234

IBM Services

APRIL 24, 2024

Large language models (LLMs) may be the biggest technological breakthrough of the decade. They are also vulnerable to prompt injections , a significant security flaw with no apparent fix. As generative AI applications become increasingly ingrained in enterprise IT environments, organizations must find ways to combat this pernicious cyberattack. While researchers have not yet found a way to completely prevent prompt injections, there are ways of mitigating the risk.

Cybersecurity 89

Cybersecurity Engineering Research Accounting 89

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Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

Resource Optimizing

The Scalers

APRIL 24, 2024

Employees today are looking for more than just a 9-to-5 job. They want to be motivated, appreciated, and enthusiastic about the organisation they work for. In other words, they want to be engaged. According to a 2023 report by communications firm Edelman, 80% of people desire personal empowerment at work , and 71% prioritise making a societal impact.

Jobbing 91

Jobbing Advisory Out-Tasking Engineering 91

Perficient Digital Transformation

APRIL 22, 2024

We’re excited to share some wonderful news with you all! Perficient achieved the Köerber 2023 Evolve Partner Award for New OMS Partner of the Year North America. We see this as a shared achievement, one that wouldn’t be possible without the support of our incredible team and partner Köerber. Recognizing Excellence in the Supply Chain The Evolve Partner Awards have been established to recognize the efforts of Köerber’s partners in key Sales and Customer Success categories, which are related

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Sales Collaborations Marketing Order Management 98

The Global Small Business Blog

APRIL 26, 2024

©iStock/Galeanu Mihai International tax laws on e-commerce may change the industry and global trade — perhaps not for the better, resulting in higher consumer prices. E-commerce has enjoyed such a meteoric rise over the past decade that ordering pretty much anything online and receiving it within a few days is now routine for consumers all over the world.

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E-Commerce Retail Sales 233

IBM Services

APRIL 25, 2024

In today’s dynamic and uncertain landscape, commerce strategy—what we might formerly have referred to as ecommerce strategy—is so much more than it once was. Commerce is a complex journey in which the moment of truth—conversion—takes place. This reality means that every brand in every industry with every business model needs to optimize the commerce experience, and thus the customer experience , to drive conversion rates and revenues.

Retail 88

Retail Sales Sourcing Engineering 88

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Reduced Overhead

Eclaro

APRIL 20, 2024

We are thrilled here in the halls of ECLARO that the full-on NBA playoffs are tipping off (and not just because there are more than a few long-suffering Knicks fans among our ranks). As the games play out, there will be plenty of talk about the secrets and success to building a winning team, how to get the most out of those team members, how to motivate and manage talent.

Management 81

Management 81

3Pillar Global

APRIL 26, 2024

Over the past 15 years I’ve led strategy and product work with leaders across health systems, payers, and pharmaceutical manufacturers. I’ve launched new pharmacy businesses, built patient check-in flows, and planned how to revamp payer ASO offerings. My big takeaway: healthcare leaders already know what needs to be built. They know what needs to change to make life better for patients and drive the business forward.

Healthcare 64

Healthcare Robotics Process Automation Pharmaceuticals Engineering 64

The Global Small Business Blog

APRIL 20, 2024

©2024 Laurel J. Delaney. All rights reserved. "You are like a rainbow of awesome!

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IBM Services

APRIL 26, 2024

As large language models (LLMs) have entered the common vernacular, people have discovered how to use apps that access them. Modern AI tools can generate, create, summarize, translate, classify and even converse. Tools in the generative AI domain allow us to generate responses to prompts after learning from existing artifacts. One area that has not seen much innovation is at the far edge and on constrained devices.

Manufacturing 89

Manufacturing Healthcare Out-Tasking Sourcing 89

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In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

Analytics

Everest Group

APRIL 26, 2024

Life sciences enterprises are undergoing a generational shift, transitioning from outdated legacy customer relationship management (CRM) systems to modern Customer Experience Platforms (CXP). Discover the three emerging customer engagement layers in these platforms, the readiness of enterprises to adopt the latest solutions, and the factors to consider when selecting customer engagement technology in this blog.

Pharmaceuticals 64

Pharmaceuticals Analytics Sourcing Healthcare 64

Amzur

APRIL 25, 2024

Introduction As intruders and attackers become more intelligent by embracing AI technologies, CIOs are under immense pressure to confront AI-powered cyberattacks to protect their infrastructure and assets. If you’re one among them, it’s time to reassess and strengthen your cybersecurity strategies to ensure the organization’s security and trust. But why?

Cybersecurity 59

Cybersecurity Healthcare Automation Analytics 59

Perficient Digital Transformation

APRIL 24, 2024

From patient records to medical device telemetry, the volume and diversity of data generated for medical device companies can be staggering. However, harnessing this data to its full potential remains a significant challenge for many. Healthcare organizations, including medical device companies, grapple with dispersed data across various departments and technologies.

Healthcare 59

Healthcare Manufacturing Sourcing Marketing 59

IBM Services

APRIL 25, 2024

We know that understanding clients’ technical issues is paramount for delivering effective support service. Enterprises demand prompt and accurate solutions to their technical issues, requiring support teams to possess deep technical knowledge and communicate action plans clearly. Product-embedded or online support tools, such as virtual assistants, can drive more informed and efficient support interactions with client self-service.

Inventory Management 72

Inventory Management Automation Engineering Efficiency 72

Advertiser: Paycor

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

Everest Group

APRIL 26, 2024

To combat the technology talent shortage and improve project readiness, technology firms are investing in comprehensive initiatives across the talent management value chain, including learning and development platforms, niche partnerships, and other strategies. Explore how Everest Group’s 3A framework can help firms assess, acquire, and activate project-ready talent at scale.

Jobbing 64

Jobbing Sourcing Design Service 64

Blue Ocean

APRIL 24, 2024

The concept of ESG has had its place in the business world for a couple of decades, but it is only recently that it has become mainstream. One of the more complex aspects of upholding the standards a company values is ensuring its vendors are similarly committed. This holds especially true in the world of outsourced customer service, where your vendor is literally representing your brand and your values.

Outsourcing 59

Outsourcing Right-Sizing Government Nearshoring 59

Magellan Solutions

APRIL 26, 2024

Are you tired of the constant hassle and headaches of managing your in-house accounts payable team? Look no further and outsource accounts payable. It could be your business’s game-changing solution. The accounts payable outsourcing services market is projected to reach a staggering multimillion-dollar valuation by 2029. This impressive growth shows that businesses increasingly need efficient and cost-effective accounts payable management solutions.

Reduced Costs 52

Reduced Costs Accounting Outsourcing Analytics 52

IBM Services

APRIL 22, 2024

Deployable architecture (DA) refers to a specific design pattern or approach that allows an application or system to be easily deployed and managed across various environments. A deployable architecture involves components, modules and dependencies in a way that allows for seamless deployment and makes it easy for developers and operations teams to quickly deploy new features and updates to the system, without requiring extensive manual intervention.

Regulations 66

Regulations Automation Design Retail 66

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Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.