Sat.Jun 17, 2023 - Fri.Jun 23, 2023

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How AI is Revolutionizing Outsourcing

Magellan Solutions

AI is upon us and is now disrupting many industries, including outsourcing. Education , healthcare , human resources , and even the legal industry are being disrupted by AI. It is transforming traditional approaches and offering new opportunities. AI is transforming education through personalized learning, task automation, and increased convenience.

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Reshoring: The risks of swinging the pendulum too far

IBM Business Partners

From the decades before the turn of the century until the global pandemic, great economic growth spread across the world, driving historic demand in commodities and consumer goods. But this economic growth, coupled with stringent labor laws, drove up labor costs. By sourcing materials and labor from countries with lower labor and manufacturing costs, businesses were able to capitalize on the economic boom, produce more goods and services, and minimize their costs.

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4 Preparation Activities Companies Taking Now For Looming Recession | Blog

Everest Group

The first quarter of this year was a story of an economy that was slowing but still progressing. The story suddenly turned negative in mid-April. At that time, we at Everest Group detected a significant step back in customer sentiment with regard to third-party services and business technology services spend. A broad number of industries collectively seem to have come to the conclusion that we are, in fact, heading into recession and that it’s time to start changing plans and budgets to re

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How Can Global Businesses Best Account for Local Conditions As They Grow?

The Global Small Business Blog

©iStock/MOZCO Mateusz Szymanski Harvard Business School assistant professor Alexander MacKay studied Uber’s strategies as it entered new markets around the world. He wanted to understand how global businesses can scale fast and survive for the long run. Tune in here for a conversation he had on Cold Call with Brian Kenny. Or read the transcript here.

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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Your Business Needs Outsourced Customer Support Services. Here’s Why:

NoonDalton

In today’s competitive markets, it’s not enough to simply attract new customers. Businesses also have a responsibility to keep their existing customers happy and loyal. Loyal customers are a company’s most valuable asset. Not only will they continue to support your business, but they will also bring in new customers through positive word-of-mouth.

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The Benefits of IT Outstaffing Services: Empowering Your Business with Expertise

Groove Technology

Are you searching for a way to enhance your business's capabilities without the hassle of recruiting and managing a full in-house team? Look no further than IT outstaffing services. With the rapid advancement of technology, having a proficient IT department has become essential for businesses of all sizes. However, maintaining an in-house IT team can be costly and time-consuming.

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Free Access to Global Trade Data

The Global Small Business Blog

©iStock/SHansche The United Nations Comtrade database aggregates detailed global annual and monthly trade statistics by product and trading partner for use by governments, academia, research institutes, and enterprises. Data compiled by the United Nations Statistics Division covers approximately 200 countries and represents more than 99% of the world's merchandise trade.

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What is Employee Experience (EX)?

Redial

We all know about customer experience, and we might also know what to consider for an employee journey or life cycle. But what if we mix these two concepts and reflect on the experience our employees go through. As a company, we take into consideration the basics: our recruitment process and a good onboarding process. But when we design an experience, it demands to think in the needs and satisfaction of the person living it.

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React App Development: Crafting Dynamic Digital Experiences

Groove Technology

React has revolutionized the world of web development with its efficient and flexible framework. With its popularity soaring, more and more developers are turning to React for building modern, interactive, and high-performance web applications. In this article, we will delve into the realm of React app development, exploring its benefits, best practices, and how it empowers developers to create stunning web experiences.

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How To Use Google Workspace For Project Management?

31 West

Google Workspace is an easy and suitable way to manage your projects. The best part is you can use other third-party tools within the workspace platform and organize the tasks efficiently. Several tools are available in Google Workspace that you can use to organize tasks from the beginning to the end of a project. Moreover, the AI-enabled features of Google Workspace can make your IT help desk support services more organized.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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National Trade Estimate (NTE) Report 2023 on Foreign Trade Barriers

The Global Small Business Blog

©iStock/takenobu The National Trade Estimate (NTE) Report 2023 on Foreign Trade Barriers covers significant barriers, whether they are consistent or inconsistent with international trading rules. The NTE Report also discusses key export markets for the United States, covering 60 countries; the European Union; Taiwan; Hong Kong, China; and, the Arab League.

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Outsourcing in the Age of Artificial Intelligence: Opportunities and Challenges

Magellan Solutions

Outsourcing artificial intelligence is essential for ongoing success. Innovation continues to be a critical factor in the evolving business landscape. It helps companies improve their operations. You entrust specific tasks to outsourcing vendors. Small and medium enterprises aiming to stay competitive face opportunities and problems from the fast-paced implementation of artificial intelligence across the workplace.

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How to Develop ASP.NET Web Applications?

Groove Technology

ASP.NET is a widely used framework for building robust and scalable web applications. Whether you're a seasoned developer or just starting your journey in web development, this article will guide you through the process of developing ASP.NET web applications from start to finish. In this comprehensive guide, we'll cover everything you need to know about creating successful web applications using ASP.NET.

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How To Set Up Automatic Replies On The Microsoft Outlook App?

31 West

Do you send emails to your clients manually? If you have still not embraced Outlook’s Out of Office Automatic reply, now is the best time to implement this change. IT help desk providers that single-handedly email their clients or send bulk messages in personalized formats to individuals need an automatic reply option. Let’s see how automatic replies can help and how you can activate them.

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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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Today in Global Small Business: Have a Proud Juneteenth

The Global Small Business Blog

©iStock/Vector/Archive What's affecting me, my clients, my colleagues and other global small business owners: Juneteenth commemorates African American freedom and emphasizes education and achievement. Have a happy and proud one. As the nation celebrates Juneteenth, it’s time to get rid of these t hree myths about slavery. The complicated history of Juneteenth.

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Revolutionize Your Business in 5 Easy Steps with AI-Driven Outsourcing

Magellan Solutions

Advanced modern technology has paved the way to harness the maximum power of artificial intelligence (AI). Don’t underrate the Importance of AI-driven outsourcing because this technology is now useful in driving business success. This article will give valuable insights into AI-driven outsourcing and how this service can revolutionize your business processes. 5 Easy Steps To Transform Your Business with AI-driven Outsourcing Below are the steps to transform your business with AI-driven outsourc

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Offshore Software Development Rates by Country: Finding the Best Countries for Your Project

Groove Technology

Offshore software development has become increasingly popular in the digital era, offering businesses the opportunity to access a global talent pool while reducing costs. However, one crucial aspect that needs careful consideration is the selection of the right country for your offshore software development project. In this article, we will explore offshore software development rates by country and identify the best countries for offshore software development.

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Optimizely CMS – Getting all content of a specific property with a simple SQL script

Perficient Digital Transformation

When you need to retrieve all content of a specific property from a Page/Block type, normally you will use the IContentLoader or IContentRepository, or even IContentModelUsage to get all instances of a content type then select them by property. This is the correct implementation by code. But what if you only need to check the property’s value for debugging/development purpose?

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Product Engineering: The Future of Innovation

comeMakeit

Continuous Innovation is key to staying ahead of the competition. But doesn’t innovation differ with domains? True. It differs. However, digitalization brought several similarities to every domain. Now, software product engineering is at the heart of innovation in any industry. Businesses across industries are seeking new ways to develop cutting-edge software products that help them meet evolving customer demands.

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Advantages of an Answering Service

Magellan Solutions

You’re a businessman who owns and operates a dynamic enterprise. Sure, it isn’t exactly part of the Fortune 500—yet. But it could be if only you’d utilize a few tools to boost business—just like a telephone answering service , perhaps? That’s right. A dedicated contact center answering service might just be the ticket to the big time. As the name suggests, this type of service involves a real live agent acting as an answering service for all your client calls.

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Why Native Mobile Apps Are Better? Unlocking the Power of Seamless User Experience

Groove Technology

Introduction In a world driven by technology, mobile applications have become an integral part of our daily lives. With the growing demand for mobile user experiences, the choice between native and hybrid apps has been a subject of discussion. However, when it comes to providing unparalleled user experience, native mobile apps emerge as the clear winner.

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The Hybrid Cloud Forecast: A podcast with IBM Fellows

IBM Business Partners

In the Spring of 2021, my manager at the time, Jerry Cuomo, suggested that I start my own podcast. He had—and still has—a podcast called “ The Art of Automation ,” and he suggested that it was a great experience I should have, too. The topic? “How about hybrid cloud?” he suggested. And that is how the idea and the name were born.

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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

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Go4Customer, a Cyfuture entity, Introduces Conversation AI to Optimize its BPO Service Offerings.

Go4Customer

India, xxth June, 2023: Go4Customer, a renowned BPO service provider and a Cyfuture entity, has recently launched Conversational AI to enhance its BPO services.

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How to Enhance Your Customer Experience Using ServiceNow and AI

V-Soft Consulting

In today's fast-paced business world, providing a positive customer service experience is crucial for any organization. With advancements in technology, companies are increasingly turning to platforms like ServiceNow and artificial intelligence (AI) to enhance their customer service capabilities. So, how does using ServiceNow’s Customer Service Management help improve your customer service experience?

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How to Make a Web Crawler in JavaScript?

Groove Technology

Are you eager to explore the vast expanse of information available on the World Wide Web? Do you wish to harness the power of automation to gather data from websites effortlessly? If so, you've come to the right place. In this guide, we will delve into the intricacies of creating a web crawler using JavaScript, enabling you to navigate through websites and extract valuable data effectively.

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How data, automation and AI are transforming Business Process Outsourcing into a competitive advantage

IBM Business Partners

When IBM Consulting’s Neeraj Manik spoke recently with a large pharmaceutical client about how to streamline and improve its front-office and back-office financial processes, he pointed to a web of interconnected business challenges the organization was facing: “too many invoices, too many suppliers, too much money being paid to suppliers,” as Manik put it.

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The HR Leader’s Survival Guide

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

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Scaling Your Business: Order Taking Call Center with Multilingual Support.

Go4Customer

In today's globalized marketplace, businesses face the challenge of catering to a diverse customer base that speaks different languages. When it comes to order taking, effective communication is essential for providing exceptional customer service and driving sales. This is where an order-taking call center with multilingual call center support can make a significant impact. ?

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WEEKEND LINK ROUNDUP | How Call Centers Hire for CX Excellence

OpenAccess BPO

Recruitment 101: Attracting High-Performing Call Center Agents Call center leaders want only the best talents for their team, but the best talents are also looking for the best experiences from their prospective workplace. But who are these high-performing call center agents? And what can you do to ensure your call center partner can attract them […] The post WEEKEND LINK ROUNDUP | How Call Centers Hire for CX Excellence appeared first on Open Access BPO.

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How Do I Enable JavaScript in My Web Browser?

Groove Technology

JavaScript is a powerful programming language that enhances the functionality and interactivity of websites. Enabling JavaScript in your web browser is essential to ensure you can fully experience the dynamic features and interactive elements on modern websites. In this article, we will walk you through the process of enabling JavaScript in various popular web browsers.

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Building a unified developer experience for z/OS and cloud applications with the IBM Z and Cloud Modernization Stack

IBM Business Partners

Emerging cloud-based technology trends like artificial intelligence (AI) , the Metaverse, the Internet of Things (IoT) and edge computing are evolving at a rapid pace, seemingly adding new capabilities every few months to fundamentally transform how people and organizations interact with them. For enterprises to match scale and speed, it is critical to modernize their core business applications to accelerate innovation.

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Foundations of Diversity: Building an Inclusive Company From the Ground Up

Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.