https://www.hcmworks.com/blog

AUGUST 13, 2020

The transition to remote work was considered the future last year, but it’s now the present. Companies across North America have embraced work-from-home strategies, while at the same time continued to allow some employees to work from the office.

Management 59

Management 59

Magellan Solutions

AUGUST 14, 2020

Online shopping has become a huge part of the new normal. Consumers purchase through e-commerce sites while more and more entrepreneurs start offering their products online. Amid all these, the need for efficient and effective customer support remains constant. While customer support is essential in the traditional setting, its role becomes more crucial in e-commerce.

E-Commerce 52

E-Commerce Call Center Customer Support Customer Service 52

SEBPO

AUGUST 12, 2020

Kevin Kochan | CEO, SEBPO PRESS RELEASE. FOR IMMEDIATE RELEASE. SEBPO Earns Spot on Inc. 5000 on Nation’s Fastest Growing Private Companies List for Sixth Time. Marlton, NJ – SEBPO is pleased to announce that it was recognized on the Inc. 5000 List of the Nation’s Fastest Growing Private Companies for 2020. This is the sixth time that the Company has been honored with this distinction.

Global Outsourcing 52

Global Outsourcing Outsourcing Professionals Outsourcing Government 52

Velocity Global

AUGUST 10, 2020

This article was originally published on Recruiter.com. Businesses, communities, and even entire regions of the world are cautiously peeking out from pandemic-imposed isolation, looking for any and all signs of normalcy. Indicators are visible and businesses are beginning to open up, intent on reaching goals and moving forward — albeit in a brand new economic and social environment.

Flexibility 52

Flexibility Global Hiring Administrative Payroll 52

Advertiser: Paycor

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

Labor Costs

Sourcing Advisors Group

AUGUST 10, 2020

Not only is Price important, but it is THE most important factor. It is the ONLY way we quantify and dispassionately measure results – particularly so for Procurement and Strategic Sourcing results. Price is King is as true for corporate Procurement, as it is in our personal lives. Price is king in our personal lives. From our own personal perspective, the truism that ‘Price is King’ is as obvious as the nose on your face.

Strategic Sourcing 52

Strategic Sourcing Retail Sourcing Sales 52

Magellan Solutions

AUGUST 13, 2020

Phone answering is one of the main channels that businesses use to provide customer service. Here, customer service representatives are put in charge of incoming calls, and resolve any concern or queries from the callers in real time. While some business owners choose to set up their own in-house call center, a lot of other businesses choose to outsource call answering to a third-party service provider.

E-Commerce 52

E-Commerce Outsourcing Call Center Customer Service 52