Sat.Dec 11, 2021 - Fri.Dec 17, 2021

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Presenting The Forrester Wave™: Enterprise Service Management, Q4 2021

Forrester Digital Transformation

In 2017, Forrester expanded upon the IT service management market (ITSM) to establish enterprise service management (ESM) as a chosen area of coverage, continuing this research with a 2019 Forrester Wave™ evaluation. Now, we are pleased to announce The Forrester Wave™: Enterprise Service Management, Q4 2021. In 2018, ITSM vendors were still completing the transition […].

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Real Spirit of Christmas

The Global Small Business Blog

©2021 Laurel J. Delaney. All rights reserved. "Christmas is not a time nor a season, but a state of mind. To cherish peace and goodwill, to be plenteous in mercy, is to have the real spirit of Christmas." – Calvin Coolidge.

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6 Top Signs Your Business Needs a New Software Development Partner

Groove Technology

Outsourcing can offer significant benefits over in-house development. This approach reduces costs and shortens project design and development time. Unfortunately, some companies may find that the results of such a partnership are lower than expected. It can be challenging to find any business partners, as you need someone with the right expertise you need and someone you can trust.

Software 130
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Why Doesn’t Every Company Use the Theory of Constraints to Succeed?

Intelligent Management Inc.

While visiting a plant last month, our Founder, Dr. Domenico Lepore , told the dramatic story of his experience at a German aluminium plant, part of a multi-billion, multi-national business. The General Manager had invited Domenico to give a presentation after hearing him speak at a Theory of Constraints (TOC) conference. In that plant, the hot mill alone was a billion dollar asset operation with 127 people working three shifts.

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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Log4j, Open Source Maintenance, And Why SBOMs Are Critical Now

Forrester Digital Transformation

Over the weekend, security pros took to social media to understand and dissect the Log4j vulnerability. Forrester already released a blog on responding to Log4j, but beyond the immediate (and mid-term) response issues, there are some longer term risk management and community considerations – specifically open source support, maintenance, and risk. The fact of the […].

Sourcing 246
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Creative Ways to Stay Afloat As a Global Small Business

The Global Small Business Blog

©iStock/alphaspirit A recent survey from Adobe of 3,500 small business owners in five global markets found that an overwhelming 87% had to get creative with their business to survive the pandemic, and 63% plan to keep the changes they made moving forward. Here are five ways global small business owners can reignite their creative spark to boost their business in 2022.

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Maintain your Azure Infrastructure with Terraform

Perficient Digital Transformation

Terraform is an Infrastructure as Code (IaC) tool owned by HashiCorp, which allows you to build, deploy, change, and manage infrastructure using code. It helps you define resources and infrastructure in human-readable, declarative configuration files and manages your infrastructure’s lifecycle. Code is the instruction written in a human-readable format with extension (.tf) or in (.tf.JSON), which is written in Hashicorp Configuration Language (HCL).

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Divide And Conquer: Rapid Response To The Apache Log4j Vulnerability

Forrester Digital Transformation

It’s been … a weekend for security pros. The Apache Log4j vulnerability (CVE-2021-44228) affects somewhere between 0 and 3 billion-plus of the devices currently running Java. Luckily, a metric ton of amazing advice exists on #InfoSecTwitter right now. It’s a lot to consume at once, which is why we‘ve put together three parallel workstreams you […].

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Global Small Business Owners Wear Many Hats

The Global Small Business Blog

©iStock/marilyna Patsy Ramirez-Arroyo, owner and founder of Homera , located in Guaynabo, Puerto Rico says: A business owner of a small company has to wear many hats and needs to be able to adjust on the fly. Many do not have an HR, IT, or accounting department, so our time focusing on the core aspects of the business can be limited compared to a large corporation.

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Banking And Personal Finance Management App Development

Groove Technology

Customer. Our customer is an international bank with the headquarters in Australia. They have their branch offices in over 50 countries in the world. Challenge. The bank already had their app for online banking services. However, the app design was not responsive enough to offer the best user experience. The bank asked Groove Technology to redesign and optimize it.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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Author Talks: How to interrupt bias in the workplace

McKinsey and Company

Companies spend billions of dollars annually on diversity, equity, and inclusion efforts, but the results are few. Using basic tools to interrupt bias can help.

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Three Leadership Stories You Should Tell

Forrester Digital Transformation

Photo by Tobias Mockenhaupt on Unsplash The Fundamentals of Visionary Leadership – Continuity, Novelty And Transition Successful leaders inspire, motivate, and encourage their employees. They recognize the importance of communication and connection when it comes to gaining consensus and mobilizing change around their vision and strategies. The leader points the way to the future and […].

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Today in Global Small Business: A Learning Ecosystem For Global Citizens

The Global Small Business Blog

©iStock/metomorworks What's affecting me, my clients, my colleagues and other global small business owners: The NEOM culture is about learning by doing, combining knowledge, creativity, and critical thinking with the latest technology and a digital mindset; to solve the problems of tomorrow. At NEOM , we live and breath this culture by developing a bespoke learning ecosystem for all of its citizens.

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5 Key Factors to Consider During eLearning Development Process

Groove Technology

Globalization is one of the essential factors in creating online training solutions. Employees are located in different geographical locations, and traditionally training them is time-consuming and costly. In addition, business needs are constantly changing. The market is expanding, and there is an increase in products. For these reasons, workers are required to update their knowledge and skills regularly.

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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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Author Talks: Beyond collaboration overload

McKinsey and Company

“Collaboration overload” is a major source of stress, burnout, and exhaustion at work. A new book describes how to collaborate better, thus improving work performance and even well-being.

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Find The Right Payment Ally To Drive Your Digital Business With Security In APAC

Forrester Digital Transformation

I’m excited to announce that Forrester’s Now Tech: Merchant Payment Providers In Asia Pacific, Q4 2021 is now live. This is the first time that Forrester has analyzed the merchant payment providers landscape in Asia Pacific. Forrester defines merchant payment providers as “Technology enablers that provide merchants with access to the payment network to process […].

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Support Black-Owned Businesses and Black Entrepreneurs

The Global Small Business Blog

©iStock/shironosov COVID-19 cases are on the rise again — with new concerns surrounding the Omicron variant as well as the Delta variant, which remains the dominant strain — and continued use of PPE is more important than ever. Here are 9 Black-owned businesses and Black entrepreneurs that you can support to keep yourself safe — and fashionable.

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8 Ways to Revamp Your Mobile-Friendly eLearning Course for Modern Learners

Groove Technology

Today, online learners instantly get all the information they require, thanks to their mobile conveniences. Mobile learning happens anytime, anywhere. There are no geographical, cultural or social limitations to acquiring training and information. Mobile learning is effective – it involves achieving something with as few resources as possible, in the least possible time.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Perficient Named HCL Commerce’s 2021 Partner of the Year!

Perficient Digital Transformation

We are proud to announce Perficient has been awarded HCL Commerce’s 2021 Partner of the Year award! This is the first time HCL has awarded this designation following their acquisition of IBM Websphere Commerce three years ago. The HCL Commerce 2021 Partner of the Year Award represents our unique collaboration with HCL Commerce from sales, delivery, and marketing.

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Meet Your New Operations Analyst: Julie Mohr

Forrester Digital Transformation

When did you join Forrester? In November, I started as the newest member of Forrester’s infrastructure and operations (I&O) research team. As a senior analyst at Forrester, I aspire to live by our company values of being bold at work. Throughout my career, I have focused on IT service management (ITSM), research, consulting, and speaking […].

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Going Global Is Worth It

The Global Small Business Blog

©iStock/golaizola Dialpad Founder and CEO Craig Walker talks about his first step toward going global. "Back in February 2016, I flew across the Pacific Ocean to open my company's first international office. It was in the heart of Tokyo. At the end of our street was the Imperial Palace, home to the emperor of Japan. A couple of blocks to the south, high-speed bullet trains blasted out of Tokyo Station, headed for Kyoto.

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COVID-19 and education: An emerging K-shaped recovery

McKinsey and Company

As US students return to classrooms, some are catching up on unfinished learning, but others are falling further behind, widening prepandemic gaps.

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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

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5 Technologies That Can Help Mortgage Default Servicing Players Thrive in 2022

Provana

Amid rising compliance costs, dropping profit margins, inconsistent volume, and the current talent crisis, it has become harder for mortgage default servicing firms to sustain profitability and deal with an ever-mounting backlog of cases. However, the right combination of technologies can help firms overcome process-intensive challenges to achieve higher productivity and profit, despite current market and economic roadblocks.

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The Green Consumer Paradox

Forrester Digital Transformation

With: Melissa Chaudet As consumers, we don’t always act according to our values. This is especially true when it comes to protecting the planet. Organizations should not try to make us feel guilty for that: on the contrary, they should help us overcome our contradictions and empower us to consume more responsibly. My colleague Melissa […].

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KT on KT: An Expert’s Guide to Knowledge Transfer

Perficient Digital Transformation

Back in my teeth-cutting days as a journalist, we were always told a good headline/title will hook the readers. Today, we call that click bait, did it work? So, what’s this missive about? Well, my initials are KT and I’m going to espouse the importance of and some best practices of good Knowledge Transfers (KTs). The beginning of any good KT is the KD, Knowledge Discovery.

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Velocity Global hires Colin McDonagh from Facebook to expand contractor management expertise

Velocity Global

DENVER, December 13, 2021 —. McDonagh built Facebook’s Direct Source global contractor program. Velocity Global, the leading provider of global talent solutions, today announced it welcomed Colin McDonagh as its vice president of Emerging Business. McDonagh applies more than a decade of experience innovating programs to source top contractor talent for global companies.

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The HR Leader’s Survival Guide

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

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The Hackett Group and Anaplan to Provide Integrated Planning and Analysis for Dynamic Businesses

The Hackett Group

Alliance will Help Customers Transcend Siloes and Achieve Alignment In their Financial, Sales and Operational business planning processes. MIAMI & LONDON, December 14, 2021 – The Hackett Group, Inc. (NASDAQ: HCKT) and Anaplan (NYSE: PLAN) today jointly announced a strategic alliance that will allow The Hackett Group to deliver finance and supply chain solutions that empower organizations to deliver real-time intelligence to executives, add strategic value to the enterprise, and accele

Finance 111
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Ransomware Affects The Entire Retail Supply Chain This Holiday Season

Forrester Digital Transformation

US online holiday sales grew by 30% in 2020, and Forrester forecasts it will grow another 10% YoY in 2021. This growth raises the stakes for retail professionals to support the increased demand, which ultimately makes them a prime target for ransomware attackers. Why should retailers particularly pay attention to ransomware preparedness? Ransomware attackers target […].

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4IR capability building: Opportunities and solutions for lasting impact

McKinsey and Company

Amid digital transformation, workforce capability building is vital at every level of the organization. A smart, four-tiered approach can help leaders develop tailored learning journeys.

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Netsuite vs. Quickbooks: Accounting Software Comparison

inDinero

Credit: Lukas Blazek. Running your own business can be rewarding, but it also requires a wide range of skills. One of the most critical aspects of running your own business is accounting. Unfortunately, not every business owner has the energy or knowledge to decide between cash vs. accrual or Netsuite vs. Quickbooks. That’s why 71% of businesses rely on outsourced accounting to help them track their financial data.

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Foundations of Diversity: Building an Inclusive Company From the Ground Up

Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.