Redial

NOVEMBER 8, 2023

You are about to outsource, and choosing the right location for your contact center operations can make all the difference. At Redial, we’ve always recognized the importance of selecting the perfect site for our offices. In this blog, we’ll share our experience as a contact center company and shed light on the crucial elements we evaluate to determine new site locations, all while highlighting our commitment to positively impacting communities and job generation.

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Outsourcing Labor Costs Jobbing Outsourcing Operations 130

Everest Group

NOVEMBER 8, 2023

The talent market has witnessed significant turbulence over the past few years, starting with the pandemic and hiring freeze to the great resignation and ongoing economic uncertainty. It is becoming increasingly difficult for enterprises to secure a skilled workforce, making the talent and skills shortage one of the top three business concerns in 2023.

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Impact Sourcing Sourcing Marketing 52

Magellan Solutions

NOVEMBER 10, 2023

When one searches for “outsourcing countries” on the internet, Outsourcing Philippines vs India stands out. Intrigued why? Because these two countries offer outsourced services that can cater to businesses of all kinds. No wonder they are ranked within the top ten according to Tholon’s Top 50 Digital Nations list. To answer the question of which is better, India vs.

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Outsourcing BPO Customer Support Customer Service 52

Zinnov

NOVEMBER 8, 2023

In the 1950s, William Shockley, a renowned scientist and co-inventor of the silicon transistor, founded the Shockley Semiconductor Laboratory in Santa Clara Valley, California, marking the entry of ‘silicon’ into Silicon Valley. In 1957, eight of Shockley’s researchers left to establish Fairchild Semiconductor, and what happened next is history.

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Offshoring Government Engineering Manufacturing 64

Advertiser: Paycor

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

Labor Costs

IBM Services

NOVEMBER 6, 2023

Over the past decade, we’ve seen serverless computing take the cloud computing world by storm. Serverless is a cloud computing application development and execution model that enables developers to build and run application code without provisioning or managing servers or backend infrastructure. When developers first started using serverless technology, they were mostly only using it for Function-as-a-Service, or FaaS.

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Engineering Sourcing Flexibility Research 119

The Global Small Business Blog

NOVEMBER 8, 2023

©iStock/Chinnapong Gain the tools to set your global virtual teams up for success as you work through the weekly modules of this free online program offered by Yale School of Management (SOM) Executive Education. Guided by Program Convener Amy Wrzesniewski, an expert in how people experience work and make meaning of their work in challenging contexts, you’ll focus on the opportunities and challenges that global, virtual teams present.

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Collaborations Design Management 261

Everest Group

NOVEMBER 10, 2023

Low-code Application Development Platforms As 2024 approaches, the low-code application development platforms market experiences robust growth and significant innovation. Organizations across various industries are increasingly embracing low-code solutions to streamline their application development processes and enhance operational agility. This surge in demand has fueled intense competition among platform providers, resulting in a wide range of specialized low-code tools to meet diverse requir

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Insurance Finance Healthcare Information Technology 105

IBM Services

NOVEMBER 10, 2023

Once your business has decided to switch to an enterprise resource planning (ERP) software system, the next step is to implement ERP. For a business to see the benefits of an ERP adoption it must first be deployed properly and efficiently by a team that typically includes a project manager and department managers as well. This process can be complicated and feel overwhelming, depending on the needs of your organization.

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E-Commerce Supply Chain Management Software Inventory Management 118

The Global Small Business Blog

NOVEMBER 7, 2023

©iStock/frikota Economic impacts on global trade date back a few years, suggests Anthony Landry, a Wharton adjunct full professor of finance and deputy vice dean of the Wharton MBA program. “Until COVID, I would say that global trade was an efficient way in which companies, especially multinationals, were expanding,” says Landry, who specializes in macroeconomics and has worked as a senior economist and economic policy advisor.

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Finance Efficiency 242

Perficient Digital Transformation

NOVEMBER 6, 2023

It’s no secret: the digital world is moving to composable. Moving from the traditional monolithic CMS model to composable does allow you to pick and choose “best in breed” products, but it can lead to confusion and uncertainty. How do you determine what the ideal mix is? When do you start to migrate to these tools? Here are three steps to establish a composable roadmap in your organization.

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Healthcare Sourcing Marketing Software 116

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility

The Hackett Group

NOVEMBER 7, 2023

MIAMI, FL (November 7, 2023) – The Hackett Group , Inc. (NASDAQ: HCKT), a leading benchmarking, executive advisory and strategic consultancy firm that enables organizations to achieve Digital World Class ® performance, today announced its financial results for the third quarter, which ended on September 29, 2023. Financial Highlights Total revenue in the third quarter of 2023 was $75.9 million and revenue before reimbursements was $74.6 million, which was above the high end of our guidance.

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IBM Services

NOVEMBER 6, 2023

Enterprise businesses are continuing to move toward digitalized and cloud-based IT infrastructures. Digital systems enable unprecedented flexibility, scalability and speed when compared to their more traditional, on-premises counterparts. However, digital infrastructures are highly dependent on application programming interfaces — or APIs — to facilitate data transfers between software applications and between applications and end users.

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Automation Software Flexibility Service 118

inDinero

NOVEMBER 7, 2023

If you know how to use net operating losses to your advantage, you can strategically time investments to save money on your taxes. You do this by using an unprofitable year to offset future profits, which may sound a bit complicated. Not to worry. In this guide, we’ll present the rules and limitations of net operating losses and demonstrate how to use them to save money and grow your business.

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Finance Insurance Accounting Sales 105

Perficient Digital Transformation

NOVEMBER 10, 2023

There’s a new type of environment known as a Rapid Development Environment (RDE) with Adobe’s Cloud Service. This environment was specifically made with developers in mind to accelerate code deployments and other development activities in Cloud Service. We’ve had a chance to use the RDE to better understand its capabilities, strengths, and gaps. Pipelines in an AEMaaCS program are often executing and busy during high development activity, which is one of the main reasons for using an RDE.

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Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

Resource Optimizing

Airswift

NOVEMBER 9, 2023

Video calls are here to stay whether we like them or not. The technology is getting better, it connects remote workers, and it makes for better business relationships when we see each other’s face.

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IBM Services

NOVEMBER 8, 2023

The supply chain plays a pivotal role in delivering goods and services to both businesses and consumers, serving as the connective thread between industries, nations, communities and all components of the value chain. Our dependence on supply chains is most pronounced in ensuring food supply. However, over the decades, the supply chain has grown longer and increasingly intricate, which means consumers may find themselves more distant from the origin of the products they consume.

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Inventory Management Collaborations Right-Sizing Regulations 111

Amzur

NOVEMBER 8, 2023

Introduction In software development, when processes lack consistency and portability, the resulting applications may encounter compatibility issues, hampering performance and reliability. This can delay frequent product updates, increase maintenance overhead, and introduce potential security vulnerabilities. Amid the surging demand for faster development and deployment of new features, the need for a resilient and secure Continuous Integration and Continuous Development (CI/CD) pipeline has be

E-Commerce 101

E-Commerce Automation Software Out-Tasking 101

Eclaro

NOVEMBER 10, 2023

Business and career advice are all around us, but the challenge is often in where to find something potentially valuable to you and your situation. Company owners, managers, employees, job candidates… people are always seeking advice to follow , lessons to apply, around growth, success, leadership, teamwork, accountability, dedication and any other number of qualities and factors.

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Accounting Jobbing Management 89

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Reduced Overhead

Everest Group

NOVEMBER 10, 2023

Data and Analytics (D&A) Services for Mid-market Enterprises Currently, mid-market enterprises stand at a crucial juncture. They are striving to strengthen their Data and Analytics (D&A) foundation while simultaneously exploring cutting-edge technologies such as generative AI. In an ever-evolving market landscape, these enterprises are keen on achieving excellence and fostering innovation when selecting a provider.

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Analytics Marketing Service Advisory 78

IBM Services

NOVEMBER 6, 2023

In a tightening economy, small and medium businesses (SMBs) are challenged to grow while protecting thinning margins. Compared to large businesses, SMBs have fewer resources to help them weather an economic downturn or diversify into new value streams. As such, enterprises that serve SMBs must provide solutions that lessen administrative burdens and deliver tangible value.

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Administrative Sourcing Efficiency Sales 107

Perficient Digital Transformation

NOVEMBER 10, 2023

October is Breast Cancer Awareness Month, which supports a global campaign to raise awareness and support for the women and men who are affected by this disease. Whether you are a survivor, newly diagnosed, or know a loved one with breast cancer, having a supportive community that encourages conversation and hope is valuable. We’re proud to partner with the American Cancer Society , a nationally recognized leader in breast cancer research and its Making Strides movement.

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Research Collaborations Jobbing Healthcare 64

Zinnov

NOVEMBER 7, 2023

Generative AI is revolutionizing automation in Healthcare , offering innovative solutions across the industry. From administrative tasks to clinical processes, AI-driven automation is streamlining operations and improving patient care. In clinical settings, Generative AI aids in medical image analysis, helping radiologists and pathologists detect anomalies more accurately and swiftly.

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Healthcare Automation Inventory Management Administrative 64

Speaker: Speakers:

HR and payroll impact every aspect of your business. Choosing the right provider is one of the most important decisions you’ll make. Before you decide, hear first-hand customer accounts in Paycor’s webinar to learn: The three most important things to look for when switching. How to begin your search. What are some of the red flags?

Payroll

Everest Group

NOVEMBER 9, 2023

Webinar Futureproofing Talent Acquisition in an Era of Change November 9, 2023 9:00 AM PT | 12 PM ET Join Everest Group Partner, Arkadev Basak , in an upcoming webinar titled Futureproofing Talent Acquisition in an Era of Change, featuring a panel discussion with industry experts.

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Business Development Service 75

IBM Services

NOVEMBER 10, 2023

Every day, tens of thousands of patients in seek care for treatment of new or existing conditions. Behind the scenes, a complex net of information about health records, benefits, coverage, eligibility, authorization and other aspects play a crucial role in the type of medical treatment patients will receive and how much they will have to spend on prescription drugs.

Administrative 101

Administrative Healthcare Right-Sizing Insurance 101

Perficient Digital Transformation

NOVEMBER 8, 2023

Perficient is pleased to announce that our work in health equity, diversity and inclusion has gained recognition in the 2023 eHealthcare Leadership Awards. Our work in the healthcare industry emphasizes the importance of a well-planned and executed strategy for addressing health equity, diversity, and inclusion. This work creates a healthier and more welcoming environment for team members to build patient trust, elevate consumer satisfaction and drive higher-quality care.

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Healthcare Collaborations 64

Airswift

NOVEMBER 8, 2023

Australia boasts a thriving job market, especially in STEM sectors like energy, mining, infrastructure, and technology Yet, the persistent scarcity of skilled professionals has created a pressing need for employers to explore innovative solutions. This article offers an in-depth exploration of the Australian job market , with a particular emphasis on the robust growth in STEM sectors.

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Jobbing Marketing 59

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In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

Analytics

Everest Group

NOVEMBER 10, 2023

Webinar Realize your Embedded Finance and Lifestyle Banking strategy November 16, 2023 8:00 AM PT | 11 AM ET Join Everest Group Practice Director Kriti Seth in this upcoming webinar to discover how innovative platforms empower financial institutions to navigate the evolving banking regulatory landscape and revolutionize customer experiences.

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Banking Finance Insurance Regulations 64

IBM Services

NOVEMBER 7, 2023

IBM and Microsoft believe in providing you with the power of choice so you can leverage the industry-leading asset management capabilities of Maximo Application Suite (MAS) deployed and operating on Azure. MAS is available from IBM or through the Microsoft Azure Marketplace. When you choose to invest in MAS, you’re not just purchasing a license; you’re embracing an opportunity to tailor your asset management journey precisely to your unique needs and aspirations.

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Reduced Costs Automation Flexibility Management 98

Perficient Digital Transformation

NOVEMBER 6, 2023

Perficient’s Generative AI Lab is consistently developing POCs to help clients explore use cases for generative AI and helping them operationalize it with policies, advocacy, controls, and enablement. Our team recently built a POC for Internal ChatGPT that offers a secure and efficient way for companies to leverage the power of chatbots while maintaining control over their internal data.

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Efficiency Regulations Sales 64

Airswift

NOVEMBER 7, 2023

You may have heard that we are entering the fourth industrial revolution – a time when barriers between physical, digital, and biological sectors will be eliminated by Artificial Intelligence. And though a lot of us may be experiencing some Boston Dynamics level creep factor, it’s something that we must face and adapt to.

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Management 59

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Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.