Sat.Dec 03, 2022 - Fri.Dec 09, 2022

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Top five countries to outsource software development

Microsourcing

Outsourcing software development is nothing new. For many years companies have looked beyond their own four walls for partners to help enhance their digital transformations, all the more so in a business environment that sees the International Data Corporation predicting that global spending on such technologies and services will reach an estimated $6.8 trillion between 2020 and 2023 1.

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The future is now: Unlocking the promise of AI in industrials

McKinsey and Company

Five proven use cases show how artificial intelligence is creating value for advanced industrial companies.

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What Is Cyber Insurance And How Does It Work?

31 West

Cyberattacks are on the rise at a global level. Some of the biggest companies in the technology space, like Google, Meta, Microsoft, and Dropbox, have either thwarted major security attacks or have fallen victim to data breach issues. Cybercriminals are getting sophisticated with their attacks. Cybersecurity measures are your first line of defense against these attacks.

Insurance 130
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Slowing Global Demand and a Strong Dollar Pushed U.S.A. Goods Exports to a Seven-Month Low

The Global Small Business Blog

©iStock/cbies Slowing global demand and a strong dollar pushed goods exports to a seven-month low, suggesting that trade could be a drag on economic growth this quarter (fourth quarter 2022) if the trend persists. The recent report from the Commerce Department, which followed on the heels of recent upbeat news on the economy ranging from consumer spending, the labor market to the services industry, did not change perceptions that the economy had got off to a solid start in the fourth quarter.

Marketing 207
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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Hiring Employees in Italy: A Guide to Building Your Global Team

Velocity Global

Italy is an attractive market for global entities looking to expand into Europe. After having one of the weakest European economies in the 1950s, the country now has the third-largest economy in the European Union and the eighth-largest GDP in the world. Additionally, one-third of Italy’s workforce is bilingual with Italian and English. However, hiring employees in Italy is complicated and nuanced.

Payroll 98
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VSM Enables All Teams To Become Elite

Forrester Digital Transformation

Value Stream Management is not value stream mapping and it’s not a DevOps tool, but it plays a crucial role in helping teams optimize software delivery and tracking value across their software delivery life cycle, even when a team is not operating in a “DevOps” mode. VSM tools “connect” into your software delivery process, ingest […].

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More Trending

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What's Holding Businesses Back on Sustainability? (wegginar® 12/7/22)

The Global Small Business Blog

©2022 Women Entrepreneurs Grow Global®. All rights reserved. Devry Boughner Vorwerk is a well-known global C-suite food executive and corporate officer, having served as Chief Communications Officer and Global Head of Corporate Affairs at Cargill and as Chief Corporate Affairs Officer at Grubhub. More importantly, she is also a sustainability global entrepreneur, founding DevryBV Sustainable Strategies, her own strategy and advisory company; serving on the Advisory Board of Culinary Sciences, In

Advisory 217
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What are the biggest challenges for the Fintech Industry?

Redial

Considered one of the most innovative & demanded industries internationally, the fintech industry has offered modern financial solutions through technology and digital tools for the last decade. . Understood as a combination of the terms “financial” and “technology,” refers to businesses that use technology to enhance or automate financial services and processes.

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Designers Are Your Anchor In An Uncertain Economy

Forrester Digital Transformation

As we head into another year of economic uncertainty, panic and fear seem to be gripping many organizations. From mass layoffs in the tech sector to hiring freezes, the world of CX has a right to be concerned. However, given the shifts in design awareness and transitions over the last decade from “what it looks like” to “how it works” we predict that designers and the experience design community will be more important than ever.

Design 246
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What Are The 5 Stages Of ITIL?

31 West

In today’s world of IT-enabled businesses, ITIL is a vital procedure. It helps IT service desk outsourcing companies provide efficient and uninterrupted support to their clients. The newest version of this IT infrastructure is ITILv4 which ensures cost-effective and quality IT services for all kinds of businesses. ITIL means Information Technology Infrastructure Library consisting of a set of IT best practices.

Design 130
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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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Global Small Businesses Are Essential to American Supply Chains

The Global Small Business Blog

©iStock/ipopba Global small businesses are essential to American supply chains, but they lag in productivity and technology adoption. If government and industry can help these smaller supply chain firms upgrade their technology, it would make supply chains significantly more resilient by enabling data-sharing and collaboration. Read more about how global small businesses play a big role in supply-chain resilience.

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Kubernetes Multi-Cluster Management – Part 2

Perficient Digital Transformation

Introduction. In Part I of our multi-cluster management series, we’ve introduced GitOps and gone over some of the reasons why you should adopt GitOps for the management of Kubernetes clusters. GitOps is always the #1 thing we set up when starting an engagement and we’ve spent a lot of time perfecting our best practices. Today we’re diving deep inside our reference architecture using Openshift and ArgoCD.

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Beware of “Coherent Nonsense” When Implementing Generative AI

Forrester Digital Transformation

Generative AI —using machine learning or other models (e.g., large language models) for creating novel text, images, sounds, etc. — is firmly in the spotlight as one the fastest-developing areas of technology today, especially with the recent release of OpenAI’s ChatGPT. Over the past week, we’ve seen thousands of people experimenting with prompts and questions […].

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IoT Platforms Comparison: AWS, Azure, Google, IBM, Cisco

31 West

IoT (Internet of Things) can be defined as the technology that connects devices or rather “things” to the internet. These things can be air conditioners, headphones, refrigerators, washing machines, smartphones, cars, televisions, and almost everything else we use in our day-to-day lives at home and in the office. The adoption of these devices has been boosted by IT service desk outsourcing.

Analytics 130
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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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Today in Global Small Business: Scaling Up For Global

The Global Small Business Blog

©iStock/kieferpix What's affecting me, my clients, my colleagues and other global small business owners: Scaling up for global. When and how to scale up your startup internationally. Quote of the week: "Scaling is multidimensional. Different methods address different things." – Fred Ehrsam Scale and innovation keeps Amazon Web Services humming. How to scale sustainably into a global brand.

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What is blockchain?

McKinsey and Company

Blockchain is a secure database shared across a network of participants, where up-to-date information is available to all participants at the same time.

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Watch Out For TuringBots: A New Generation Of Software Development

Forrester Digital Transformation

(with Mike Gualtieri and Merve Kandemir) AI has been conquering the digital universe and all its planets. It’s now landed on the software development planet, as well. It already did so a few years ago, but now it’s about to take off. No worries, and let’s be clear, if you are a designer, a developer, […].

Software 245
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What Are Active Directory Attacks and How To Protect Against Them?

31 West

Securing your Active Directory has become more important now than ever. The AD controls who gets access to your network and what they can do once they are inside it. Failure to authorize the right users or allow unauthorized users to access your network can result in severe data breaches and prolonged downtime. That’s why companies are outsourcing IT help desk companies to maintain their Active Directory and prevent common attacks.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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4 Use Cases for ServiceNow SecOps – VR, SIR, and TI

Perficient Digital Transformation

In a world where cyber breaches dominate the headlines, cybersecurity is more important than ever. According to the Ponemon Institute and IBM, the average cost of a data breach in 2022 is $4.35 million USD, and it takes an average of 277 days to identify and contain a breach. While there are many ways that a data breach can happen, the most common are phishing, email compromise, software vulnerability, compromised credentials, and insider threats.

Analytics 111
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The state of AI in 2022—and a half decade in review

McKinsey and Company

The results of this year’s McKinsey Global Survey on AI show the expansion of the technology’s use since we began tracking it five years ago, but with a nuanced picture underneath.

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Three Competitive-Strategy Actions To Take In 2023

Forrester Digital Transformation

As the holiday season approaches, my thoughts often turn to friends, family, food, and … presents! And buying those presents often brings me to thoughts of COMPETITION. Should I buy the latest and greatest gadget, or should I get the one that can be returned when I make the wrong choice? Yes, every company out […].

Marketing 243
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What Is ServiceNow Used For?

31 West

The IT industry is constantly on the lookout for modern tools to optimize business workflow. Although traditional practices are still in use, they can’t automate IT operations. To streamline routine business operations and reduce manual workload, companies are turning to IT help desk companies to handle their technical issues efficiently. They are implementing automation and IT management tools like ServiceNow to ensure a smoother transition to the digital workflow.

Software 130
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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

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Perficient is a 2022 Top Workplace in Orange County

Perficient Digital Transformation

For two consecutive years now, our office located in sunny Irvine, California has been recognized as a Top Workplace in The Orange County Register! This comes as no surprise as we’ve also been awarded a Best Place to Work earlier in the year by the Orange County Business Journal. Perficient is 1 of 169 companies in Orange County to be recognized on our commitment to our employees. “People” is one of our core values.

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Velocity Global adds Siddharth Ram as new chief technology officer

Velocity Global

DENVER, December 8, 2022 —. Applies almost three decades of experience in technology leadership roles to scaling a world-class technology organization. Velocity Global , the leading provider of global talent solutions, announced Siddharth Ram as its new chief technology officer. Ram will be responsible for growing and scaling the technology organization.

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‘Tis The Season To Be Messaging

Forrester Digital Transformation

We look at a few ways that retailers can use messaging to support customers through the holidays and beyond.

Retail 246
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What Is ServiceNow ITSM?

31 West

Information Technology Service Management is a set of tools and processes that manage IT services. It enables your IT desk service providers and in-house IT teams to accelerate customer service delivery. ServiceNow ITSM is a robust, all-in-one platform for delivering, managing and optimizing IT operations. According to a report by Manage Engine , 70% of the ITSM experts surveyed said they clearly understood their company’s IT strategy. 60% of respondents mentioned that ITSM would be crucial in a

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The HR Leader’s Survival Guide

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

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African banking: The productivity opportunity

McKinsey and Company

African banks can increase their productivity to enhance competitiveness, build resilience, and deliver new value to customers—even in the face of a tightening global business environment.

Banking 103
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Outsourcing & Ops: Removing Repetitive Tasks

SEBPO

Outsourcing & Ops: Removing Repetitive Tasks. BLOG. Outsourcing & Ops: Removing Repetitive Tasks. In an ever-evolving workforce, Publishers must implement and move forward with strategies that will last. Otherwise, Publishers run the risk of decreasing efficiency and losing profit. Rob Beeler, Founder and CEO of Beeler.Tech, shared his professional insights regarding Publisher strategies that “will stand the test of time” in an AdExchanger article titled, Publishers, Your Top Ops Talent

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The DoD Announces The Winners For Its $9B JWCC Contract

Forrester Digital Transformation

This week, the US Department of Defense put an end to the year-long suspense by announcing the winners for its Joint Warfighter Cloud Capability contract. Amazon Web Services, Microsoft Azure, Google Cloud Platform, and Oracle Cloud Infrastructure were the big winners of the $9 billion contract.

Service 130
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What Are The Differences Between IT Service Desk and Incident Management?

31 West

An IT support team’s purpose is to ensure an organization’s computer systems and networks are running. The team also offers technical support for user issues and queries. Inside this realm of IT support, you may have come across several terms like help desk, IT service desk outsourcing , incident management, and customer support, among others. These terms are often used interchangeably as well.

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Foundations of Diversity: Building an Inclusive Company From the Ground Up

Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.