Sat.Dec 30, 2023 - Fri.Jan 05, 2024

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Unlock Global Business Expansion with Offshore BPO Company

Offshore India Data Entry

Expanding business operations internationally comes with immense data and document processing challenges. This is where partnering with an offshore BPO company unlocks immense value. Offshore BPO enables the outsourcing of data entry and document processing tasks to expert BPO company overseas, which powers efficient, cost-effective global growth. Outsourcing these tasks overseas to offshore BPO partner enables access to skilled talent pools, advanced infrastructure, and specialized expertise at

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Benefits of Outsourcing Call Center in Real Estate Industry.

Go4Customer

Not long ago, we talked a lot about the digital world. Now, it's all about AI & ML. Just like going digital was a significant change, embracing these technology trends is crucial for growing your business. Today, let's talk about how outsourcing call center in real estate industry in the age of AI is helping to grow. The widespread influence of AI on businesses of all sizes is undeniable.

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7 Reasons Why 2024 Will be the Year of XM Cloud

Perficient Digital Transformation

A year ago, Perficient’s Sitecore team’s primary focus was on helping clients make the transition to headless, Next.js and react. We wrote guides that listed considerations and created roadmaps to help clients lay out a path to take advantage of this architecture. We created tons of blog posts and other thought leadership talking about why this was a big deal , helping clients make sense of what it mean t to be headless and going through your headless options on Sitecore.

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From team member to leader: Empowering employees for management success

Airswift

In today's fast-paced landscape, ambitious employees yearn to take on leadership roles. Moving from team member to team leader isn't always easy, despite the appeal of more responsibility and career advancement. Often, a gap separates the desire for leadership and the skills required to excel. But here's the flip side: we should not dread this gap but rather build it as a bridge.

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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Why Generative AI Democratization is Creating New Opportunities in Information Services

3Pillar Global

Customer-centricity fundamentally asks the question: What do the customers need, and how can we provide it? Yet many organizations miss important corollaries to this question: What capabilities do customers already have, and how do we add additional, more transformational value? How will customer needs and expectations change over time as they become exposed to new technologies and different ways of solving their problems?

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Resolve to Be Happy

The Global Small Business Blog

©2023 Laurel J. Delaney. All rights reserved. "Your success and happiness lies in you. Resolve to keep happy, and your joy and you shall form an invincible host against difficulties.

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IBM’s new watson large speech model brings generative AI to the phone 

IBM Services

Most everyone has heard of large language models, or LLMs, since generative AI has entered our daily lexicon through its amazing text and image generating capabilities, and its promise as a revolution in how enterprises handle core business functions. Now, more than ever, the thought of talking to AI through a chat interface or have it perform specific tasks for you, is a tangible reality.

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The Critical Importance of ModelOps in AI Readiness

3Pillar Global

Building a generative AI proof-of-concept is relatively low cost. Scaling it and putting it into production at an enterprise level is a much different undertaking, requiring new capabilities, disciplines, and rigor. New frameworks for ensuring trustworthiness and preparedness are emerging to meet the needs of companies competing in the AI economy. Model operationalization (ModelOps) encompasses all advanced analytics decisions within the organization, including your AI models.

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Top 2024 Best Wishes, Stories, Status and Quotes

The Global Small Business Blog

©iStock/Aliaksandr Bukatsich Save these for next year :-). Here are the best wishes, messages and quotes to share. And I don't think they are ChatGPT generated. But I wouldn't bet on it.

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What the Minnesota Timberwolves Coach Chris Finch and Perficient’s Envision Framework Have In Common

Perficient Digital Transformation

Being an avid basketball fan, I have enjoyed watching the Minnesota Timberwolves ’ success on the court to begin the 2023-2024 season. And being the basketball geek that I am, I did research to find out what the Timberwolves have done differently this season compared to other seasons that have helped them vault up to the top of the standings through the first month and a half of play.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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A brief history of cryptography: Sending secret messages throughout time

IBM Services

Derived from the Greek words for “hidden writing,” cryptography is the science of obscuring transmitted information so that only the intended recipient can interpret it. Since the days of antiquity, the practice of sending secret messages has been common across almost all major civilizations. In modern times, cryptography has become a critical lynchpin of cybersecurity.

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Content Supply Chain – The Time is Ripe to Reimagine the Content Ecosystem Lifecycle | Blog

Everest Group

Content is key to creating connected and engaging experiences. By effectively managing the content supply chain, enterprises can achieve greater productivity and scalability and produce high-impact content. Discover how the content ecosystem has evolved, explore the potential of generative Artificial Intelligence in reshaping the content supply chain, and gain insights into what’s next in this blog.

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According to Harvard, the Global Economy Is Doing Better Than Expected

The Global Small Business Blog

©iStock/thitivong Summary from Harvard Business Review: The economy is ending 2023 in better shape than expected. Most importantly, inflation is falling in much of the world and some central bankers have signaled likely interest rate cuts in 2024. But risks remain as higher interest rates work their way through markets. Geopolitics also looms large.

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Perficient Recognized in Forrester’s AI Services Landscape

Perficient Digital Transformation

As we step into 2024, the transformative impact of Artificial Intelligence (AI) and generative AI on enterprise-level organizations has reshaped the business landscape in profound ways. The continual evolution of these technologies has empowered businesses to leverage advanced algorithms, predictive modeling, and generative capabilities, driving unprecedented innovation and efficiency.

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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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Delivering responsible AI in the healthcare and life sciences industry

IBM Services

The COVID-19 pandemic revealed disturbing data about health inequity. In 2020, the National Institute for Health (NIH) published a report stating that Black Americans died from COVID-19 at higher rates than White Americans, even though they make up a smaller percentage of the population. According to the NIH, these disparities were due to limited access to care, inadequacies in public policy and a disproportionate burden of comorbidities, including cardiovascular disease, diabetes and lung disea

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Accenture to Acquire OnProcess Technology: Unleashing the Potential of Integrated After-sales Services | Blog

Everest Group

Accenture aims to enhance its supply chain prowess by acquiring after-sales services provider OnProcess Technology. The deal can create opportunities for both firms, their clients, and the overall supply chain business process services market. Discover the key drivers behind this union and its potential impact in this breaking blog. Reach out to us directly to discuss this acquisition further.

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Have a Global Point of View

The Global Small Business Blog

©iStock/chombosan According to Talk Business, the global scene is diverse, offering a wide pool of ideas, perspectives, and talents you can explore besides opening your business to a larger potential customer base. Leverage this diversity by embracing it. How? Start by making your team more diverse so you can have a more global point of view. Do that and here are a couple of other pointers that can help you be more competitive in the global market.

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Perficient Recognized in Forrester Continuous Automation & Testing Services Landscape Report

Perficient Digital Transformation

Software is at the core of the modern business model, making quality and performance top priorities to stay competitive. Organizations rely on continuous automation and testing (CAT) services to build business applications faster, with higher quality, and at scale to meet increasing market demands. Organizations looking to modernize testing capabilities with new technologies or fill skill gaps among internal teams seek external testing services providers for support.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Deep-sea mining technology: the potential job market and challenges

Airswift

Deep-sea mining is an emerging industrial activity in climate tech involving the extraction of minerals and metals from the ocean floor at depths ranging from 200 meters to 6,500 meters.

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14 CIO Priorities and Trends for 2024 | In the News

Everest Group

Generative AI (gen AI) will be the top technology trend in 2024 and a priority for CIOs tasked by boards with vetting new tools, provisioning infrastructure, preparing for new risks, and taking advantage of new user experiences. Yugal Joshi , Partner at Everest Group, comments on these trends by saying that some firms will continue to experiment with and sometimes even scale gen AI initiatives.

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Happy New Year 2024 From the Global Small Business Blog!

The Global Small Business Blog

©iStock/inkoly

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The Future of the Automotive Shopping Landscape Powered by Unified, Immersive, Frictionless Buying

Perficient Digital Transformation

One of my favorite memories as a kid was going to the car dealership with my dad and watching him beat up (figuratively, of course) the sales associate who was trying to sell him a new truck. The sales associate wanted one price; my father wanted a very different price. Round and round they went, spending hours and oxygen as they both attempted to get to a place where they felt good about the deal.

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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

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Magellan Solutions’ 24/7 Support Services

Magellan Solutions

Reliable support is vital for success in today’s evolving business landscape. 24/7 support services become necessary for sustained success as we navigate the complexities of customer demands. Imagine a world where customers are satisfied, operations run smoothly, and interactions are seamless. The need for steadfast 24/7 service availability across time zones grows stronger.

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Lending IT Services PEAK Matrix® Assessment 2023

Everest Group

Lending IT Services The lending industry is currently undergoing a significant transformation, propelled by the increasing demand for technological integration to enhance operational efficiency, user experience, and cost-effectiveness. This shift is largely driven by the widespread adoption of advanced cognitive tools, such as AI and predictive analytics, enabling lenders to improve automated approval rates and gain deeper insights into customer behavior.

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How Platform Modernization Can Boost Claims Processing Speed by 95%

3Pillar Global

Growing revenue and reducing costs remains a top priority for healthcare organizations in 2024. As such, revenue cycle optimization, streamlining payment, and reducing billing and coding errors are critical areas of focus. Often, however, these efforts are impeded by inefficient technology that, in turn, drives human inefficiencies within the organization.

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Demystifying the CRON Expression in Salesforce

Perficient Digital Transformation

Hello Trailblazers, In this blog post, we will cover a very important topic that we use in our day-to-day Coding practices or Programming – CRON Expression. As you know, Salesforce provides a very great feature of Scheduling an Apex class. You can schedule classes in a standard way through customization with the frequency of weekly days or monthly dates with a preferred start time.

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The HR Leader’s Survival Guide

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

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Inevitable India: Vision 2024 for GCCs and the Tech Ecosystem

Zinnov

In a compelling podcast episode, KS Viswanathan (KSV), Vice President of Industry Initiatives at nasscom, converses with Nitika Goel, CMO at Zinnov, delving into the transformative developments within India’s Global Capability Centers (GCCs) in 2023. KSV, drawing from his extensive experience, discusses the significant surge in engineering roles, the strategic integration of Generative AI, and the evolving synergy between startups and GCCs.

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Artificial Intelligence (AI) Services PEAK Matrix® Assessment 2023

Everest Group

Artificial Intelligence (AI) Services Rapid advances in AI, bolstered by recent developments in generative AI, are prompting organizations to invest in targeted AI initiatives to achieve business-oriented outcomes. Despite these developments, organizations are unable to fully capitalize on the potential benefits due to fragmented deployments across isolated departments.

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Transformative Impact of Artificial Intelligence in Semiconductor Manufacturing

Infosys Consulting

Co-authored by Wonjoo Kim Semiconductor manufacturing has been facing unprecedented challenges, struggling with the rapid transformation of technologies and ever-increasing demand for faster time to market while preserving cost effectiveness. The manufacturing domains are navigating a complex territory labeled by rapid scaling, intricate stacking methodologies, escalating process complexities, and the demand for expanded product portfolios.

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A crash course of Next.js: Caching, Authentication and Going Live tasks (part 4)

Perficient Digital Transformation

This series is my Next.js study resume, and despite it’s keen to a vanilla Next.js, all the features are applicable with Sitecore SDK. It is similar to the guide I recently wrote about GraphQL and aims to reduce the learning curve for those switching to it from other tech stacks. In part 1 we covered some fundamentals of Next.js – rendering strategies along with the nuances of getStaticProps, getStaticPaths, getServerSideProps as well as data fetching.

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Foundations of Diversity: Building an Inclusive Company From the Ground Up

Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.