Sat.Jul 27, 2024 - Fri.Aug 02, 2024

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Should US Flags Only Be Made in America?

The Global Small Business Blog

©iStock/LeMusique According to US media reports , the All-American Flag Act has been passed by Congress, requiring the federal government to purchase only American flags that have been completely manufactured in the US. Advocates of the measure argue that in 2017, the US imported some 10 million American flags, and 99.5 percent of them came from China.

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Perficient Included In Forrester’s Modern Application Development Services Landscape, Q3 2024

Perficient Digital Transformation

Imagine a world where your business can effortlessly keep pace with technological advancements and continuously changing customer expectations. The ability to swiftly develop new technology products and applications is crucial to staying competitive. However, relying solely on in-house development capabilities is not always feasible for many organizations.

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How to Manage Your Cloud Cost Investment: CapEx vs OpEx

Amzur

Investing in cloud technology and solutions has become a mandatory part of an organization’s transformation journey. However, over or under-spending and improper cloud management can quickly evaporate cloud adoption benefits. Therefore, understanding the difference between CapEx (Capital Expenditure) and OpEx (Operational Expenditure) in the cloud context is crucial to optimizing your cloud investments and preventing financial surprises.

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Borderless Outsourcing: Accelerating Digital Transformation

Premier BPO

“ The world is getting smaller, and the opportunities for collaboration are expanding exponentially.” – Larry Page. The transformative solution of borderless outsourcing can help companies enhance efficiency, drive innovation, and gain a competitive edge. A recent survey on global outsourcing indicated that more than 80% of companies practice borderless outsourcing to improve operational efficiency through the digital transformation of routine back-office activities to technolo

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From Payroll Pains to Growth Gains: Streamlining Payroll & HR for Success

Speaker: Joe Sharpe and James Carlson

In the world of small business management, the challenge of managing payroll & HR efficiently while scaling operations can be overwhelming. Yet, with the right strategies in place, these challenges can become opportunities for growth and innovation. In this session, Joe Sharpe, Senior Director of Managed Payroll Services at IRIS, will reveal practical methods and expert insights for outsourcing and streamlining payroll processes, resulting in substantial time and resource savings.

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Extraordinary: wegg® showcase featuring Dr. Chris Wachira of the Wachira Group

The Global Small Business Blog

©2024 Women Entrepreneurs Grow Global. All rights reserved. Women Entrepreneurs Grow Global® conducts a great interview with Dr. Chris Wachira of the Wachira Group, " Uncorking Secrets to Global Success." Dr. Chris gives a good perspective on global leadership while sharing her journey. This is the 3rd edition of the wegg showcase, August, 2024. Powered by: LuxLined™.

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Bug Fixing: Lazy loaded property value is not supported by the current property instance

Perficient Digital Transformation

While upgrading from CMS v11 to v12, we ran into an error that read “Lazy loaded property value is not supported by the current property instance” Unfortunately, the stack trace didn’t really say what the problem was. Here is that stack trace: System.InvalidOperationException: Lazy loaded property value is not supported by the current property instance at EPiServer.DataAccess.Internal.LazyPropertyValueLoader.SetValue(PropertyData property, PropertyDataRecord dataRecord, Func`3

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Software Developer vs Software Engineer: Which is better?

The Scalers

Software Developer and Software Engineer: you might consider them to be one and the same. While the two professions do cross over, there are distinct differences that businesses ought to consider before hiring one over the other. In this article, we’ll explore both professions, their roles, core technical competencies, career paths, salaries, market projections, education, differences, and similarities, drawing upon our experience building 80+ dedicated dev teams.

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Italian SMEs: The Role of Digitalization in Cross-Border E-Commerce Performance

The Global Small Business Blog

©iStock/Alexander Farnsworth In this paper , the authors aimed to understand the impact of digital technologies on cross-border e-commerce for Italian SMEs. Overall, they observed that Italy is lagging behind its European counterparts in terms of digitalization and IT capabilities, although several national policies are addressing this topic and the initial data seem to show that they are succeeding.

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No Exit | Blog

Everest Group

Lest you think I’m channeling Jean-Paul Sartre’s 1944 play Huis Clos (No Exit for those of us English speakers), rest assured I’m not reliving my school French classes. But the title’s been swirling around in my head as I see global business services (GBS ) ponder the next steps in their careers. Some are GBS careerists, happy to leap to a role in another enterprise, with (hopefully) more prestige, scope, and pay, while others simply want to do something else.

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Automated Resolution of IBM Sterling OMS Exceptions

Perficient Digital Transformation

In IBM Sterling OMS, Exception Handling is the procedure for managing deviations from the normal order processing flow – including incorrect pricing, missing information, inventory issues, stock shortages, payment issues, or shipping errors – which require immediate attention to preserve service quality and operational continuity. Retail businesses manage order processing and exception handling through manual entries and semi-automated systems.

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How to Increase Diversity in Your Workforce Through AI Technology

Diversity and inclusion are crucial for building a strong and innovative workforce. Discover how AI technology can revolutionize your hiring process and drive diversity in your organization. Explore over 10 ways AI recruiting tools can help you identify a wider pool of candidates, enhance communication strategies, and eliminate unconscious bias. Embrace the future of recruitment and create a more diverse and inclusive workplace with AI technology.

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Top 10 Organizational Effectiveness Trends for 2025

Aspirant

What if you had known years ago that: AI would be a critical member of your team Employees use mobile devices to access the majority of information Remote working goes from a perk to an expectation

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A Restaurant High in the Arctic Circle

The Global Small Business Blog

©iStock/kjekol When a restaurant is high in the Arctic Circle , and most ingredients have to come in on a boat or a plane, you have to get pretty creative with your fine dining. That means seal, whale, reindeer – and plankton? Many of the dishes at Huset – established October, 1951 – are served on stones collected from the nearby hills, which are thick with fossils.

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Revolutionizing Customer Journeys: Creating a Unified Customer Experience through AI | Blog

Everest Group

A top-notch customer experience (CX) can transform skeptical shoppers into loyal brand advocates. However, achieving this level of service can be challenging. With an ever-expanding stream of customer interaction channels available, AI can help enterprises manage these diverse touchpoints more consistently and coherently. Modern customers, including GenZ and millennials, expect seamless experiences, whether voice, chat, or social media.

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July 19, the day the Earth stood blue.

Perficient Digital Transformation

What went wrong on July 19, 2024? On July 19, 2024, the cybersecurity company CrowdStrike made a mass update to its CrowdStrike Falcon sensor on millions of computers worldwide. These updates are used to help identifying new threats and improve its cyberattack prevention capabilities. This upgrade proved to be a big mistake, causing a major crash on Windows systems everywhere.

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New Report from 3,500+ Employers Confirms Retention is a Top HR Priority in 2024

The first report from Gallagher’s 2024 US Workforce Trends Report Series, includes data from 3,500+ employers who participated in the 2024 US Benefits Strategy & Benchmarking Survey. The report provides benchmarks for benefits, HR and people strategies to help organizations thrive. Organizations continue to rank retention as the top priority for HR, and second highest for operations.

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As climate reporting ramps up, CFOs are falling behind

The Hackett Group

CFOs are struggling with their expanding climate-reporting requirements due to an uncertain regulatory environment and difficulties in measuring emissions. The post As climate reporting ramps up, CFOs are falling behind appeared first on The Hackett Group.

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Today in Global Small Business: Governing Global eCommerce

The Global Small Business Blog

©iStock/cybrain What's affecting me, my clients, my colleagues and other global small business owners: Several dozen World Trade Organization (WTO) countries have signed a sweeping agreement governing global eCommerce. Kamala Harris would bring greater foreign policy experience than most US presidents. Quote of the week: "I am a tariff man, standing on a tariff platform." – William McKinley Going global to retain local talent.

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What Recent Generative AI Updates and Announcements Signal for Some Industries | Blog

Everest Group

Generative AI is rapidly transforming industries as it evolves. Read on to learn how generative AI developments are impacting functions, including personalized learning, content creation, and web search, and surfacing the need for responsible AI practices. Generative AI is fast transforming various aspects of the technology landscape. Major updates and launches announced in the OpenAI Spring Update, Google I/O, and Microsoft Build event this year, show how rapidly this technology is evolving.

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Crafting AEP Schemas: A Practical Guide

Perficient Digital Transformation

Welcome to the world of Adobe Experience Platform (AEP) , where digital transformation becomes a reality. If you’ve landed here, you’re already on your way to making significant strides in your organization or your career. In a digital era where data reigns supreme, and the Customer Data Platform (CDP) landscape is ever-evolving, businesses strive to maximize their investments to thrive in a fiercely competitive market.

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Foundations of Diversity: Building an Inclusive Company From the Ground Up

Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.

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The Trust Dividend: Why Indian GCCs are the Undisputed New Normal

Zinnov

Thomas Friedman’s promise of a “flat world” where geography ceased to matter, felt far-fetched; until COVID-19 made it an abrupt reality for businesses globally. Suddenly, the old obsession with having teams co-located with customers seemed antiquated. In this pivotal moment, Global Capability Centers (GCCs) in India didn’t just survive, they spearheaded a profound shift in how the world worked.

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Revving Up Your Automotive Business – How Outsourcing Customer Service Can Boost Your Bottom Line

Working Solutions Outsourcing

Companies in the competitive automotive industry must master the art of building brand loyalty and driving repeat business. How can automotive companies maximize their return on investment (ROI)? The answer lies in creating memorable and exceptional customer experiences. Customer service is a major distinguisher in automotive.

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The Future of Underwriting | Market Insightsâ„¢

Everest Group

In this report, we demonstrate how innovation will support insurers dual agenda of in achieving reduced costs, improved efficiency, and maximum growth.

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Health Insurance Software Development in 2024: Challenges and Opportunities

SPD Load

The healthcare industry insurance market is expected to exceed $4.15 trillion by 2026. Health insurance companies need to adopt cutting-edge technologies to. The post Health Insurance Software Development in 2024: Challenges and Opportunities first appeared on SpdLoad.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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ER&D companies face headwinds in new twist

Zinnov

For the first time in the past 12 quarters, the cumulative headcount at five major pureplay ER&D (engineering, research and development) firms shrank to 77,560 at the end of June, spotlighting the industry’s cyclicality differential with technology outsourcing that’s finally beginning to add jobs – and a dash of much needed colour to pallid placements at engineering schools.

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Drop Ship Business Challenges and Solutions By Technology

Perficient Digital Transformation

What is drop ship? Drop shipping is a one-of-its-kind retail business model where a seller accepts customer orders without keeping inventory on hand. Instead, the seller forwards the order and payment details to a supplier, who then ships the product directly to the customer. This model is popular because it allows retailer to avoid investing in warehouse space, operational cost, or unsold inventory, and instead focus on other areas like marketing.

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AI in Action | TCS Talks Tech Podcast Series Season 2 | Podcast

Everest Group

Catch Everest Group Partner, Ronak Doshi , as he talks about how generative AI can help enterprises overhaul customer experience. Ronak shared his personal journey and perspective around the new age of AI that is challenging marketers to deliver the consumer and business buyer experiences of the future.

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Fully managed customer support at Influx: the key to superior service

Influx

Imagine customer support that’s as responsive and dedicated as your own team but without the overhead. At Influx, we bring this vision to life. Our team is filled with talented, ambitious, and hard-working people. We utilize aptitude tests to expertly match our support agents with opportunities, connecting them with businesses like yours based on their expertise.

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Interview Scorecard Free Downloadable Template

Making effective hiring decisions can be challenging, but with a standardized evaluation process, you can improve your chances of finding the ideal candidate every time. Discover the benefits of using interview scorecards to assess and compare candidates, ensuring fair and consistent evaluations. Our free interview scorecard template allows you to customize criteria and track candidate progress, helping you make informed hiring decisions.

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How Much Does a CPA Cost for a Small Business?

inDinero

For many small business owners, managing finances and navigating complex tax laws can be overwhelming. This is where a Certified Public Accountant (CPA) can provide invaluable expertise. However, one common question that arises is: how much does a CPA cost for a small business? The answer isn’t straightforward, as costs can vary widely depending on several factors.

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Perficient Insights: Dreamforce 2024 with Eric Walk

Perficient Digital Transformation

As we gear up for Dreamforce 2024, we’re excited to share insights from one of Perficient’s key leaders, Eric Walk. With over 13 years of experience in the industry, Eric brings a wealth of knowledge and a unique perspective on the evolving landscape of enterprise data strategy. Tell us about yourself and your role at Perficient Eric Walk has been a driving force at Perficient for over a decade.

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5 things to check before signing an employment contract

Airswift

As an employee, you need to have a clear understanding with your employer before entering into an employment contract. A written contract is important for setting out the employer's liabilities as well as your roles, responsibilities, and job security.

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CEO Cheat Sheet: Expanding to Global Markets with an Employer of Record

Globalization Partners

Imagine this: Your company is at the top of its game domestically, but growth is plateauing. As the Chief Executive Officer (CEO), you've identified global markets ripe with potential, but navigating new regulations, setting up entities, and hiring talent in unfamiliar territories is daunting.

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How to Conquer These 4 Top-of-Mind HR Challenges

It’s a never-ending tightrope act, trying to find the balance between creating benefits offerings that adapt to the uniqueness of your people, managing your own time and resources, and maintaining the organization’s bottom line. And the ever-changing policies and laws can make cultivating a competitive employee benefits strategy feel impossible. Whether you’re concerned about adapting to new pay transparency laws, managing global benefits packages, return-to-office mandates, or 401(k) and retire