Sat.Jul 27, 2024 - Fri.Aug 02, 2024

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Should US Flags Only Be Made in America?

The Global Small Business Blog

©iStock/LeMusique According to US media reports , the All-American Flag Act has been passed by Congress, requiring the federal government to purchase only American flags that have been completely manufactured in the US. Advocates of the measure argue that in 2017, the US imported some 10 million American flags, and 99.5 percent of them came from China.

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Perficient Included In Forrester’s Modern Application Development Services Landscape, Q3 2024

Perficient Digital Transformation

Imagine a world where your business can effortlessly keep pace with technological advancements and continuously changing customer expectations. The ability to swiftly develop new technology products and applications is crucial to staying competitive. However, relying solely on in-house development capabilities is not always feasible for many organizations.

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5 Cutting-Edge Cloud Migration Strategies You Need to Know in 2024

Amzur

Remember those days when businesses were shackled to their on-premise data centers, struggling with maintenance, scalability, and security? That’s ancient history. Today, organizations are eagerly transitioning their legacy systems to the cloud to unlock new opportunities for innovation, flexibility, and cost-effectiveness. Take, for example, a retail giant struggling with Black Friday / Xmas traffic surges.

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Hackett Announces Expanded Collaboration With Oracle on Hackett Pay™, a Managed Services Offering for Oracle Payroll

The Hackett Group

Miami, FL – August 1, 2024 – The Hackett Group, Inc. (NASDAQ: HCKT) is collaborating with Oracle to offer a new Hackett Pay managed services solution for Oracle Payroll. Hackett Pay is designed to provide companies with comprehensive support for their payroll operations, including full business process outsourcing, staff support, and access to The Hackett Group’s best practices for payroll optimization and more.

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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Extraordinary: wegg® showcase featuring Dr. Chris Wachira of the Wachira Group

The Global Small Business Blog

©2024 Women Entrepreneurs Grow Global. All rights reserved. Women Entrepreneurs Grow Global® conducts a great interview with Dr. Chris Wachira of the Wachira Group, " Uncorking Secrets to Global Success." Dr. Chris gives a good perspective on global leadership while sharing her journey. This is the 3rd edition of the wegg showcase, August, 2024. Powered by: LuxLined™.

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Bug Fixing: Lazy loaded property value is not supported by the current property instance

Perficient Digital Transformation

While upgrading from CMS v11 to v12, we ran into an error that read “Lazy loaded property value is not supported by the current property instance” Unfortunately, the stack trace didn’t really say what the problem was. Here is that stack trace: System.InvalidOperationException: Lazy loaded property value is not supported by the current property instance at EPiServer.DataAccess.Internal.LazyPropertyValueLoader.SetValue(PropertyData property, PropertyDataRecord dataRecord, Func`3

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Borderless Outsourcing: Accelerating Digital Transformation

Premier BPO

“ The world is getting smaller, and the opportunities for collaboration are expanding exponentially.” – Larry Page. The transformative solution of borderless outsourcing can help companies enhance efficiency, drive innovation, and gain a competitive edge. A recent survey on global outsourcing indicated that more than 80% of companies practice borderless outsourcing to improve operational efficiency through the digital transformation of routine back-office activities to technolo

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Italian SMEs: The Role of Digitalization in Cross-Border E-Commerce Performance

The Global Small Business Blog

©iStock/Alexander Farnsworth In this paper , the authors aimed to understand the impact of digital technologies on cross-border e-commerce for Italian SMEs. Overall, they observed that Italy is lagging behind its European counterparts in terms of digitalization and IT capabilities, although several national policies are addressing this topic and the initial data seem to show that they are succeeding.

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No Exit | Blog

Everest Group

Lest you think I’m channeling Jean-Paul Sartre’s 1944 play Huis Clos (No Exit for those of us English speakers), rest assured I’m not reliving my school French classes. But the title’s been swirling around in my head as I see global business services (GBS ) ponder the next steps in their careers. Some are GBS careerists, happy to leap to a role in another enterprise, with (hopefully) more prestige, scope, and pay, while others simply want to do something else.

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Automated Resolution of IBM Sterling OMS Exceptions

Perficient Digital Transformation

In IBM Sterling OMS, Exception Handling is the procedure for managing deviations from the normal order processing flow – including incorrect pricing, missing information, inventory issues, stock shortages, payment issues, or shipping errors – which require immediate attention to preserve service quality and operational continuity. Retail businesses manage order processing and exception handling through manual entries and semi-automated systems.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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Top 10 Organizational Effectiveness Trends for 2025

Aspirant

What if you had known years ago that: AI would be a critical member of your team Employees use mobile devices to access the majority of information Remote working goes from a perk to an expectation

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A Restaurant High in the Arctic Circle

The Global Small Business Blog

©iStock/kjekol When a restaurant is high in the Arctic Circle , and most ingredients have to come in on a boat or a plane, you have to get pretty creative with your fine dining. That means seal, whale, reindeer – and plankton? Many of the dishes at Huset – established October, 1951 – are served on stones collected from the nearby hills, which are thick with fossils.

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Revolutionizing Customer Journeys: Creating a Unified Customer Experience through AI | Blog

Everest Group

A top-notch customer experience (CX) can transform skeptical shoppers into loyal brand advocates. However, achieving this level of service can be challenging. With an ever-expanding stream of customer interaction channels available, AI can help enterprises manage these diverse touchpoints more consistently and coherently. Modern customers, including GenZ and millennials, expect seamless experiences, whether voice, chat, or social media.

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July 19, the day the Earth stood blue.

Perficient Digital Transformation

What went wrong on July 19, 2024? On July 19, 2024, the cybersecurity company CrowdStrike made a mass update to its CrowdStrike Falcon sensor on millions of computers worldwide. These updates are used to help identifying new threats and improve its cyberattack prevention capabilities. This upgrade proved to be a big mistake, causing a major crash on Windows systems everywhere.

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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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As climate reporting ramps up, CFOs are falling behind

The Hackett Group

CFOs are struggling with their expanding climate-reporting requirements due to an uncertain regulatory environment and difficulties in measuring emissions. The post As climate reporting ramps up, CFOs are falling behind appeared first on The Hackett Group.

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The Trust Dividend: Why Indian GCCs are the Undisputed New Normal

Zinnov

Thomas Friedman’s promise of a “flat world” where geography ceased to matter, felt far-fetched; until COVID-19 made it an abrupt reality for businesses globally. Suddenly, the old obsession with having teams co-located with customers seemed antiquated. In this pivotal moment, Global Capability Centers (GCCs) in India didn’t just survive, they spearheaded a profound shift in how the world worked.

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What Recent Generative AI Updates and Announcements Signal for Some Industries | Blog

Everest Group

Generative AI is rapidly transforming industries as it evolves. Read on to learn how generative AI developments are impacting functions, including personalized learning, content creation, and web search, and surfacing the need for responsible AI practices. Generative AI is fast transforming various aspects of the technology landscape. Major updates and launches announced in the OpenAI Spring Update, Google I/O, and Microsoft Build event this year, show how rapidly this technology is evolving.

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Crafting AEP Schemas: A Practical Guide

Perficient Digital Transformation

Welcome to the world of Adobe Experience Platform (AEP) , where digital transformation becomes a reality. If you’ve landed here, you’re already on your way to making significant strides in your organization or your career. In a digital era where data reigns supreme, and the Customer Data Platform (CDP) landscape is ever-evolving, businesses strive to maximize their investments to thrive in a fiercely competitive market.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Revving Up Your Automotive Business – How Outsourcing Customer Service Can Boost Your Bottom Line

Working Solutions Outsourcing

Companies in the competitive automotive industry must master the art of building brand loyalty and driving repeat business. How can automotive companies maximize their return on investment (ROI)? The answer lies in creating memorable and exceptional customer experiences. Customer service is a major distinguisher in automotive.

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ER&D companies face headwinds in new twist

Zinnov

For the first time in the past 12 quarters, the cumulative headcount at five major pureplay ER&D (engineering, research and development) firms shrank to 77,560 at the end of June, spotlighting the industry’s cyclicality differential with technology outsourcing that’s finally beginning to add jobs – and a dash of much needed colour to pallid placements at engineering schools.

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The Future of Underwriting | Market Insights™

Everest Group

In this report, we demonstrate how innovation will support insurers dual agenda of in achieving reduced costs, improved efficiency, and maximum growth.

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Health Insurance Software Development in 2024: Challenges and Opportunities

SPD Load

The healthcare industry insurance market is expected to exceed $4.15 trillion by 2026. Health insurance companies need to adopt cutting-edge technologies to. The post Health Insurance Software Development in 2024: Challenges and Opportunities first appeared on SpdLoad.

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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

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Drop Ship Business Challenges and Solutions By Technology

Perficient Digital Transformation

What is drop ship? Drop shipping is a one-of-its-kind retail business model where a seller accepts customer orders without keeping inventory on hand. Instead, the seller forwards the order and payment details to a supplier, who then ships the product directly to the customer. This model is popular because it allows retailer to avoid investing in warehouse space, operational cost, or unsold inventory, and instead focus on other areas like marketing.

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Fully managed customer support at Influx: the key to superior service

Influx

Imagine customer support that’s as responsive and dedicated as your own team but without the overhead. At Influx, we bring this vision to life. Our team is filled with talented, ambitious, and hard-working people. We utilize aptitude tests to expertly match our support agents with opportunities, connecting them with businesses like yours based on their expertise.

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AI in Action | TCS Talks Tech Podcast Series Season 2 | Podcast

Everest Group

Catch Everest Group Partner, Ronak Doshi , as he talks about how generative AI can help enterprises overhaul customer experience. Ronak shared his personal journey and perspective around the new age of AI that is challenging marketers to deliver the consumer and business buyer experiences of the future.

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How Much Does a CPA Cost for a Small Business?

inDinero

For many small business owners, managing finances and navigating complex tax laws can be overwhelming. This is where a Certified Public Accountant (CPA) can provide invaluable expertise. However, one common question that arises is: how much does a CPA cost for a small business? The answer isn’t straightforward, as costs can vary widely depending on several factors.

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The HR Leader’s Survival Guide

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

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Perficient Insights: Dreamforce 2024 with Eric Walk

Perficient Digital Transformation

As we gear up for Dreamforce 2024, we’re excited to share insights from one of Perficient’s key leaders, Eric Walk. With over 13 years of experience in the industry, Eric brings a wealth of knowledge and a unique perspective on the evolving landscape of enterprise data strategy. Tell us about yourself and your role at Perficient Eric Walk has been a driving force at Perficient for over a decade.

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5 things to check before signing an employment contract

Airswift

As an employee, you need to have a clear understanding with your employer before entering into an employment contract. A written contract is important for setting out the employer's liabilities as well as your roles, responsibilities, and job security.

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CEO Cheat Sheet: Expanding to Global Markets with an Employer of Record

Globalization Partners

Imagine this: Your company is at the top of its game domestically, but growth is plateauing. As the Chief Executive Officer (CEO), you've identified global markets ripe with potential, but navigating new regulations, setting up entities, and hiring talent in unfamiliar territories is daunting.

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10 Quick Tips to Reduce Average Handle Time

Mattsen Kumar

Jack is running a successful million-dollar company that makes an annual turnover of about $100 million. But over the past few months, he and his colleagues have been receiving a lot of mixed reviews for the company’s products and services. Diving deep into the situation, what he found was unanticipated. While a number of customers were happy with their services, a lot of them were not satisfied and shared negative reviews due to reasons like delayed customer service and query resolution, excess

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Foundations of Diversity: Building an Inclusive Company From the Ground Up

Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.