Redial

JUNE 14, 2023

Despite its numerous challenges, Mexico is becoming a significant player in the global IT market, leveraging its strategic location and skilled workforce to create tech advancements that continue to impact communities and the overall economy. This can be traced particularly in universities, cybersecurity area, and employment generation, especially within the manufacturing and call center industry, which has positioned Mexico as a preferred destination for businesses seeking IT solutions.

Marketing 100

Marketing Cybersecurity Call Center Manufacturing 100

Simplr

JUNE 14, 2023

In today’s rapidly evolving business landscape, customer service leaders are constantly seeking innovative ways to increase efficiency, improve customer experiences, and reduce costs. One area that has gained significant attention is the integration of automation solutions powered by large language models (LLMs) like ChatGPT. To stay ahead in a rapidly changing market, customer service leaders have been closely monitoring ChatGPT and its innovations to learn more about how it can revolutio

BPO 52

BPO Automation Call Center Customer Service 52

SEBPO

JUNE 14, 2023

BLOG Benchmarks for Evaluating Outsourced Creative Partnerships Total 0 0 0 0 June 14, 2023 Actively assessing the performance of your outsourcing partner’s creative efforts is a critical component of any outsourcing partnership. By measuring the success of your campaigns, you can ensure your outsourced team is helping you make informed decisions, optimizing your resources, and enhancing your overall marketing performance.

Outsourcing 52

Outsourcing Out-Tasking Right-Sizing Design 52

IBM Business Partners

JUNE 14, 2023

According to Debbie Vavangas, IBM Consulting VP, one of the main reasons digital transformation efforts fail is that organizations don’t fully account for the humans involved. They don’t fully consider the various people working throughout the organization, and how changes affect their daily lives. When it comes to things like automation, AI, and intelligent workflows, it may seem like taking people out of the process is the whole point.

Research 78

Research Automation Accounting Design 78

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility

Groove Technology

JUNE 12, 2023

Introduction The COVID-19 pandemic has forced many companies to embrace remote work, and this has led to a surge in demand for remote software developers. In this post, we'll explore the benefits of hiring remote software developers, where to find them, how to hire them, the tools needed to manage them effectively, the challenges involved, and the legal and compliance aspects of hiring remote workers.

Software 130

Software Payroll Jobbing Reduced Overhead 130

The Global Small Business Blog

JUNE 16, 2023

©iStock/CherriesJD Just by clicking buttons, thousands of small businesses are daring to go global with their wares through e-commerce and this has all been brought on by the pandemic. According to the ‘Amazon Seller Report 2022’ by Payoneer a FinTech company and SellerApp, the year 2022, approximately 63% of small and medium-sized businesses (SMBs) are present on global marketplaces, contributing to nearly 60% of their overall retail sales.

E-Commerce 301

E-Commerce Retail Sales 301

V-Soft Consulting

JUNE 15, 2023

“No culture can live, if it attempts to be exclusive.” – Mahatma Gandhi” Mahatma Gandhi’s quote beautifully highlights the importance of embracing and promoting cultural diversity and inclusion. However, embracing diversity isn't just a matter of ticking off boxes, it's about creating a truly inclusive and welcoming environment that allows everyone to feel valued and heard.

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Jobbing 98

Groove Technology

JUNE 15, 2023

An in-depth look at the benefits, process, and success stories of partnering with a development outstaffing company for unparalleled growth and innovation. Are you struggling to find top-tier talent to fuel your business's development projects? Do you need a cost-effective solution that offers flexibility and scalability? Look no further! In this article, we will explore the world of development outstaffing companies and how they can revolutionize your organization's growth trajectory.

E-Commerce 130

E-Commerce Flexibility Collaborations Healthcare 130

The Global Small Business Blog

JUNE 13, 2023

© 2023 EXIM Bank. All rights reserved. While women-owned businesses have grown, there are specific issues women entrepreneurs still face. Join the Illinois District Export Council in partnership with First Women’s Bank, Women Entrepreneurs Grow Global , Koval Distillery and The Export-Import Bank of the United States on Tuesday, June 20, 2023 at 3 PM CST for a panel discussion and networking session.

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Banking Finance 219

Raya Contact Center

JUNE 14, 2023

How predictive analysis can enhance self-service virtual agents by implementing AI in your contact center workflow Incorporating predictive analysis into your contact center’s self-service virtual agents empowers them to anticipate customer needs, provide proactive assistance, and deliver a superior customer experience. By leveraging AI and predictive analytics, your contact center can enhance efficiency, reduce customer effort, and drive customer satisfaction to new heights.

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Service Analytics Efficiency 98

Advertiser: Paycor

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

Perficient Digital Transformation

JUNE 13, 2023

In a previous post, I shared my journey with Sitecore Data Exchange Framework. I was excited to use it to create a reusable importer process. In the end, I decided it was not the right tool for me. I ended up using Powershell. In the process of researching site migration tools, I discovered “ Merlin ”. Merlin uses yaml configuration files to crawl a site and create structured representations (JSON) of pages.

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Sourcing Engineering Research Management 98

Groove Technology

JUNE 16, 2023

Over the years, Groove Technology has been proud to be a cornerstone for innovative, high-impact, cost-effective solutions that drive success for our clients. With our passionate team based in Ho Chi Minh City, Vietnam, we strive to meet and exceed the unique needs of our dynamic partners, propelling their business continuity and profitability. We're thrilled to announce that our dedication and commitment to delivering superior value have been recognized globally.

Software 130

Software Service 130

The Global Small Business Blog

JUNE 15, 2023

©iStock/NicoEINino Barron's put together a package to spur investors to ponder how changes under way today may cause dominoes to topple years from now, creating new winners and losers across the investing landscape. They asked five investing pros to share their top stock picks; they asked Barron’s Roundtable member David Giroux of T. Rowe Price for his top transformative trends; and they laid out how to find a good thematic fund.

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comeMakeit

JUNE 13, 2023

An MVP is not a full-fledged product. It doesn’t contain all the ideas of the makers and the complete functionality. It is a basic but working product intended to test hypotheses and receive feedback from early users. Some innovators build the MVP themselves and some choose to offshore its development. Whatever its origins may be, it is not easy to turn it into a complete sophisticated product.

Offshoring 97

Offshoring Engineering Collaborations Software 97

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Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

Resource Optimizing

inDinero

JUNE 12, 2023

One of the most common problems for startup founders is the commingling of funds: when you pay for personal transactions from a business account, or visa versa. The solution to commingling funds is simple but tedious. You must identify and reclassify the transactions as fringe benefits or as loans from your company to yourself. You’ll reimburse yourself if you’ve used personal accounts to pay for business expenses.

Payroll 97

Payroll Accounting Banking Out-Tasking 97

Groove Technology

JUNE 13, 2023

As the world continues to evolve, more and more programming languages are being introduced into the tech space. One of those programming languages is JavaScript. JavaScript has been around for years, mainly used for front-end web development. But the big question is, can you use JavaScript to develop Android apps? The answer is a resounding yes! In this article, we’ll explore how to develop Android apps with JavaScript, whether JavaScript is good for app development, and everything in between.

Engineering 130

Engineering Flexibility Sourcing Efficiency 130

The Global Small Business Blog

JUNE 12, 2023

©iStock/Tryaging What's affecting me, my clients, my colleagues and other global small business owners: How to start an import-export business. Alternative data transforming SME finance. How to move the needle on innovation. Quote of the week: “Thanks to the Internet, setting up an import/export business can be ridiculously simple and very profitable.” – Laurel J.

Finance 178

Finance 178

Perficient Digital Transformation

JUNE 15, 2023

The dreaded Sitecore upgrade. What seems like it should be straightforward can be deceptively complex. From architectural shifts like the move from Mongo to SQL for xDB, the addition of additional services like Identity Server or the move from Azure Search back to SOLR all add complexity to the upgrade process. You’ll also need to account for depreciated code in both dot net versions as well as Sitecore.

Accounting 96

Accounting Efficiency Analytics Service 96

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Reduced Overhead

IBM Business Partners

JUNE 12, 2023

As public cloud technology and hybrid multicloud architectures are being adopted in financial institutions at an increasing rate, we’re observing that their counterparts in the public sector— central banks—are a long way behind, due at least in part to a profoundly risk-averse approach. While central banks have a very different mission from commercial banks, what they do have in common is the need to modernize their IT operations to support digital transformation, contain costs

Banking 85

Banking Cybersecurity Collaborations Service 85

Groove Technology

JUNE 12, 2023

Is becoming a JavaScript developer a good career path? What does a JavaScript developer do? How can you become one, and would you excel in this field? If these questions have been swirling in your mind, you've come to the right place. In this article, we'll explore the world of JavaScript development, uncover its potential, shed light on the responsibilities of a JavaScript developer, and help you determine if it's the right fit for you.

Collaborations 130

Collaborations Design Jobbing Out-Tasking 130

The Global Small Business Blog

JUNE 14, 2023

©iStock/Meeko Media As a global business owner, it’s imperative to always look for practical ways to improve your business, especially when it comes to saving money. One practice to reduce business expenses is hiring abroad. This is a method that many businesses, both small and large, can use to hire talented employees while saving money on payroll.

Payroll 115

Payroll 115

Eclaro

JUNE 13, 2023

Graduation season is in full swing all around us. It’s all caps and gowns and pomp and circumstance, everywhere you look. And no matter where you turn, it’s hard to find more pride and hope, a higher level of excitement and exuberance, than what has been embodied in the crowds of students, faculty, family and friends at Eclaro Academy.

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In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

Analytics

IBM Business Partners

JUNE 14, 2023

Sometimes the problem with artificial intelligence (AI) and automation is that they are too labor intensive. That sounds like a joke, but we’re quite serious. Traditional AI tools, especially deep learning-based ones, require huge amounts of effort to use. You need to collect, curate, and annotate data for any specific task you want to perform.

Sourcing 84

Sourcing Automation Out-Tasking Cybersecurity 84

Groove Technology

JUNE 11, 2023

If you're looking to uninstall NodeJS from your Ubuntu system, you've come to the right place. In this article, we'll show you step-by-step how to safely and completely remove NodeJS from your Ubuntu machine. What is NodeJS? Before we dive into the removal process, let's first understand what NodeJS is. NodeJS is an open-source, cross-platform JavaScript runtime environment that allows developers to build server-side applications using JavaScript.

Sourcing 130

Sourcing Management 130

Perficient Digital Transformation

JUNE 16, 2023

In my previous post ( XM Cloud Deployments: Static site deployment using Vercel CLI ), I created a Sitecore XM Cloud deploy script to use the Vercel CLI. In this next challenge, I will be looking at doing the same in Netlify. A little background: Netlify and Vercel are two major competitors in the JamStack space. Both services are cloudbased platforms that offer Server Side Rendering (SSR) and Static Site Generation (SSG) hosting which has gained recent popularity.

Accounting 59

Accounting Sourcing Service Software 59

Simplr

JUNE 16, 2023

This article is part of Simplr’s CX Data Science Lab , where we leverage analytics and data science from within the Simplr platform to uncover best practices and trends in customer service interactions. Chatbots are everywhere, but what’s their true impact on businesses? Over the past year of Simplr’s rigorous AI chatbot development, we’ve seen firsthand how chatbot vendors are overpromising results based on hollow vanity metrics.

Automation 52

Automation Customer Service Analytics Customer Support 52

Advertiser: Paycor

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

IBM Business Partners

JUNE 15, 2023

IBM launched Call for Code in 2018 with creator David Clark Cause and charitable partner United Nations Human Rights to effect change and create a better future using IBM technology. Over the past five years, it has inspired thousands of developers and problem-solvers worldwide to build solutions that address sustainability to help fight climate change.

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Government Design Sourcing Software 82

Groove Technology

JUNE 11, 2023

Introduction As the world becomes increasingly digital, remote work is becoming more common. This has led to a surge in demand for developers who can work remotely, especially those with expertise in Node.js. In this article, we'll cover everything you need to know about Node.js remote work, including what it is, how to find a remote Node.js job, and tips for working remotely as a Node.js developer.

E-Commerce 130

E-Commerce Reduced Overhead Jobbing Collaborations 130

Anexa

JUNE 16, 2023

When looking at the customer journey from a brand perspective, it’s common knowledge that personalization factors heavily into the customer experience – which is an increasingly common buzzword in today’s business strategies. With higher-than-ever expectations, the consumer is in the driver’s seat and organizations are scrambling to deliver. And let’s face it – being able to provide your customer with those highly personalized interactions sounds good – doesn’t it?

BPO 52

BPO Business Process Outsourcing Research Sales 52

Perficient Digital Transformation

JUNE 16, 2023

The 12 Innovative Features that Modernize Your Healthcare Mobile App Experience (Continued) In part one of this blog series , we discussed the value of building a modern healthcare mobile app that empowers users to play a more active role in managing their health. We examined the first six essential features your app must incorporate to meet healthcare consumer demands (telehealth, provider search, EMR integration, biometric login, facility locator, and turnkey network connectivity).

Healthcare 52

Healthcare Data Entry Insurance Analytics 52

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Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.