Sat.Aug 06, 2022 - Fri.Aug 12, 2022

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If GDP Is Falling, Will the Global Economy Shrink?

The Global Small Business Blog

©iStock/Darren415 If Gross Domestic Product (GDP) is falling, then the economy is shrinking - bad news for businesses and workers. If GDP falls for two quarters in a row, that is known as a recession, which can mean pay freezes and lost jobs. GDP is one of the most important tools for looking at how well, or badly, an economy is doing. GDP can be measured in 3 ways Output, expenditure and income.

Jobbing 194
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How to make ESG real

McKinsey and Company

While ESG is likely to evolve both in substance and name in the coming years, its underlying impulse is here to say. Here’s how companies can take a more systematic and rewarding approach to ESG.

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The US Pipeline Industry Catches A Break, But Now Is Not The Time To Be Complacent

Forrester Digital Transformation

Last spring, a ransomware attack forced Colonial Pipeline to shut down. The weeklong recovery disrupted retail gas delivery throughout the Southeastern US. The Colonial Pipeline composes only a fraction of the more than 230,000 miles of pipeline across the US carrying hazardous liquid and carbon dioxide. The incident spurred the Transportation Security Administration (TSA) to […].

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7 Tips for Developing a Collaborative Hiring Strategy

Globalization Partners

All savvy business owners know it: To run a successful company, you need to employ the right people. It’s not enough to sell great products, offer quality services, or use the latest and most sophisticated technology — people are the real beating heart of a solid company. This means recruiting the best people for the job is paramount to success. And, if you want to find and secure the best talent, a collaborative hiring strategy is essential.

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The HR Leader’s Workforce Management Guide

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

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A Great Resource for the Illinois Global Business and Entrepreneurship Ecosystem

The Global Small Business Blog

©iStock/JaySi One of the best kept secrets in Chicago is the long-standing nonprofit International Trade Association of Greater Chicago (ITA/GC) , which provides a forum for the exchange of up-to-date and practical information on the trends and tools of the ever-changing global marketplace. Established in 1977 (name changed to ITA/GC in 1985) by Richard Paullin who is considered the Mayor of global trade in Chicago.

Banking 240
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What are the Benefits of a Help Desk?

31 West

Modern-age customers are always in a hurry. If they have a query or request about your products, they expect you to respond instantly. This mentality is natural in this technology era. Now automated systems resolve things with just a few clicks. However, you have to go ahead in the competition, and it requires you to satisfy your customers. Here you can reap the benefits of a help desk.

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It Outsourcing In Vietnam: EOR, PEO/ GEO – Which Solution Is Best For Your Business?

Groove Technology

Employing both local and foreign workers must comply with the minimum salary established by the Vietnamese government. However, employing a foreigner in Vietnam is difficult. This cumbersome and time-consuming procedure is restricted by a number of restrictions and regulations regarding the positions that foreigners may hold. Foreigners are subject to different tax and payroll requirements, and it may not be cost-effective to provide relevant training to your HR and accounting teams.

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The Global Plastics Outlook Through 2060

The Global Small Business Blog

©iStock/ Kriengsak Tarasri In recent years, growing awareness of ubiquitous plastic pollution has steered public opinion and paved the way for stronger policy intervention on this front. The OECD Global Plastics Outlook reports seek to inform and support these efforts. Plastic pollution is one of the great environmental challenges of the 21st century, causing wide-ranging damage to ecosystems and human health, while the fossil-fuel origins of most of the plastics produced have implications for c

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CRM Vs Ticketing System – 5 Major Differences You Must Know

31 West

You may need an efficient solution to resolve issues raised by your end-user conveniently. At the same time, you will want to develop a productive relationship with your customers. One idea that will land on your mind may be outsourcing an IT helpdesk. But then more ideas will come turning your mind into a debate platform on CRM vs ticketing systems.

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The Agency Landscape Converges On Frictionless Partner Models

Forrester Digital Transformation

Many CMOs are turning to more frictionless marketing partner models to improve integration and deliver better consumer experiences. A recent COMvergence report for new business in the US shows that integrated agency reviews increased fourfold from 2020 to 2021. And according to Forrester’s research, nearly a third of CMOs at larger organizations intend to integrate […].

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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Common Mistakes to Avoid When Developing React Native Apps

Groove Technology

The React Native framework, which enables developers to create projects quickly, is widely used by entrepreneurs and developers. However, in keeping with the adage “prevention is always better than cure,” we have provided a safety guide for developers and business owners who have chosen React Native app development as their carapace through this blog.

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The Ever-Growing Small Business Export Market

The Global Small Business Blog

©iStock/bugphal Whether it's Mississippi, Massachusetts or Main, exporting is a great way to great your business. "Businesses that export generally earn higher revenues, create more jobs, pay higher wages and are less likely to go out of business," [Arun] Venkataraman [Assistant Secretary of Commerce for Global Markets and Director General of the U.S. and Foreign Commercial Service, Jackson, MS] said. " My priority is to expand the pool of exporters to include (Mississippians) and diverse busine

Marketing 189
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7 Key Help Desk Metrics Help to Improve Customer Support

31 West

A helpdesk is the first contact point for your customers. Your customers must receive a satisfactory response when they have any issue or query. So you need to monitor the helpdesk metrics regularly to avoid any drawbacks in your customer service. These metrics are the measurements of your help desk performance. Your customers have little time to spend on your brand.

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Three Mindflaying Facts About AI For B2B Marketers

Forrester Digital Transformation

AI has proliferated through the marketing technology stack in recent years. ML algorithms have gotten smarter, vendors are introducing and refining capabilities for actioning those deep insights, and modern buying behaviors continue to push marketers to rethink their approaches to the customer experience (CX). From data enrichment to prioritization to bidirectional communications, AI-powered technologies are […].

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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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The ten rules of growth

McKinsey and Company

Empirical research reveals what it takes to generate value-creating growth today.

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Today in Global Small Business: Get Ready for the Wave of Digitization

The Global Small Business Blog

©iStock/metamorworks What's affecting me, my clients, my colleagues and other global small business owners: A rapid wave of digitization over the last few years sparked a significant shift in how businesses make and receive payments. American Express introduces Global Pay , a B2B cross-border payment solution for small businesses. The market read the Federal Reserve wrong.

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How to Choose the Best Help Desk Solution for Your Business?

31 West

Customers are the backbone of your business. So one of the most vital parts of your business operation is customer service. Most companies manage smooth customer service through a helpdesk solution. It is a farseeing approach providing centralized support and information to manage internal or external business queries. This approach makes your business process error-free and more productive by replacing the in-person service desk with automated ticketing.

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Find Your Rhythm In The Nashville Labor Market

Forrester Digital Transformation

The tech labor landscape is becoming increasingly nuanced; various economic factors such as cost of living, anywhere work, and preexisting labor clusters within metropolitan areas are contributing to current labor headwinds. Tech execs who continue to rely on traditional tech talent pipelines will increasingly see diminishing returns as talent adopts greater geographic mobility and requires […].

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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6 Areas That Stall Organizational Change

Perficient Digital Transformation

In 1987, Mary Lippitt released a change management model that beautifully illustrated five key areas for organizational change. In 2000, Tommy Knoster extended Lippitt’s concept and included a sixth area of importance: consensus. It is now referred to as the Lippitt-Knoster Model for Managing Complex Change. I use this model as part of my introduction to new team members.

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Where delegation fails: Five things only the enterprise CEO can do to build new businesses

McKinsey and Company

Business building is increasingly important for company resilience, and CEOs are uniquely suited for the job. Here are five tasks that CEOs can undertake to build successful new businesses.

Jobbing 107
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How to Improve Help Desk Performance?

31 West

A help desk is the prime necessity of modern age businesses. The reason is both your employees and customers desire flawless support. However, a helpdesk in its place is not enough to meet your conditions. The aspect that can bring a difference to your business is your help desk performance. If your employees find prompt solutions to every IT-related issue , they will feel valued.

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Announcing the CRM waves – and how to use them

Forrester Digital Transformation

The global customer relationship management market is projected to grow from $63.91 billion in 2022 to $145.79 billion by 2029, at a CAGR of 12.5%. This second wave CRM is experiencing is aimed at transforming engagement and business outcomes across an enterprise, surpassing its initial remit of increasing front-office productivity. Companies use CRM to support […].

Marketing 241
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Why (and How) to Switch to a New HR & Payroll Platform

Speaker: Speakers:

HR and payroll impact every aspect of your business. Choosing the right provider is one of the most important decisions you’ll make. Before you decide, hear first-hand customer accounts in Paycor’s webinar to learn: The three most important things to look for when switching. How to begin your search. What are some of the red flags?

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The Corporate Athlete: Balancing A Technology Career in the Motherhood Space

Perficient Digital Transformation

The alarms sounds. It’s 5:00 am. The house is quiet. It’s here, my most productive and focused time of day. The smell of fresh brewed coffee fills the air as the sun begins to peek over the trees outside my office window. The stillness allowing for the clearest focus and strategic thinking to set up for a productive workday. I know I have just the right amount of time and mind space before the day fully engages: inboxes fill, teams begin to meet and customer meetings ensue.

Jobbing 116
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Product development in the era of digital transformation and sustainability

McKinsey and Company

Because of digital and sustainability trends, R&D organizations are facing an increasingly complex landscape. Developing the necessary organizational structures and capabilities is urgent.

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Remote Employee Onboarding – Best Practices from Industry Leaders

31 West

Your first impression is everything! Yup! Trust us when we say, your smooth onboarding process is more like a frontline worker when it comes to hiring new employees. It renders them the first point to judge you. Evidently, 93% of employers believe a good onboarding experience is critical in influencing a new employee’s decision whether to stay with the company.

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Future Of Jobs Forecast: Looking Ahead At The Effects Of Automation On Top Asia Pacific Economies

Forrester Digital Transformation

Forrester predicts that 20% of jobs in APAC are at risk from automation and that 5% of jobs will be lost to automation by 2040.

Jobbing 147
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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

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How to Easily Connect Your Business with Your Customer’s Digital Experience

Perficient Digital Transformation

Your customers want to live the digital-first lifestyle, especially when it comes to interacting with your brand. But, does your business have a plan, strategy, structure, and requirements in place and prepared to deliver on these expectations? Your company’s organizational change management (OCM) processes must be addressed and set before you can choose the right technology to implement and create a seamless digital customer experience.

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Does ESG really matter—and why?

McKinsey and Company

Although valid questions have been raised about ESG, the need for companies to understand and address their externalities is likely to become essential to maintaining their social license.

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The power of service: How Hyland’s volunteer program makes an impact

Hyland

The scene: It’s the middle of summer in Cleveland, and a group of Hyland employees is walking into BigHearted Blooms , a Cleveland-based nonprofit that collects and delivers recycled flowers. The team is a sea of green in their “Here to Help” T-shirts, and as they arrive for the day’s volunteer shift, they’re handed an apron and floral clippers. The group members are setting aside their everyday work roles and instead serving their community for the day.

Service 98
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The Forrester Enterprise Architecture Award Finalists For North America

Forrester Digital Transformation

Learn how the three finalists for Forrester's Enterprise Architecture Award for North America drive their EA strategy and its impacts.

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Foundations of Diversity: Building an Inclusive Company From the Ground Up

Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.