The Global Small Business Blog

SEPTEMBER 13, 2023

©iStock/Chansom Pantip VISA launched its 7th edition of its Global Back to Business Study , which found that a majority of surveyed small and micro businesses (SMBs) plan to prioritize cross-border sales as they look to scale beyond Main Street and High Street to new geographies. The survey focuses on four key themes, one being the shifting global small business mindset, which is moving from survival mode to growth mode.

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Sales 228

The Global Small Business Blog

SEPTEMBER 12, 2023

©iStock/gemenacom If you’re interested in learning more about the SBA’s STEP program, visit their website. Why? Because in the case of Delaware and Maryland more than $860,000 is set to be awarded to small businesses to help expand their exports. It's a superb way to find your next global customer. On the ground, this funding will be the link to resources that business owners need across the world.

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Marketing Administrative 193

Magellan Solutions

SEPTEMBER 14, 2023

Are you looking for ways to keep your customers engaged with your business? Consider incorporating support services as a solution! 75% of customers prefer contacting customer service via phone , according to a survey conducted by Zendesk. Additionally, 79% of them find phone support satisfying. These findings highlight the importance of having a support service.

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Call Center Service Customer Support Customer Service 98

IBM Services

SEPTEMBER 13, 2023

The term digital transformation gets so much play these days that it’s almost become a cliché But experts from Frost & Sullivan believe that for most organizations, there’s a sizeable gap between dream and reality. Digital transformation drives many IT investments, with a focus on adapting to new work models and customer expectations, increasing capacity to respond to higher demand, managing growth with fewer resources, enhancing eCommerce capabilities, and supporting securi

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Retail Manufacturing Analytics Sales 95

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility

V-Soft Consulting

SEPTEMBER 14, 2023

Artificial Intelligence (AI) has fascinated computer scientists, visionaries and even the general population for decades. So much so that for years AI has been a regular plot device of several science fiction novels, television shows and movies. However, AI is no longer a fancy buzzword, it is a technology with widespread applications in various aspects of our daily lives.

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Management 97

The Global Small Business Blog

SEPTEMBER 14, 2023

©iStock/metamorworks Does globalization need a revamp? Find out via a video from Robin Niblett, Distinguished Fellow, Chatham House – published by World Economic Forum.

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IBM Services

SEPTEMBER 11, 2023

We are in the midst of an AI revolution where organizations are seeking to leverage data for business transformation and harness generative AI and foundation models to boost productivity, innovate, enhance customer experiences, and gain a competitive edge. IBM and AWS have been working together since 2016 to provide secure, automated solutions for hybrid cloud environments.

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Engineering Collaborations Insurance Software 111

V-Soft Consulting

SEPTEMBER 12, 2023

Data is an invaluable asset in modern healthcare systems. It serves as the lifeblood of the industry, driving critical decisions, shaping patient outcomes, and influencing research and innovation. However, the quality and integrity of healthcare data must be good to ensure it can be used efficiently. This is where data governance steps in. In this blog, we'll explore the pivotal role data governance plays in ensuring data quality in healthcare.

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Government Healthcare Research Efficiency 111

The Global Small Business Blog

SEPTEMBER 9, 2023

©2023 Laurel J. Delaney. All rights reserved. “The magic is inside you, there ain’t no crystal ball.

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3Pillar Global

SEPTEMBER 13, 2023

It’s safe to say that everyone working in the media industry is aware of generative artificial intelligence (AI). As accessible platforms like ChatGPT have grown in popularity, they have spurred a number of reactions from those operating in media. Journalists and other content creators are anxious that AI could replace them , to the point where AI is one contributing factor to the dual writers’ and actors’ strikes halting Hollywood production.

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Out-Tasking Automation Engineering 105

Advertiser: Paycor

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

Perficient Digital Transformation

SEPTEMBER 15, 2023

Mark Your Calendars Date: Wednesday, October 25th | Time: 11:00 AM – 12:00 PM CT Are you ready to take your e-commerce game to the next level? Join us for an illuminating session hosted by Perficient’s seasoned commerce experts. We’re here to demystify complexities, share real-world success stories, and provide you with actionable advice to steer your migration to SAP Commerce Cloud.

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E-Commerce Flexibility Design 105

V-Soft Consulting

SEPTEMBER 13, 2023

In Today’s fast -paced business landscape , it is crucial to creat e efficient onboarding for new talent and smooth offboarding of departing employees. These HR processes are critical for maintaining productivity, security, and compliance within your organization. However , they come with their own set of challenges , which is why it is vital to improve HR processes.

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Efficiency Robotics Process Automation Automation 105

IBM Services

SEPTEMBER 13, 2023

Organizations are wrestling with a pressing concern: the speed at which they respond to and contain data breaches falls short of the escalating security threats they face. An effective attack surface management (ASM) solution can change this. According to the Cost of a Data Breach 2023 Report by IBM, the average cost of a data breach reached a record high of USD 4.45 million this year.

Management 100

Management Cybersecurity Engineering Reduced Costs 100

3Pillar Global

SEPTEMBER 12, 2023

Artificial intelligence, or AI, has long been part of the cultural conversation, often as a theme for science fiction. However, AI has truly reached a tipping point recently with the accessibility and widespread adoption of applications like ChatGPT, Bing, Bard, Midjourney, and DALL-E. As these platforms catch on with consumers, many businesses are wondering how they can leverage AI within their strategies.

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Customer Support Jobbing Customer Service Service 105

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Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

Resource Optimizing

Perficient Digital Transformation

SEPTEMBER 13, 2023

Introduction The Content Recommendations add-on for Optimizely CMS dynamically recommends content from your site tailored to the interests of each user. Installing the NuGet Package will give you access to Optimizely’s Content Recommendations Block which uses Mustache Templating to render the data from the Content Recommendations API on a page. Although Mustache Templates provide a great way of inserting recommendation data into a webpage, content authors who don’t have prior experience wi

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V-Soft Consulting

SEPTEMBER 11, 2023

Online fraud poses a significant challenge for businesses in every industry. Many businesses suffer every year due to fraudulent activities. So, why do hackers do what they do? Why do they hack into our systems? All frauds lead to one common target; Money, earning it through unethical and illegal practices.

Analytics 105

Analytics 105

Everest Group

SEPTEMBER 14, 2023

Digital Adoption Platforms (DAP) Enterprises are increasingly evolving into digital-first businesses to remain competitive and future-ready. However, realizing value from digital transformation efforts can prove challenging when users lack the necessary training and resources to effectively utilize new technologies. In this context, organizations are turning to Digital Adoption Platforms (DAPs) as powerful tools to bridge the gap between technology and users, ensuring seamless adoption and learn

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Pharmaceuticals Human Resources Insurance Marketing 98

Unosquare

SEPTEMBER 14, 2023

The life sciences industry leverages various software solutions to provide better patient care, streamline operations, and enhance medical research. It’s more critical than ever to delve into the vital roles played by software in the healthcare industry. In today’s post, we will unravel the intricacies surrounding the software solutions intended to make waves in the healthcare sector in 2024.

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Healthcare Software Analytics Administrative 98

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Reduced Overhead

Perficient Digital Transformation

SEPTEMBER 11, 2023

I have been working at Perficient for almost 8 years. I have always enjoyed writing blogs and sharing my knowledge with others. This is my 100 th blog post! WOW! I can’t believe I finally made it! Come with me while I take a look back at 8 years worth of content. Series I write a lot of blog series. I like to focus on a topic and share everything I can about it.

Design 104

Design 104

Airswift

SEPTEMBER 11, 2023

Source: Pexels/Marcus Aurelius In response to the Covid-19 pandemic, companies have had to find new ways of working, even when it comes to interviewing candidates and creating new hiring processes. In some instances, this has meant conducting interviews over the phone. However, preparing for such an interview can be different from preparing to meet a potential employer face-to-face.

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Research Sourcing 98

Magellan Solutions

SEPTEMBER 11, 2023

Are you tired of dealing with inefficient scheduling processes? Do you find it challenging to optimize your resources and meet demand? Look no further; we have the solution you’ve been searching for. AI scheduling tools can improve workforce efficiency by 20% to 30%! It can even reduce labor costs by 10% to 15%. Plus, increase customer satisfaction by 5% to 10%.

Manufacturing 98

Manufacturing Healthcare Analytics Labor Costs 98

IBM Services

SEPTEMBER 13, 2023

Space AI leader Ubotica Technologies is partnering with IBM to leverage IBM cloud infrastructure and watsonx.ai components, intending to simplify the process for a developer to get their application running onboard a satellite. With a single click, mutual customers will be able to securely deploy their AI models directly to satellites that use the Ubotica CogniSAT TM platform.

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Co-Sourcing Government Sourcing Automation 100

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In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

Analytics

Eclaro

SEPTEMBER 15, 2023

As Five on Friday celebrates its fifth week and the NFL season put its first week of the new season in the books, the plan had been to look at legendary quarterback Aaron Rodgers and his first game as a New York Jet—right here in the hometown of Eclaro world headquarters—and find inspiration, meaningful moments and no doubt a few metaphors to relate to our Engage, Evolve, Excel, Explore, Etcetera lineup.

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inDinero

SEPTEMBER 13, 2023

The SECURE Act 2.0 was recently passed, ushering in significant changes to retirement planning incentives. Understanding these new provisions is critical for maximizing potential tax benefits as a small business owner. You’ll have more flexibility with distributions, and your part-time employees can now participate too. Let’s dive in and understand how these expanded financial incentives can significantly benefit you.

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Administrative Accounting Flexibility Finance 80

Airswift

SEPTEMBER 13, 2023

Read our blog to find out about the different types of cover letter, and how to write one for your job application.

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Jobbing 98

IBM Services

SEPTEMBER 12, 2023

The UK government’s Ecosystem of Trust is a potential future border model for frictionless trade, which the UK government committed to pilot testing from October 2022 to March 2023. The pilots made supply chain data directly accessible to the government, used new technologies to preserve goods’ physical integrity and considered how trusted relationships could enable certain controls to be performed by industry rather than the government.

Government 90

Government Analytics 90

Advertiser: Paycor

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

The Scalers

SEPTEMBER 13, 2023

There’s a real boom in Benelux. No, not the town in Antwerp. I mean the tech boom taking place across the region. And while it’s helping to boost the economy of these three countries, it’s also accelerating the widening tech talent shortage in Benelux. The situation is not hopeless. Each country’s skill shortage is unique, as are the responses they have put in place, but the overall picture is the same.

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Offshoring Engineering Government Payroll 82

Everest Group

SEPTEMBER 14, 2023

South Africa has emerged as a stand-out destination for customer experience (CX) services. Offering a talented workforce, cost-effectiveness, and infrastructure, the nation is attracting the attention of both providers and customers alike. Now is the time to capitalize on this alluring market in this rising continent. Discover seven advantages of South Africa and compare its hotspot cities in this blog.

Service 69

Service Impact Sourcing Contact Center Outsourcing Government 69

Intelligent Sourcing

SEPTEMBER 14, 2023

One of the things that doesn’t get spoken about enough is the positive impact our industry provides. There are countless articles on how outsourcing is responsible for Job losses, Data breaches and poor working conditions but very little about the life changing opportunities it offers to marginalised communities globally. The term outsourcing is often linked […] The post Impact Sourcing Report 2023 – Let’s make an impact together appeared first on Intelligent Sourcing.

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Impact Sourcing Sourcing Outsourcing Jobbing 59

IBM Services

SEPTEMBER 11, 2023

Government agencies are under pressure to close the gap between the needs and expectations of their residents and the level of services that government IT systems can realistically support. When substantial investments of taxpayers’ money are allocated toward IT modernization, agencies are mandated by local legislature and judiciary to deliver meaningful improvements.

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Government Design Co-Sourcing Research 89

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Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.