NoonDalton
JANUARY 16, 2023
Only 14% of jobs lost during the pandemic will be recovered in 2023. As we stand on the precipice of a economic downturn, businesses need to make some smart adjustments to remain recession-proof. Consumer demand has weakened as a result of price and interest rate increases brought on by the Covid-19 pandemic, supply chain delays, and disruptions from the Ukraine war.
The Global Small Business Blog
JANUARY 17, 2023
©iStock/Zhonghui Bao According to the "2023 China and Globalization Report" recently released by the Center for China and Globalization (CCG), a Chinese non-governmental think tank based in Beijing, it has become a consensus that globalization has entered a period of in-depth adjustment. The CCG released the report at the beginning of the new year, which summarizes and forecasts the trends and prospects of globalization in the coming year from ten perspectives, including China-US relations, the
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Bydrec
JANUARY 18, 2023
In 2017, Adobe conducted a survey that included more than 500 managers. The survey revealed that the vast majority of them, 87%, were actively seeking to increase the size of their user interface design teams. This trend is also evident in Ireland, as many tech firms are growing their operations quickly. But the imbalance between the number of available opportunities and the number of people who want them means that UX professionals can be selective about the roles they decide to pursue.
McKinsey and Company
JANUARY 15, 2023
Multinational companies operating in China must reconfigure for opportunity and risk.
Advertiser: Paycor
In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.
Global Help Desk Services
JANUARY 17, 2023
Your help desk is the face of your IT. After all, your users can’t always see, let alone appreciate, the work your IT team does on your systems and security. In many cases, they’re judging all of IT by whether the help desk is responsive, polite, and competent. Which means quality assurance (QA) is vital to the reputation of your entire IT organization.
Forrester Digital Transformation
JANUARY 20, 2023
Organizations often view knowledge management as a means to bridge a skills development gap. For example, your level-1 service desk agents may not have strong technical troubleshooting capabilities. To overcome the lack of technical skills, the organization sets out to capture knowledge from subject matter experts and make it available to level 1.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
McKinsey and Company
JANUARY 19, 2023
Generative artificial intelligence (AI) describes algorithms (such as ChatGPT) that can be used to create new content, including audio, code, images, text, simulations, and videos. Recent new breakthroughs in the field have the potential to drastically change the way we approach content creation.
31 West
JANUARY 20, 2023
Finding the most suitable help desk software for your IT business can get overwhelming. Most businesses expect their IT tool to deliver excellent user satisfaction while streamlining all complex business operations. It isn’t just about responding to user queries and resolving tickets as fast as possible. Today, IT help desk software offers a comprehensive package covering all aspects of a business—from IT automation to remote workforce management.
Forrester Digital Transformation
JANUARY 19, 2023
Forrester is forecasting that global tech spend will grow 4.7% in 2023 to reach $4.4 trillion — 100 basis points lower than Forrester’s previous forecast, which we published in February.
The Global Small Business Blog
JANUARY 19, 2023
©iStock/Prostock-Studio Here are seven (7) promising smartphone apps designed to help global travelers break the language barrier. What do you use when you travel internationally to communicate with locals? If we missed any, please share!
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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive
McKinsey and Company
JANUARY 18, 2023
COVID-19 may no longer be a pandemic, but the disease likely reduced the availability of the US workforce by as much as 2.6 percent in 2022—a burden on productivity that could last for years.
31 West
JANUARY 20, 2023
Customer service is an integral part of all businesses today. With abundant choices and rising customer expectations, you should employ all the help you can. Customer service software is one such solution you can consider. It is software that lets you create, organize, route, and manage tickets. It empowers employees with tools and apps that let them troubleshoot, collaborate and resolve issues more quickly.
Forrester Digital Transformation
JANUARY 19, 2023
As new types of digital commerce and novel payment methods have proliferated and digital finance has become the norm in APAC, transaction fraud has become significantly more frequent and sophisticated. The COVID-19 pandemic has further increased this risk as fraudsters take advantage of a rich variety of digital channels.
Groove Technology
JANUARY 16, 2023
Organizations have seen a major transformation in how they manage their operations over the last several years. The introduction of big data, smartphones, different consumer access points, and cloud apps, together with growing API usage, has transformed the enterprise’s operational dynamics. Many applications, systems, and data models are in use inside the company, thanks partly to organic expansion and pockets of creativity that have produced stand-alone utilities.
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Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.
McKinsey and Company
JANUARY 16, 2023
Will the world move to solve its structural problems and make superior short-term choices? Yes or no: that’s the first question on the test.
31 West
JANUARY 19, 2023
Choosing an ITSM help desk software is quite overwhelming. With so many advanced software applications available on the internet, how do you pick one that ticks all boxes of your requirements and offers a seamless transition to the automated workflow? ManageEngine Service Desk Plus and ServiceNow are the two most prominent names that pop up when it comes to ITSM software.
Forrester Digital Transformation
JANUARY 19, 2023
Manufacturers in China use low-code development platforms to support their digital initiatives. Many adopt low-code platforms to build form-based web apps for broad use cases, but that’s just the beginning. Advanced companies support more sophisticated data-centric applications with improved data management and integration capabilities.
Perficient Digital Transformation
JANUARY 16, 2023
If the benefits of headless CMS were convincing enough in the previous blog post that you decided to give, headless architecture a try, your next step is to find a good CMS platform. Below are some great options to get you started. Let’s examine them: Sitecore – a fully functional CMS platform. Sitecore is industry-leading CMS combined with deep data insights that enable personalized, real-time, omnichannel interactions, which helps brands deepen customer engagement and improve
Speaker: Joe Sharpe and James Carlson
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
McKinsey and Company
JANUARY 17, 2023
Resilience is the ability to not only recover quickly from a crisis but to bounce back better—and even thrive.
31 West
JANUARY 16, 2023
Active Directory is a centralized system that facilitates authentication and authorization services for the organization. This Microsoft-powered system is the central repository where all your authorization and employees’ privileges are stored. Active Directory is often the target of attackers, as that’s where you control all domain-related operations.
Forrester Digital Transformation
JANUARY 18, 2023
Being a Forrester marketing operations analyst for 60+ days, my learning journey has been quite informative. Check out what I have discovered so far. From the view of an ex-marketing operations practitioner, I highlight what I would have done differently if I had access to the Forrester assets when I was a practitioner. This blog shares recommendations for marketing operation leaders.
Velocity Global
JANUARY 18, 2023
Velocity Global CEO Ben Wright to also raise funds through the World Marathon Challenge. Denver, January 18, 2023 – Velocity Global and FT Partners announce a transformational gift to First Descents to further impact their work and provide life-changing outdoor adventures to adults impacted by serious disease. The two companies committed to allocate $1 million from the recently closed series B transaction.
Speaker: Speakers:
HR and payroll impact every aspect of your business. Choosing the right provider is one of the most important decisions you’ll make. Before you decide, hear first-hand customer accounts in Paycor’s webinar to learn: The three most important things to look for when switching. How to begin your search. What are some of the red flags?
McKinsey and Company
JANUARY 17, 2023
McKinsey analyzed 14 new trends in its latest report on the most significant emerging technologies. Here are three for leaders to focus on right now.
31 West
JANUARY 15, 2023
The rapid evolution of the digital world has proven to be both a boon and a bane. As technology has revolutionized, it has opened many new opportunities for attackers to hack digital solutions and steal confidential data. To mitigate security risks, you need to embrace safety tools that offer the best protection to your on-premises and digital assets.
Forrester Digital Transformation
JANUARY 18, 2023
Submit your nominations for Forrester's inaugural Customer Obsession Awards. These awards will recognize leading organizations and executives who put customers at the center of everything — and, in the process, accelerate growth, customer loyalty, and employee engagement.
Intelligent Management Inc.
JANUARY 20, 2023
It’s a new year and this month the Intelligent Management team are completing a new book! We are particularly honoured to be publishing something again with Springer, this time as part of their SpringerBriefs in Complexity Series. While our new book will appeal to those interested in the most scientific and mathematical aspects of managing companies as a Network of Projects , the following post is an excerpt that we feel is important for everyone involved in leadership and management to r
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In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.
McKinsey and Company
JANUARY 15, 2023
Battery demand is growing—and so is the need for better solutions along the value chain.
Global Expansion
JANUARY 18, 2023
The non-immigration H-1B visa is often a good way for U.S. businesses planning to capitalize on international talent with temporary work contracts to get foreign employees into the country. This is a suitable solution for short-term contracts of up to three years where global hires can have permission to be employed by and work for a U.S. employer, but approval is sometimes difficult.
Forrester Digital Transformation
JANUARY 18, 2023
The External Attack Surface Management Landscape, Q1 2023 is now available! Forrester clients can view the report to dive deeper into the benefits of EASM and key functionalities to assess when selecting an EASM vendor. As Jess Burn and I finalized this report, we couldn’t help but think that organizations that are blind to what’s […].
Hyland
JANUARY 17, 2023
Innovation techniques come in many different shapes and forms — each one designed to improve engagement, strengthen strategic alignment, remove biases, increase the scale and speed of activity, etc. in some way or other. But there are also some common pitfalls associated with implementing any and all of these. So what makes the best sense for your organisation, and how can you avoid the bear traps?
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Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.
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