UnaTerra

MARCH 23, 2023

Cut costs. Improve compliance. Increase reliability, consistency and security. Discover more about the advantages of outsourcing your international payroll! 1. Improve compliance There’s a school of thought that says an outsourced international payroll solution can never truly offer the right solution, because there’s such a great difference between HR, tax and data compliance standards around […] The post 6 Advantages of Outsourcing Your International Payroll appeared first on Unaterra.

Payroll 52

Payroll Outsourcing 52

Intelligent Sourcing

MARCH 22, 2023

Impact sourcing is the new business lingo. Companies are touting their approach to impact sourcing and showcasing their civic-mindedness. In many cases, they genuinely believe in the concept and have solid strategies and implementation plans for achieving real benefits that impact society. The goal, however, should be to achieve long-lasting change for individuals and communities. […] The post Impact Cultivating: A Cornerstone for Impact Sourcing appeared first on Intelligent Sourcing.

Impact Sourcing 52

Impact Sourcing Sourcing 52

The Global Small Business Blog

MARCH 22, 2023

©iStock/Wirestock Last year, footwear brand Skechers's margins were clipped by high supply chain costs, despite its attempt to raise prices. This year Skechers expects supply chain costs to normalize as shipping prices come down, developments that will ease margin pressure and propel the brand to its goal of $10 billion in annual sales by 2026, the company’s CFO John Vandemore said at the UBS Consumer and Retail Conference on Wednesday.

Retail 166

Retail Sales 166

McKinsey and Company

MARCH 22, 2023

“Let’s stop putting our heads in the sand like ostriches, pretending that problems don’t exist,” says an economist noted for his early warning about the global financial crisis. “If you don’t address them individually and collectively, eventually they will overwhelm us.

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69

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility

Forrester Digital Transformation

MARCH 21, 2023

Generative AI — where AI generates novel content in response to a user’s natural-language request — is about to get baked into our collaboration tools. On March 16, Microsoft announced Microsoft 365 Copilot, which injects generative AI directly into the company’s productivity suite (including Word, Excel, PowerPoint, Teams, and more).

Collaborations 246

Collaborations 246

31 West

MARCH 23, 2023

Microsoft Office 365 has grown popular among office-goers and businesses. Since it can be integrated with the cloud, it’s become possible to run the entire office suite in one place and access all of its applications on any device, as long as you have a stable internet connection. The popularity of Office 365 has also made it vulnerable to cyberattacks.

Accounting 130

Accounting Cybersecurity Out-Tasking Collaborations 130

Groove Technology

MARCH 22, 2023

1. Introduction to API Management APIs (Application Programming Interfaces) are becoming increasingly important for businesses to integrate digital services and streamline operations. However, managing multiple APIs can be complex and challenging. As businesses adopt an API-led approach to digital integration, effective API management is crucial in ensuring successful implementation and innovation.

Management 130

Management Design Streamline Operations Flexibility 130

Forrester Digital Transformation

MARCH 19, 2023

At the recent NASSCOM event in Mumbai, I had some great conversations with CMOs from many B2B organisations. In those discussions, few topics bubbled up to the top more often than others. The unpredictability of the business landscape and changing buyer behaviours challenged every organisation. It did not matter what growth goals they were pursuing.

Marketing 245

Marketing 245

31 West

MARCH 21, 2023

When Microsoft Office was released in 1990, the company’s primary goal was to provide the essential apps and software that streamline regular office work. Word, Excel, and PowerPoint were popular tools that went mainstream. These are still used in large volumes. Office 365 is an advanced, simple, and collaborative subscription-based model that offers a single, consolidated view of all Microsoft applications.

Collaborations 130

Collaborations Software Research Automation 130

The Global Small Business Blog

MARCH 24, 2023

©iStock/Tryaging Globalization has rallied and is even working better but a new report also acknowledges that threats to globalization are real, with today’s “turbulent environment” of geopolitical tensions and other crises not being beneficial to business and policy-making.

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Advertiser: Paycor

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

McKinsey and Company

MARCH 21, 2023

Nuclear power can be an important part of the energy transition. Scaling the industry to meet increasing electricity demand will require leaders to mobilize quickly and efficiently.

Efficiency 127

Efficiency 127

Forrester Digital Transformation

MARCH 20, 2023

It’s news to no one that the past few years have been tough. Having only just found some stability post-pandemic, companies are now thrust into a new economic crisis. In times like these, customer service teams are often pressured to cut costs – at all costs.

Customer Service 236

Customer Service Service 236

31 West

MARCH 21, 2023

Are you looking to improve internal communication? Or do you want to make knowledge sharing easier? Or do you want to deliver a quality customer experience? One way you achieve these goals is through effective business communication. For example, resolving support tickets quickly is not enough on its own. It would help if you also were mindful of how you communicate with the user.

Collaborations 130

Collaborations Cybersecurity Labor Costs Software 130

The Global Small Business Blog

MARCH 20, 2023

©iStock/gorodenkoff What's affecting me, my clients, my colleagues and other global small business owners: Take your global remote workforce from policy to practice. What's the magic number for working in-office weekly? The global talent pool is open for business. Quote of the week: "People are more productive working at home than people would have expected.

Engineering 147

Engineering 147

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Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

Resource Optimizing

McKinsey and Company

MARCH 20, 2023

Generation Z comprises people born between 1996 and 2010. This generation’s identity has been shaped by the digital age, climate anxiety, a shifting financial landscape, and COVID-19.

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126

Forrester Digital Transformation

MARCH 24, 2023

To help you reach a future fit IT organization, Forrester has identified the six key steps to understanding IT operating model customers and stakeholders — if you do this, you can put them at the center of design, build, deliver, and serve.

Design 231

Design Information Technology 231

Redial

MARCH 21, 2023

It has been fascinating keeping up with the constantly evolving world of technology, media, and telecom , with new trends and innovations emerging yearly. As we keep moving into 2023, several trends are shaping the industry and creating exciting opportunities for businesses of all sizes. One of the biggest trends in the industry right now is the rise of nearshore call centers and their technology, which has enhanced many processes and keeps becoming more popular among investors due to internal f

Nearshoring 100

Nearshoring Call Center Right-Sizing Labor Costs 100

Perficient Digital Transformation

MARCH 24, 2023

The St. Louis Business Journal has officially identified Perficient as a 2023 Best Place to Work in its annual awards program. Earlier in the year, Perficient was named a finalist by the Business Journal. Now, they have announced the full list of winners in a special publication. We’re proud to once again be recognized for our commitment to cultivating an award-winning culture for our Perficient colleagues.

Administrative 116

Administrative Banking Management 116

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Reduced Overhead

McKinsey and Company

MARCH 24, 2023

Resilience means understanding the criticality of a business process, the capability of the underlying technology, the business impact if the technology fails, and the organization’s risk tolerance.

Risk Management 102

Risk Management Risk Management Cybersecurity Management 102

Forrester Digital Transformation

MARCH 24, 2023

Learn how to cut through the noise and build compelling business cases using Forrester's proven Total Economic Impact™ methodology — the same methodology we use to help our clients demonstrate a consistent, proven, and repeatable way to justify technology investments.

Marketing 130

Marketing 130

TMS

MARCH 23, 2023

Books are the key to becoming brighter and successful from all point of view. They can make you a better person, they can give you other perspectives and offer you powerful insight. Whenever you have the chance to read, you should do it. We follow this at TMS Outsource and we’ve grown a lot in the past years. Do you know that most CEOs read around five books per month?

Out-Tasking 98

Out-Tasking Design Jobbing Finance 98

Perficient Digital Transformation

MARCH 22, 2023

Recent headlines have highlighted the failure of SVB Financial Group, the parent company of Silicon Valley Bank (“SVB”). To help both current and future clients, using publicly available financial records of SVB, including the last two annual reports and every 10-Ks and 10-Q filed this decade, a team of Perficient team members from around the world have gone beyond the headlines to analyze what the root cause of the run on the bank was, and what our clients and us can both learn from the mistake

Banking 111

Banking Regulations Sales Management 111

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In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

Analytics

Magellan Solutions

MARCH 22, 2023

What is the Best Way to Analyze Call Center Performance? Analyzing call center performance is best done through data and analytics. Several visualization techniques can be used to achieve this. By using this type of analysis, call centers can identify trends that point to issues inside their departments with less dependence on intuition or bias. Another effective way to analyze call center performance is by conducting surveys and interviews.

Call Center 98

Call Center Customer Service Outsourcing Efficiency 98

Forrester Digital Transformation

MARCH 24, 2023

This week, the Forrester Wave: Content Platforms, Q1 2023 went live! We looked at 13 key vendors and evaluated them on 26 criteria. This resulted in 3 Leaders, 7 Strong Performers, 2 Contender, and 1 Challenger.

Marketing 130

Marketing 130

Raya Contact Center

MARCH 20, 2023

For the third consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list. The recognition is given by the International Association of Outsourcing Professionals® (IAOP), which is a global, standard-setting organization and advocates for the outsourcing profession based in the US. Its annual Global Outsourcing 100 list is one of the most prominent acknowledgments that recognizes the world’s best outsourcing service providers and advisors.

Outsourcing 98

Outsourcing Supply Chain Management Global Outsourcing Selective Outsourcing 98

Perficient Digital Transformation

MARCH 22, 2023

For the scenario of independent deployment of your NextJs static site, say in an automated deployment, one missing piece is a way to push the SSG site into Vercel. Here I provided a simple deployment script using the Vercel CLI of the static site in the XM Cloud project. Code: # Set up variables with your Vercel project and Sitecore XM Cloud environment details $VercelProjectName = "POC Project" $VercelToken = "xxxxxxxxxxxxxxx" # Set up the path to the Next.js project subfolder $nextjsSubfolderP

Accounting 111

Accounting Automation Sourcing Software 111

Advertiser: Paycor

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

Magellan Solutions

MARCH 22, 2023

What is the Best Way to Analyze Call Center Performance? Analyzing call center performance is best done through data and analytics. Several visualization techniques can be used to achieve this. By using this type of analysis, call centers can identify trends that point to issues inside their departments with less dependence on intuition or bias. Another effective way to analyze call center performance is by conducting surveys and interviews.

Call Center 98

Call Center Customer Service Outsourcing Efficiency 98

Forrester Digital Transformation

MARCH 23, 2023

We found that agnosia quite nicely describes what is happening with companies’ efforts around experience. Their inability to identify you as the same individual after having repeatedly interacted with them as a customer and user and employee over a period of time, might cause you to question your sanity when interacting with them.

Information Technology 130

Information Technology Design Management 130

Raya Contact Center

MARCH 21, 2023

For the third consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list. The recognition is given by the International Association of Outsourcing Professionals® (IAOP), which is a global, standard-setting organization and advocates for the outsourcing profession based in the US. Its annual Global Outsourcing 100 list is one of the most prominent acknowledgments that recognizes the world’s best outsourcing service providers and advisors.

Outsourcing 98

Outsourcing Supply Chain Management Global Outsourcing Selective Outsourcing 98

Perficient Digital Transformation

MARCH 22, 2023

There’s been a lot of reporting on the healthcare moves that retail giants like CVS , Walmart , Best Buy, and Walgreens have made of late. For the average healthcare consumer, this is welcome news — the locations are nearby, it is easy to make an appointment (and can be faster too), and the pharmacy is right there. No need for a second stop to pick up a prescription, bandages, mobility aids, or even a gallon of milk.

Retail 110

Retail Healthcare Right-Sizing Sales 110

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Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.