Sat.Sep 02, 2023 - Fri.Sep 08, 2023

article thumbnail

AI will destroy outsourcing…or will it?

Intelligent Sourcing

Search engines are integrating it. Some writers are striking because of it. Recently, few topics have garnered as much attention as artificial intelligence. With the introduction of new AI platforms, many people are worried about how this technology will affect their jobs. In fact, some are even wondering if AI will eventually replace ALL human-led […] The post AI will destroy outsourcing…or will it?

article thumbnail

Complete guide to outsourcing construction and engineering services

Microsourcing

Recruitment can be a tricky business in any industry but there are several factors that make life particularly challenging for managers and HR leaders in construction and engineering services. For starters, a significant amount of the work they deliver is project-based so their workloads – and, in turn, their workforces - are constantly evolving. From the number of staff needed to the skill sets required, it is rarely a case of one size fits all.

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Performance Testing 101: What It Is + How to Implement Like a Pro

Unosquare

Few things will drive users away faster than slow or glitchy software. But how can development teams ensure their applications deliver what end-users expect and that what they create performs well under real-world conditions? The best way is with performance testing. This post will explore what performance testing is, its key types and metrics, as well as must-have tools.

article thumbnail

Why U.S. Manufacturers Are Operating in Mexico Now More Than Ever

Ivemsa

In the 1960s, U.S. manufacturers began operating in Mexico as part of its maquiladora program. Their success from the beginning has solidified the trade partnership between the two countries to where it is today. Since then, the U.S. has become Mexico’s largest trading partner with goods and services totaling over $614 billion. Now, as it’s done in the past, U.S. leaders are looking to Mexico again to support the current spike in microchip production.

article thumbnail

We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

article thumbnail

5 Things To Consider Before Hiring A Call Center

Redial

Is your company growing and knows how important customer service is to success? Companies are constantly looking for ways to improve their customer support and facilitate their operations, and one popular solution is to hire a call center. Outsourcing customer support to a call center can offer several advantages , including cost savings and improved service quality.

article thumbnail

From Grill to Global: Exporting the BBQ Experience (wegginar® 9/6/23)

The Global Small Business Blog

©2023 Women Entrepreneurs Grow Global. All rights reserved. ? ? Buckle up for some exporting knowledge Global Small Business Blog fans! ? ? Every month it's a given that Women Entrepreneurs Grow Global® features women business owners on its wegginars and How She Went Global® podcast talking about how they have taken their businesses global. wegg® is proud to showcase these women who are breaking boundaries and helping others understand what it takes to expand a business internationally.

More Trending

article thumbnail

Generative AI: Meet your partner in customer service

IBM Services

Brands that deliver an excellent customer experience (CX) will always be more resilient than those that don’t. Giving our customers personalized support at every stage of their journey is proven to earn their longtime loyalty—and keep them from switching to a competitor. The challenge, however, is that many teams operate in siloes that inhibit them from applying their customer insights in meaningful ways.

article thumbnail

Mainframe and the cloud? It’s easy with open source

IBM Business Partners

This is part four in a five-part series on mainframe modernization. The secret to mainstreaming the mainframe into today’s modern, cloud-centric IT environments is to make the experience of working with the mainframe like the experience of working off the mainframe—especially the developer experience (DX). Historically, working on the mainframe was an entirely different experience from the distributed world.

Sourcing 120
article thumbnail

Satisfy Your Global Customers' Needs

The Global Small Business Blog

©iStock/melitas If you want to build a successful relationship with your customers, it is essential that you take time out to satisfy their needs, regardless of whether they understand your language. You could use picture cues if written or spoken communication is optional. Hiring a professional translation company or a linguist to help you is the most effective way to communicate efficiently with a foreign client.

article thumbnail

How to create custom Cascading Dropdown List element in Sitecore Form.

Perficient Digital Transformation

Sitecore has form elements OOB that meet practically all form requirements. But in some scenarios, we may need to create a custom element to fulfill the requirement like the Cascading Dropdown List. We had a scenario where we needed to load all Products of selected Categories in dropdown lists. We intended to utilize the Sitecore SXA Filter. However, after selecting Category from the list, it loads the associated Products in the Products dropdown list while removing the other Category item from

Design 105
article thumbnail

Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

article thumbnail

Data is essential: Building an effective generative AI marketing strategy

IBM Services

Generative AI is powering a new world of creative, customized communications, allowing marketing teams to deliver greater personalization at scale and meet today’s high customer expectations. The potential of this powerful new tool spans the entire end-to-end marketing process, from internal communications and productivity to customer-facing channels and product support.

Marketing 119
article thumbnail

Master Data Management: Your Road to Business Success

V-Soft Consulting

Global enterprises today have hundreds of separate applications and systems , such as ERP and CRM , which they rely on for many purposes. Each of these systems contains critical business information about customers , services, products, suppliers , along with several other entities. Unfortunately, these enterprise s often e ncounter fragmented, duplicated , and out dated data.

article thumbnail

Today in Global Small Business: On Labor Day, America Honors and Celebrates the Labor Movement

The Global Small Business Blog

©iStock/kanyakits What's affecting me, my clients, my colleagues and other global small business owners: Labor Day is a federal holiday in the United States celebrated on the first Monday in September to honor and recognize the American labor movement and the works and contributions of laborers to the development and achievements of the United States.

article thumbnail

3Pillar Global Acquires Chenoa Information Services to Enter $27B Low-code Market

3Pillar Global

Acquisition extends capabilities to address rapid software development demand fueled by generative AI-coding technologies and deepens vertical expertise in Banking, Financial Services & Insurance FAIRFAX, VA, September 6, 2023 – 3Pillar Global , a leading developer of breakthrough digital products, today announced it is expanding its business through the acquisition of digital engineering firm Chenoa Information Services.

article thumbnail

Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

article thumbnail

What is the vulnerability management process?

IBM Services

Modern enterprise networks are vast systems of remote and on-premises endpoints, locally installed software, cloud apps , and third-party services. Every one of these assets plays a vital role in business operations—and any of them could contain vulnerabilities that threat actors can use to sow chaos. Organizations rely on the vulnerability management process to head off these cyberthreats before they strike.

article thumbnail

The Resilience of the BPO Industry During Economic Crisis

Intelligent Sourcing

Business Process Outsourcing (BPO) has evolved from being a supplemental aspect of companies to an integral part of business strategies across industries. By taking on roles ranging from customer support and technical assistance to finance, accounting, and human resources, BPOs not only streamline operations but also significantly cut costs, enabling companies to concentrate on their […] The post The Resilience of the BPO Industry During Economic Crisis appeared first on Intelligent Sourci

BPO 98
article thumbnail

Captain Fresh: Fueling Global Ambitions

The Global Small Business Blog

©iStock/seamartini Captain Fresh – a B2B fish and seafood startup – says it relies on the Indian Ocean Region for its supply, with India representing a significant 90% of the supply. In terms of demand, Europe, the US, and India each contribute roughly equal shares, with additional demand originating from South East Asia. The company has raised $20 million as part of an extended Series C round led by Japan-based SBI Investment and Dubai-based Evolvence Capital.

Retail 161
article thumbnail

Mastering Customer Engagement in 2023: The Best AI Chatbot Tools

Magellan Solutions

Written by: Janselle Miguel Artificial Intelligence (AI) is more than just a buzzword in today’s digital age. Instead, it’s a powerhouse tool transforming the service provision game. True to this, over half of marketing leaders already harness AI’s potential. Another 27% are gearing up to do so within the next two years. Why the AI frenzy?

article thumbnail

Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

article thumbnail

Connecting to private VPC networks using IBM Cloud Secrets Manager authenticated VPN on IBM Cloud

IBM Services

As security becomes ever tighter, with businesses provisioning more of their infrastructure on private networks, flexible access requires a VPN solution. In this post, we examine how to leverage the IBM Cloud VPN as a Service (VPNaaS) offering for VPC, while managing authentication through IBM Cloud Secrets Manager. IBM Cloud Secrets Manager IBM Cloud Secrets Manager provides a centralised resource to manage various secrets.

article thumbnail

Translating Different Content Types Using Helsinki-NLP ML Model from Hugging Face

Perficient Digital Transformation

Introduction In Hugging Face, a translation model is a pre-trained deep learning model that can be used for machine translation tasks, These models are pre-trained on large amounts of multilingual data and fine-tuned on translation-specific datasets. To use a translation model in Hugging Face, we typically load the model using the from_pretrained() function, which fetches the pre-trained weights and configuration.

article thumbnail

A Guide to Avoiding Common Pitfalls: Five Reasons Small Businesses Fail

inDinero

As a small business owner, the statistics around business longevity might seem daunting. According to the Small Business Administration, only about half of all businesses weather past the first five years. However, this should not deter you from pursuing your entrepreneurial dream. Understanding the common reasons behind business failures can equip you with the knowledge to steer clear of them.

article thumbnail

A Guide To Analyse Payroll Challenges Faced by Small and Medium Organizations

Paysquare

At the starting of the previous fiscal year, companies were moved to remote working and every employee started adjusting to the work-from-home office culture. Today, this culture has become commonplace and now we are more comfortable in this environment; (only until the pandemic subsides and offices reopen). However, in between this chaos, a series of organizations faced issues with payroll.

Payroll 95
article thumbnail

Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

article thumbnail

Harnessing AI and data analytics can make clean energy more viable

IBM Services

The effects of climate change grow more tangible by the day. As a result, the electric power industry is hastening efforts to reduce environmental impact. To do so, they need help to get a clearer picture of where they fall on the emissions reduction roadmap, and to better understand their opportunities for improvement. This is where harnessing artificial intelligence (AI) and data analytics can help.

article thumbnail

The Power of Pushing Bounadries, Buttons and Yourself

Eclaro

You know that guy who knows everyone, who always reaches out and says hello, who meets people and builds relationships not because he has to but because he genuinely loves it? Yeah, we know him, too.

93
article thumbnail

Budgeting Process: Steps and Best Practices for Planning a Budget

Planergy Software

Clients and results More Customers We saved more than $1 million on our spend in the first year and just recently identified an opportunity to save about $10,000 every month on recurring expenses with Planergy. Cristian Maradiaga King Ocean Book a Live Demo Download a free copy of "Indirect Spend Guide", to learn: Where the best opportunities for savings are in indirect spend.

Finance 92
article thumbnail

Zinnov-nasscom India GCC Trends – Half Yearly Analysis – Automotive, and Aerospace & Defense – H1 2023

Zinnov

In H1 2023’s update of the Zinnov-nasscom India GCC ecosystem report, we focused on the Automotive, and Aerospace & Defense verticals. In the past, Global Capability Centers (GCCs) primarily established their presence in India to manage legacy work or serve as support functions for global operations. However, the landscape has evolved significantly in recent years.

article thumbnail

The HR Leader’s Survival Guide

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

article thumbnail

Building AI for business: IBM’s Granite foundation models

IBM Services

It’s an exciting time in AI for business. As we apply the technology more widely across areas ranging from customer service to HR to code modernization, artificial intelligence (AI) is helping increasing numbers of us work smarter, not harder. And as we are just at the start of the AI for business revolution, the potential for improving productivity and creativity is vast.

article thumbnail

Summer Isn't Over and Neither Is Your Job Search

Eclaro

Why is everyone in such a rush to shove summer out the door once the beginning of September arrives? The unofficial end of the season of sun and surf may have come and gone with Labor Day Weekend’s passing, but we’re taking an endless summer approach around here at Eclaro.

Jobbing 80
article thumbnail

Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2023

Everest Group

Customer Experience Management (CXM) Services After an unprecedented rebound in 2021, the global Customer Experience Management (CXM) outsourcing market experienced a relative slowdown in 2022 due to macro-economic challenges and concerns about market downturns leading to a deceleration in new deals. Notwithstanding these challenges, enterprises have remained committed to optimizing costs, pursuing digital transformation, and improving customer loyalty and retention.

article thumbnail

Tackling Healthcare Staffing Shortages with Salesforce and Artificial Intelligence (AI)

Perficient Digital Transformation

Aging Populations and Staff Burnout Combine to Create a Perfect Storm for Healthcare Staffing Shortage For the first time in US history, older adults will outnumber younger individuals. The global population is top-heavy with more than 1 in every 6 Americans falling in the 65 or older age range (AARP, 2023). As the population ages and we see a continued increase in patients with more than one chronic condition, the demand on healthcare providers is not going to lessen in the upcoming decades (CD

article thumbnail

Foundations of Diversity: Building an Inclusive Company From the Ground Up

Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.