Sat.Nov 05, 2022 - Fri.Nov 11, 2022

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Today in Global Small Business: How CSR and ESG Can Fuel a Strong Company Culture

The Global Small Business Blog

©iStock/metamorworks What's affecting me, my clients, my colleagues and other global small business owners: How corporate social responsibility (CSR) and environmental, social and governance (ESG) fueled strong company culture at Kyndryl. Lessons to learn. Mistakes that can happen in the global marketplace. Quote of the week: “People like to know that the companies they interact with and buy from are companies that do good in the world.” – Hendrith Vanlon Smith Jr, CEO of Mayflower-Plymouth How

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Top 6 ways eCommerce companies are cutting costs and improving operational efficiency

Influx

In business, every penny counts. For your eCommerce business, saving money where you can allows you to offer less expensive products that will increase demand and profits. Initiating an optimized process that cuts costs and keeps quality high will put you above competitors and keep customers happy. . Whether you have 2 team members or 2,000, these practical tips can help you cut eCommerce costs and streamline your business!

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Top 10 Criteria For Selecting The Best ITSM Tool

31 West

Is your existing ITSM addressing your IT challenges efficiently? When was the last time you upgraded the system? Your service desk is as important as any other management operation. According to an ITSM Benchmarking Report , 50% of organizations believe their IT desk is “good” or “great.” A quarter of companies think they are “getting there,” and the other quarter says “there is room for improvement.”.

Sales 130
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Author Talks: In defense of big data

McKinsey and Company

Public discourse is often wary of automation, AI, and data collection, but along with the risks of digital technology comes its power to address climate change and prevent discrimination.

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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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ALES Talks 2022 – How to Add Value to Global Services? | Webinar

Everest Group

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Service 52
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Predictions 2023: Tech Teams Set Sights On Communication Coordination To Inform Insights Initiatives

Forrester Digital Transformation

Data and analytics teams are in for a bumpy ride in 2023. Those that can configure their content and communications best will outperform (and outlast) their competitors in the long run.

Analytics 246

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Design-First or API-First: What’s the Best Approach?

Groove Technology

Businesses are heavily investing in the creation of mobile apps to gain market share, given that there are over 6.5 billion smartphone users worldwide. When using mobile app development services, the most frequent challenge faced by enterprises is whether to use an API-first or design-first strategy. Developers who use API first architecture concentrate on writing reusable API code for their products.

Design 130
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Is your CX good enough for young travelers?

Redial

The travel industry is going through an exciting transformation and recovery as millennials and Gen Zer’s become the majority of travelers. According to data by Deloitte and travel perk, Millennials currently make up 41% of travelers, with Gen Z accounting for another 19%. And this trend is only accelerating. By 2022, millennials will make up 49% of travelers, while Gen Z will account for 26%.

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Enable Site Features That Make Shopping Easy This Holiday Season

Forrester Digital Transformation

Online holiday sales are expected to grow at a faster rate than holiday sales overall this year. That means retailers must ensure that their websites are set up for success.

Retail 240
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Without Internet Connectivity, Global Small Businesses Miss Out

The Global Small Business Blog

©iStock/metamorworks Digitalization opens new possibilities to connect, engage and share with others, to earn, learn and socialize, to find solutions that can reduce our climate impacts. Without connectivity people miss out on access to education, jobs and social activities, while micro, small, and medium businesses lose their competitive edge. The B20 Digitalization Taskforce will focus its message to G20 leaders on universal connectivity, digital skills and the digitalization of businesses of

Jobbing 177
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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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How to build a cross-platform mobile app?

Groove Technology

The market for mobile apps is rapidly growing in today’s fast-paced environment. As a result, mobile marketing is getting more competitive. You must be extremely picky about the methodology used for mobile app development if you want to guarantee your app’s visibility in such a complicated situation. You must use a systematic approach to app development to produce a successful mobile application.

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Is it important to deliver great CX for the gaming industry? 

Redial

For the past few decades, the gaming market has been growing at an exponential rate. Already with a worth of US$197.00bn in 2022. This trend is expected to continue, and analysts predict that it will become an industry worth $ US$285.00bn by 2027. The popularity of constant & endless games can partly be attributed to their immersive and engaging user experience.

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Predictions 2023: Retail Health, Decentralized Trials, And Wellness Are On The Front Lines

Forrester Digital Transformation

To keep pace with sweeping changes, healthcare organizations must invest in transformation and their workforce talent, or risk their market foothold.

Retail 241
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Don't Overestimate the Staying Power of the Pandemic’s E-commerce Boom

The Global Small Business Blog

©iStock/A stockphoto During the pandemic, businesses of all sizes, from mom-and-pop shops to big box retailers, invested heavily in growing their digital footprints — including through advertising on social media — to reach the rapidly expanding online customer base. Instead, the digital shopping revolution appears to have stalled. Meta chief executive Mark Zuckerberg made a startling admission on Wednesday during a private Zoom call for the 11,000 workers his company had just laid off: They wer

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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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How To Choose The Best Managed IT Service Desk Provider ?

31 West

When hiring a managed IT desk service provider, you must consider hard metrics and soft skills. As security has become a priority for all companies, people are seeking the help of qualified and experienced service desk providers to streamline their IT functions. Putting your IT operations and database in the hands of an IT company might seem daunting at first.

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Scaling up: How founder CEOs and teams can go beyond aspiration to ascent

McKinsey and Company

For many start-ups, the challenge is no longer about securing capital—it’s about learning how to restructure themselves as fast as their products or organizations can evolve.

Design 121
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Predictions 2023: Payments Players Focus On Fundamentals

Forrester Digital Transformation

Payments will once again be top of mind for fintechs, merchants, and consumers — but for reasons different from those of the past three years.

Service 242
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North Star Goal Setting

Perficient Digital Transformation

Goal Setting Options Abound. There are many ways that businesses set goals, choose priorities, and ensure that their teams are rowing in the same direction. You’ve probably created SMART goals, been asked to use OKRs, watched KPIs, laid out Vision Boards, or updated Kanban Boards. These are all great tools to help keep team alignment. I’ve used these for many years with different teams and with varying success.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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SEBPO Names Todd Handy as Chief Revenue Officer

SEBPO

SEBPO Names Todd Handy as Chief Revenue Officer. NEWS. November 11, 2022. SEBPO Names Todd Handy as Chief Revenue Officer. SEBPO Chief Revenue Officer Todd Handy. Global outsourcing partner, SEBPO, announces digital media and outsourcing expert, Todd Handy, as Chief Revenue Officer to significantly increase revenue and company growth, implement industry best practices and revolutionize digital media and business operations at SEBPO.

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Living longer in better health: Six shifts needed for healthy aging

McKinsey and Company

As many individuals live well past retirement age, stakeholders are examining how interventions, data, and innovation can transform aging.

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Understand Apple’s Mail Privacy Protection Ahead Of the Holiday Season

Forrester Digital Transformation

Learn highlights about Apple's Mail Privacy Protection (MPP) ahead of the holiday season to expertly craft your email marketing strategy.

Marketing 245
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Fundamentals of cloud data security and protection

Hyland

In this piece: What is data protection in the cloud? Why data security is important in cloud computing. Cloud data security best practices. How do you ensure data security in cloud computing? Cloud data security issues and challenges. Cloud vs. datacenter security. Cloud data security for content services. Cloud data security is a top priority for any cloud-enabled organization.

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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

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What Are Tripartite Agreements? Definition & Overview

Velocity Global

Global expansion presents many business opportunities, from engaging a larger talent pool to reducing labor costs. However, it also comes with legal challenges that lead to significant penalties if businesses fail to maintain compliance. To avoid the risks of noncompliance, a company may enter into a tripartite agreement that states the legal rights and obligations of each party involved in the expansion.

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Building a world-class Dutch start-up ecosystem

McKinsey and Company

A strategy to both increase the number of start-ups and facilitate their ability to scale can elevate the Netherlands to a global leader in the world of entrepreneurship ecosystems.

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‘Tis The Season Of Open Enrollment, But Members Need More Information to Be Jolly

Forrester Digital Transformation

As open enrollment commences, health insurers face a major knowledge gap, preventing them from engaging their members.

Insurance 245
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A People-First Approach for Agency Survival Starts with These Steps

SEBPO

A People-First Approach for Agency Survival Starts with These Steps. BLOG. A People-First Approach for Agency Survival Starts with These Steps. A few years ago, would you have predicted that your daily commute would shift from a morning drive to the office to shuffling in your slippers from the kitchen to the dining room for your next virtual meeting?

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The HR Leader’s Survival Guide

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

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Forecasting For IT in an Unpredictable Climate

.orgSource

It’s a game! It’s a store! It’s entertainment! Nope, it’s the metaverse—a unique amalgam of online obsessions designed to keep thumbs clicking and Venmo accounts begging for cash. Or that’s what the creators of Forever 21 Shop City seem to be aiming for. Check it out. Technology research and consulting firm, Gartner, and Forbes Magazine […]. The post Forecasting For IT in an Unpredictable Climate appeared first on.orgSource.

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When things get rocky, practice deliberate calm

McKinsey and Company

When faced with an unfamiliar crisis, most leaders spring into action. But wait—here’s why it’s better for those in charge to pause instead of pounce.

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Collaborative Supply Networks Can Resolve The Logistics Logjam

Forrester Digital Transformation

Road transportation is fragmented and wasteful Road freight accounts for 30% of the global logistics spend at about US$1.9 trillion per year. But road transportation is a highly fragmented industry. Most North American carriers operate fewer than 20 trucks, and companies with fewer than 50 employees generate more than 60% of European road freight market […].

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How to Incorporate Diversity and Inclusivity into Your Company Culture

Globalization Partners

Diversity and inclusivity in the workplace should be a priority for every company. Building teams from varying backgrounds not only improves the employee experience, but it also enhances productivity and the decision-making process, according to McKinsey. Several studies indicate that millennials are 16 percent more diverse than baby boomers and, that by 2065, the U.S. population will have no racial majority.

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Foundations of Diversity: Building an Inclusive Company From the Ground Up

Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.