The Global Small Business Blog

FEBRUARY 5, 2022

©2022 Laurel J. Delaney. All rights reserved. "Let us love winter, for it is the spring of genius." – Pietro Aretino.

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Forrester Digital Transformation

FEBRUARY 9, 2022

Onboard New Reps Fast To Avoid Missing Out On Revenue Onboarding new reps quickly is key to achieving annual revenue and quota goals. To do this, sales executives should develop a best-in-class onboarding program by utilizing three core principles: Establish what the sales organization will do to help reps gain competencies. Outline what the new […].

Sales 246

Sales 246

Groove Technology

FEBRUARY 9, 2022

Customer. Our customer is a yoga center from Vietnam. Challenge. The yoga center already had a website, but they did not build it properly. Since Covid-19 occurred, they realized the rising demand for yoga at home. Therefore, they asked Groove to help them optimize the website with more features. Technologies. MySQL, SQL Server.

Retail 130

Retail Marketing Service 130

Velocity Global

FEBRUARY 9, 2022

China is a great choice for any business looking to expand its influence. The country’s rapidly growing economy and large number of opportunities make it so that many different businesses can thrive there. Before expanding, though, businesses need to learn the ins and outs of China’s social credit system (SCS). The social credit system was designed to make sure individuals and businesses in China comply with the country’s laws and regulations.

Regulations 117

Regulations Government Administrative Banking 117

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What is Remote-Insourcing? Sounds like an oxymoron, right? Not anymore. Remote-Insourcing isn’t outsourcing—it’s a revolutionary staffing model that lets our clients fill key entry-level positions with top-tier, loyal, long-term talent, integrated seamlessly into their businesses—just like local employees but without the turnover or W2 HR hassles. With under 3% unwanted attrition, you train once and keep the same team for years.

Outsourcing

The Global Small Business Blog

FEBRUARY 8, 2022

©iStock/invincible_bulldog Between supply chain issues, inflation and the Great Resignation, global small business owners must starting adapting now to thrive in the near-future. Surviving and thriving in the coming years will require entrepreneurs to demonstrate grit and an ability to adapt quickly and implement the right strategies. While you pull on enormous amount of grit, you will also need time to rehabilitate from the trauma of the pandemic.

Management 243

Management 243

Forrester Digital Transformation

FEBRUARY 9, 2022

Government organizations that want to improve the services, benefits, products, and experiences that they provide to customers must focus relentlessly on customers’ needs. This means putting customers at the center of strategy, leadership behaviors, and everyday operations – an approach that Forrester calls customer obsession. Most government organizations want to be more customer obsessed.

Government 245

Government Service Design Management 245

Perficient Digital Transformation

FEBRUARY 8, 2022

In this episode, Kim talks with Chris Echelmeier, Senior Director in the the Microsoft Employee Experience practice where he focuses on driving culture change at the employee and the organization level and who has a unique perspective on what Employee Experience is, is not, and why it is becoming the top priority for business leaders today. Subscribe Where You Listen.

Sales 116

Sales Research Marketing 116

The Global Small Business Blog

FEBRUARY 10, 2022

©iStock/CDPhotoWorkz Recently, Commerce Minister Piyush Goyal said India's exports in December 2021 surged 37 percent on an annual basis to $37.29 billion — the highest-ever monthly figure — and the country’s merchandise exports would cross $400 billion this fiscal. This means there are enormous opportunities for the global market emerging from India.

Marketing 232

Marketing 232

Forrester Digital Transformation

FEBRUARY 11, 2022

In 2022, banks are refocusing their efforts on innovation, sustainability, and IT improvements.

Banking 242

Banking Finance Service 242

Groove Technology

FEBRUARY 8, 2022

Outsourcing was heavily attacked in its early days, as with many revolutionary techniques. Those who oppose it claim that outsourcing is responsible for various adverse effects, from encouraging companies to outsource tasks that they can no longer perform internally to generating a significant decline in the domestic labor market. When it comes down to it, outsourcing has become a full-fledged business strategy because of its two primary advantages: cost-effectiveness and access to global talent

IT Outsourcing 130

IT Outsourcing Outsourcing Cybersecurity Offshoring 130

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Unlock the full potential of your remote team with Hubstaff’s Definitive Guide to Managing a Remote Team. Learn actionable strategies to build, lead, and optimize a high-performing distributed workforce. In it, you’ll learn: Proven strategies for hiring top remote talent and building a cohesive team Best practices for overcoming common remote work challenges, including communication and time management How to foster accountability and productivity with effective systems and tools Techniques for

Management

Perficient Digital Transformation

FEBRUARY 7, 2022

Today, many businesses depend on Microsoft Teams for internal communications and Amazon Connect for their contact center, making it challenging for agents to accept queued calls and simultaneously answer internal calls in Teams. Suppose there is no status synchronization between the two solutions. In that case, this behavior could significantly impact several levels, such as the quality of service, as some calls are abandoned and not answered.

Administrative 116

Administrative Sales Flexibility Service 116

The Global Small Business Blog

FEBRUARY 11, 2022

©iStock/Lea BOUKNIGHT According to data from the United States Census Bureau, Texas is the top exporting state for the 20th consecutive year. In an issued statement, Governor Greg Abbott proclaims Texas had more than $375.3 billion in exports in 2021 alone, surpassing both 2019 and 2020 totals. Governor Greg Abbott says that "Made in Texas is a powerful global brand.".

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Forrester Digital Transformation

FEBRUARY 8, 2022

Over the past two years, Forrester’s research teams have been really diving into the role that technology executives play in driving innovation. And that research has shown that companies driving a sustainable approach to innovation grow more than 2.5 times their industry average year over year. That’s why we’ve identified inspiring and innovating through technology […].

Research 241

Research 241

Groove Technology

FEBRUARY 8, 2022

The exponential growth of online businesses shows that customers all over the world prefer to go digital, as evidenced by the recent eCommerce boom. All kinds of information can be found on the Internet. If an eCommerce platform wants to remain competitive and relevant, it needs to pay attention to a few key aspects. Research has shown that the primary factors that allow online stores to achieve a business profit are the identification of customer preference and the understanding of their shoppi

Sales 130

Sales Engineering Flexibility Sourcing 130

Advertiser: Paycor

The right HR metrics can illuminate hidden trends, justify decisions to the C-suite, and give you an edge in this unpredictable economy. Download Paycor’s guide and learn how to calculate your: Cost-per-Hire Total Financial Impact of Absences Voluntary Turnover Rate And more!

McKinsey and Company

FEBRUARY 10, 2022

In the next decade, Amy Webb predicts that synthetic biology will be as common as artificial intelligence.

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The Global Small Business Blog

FEBRUARY 9, 2022

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Forrester Digital Transformation

FEBRUARY 7, 2022

As I worked to develop guidance around AIOps, I soon found that other commonly used terms were equally confusing to people in our industry. How is it that an industry with so many highly educated professionals can have so many problems with words? The latest IT linguistics conundrum is “observability.” While developing my AIOps reference […].

Information Technology 241

Information Technology 241

Groove Technology

FEBRUARY 5, 2022

Nowadays, businesses, particularly SMEs without an IT department, want to be technically knowledgeable and want to benefit from technological advancement right away. According to a Google survey, 86% of enterprises believe their company must create and begin production of new software as soon as possible. Implementing DevOps has grown in popularity over the last few years. 77% of enterprises currently rely on DevOps best practices to release software or plan to do so shortly.

Outsourcing 130

Outsourcing Collaborations Software Automation 130

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Learn how a publically traded US fintech company elevated its nearshore strategy. By working with a strategic staffing partner in Mexico, they developed targeted internship programs at multiple universities.

Nearshoring

McKinsey and Company

FEBRUARY 9, 2022

Global distribution issues and increasingly complex supply chains are forcing companies to modernize the tools they use for forecasting demand and planning how to meet it.

Supply Chain Management 111

Supply Chain Management Management Service 111

The Global Small Business Blog

FEBRUARY 7, 2022

©iStock/akbarudi akbarudi What's affecting me, my clients, my colleagues and other global small business owners: Our friend and colleague, John Yunker, GlobalByDesign, shares The Year of the Tiger: Websites Celebrating the Lunar New Year. The future of wellness: connected and customized. The United States is considering a radical rethinking of the dollar for today's digital world.

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Forrester Digital Transformation

FEBRUARY 10, 2022

As a follow-up to “Observability — Is It IT Voyeurism?”, we want to provide a bit more guidance around the “observer” and the “observed” parts for the technologists who are building these systems. As we discussed, observability doesn’t happen on its own. We noted that observability is the capability of being observed. It’s a delicate […].

Design 240

Design Information Technology 240

Perillion

FEBRUARY 8, 2022

What are the most regulated industries in the U.S.? It seems like a simple enough question, but coming up with an answer is less straightforward than you might expect.

Regulations 111

Regulations Management 111

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The Enterprise Knowledge Assistant (EKA) by Intetics is a groundbreaking platform tailored to revolutionize business operations for enterprises, SMBs, and startups. Powered by Generative AI, NLP, and ML, EKA automates tasks like information retrieval, customer support, and content creation. Boost efficiency by 30-50%, cut routine inquiries by 40%, and reduce training time by 30-50%.

Customer Support

Globalization Partners

FEBRUARY 10, 2022

Companies can significantly benefit from hiring and managing global talent for both long- and short-term roles; insight into international markets and talent diversity are two such benefits. Recruiting in different geographic regions can, however, be an intimidating undertaking for hiring managers — especially if they are navigating the international talent search themselves for the first time.

Global Hiring 105

Global Hiring Automation Global Recruiting Out-Tasking 105

Designveloper

FEBRUARY 5, 2022

You plan to digitize business operations. So you then come up with a good idea. The next thing is to turn the idea into a real, feasible solution. Whether you develop an app internally or outsource it, a mobile app design process is among the most critical considerations. This holds true, whether you come from already established companies or startups and whether your projects are complex or not.

Design 105

Design Offshoring Research Out-Tasking 105

Forrester Digital Transformation

FEBRUARY 11, 2022

Today, 67% of people say their service desk is doing a good job — that sounds like things are going pretty well. However, only 42% say they don’t have long-running IT issues. That’s a problem we do need to talk about. What Does This Mean? First, the humans in IT are doing impressively well. Despite […].

Jobbing 130

Jobbing Service 130

Automation Anywhere

FEBRUARY 11, 2022

It came from the cloud. Built for the future. Breaking down and transcending the siloes. Freeing people from the mundane. The repetitive. Ready for anything. Available from anywhere. And, in the end, end-to-end, leaving no process or worker behind. The champion of hyperautomation. The edge of modernization. The 360-degree solution. And now, it’s better than ever.

Automation 98

Automation 98

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BPO

Airswift

FEBRUARY 11, 2022

Source: Frame Stock Footage/Shutterstock.

Sourcing 98

Sourcing 98

Auxis

FEBRUARY 10, 2022

There’s no question that hybrid work is here to stay. And as enterprises look for tools to help them thrive in this new era, Microsoft 365 benefits make it a must-have: weaving the digital fabric that seamlessly binds every type of worker together with secure communication, collaboration, and creation.

Collaborations 98

Collaborations IT Outsourcing Outsourcing 98

Forrester Digital Transformation

FEBRUARY 11, 2022

To compete and survive in an increasingly unpredictable, post-pandemic world, banks will invest heavily in technology, talent, and sustainability in the coming year.

Banking 130

Banking Service 130

Amzur

FEBRUARY 10, 2022

Reading Time: 3 minutes. When you are thinking about adopting cloud migration strategies, it is always helpful to review the basics to learn and clarify what you want to achieve. For example, in the current digital era, the maintenance of legacy applications will directly impact your company’s financial and growth opportunities. However, when you are ready to move your business applications to the cloud, not every application needs migration.

Collaborations 98

Collaborations Software Service Management 98

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

Payroll