31 West
SEPTEMBER 14, 2022
The demand for managed services is growing as more and more organizations have opted for digital transformation. New digital enterprise solutions like cloud, automation, big data, blockchain, and IoT have changed the procedure of business operations. This trend has also made MSPs an unavoidable part of business growth. So it is normal to explore managed service provider best practices to ensure overall industrial development.
Forrester Digital Transformation
SEPTEMBER 13, 2022
AI can deliver value, but getting it right is a challenge. We’ve seen AI deployed successfully, like the program that discovered 20,000 undeclared pools, and less successfully, like the computer-generated rapper whose record label dropped them over racist stereotypes. To apply AI successfully, you not only need to get the data and modeling right, but […].
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Provana
SEPTEMBER 12, 2022
Choosing the right call center metrics is just as important as operationalizing them. Here're five key call center metrics you should keep an eye on.
The Global Small Business Blog
SEPTEMBER 15, 2022
©iStock/RRice1981 First, read this – that is if you want to launch globally and profitably. Next, if you are like creative agencies all over the world, they are looking for stable horizontal growth in tough economic times – both in the traditional way with a new office and big local hires, and in ways enabled by our infamous new normal, with satellite presences and remote workers.
Speaker: Jennifer Hill
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Perficient Digital Transformation
SEPTEMBER 13, 2022
This is the second blog in the series. Read the first blog, here. In my first blog, I stated that the star schema and dimensional modeling are obsolete, and I urge you to stop using them. I explained that in the first chapter of The Data Warehouse Toolkit Ralph Kimball explained that dimensional modeling and the star schema offered few benefits that are now archaic.
Forrester Digital Transformation
SEPTEMBER 16, 2022
Software-defined WAN (SD-WAN) has started to ride off into the sunset (which is long overdue). For some time, you might see some vendors wandering around aimlessly, hoping to sell you a SD-WAN solution, but for the most part, the networking market is moving on. It didn’t happen like I predicted. I thought the SD-WAN acronym […].
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
The Global Small Business Blog
SEPTEMBER 12, 2022
©iStock/dragana991 What's affecting me, my clients, my colleagues and other global small business owners: The origin of a [great global] gospel classic by Robert Marovich and published in the 9/10/22 print edition of the Wall Street Journal. Mr. Marovich writes that ninety years ago, the song ‘Take My Hand, Precious Lord’ emerged from personal tragedy to become a beloved anthem.
Groove Technology
SEPTEMBER 13, 2022
The specifications set out by the Apple App Store and the Google Play Store should be followed when developing all applications. You must adhere to these specifications if you want your app submission to be successful. If not, your application can be turned down. To protect your development and prevent app rejection, getting familiar with why apps are rejected is essential.
Forrester Digital Transformation
SEPTEMBER 12, 2022
Get three key takeaways about leveraging emerging technology in this Technology & Innovation event preview.
31 West
SEPTEMBER 15, 2022
Does this look exaggerated? The global managed services market is projected to grow from $243.33 billion in 2021 to $557.10 billion in 2028, at a CAGR of 12.6% in the forecast period. By giving a glance at this blog post knitted with thick beads reflecting on the irrefutable essentiality of the IT managed services, you will know that the above report is not unreasonable at all.
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
The Global Small Business Blog
SEPTEMBER 13, 2022
©iStock/Bing-Jhen Hong A Chinese blockade of Taiwan would cripple global supply chains and raise freight prices in Asia and potentially beyond, because of the outsize role that the island of roughly 23 million people plays in global business. Here are some questions and answers about the tensions across the Taiwan Strait and the possible fallout on global business should China attempt to blockade the island.
Groove Technology
SEPTEMBER 10, 2022
Nearly all developers employ the core programming paradigm known as object-oriented programming (OOP) at some point in their careers. The most well-known programming paradigm, OOP, is taught as the norm for most of a programmer’s educational career. We’ll dissect the fundamentals of what makes software object-oriented today so you can start using this paradigm for your tasks and job interviews.
Forrester Digital Transformation
SEPTEMBER 16, 2022
Learn which four emerging technologies could help your brand create truly differentiating consumer experiences.
31 West
SEPTEMBER 14, 2022
With technological advancements, more and more companies are opting for cloud computing and digital transformation. This trend is causing the IT infrastructure of organizations to become complicated every day. It requires continued maintenance where many scalable features demand regular optimization of the company. Based on the current situation, it’s not hard to assume that the demand for outsourced IT services will keep increasing.
Advertiser: Paycor
The HR industry is changing. Did you know… 1. There will be 4M more jobs than workers by 2033 ( BLS ). 2. For 84% of workers, flexibility is a top priority ( FlexJobs ). 3. 75% of employees have used AI at work ( CFO.com ). It’s time to meet the moment! Use Paycor’s guide to design a blueprint for success.
The Global Small Business Blog
SEPTEMBER 16, 2022
©iStock/gk-6mt Early on the morning of Thursday, September 15, 2022, freight rail companies and unions reached a tentative agreement to avoid a strike that could have begun on Friday, September 16, 2022. The agreement now heads to union members for a ratification vote, a process that could take a few weeks. Workers have agreed not to strike while the vote is tallied.
McKinsey and Company
SEPTEMBER 15, 2022
Autonomous mobility has the potential to dramatically transform the automotive insurance market, from underwriting to claims and beyond.
Forrester Digital Transformation
SEPTEMBER 12, 2022
With a fiercely competitive business landscape, organisations have pushed the gas pedal to raise their growth momentum. New technologies and tech disruptions are mandating newer ways of working. Constantly evolving customer expectations and buying behaviour are pushing marketing organisations to deliver results and high impact, all the time. B2B marketing teams are under pressure to […].
31 West
SEPTEMBER 14, 2022
Tasks handled by a third party are referred to as “managed IT services,” typically in the context of business information technology services. In order to cut costs, enhance service quality, or free up internal teams to work on duties that are unique to their firm, one option is to delegate general chores to an expert using the IT managed services model.
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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive
The Global Small Business Blog
SEPTEMBER 14, 2022
©iStock/nensuria State Trade Expansion Program grants from the U.S. Small Business Administration provide funding to increase the number of businesses that export, and are administered in the state by Maine International Trade Center. The Maine International Trade Center in Portland was awarded $400,000 in federal money to provide small businesses with the information and tools they need to succeed in export-related activities.
Perficient Digital Transformation
SEPTEMBER 16, 2022
Content and commerce – it’s no longer just a trend that you hear in the industry where only a few far between may understand what it is. Now, it’s so much more than a buzzword, especially in today’s evolving digital landscape. It’s an approach, a mindset, and most importantly, an organizational strategy that takes your manufacturing business to the next level of maturity.
Forrester Digital Transformation
SEPTEMBER 16, 2022
The news this morning that Adobe is acquiring Figma is a development that makes a lot of sense: Design and collaboration are increasingly essential to customer experience (CX) and business success, and the two companies’ respective strengths will form a powerful combination. Adobe And Figma Are Close But Complementary Competitors Figma’s main product is its […].
31 West
SEPTEMBER 12, 2022
Are you struggling to fulfill the skill gap in your organization? Is the lack of an experienced and reliable workforce holding you back from pursuing new opportunities? Or managing your contingent workforce has left you overwhelmed? If you replied with an empathetic yes to any of the above questions, your organization is a prime use case for leveraging solutions like VMS and MSP.
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Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.
McKinsey and Company
SEPTEMBER 10, 2022
Airline retailing could be worth $40 billion by 2030—a new report gives insight on how airlines can maximize this opportunity.
Perficient Digital Transformation
SEPTEMBER 14, 2022
Daravy DeRouen joined Perficient through our Lafayette, Louisiana Bright Paths Program. She hit the ground running since joining the Automation team. As a member of our two Employee Resource Groups , Women in Technology and the Perficient Giving ERG, Daravy is actively involved in the community. Why did you decide to apply for Bright Paths? Was there a reason you wanted to join the industry?
Forrester Digital Transformation
SEPTEMBER 16, 2022
Will enterprises pay big money for both public cloud IaaS and VMware cloud infrastructure services just to get past hyperscaler lock-in? That’s VMware’s wager in a multicloud and hybrid world, and the company’s flagship user event touted a series of services and offerings to convince customers to take VMware with them as they move from […].
31 West
SEPTEMBER 12, 2022
Are you struggling to provide technical support to customers? Is customer retention a persistent problem? Do your employees find it challenging to use the ticketing software? Is the lack of quality customer support affecting your bottom line? If yes, you need to revisit your help desk system. The system must be customer-centric. It should also make it easier for employees to access information and answer questions correctly and quickly.
Advertiser: ZoomInfo
In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.
McKinsey and Company
SEPTEMBER 13, 2022
With inflation persisting, consumer-packaged-goods manufacturers can’t rely on the strategies that got them through the past two years. It’s time for a reset.
Hyland
SEPTEMBER 16, 2022
One of the best parts of CommunityLIVE is hearing about how members of the Hyland community are improving their work lives. It’s why we do what we do — to ensure the organizations we work with can achieve their full potential. At CommunityLIVE 2022, we heard about some of the best ways we all — Hyland employees and our customers and partners — are innovating for faster processes, easier communication, happier colleagues and better experiences for the people who rely on them.
Forrester Digital Transformation
SEPTEMBER 15, 2022
Traditional ROI models work poorly for transformative digital initiatives. Learn how to better measure the ROI of digital investments.
31 West
SEPTEMBER 10, 2022
MSP marketing is a critical task, especially for start-ups that are not familiar with their potential customers. Your target customers might have heard about your services, but they know too little about your brand to trust. Cogent MSP marketing strategies can help you get new customers by educating them about your services. You can win the trust of your prospects by familiarizing them with the value of your services.
Advertiser: Paycor
In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.
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