Sat.Apr 24, 2021 - Fri.Apr 30, 2021

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5 Features Your AR and AP Software Must Have

31 West

Where you see the abbreviations AR and AP software in a business setting, you know those probably stand for accounts receivable and accounts payable. If you run a decent-sized business or even a tiny one, you probably already realize how critical these areas are. If you can’t depend on your accounts payable and receivable departments to do their jobs correctly, you’re going to run into serious issues sooner rather than later.

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Applying AI for Good | Automation Anywhere

Automation Anywhere

Despite the air of mystique that has always surrounded artificial intelligence (AI), as with all technologies, AI is just a tool. It can be used for good or ill, depending on the intent and skill of the user. For good or ill, AI is here to stay. After an economically tumultuous 2020 due to the pandemic, businesses are increasing their investments in advanced technology at a rapid pace.

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Scale Performance and Reduce Cloud Costs with AWS Auto Scaling

V-Soft Consulting

The aggressive adoption of digitalization has necessitated enterprises to scale resources and computational capacities to meet dynamic business requirements. Here is where cloud technology evolved as a game-changer. One of the prime capabilities that stands out is auto scaling. Auto scaling is one of the prime capabilities of cloud technology that dynamically and automatically scales the computational capacities and resources based on business needs.

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How Big Data Analytics Lead the Digital Revolution

Serigor Inc

The increasing deluge of data, whether it is structured, unstructured, or raw data with huge volume or velocity, is leading enterprises to digitize their business-critical processes. CIOs need to focus on the concept of harnessing organizational data to add business value. They can achieve it with the help of the implementation of Big Data Analytics for faster intelligent decision-making.

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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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What Needs to Be Included in Your Nonprofit’s Balance Sheet (AKA Statement of Financial Position)

inDinero

The word “nonprofit” is a bit of a misnomer. Charitable organizations may not pursue financial gain above all, but that doesn’t mean they don’t need funding to operate or further their cause. Indeed, without surplus revenue, a nonprofit can’t grow or scale its mission. And no organization can afford to ignore the financial realities of the world we live in.

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5 Bots to Improve Customer Service

Automation Anywhere

Customers contacting a call center want the best possible service experience. But they don’t always get it. And that can affect a business’s reputation and bottom line. It’s not enough to just have a good product. To survive, a business must also offer good service during and after the sale. According to Zendesk, “roughly 50 percent" Even loyal customers will only take so much before switching.

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8 Reasons Why a Data Analytics Project Could Fail

Serigor Inc

1. Non-essential data causes a lot of trouble later. Be it industry leaders or subject matter experts, the wave of data analytics has caught everyone’s attention. Everyone wants to make the most of this technology and, therefore, captures all organizational data. But for data modeling and analysis such as a data lake or data warehouse, this data needs to be properly inserted into an environment.

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Save Money with These 8 Empowering Questions About Your Business’s Budget

inDinero

Be honest. Did you dream about being “in the black” at fiscal year-end when you started in business? And, now? You’ve got a going concern, and yet, you find yourself back at the drawing board with your business budget. Do not worry. Business budgeting is a critical skill that inDinero’s outsource accounting team can take off your plate today. You may be wondering, how do fractional accountants make budgeting look so easy?

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How Digital Transformation Builds the Future of Call Centers

Invensis

Modern customer demands soar sky-high! They need customized and quick support through every digital channel. Additionally, they want all channels to be connected well. So, call center innovation ideas to call for a unified 360-degree communication approach that simplifies customer engagement. A successful call center uses digital tools to solve customer issues like call […].

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Case Study: Conference Room Management Mobile App

V-Soft Consulting

Mobile applications are responsible for handling multiple tasks, making work easier for the workforce, and decreasing employee workload. This allows employees to focus on other crucial tasks. V-Soft Digital worked with a leading Information Technology company to develop a mobile application that would enable employees to book conference rooms remotely, greatly reducing employee frustration.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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Where Is The Best Call Center Philippines Agents?

Magellan Solutions

Where are the best filipino call center agents found? The Philippines is already dubbed as the Call Center Capital of the World. This is being supported by employees who have proven their talent and skill. For outbound services, our trained agents help you make many calls in a day. Furthermore, our sales expertise and customer service allow you to understand your prospects’ needs.

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How Omnichannel Customer Care Weathered the Storm of COVID-19

Blue Ocean

A couple of years ago, we explored the state of omnichannel customer care , recognizing the fact that consumers have more channel options available to them than ever before. We also, as an industry, have exponentially more data and insight about consumer behaviors around these channels. When we wrote that article, we could not have ever predicted a global pandemic and the resulting change in consumer behaviors that pushed omnichannel into the spotlight.

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Velocity Global names veteran global leader Sarah Fern as Chief People Officer

Velocity Global

DENVER, April 29, 2021 —. Fern to oversee doubling of the company’s global remote workforce over the next 18 month. Velocity Global , the leading provider of global employment solutions, welcomed veteran human resources leader Sarah Fern as its new Chief People Officer. Fern leads the people strategy for Velocity Global’s growing remote-first team of 300 in 16 countries that is expected to double over the next 18 months.

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RCM Outsourcing on the Rise Due to COVID-19 and Changing Reimbursement Models

Avasant

Press Releases. RCM Outsourcing on the Rise Due to COVID-19 and Changing Reimbursement Models. Los Angeles, April, 2021. Healthcare providers are facing pressure to shift from fee-for-service reimbursement payment models to value-based care models which emphasize patient outcomes. This shift is driving digital transformation with a focus on core operations and enhanced patient experience.

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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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Is Outsource Data Entry Still a Safe Choice Amidst the Pandemic?

Magellan Solutions

Does outsourcing data entry still work during the pandemic? Data entry is a critical process and it plays a big role in the growth of your business. But as a growing company, we understand your needs to know if it is still safe to outsource data entry processes amidst the Covid-19 virus. So in this article we will discuss the security concerns that worry entrepreneurs.

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Measuring Agile through smiles and discussions

comeMakeit

Corporates are no more discussing benefits of Agile over antique Waterfall models and contemplating if they should go Agile. Industries in diverse sectors have adopted Agile for increased efficiency, better time to market, decreased costs, and increased revenue for more than a decade. However, most companies understand Agile only as daily scrum meetings, smaller teams, etc.

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Boost Global Workforce Retention By Overcoming These Five Challenges

Velocity Global

In today’s hyper-competitive hiring landscape, HR teams spend months identifying, recruiting, and onboarding top talent. When employees leave for jobs at other organizations, all of HR’s hard work goes to waste—and their company is left with the tab. . Gallup estimates that U.S. businesses lose one trillion dollars annually due to employee turnover.

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Google Cloud and Automation Anywhere: An Intelligent Match Made in the Cloud

Automation Anywhere

I've had the privilege of working at a traditional software company, a cloud-first platform company, and now, at Google Cloud, a data company. This gives me first-hand insight into what it takes to drive Google Cloud's mission: accelerating the digital transformation of every organization, large or small. Businesses don't come to Google Cloud for infrastructure services alone.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Being The Best Omnichannel Contact Center

Magellan Solutions

What is omnichannel contact center for Magellan Solutions. Magellan Solutions is an omnichannel contact center. We are a business process outsourcing service provider that allows our employees to use several isolated channels to communicate with customers. This feature allows us to help your business experience significant progress through multichannel service provision.

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Six Sourcing Strategies in Recruitment

https://www.hcmworks.com/blog

For every 300 or more applicants, only five will be interviewed and only one will be hired. Increasing levels of unemployment are associated with increasing levels of passive application, resulting in a sea of uninterested and uninvested candidates. Implementing the best sourcing strategies in recruitment is an integral part of acquiring top talent.

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Velocity Global achieves ISO 27001 international data security certification

Velocity Global

DENVER, April 27, 2021 — Velocity Global , the leading provider of global employment solutions, announced today it achieved ISO 27001:2013 certification, the international standard for information security management. The ISO 27001 standard, published by the International Organization for Standardization , specifies the requirements to establish, implement, maintain, and continually improve an information security management system (ISMS).

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Supercharge your global growth with international HR outsourcing

Safeguard Global

Global growth can be complicated from a human resources perspective. Payroll, benefits, hiring and compliance all look different in different countries—and making sense of it all can be overwhelming. But this is one instance in which you can push the easy button. International HR outsourcing simplifies your world while improving your performance.

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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

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Risky Pay Per Sale Telemarketing: What’s the Alternative?

Magellan Solutions

What Else Are You Losing in Pay Per Sale Telemarketing Except Money? A lot of startups and SMEs fall into the temptation of the financially low risk pay per sale telemarketing. Like when they choose to increase their marketing efforts and drive more visibility towards their services or product, telemarketing becomes a valuable tool. When they do so, there is the desire to drive down costs. .

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Top 4 Expertise of a Successful Scrum Master

Serigor Inc

1. Influential. A Scrum Master leads various teams that are working on a project to achieve specific milestones and deliverables. They must be able to motivate multiple groups and stakeholders at an organizational level, maximizing the potential of all at stake. As a team leader, the Scrum Master must bridge the gap between the concept of the project and the actions required to complete it.

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SEBPO Celebrates 15 Year Anniversary

SEBPO

Marks milestone with donation to charities in Bangladesh. Marlton, NJ – April 26, 2021 — SEBPO, a leading global outsourcing partner to many of the world’s largest advertising, media, and technology companies, today announced that is celebrating 15 years of success in the business process outsourcing industry. SEBPO, formerly known as ServicEngineBPO, was co-founded in 2006 by Bangladeshi co-founder ASM Mohiuddin Monem and American co-founder Matthew Kochan and has maintained its privately

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Morocco Payroll Outsourcing Alert

Mercans

Morocco –New Social Solidarity Contribution Introduced. Mercans, a leading Morocco payroll outsourcing , PEO/GEO , employee leasing , recruitment and BPO services provider , has published Morocco payroll outsourcing alert. Subscribe to Mercans’ Morocco payroll outsourcing alerts to ensure that you are always up-to-date with the lasted regulatory changes in Morocco labor and payroll compliance requirements.

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The HR Leader’s Survival Guide

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

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Why Are We The Customer Service Outsourcing?

Magellan Solutions

The best customer support outsourcing in the Philippines. Are you considering outsourcing some of your support services? Then you better remember one main thing. The experience you give your customers makes up a huge part of your company brand. . Clients we have worked with have enjoyed a high level of service. They no longer worry about the support coverage gaps that used to occur. .

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Your Comprehensive Guide to A/B Testing: Experience, Tips, and Step-by-step Plan

Vilmate

The post Your Comprehensive Guide to A/B Testing: Experience, Tips, and Step-by-step Plan appeared first on Nearshore Software Development Company in Ukraine - VILMATE.

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Transparent BPO Appoints Steve DiBari as Vice President, Operations

Transparent BPO Outsourcing

Industry Veteran to Lead Philippines Operations Rockville, MD, April 28, 2021 – Steve DiBari has been appointed as Vice President of Operations of Transparent BPO, a global contact center and business process outsourcer. He reports to Lance Hale, President, Transparent BPO. DiBari will be responsible for the company’s growing operations in the Philippines and will […].

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Six Reasons Why Mercans is the Global Payroll Outsourcing Leader

Mercans

Managing Human Resources and Payroll functions for a multinational company can be a complex task. Working in just, say, the US and Japan means handling two different sets of labor laws, sending cash across the Pacific Ocean, and handling employees’ data and international securely and in compliance with the local data privacy rules. For every country you expand into, the enormity of the international payroll tasks increases.

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Foundations of Diversity: Building an Inclusive Company From the Ground Up

Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.