SEBPO
SEPTEMBER 18, 2023
BLOG 5 Key Questions to Assess Outsourcing’s Growth Impact September 18, 2023 In today’s rapidly changing business environment, seeking external support from the right partner can be the key to ensuring growth and efficiency. When your company faces complex challenges and aims for better productivity, there are unmistakable signs that outsourcing is the strategic choice for you.
UnaTerra
SEPTEMBER 18, 2023
In our ever-growing world, more and more businesses are handling cross border payroll payments. It’s something that organisations have do regularly. Managing global payroll has it’s challenges to overcome, and unfortunately cross border payments have their own set of challenges on top. In this blog post, we’ll take you through what are cross border payments, […] The post How Do You Manage Your Cross Border Payroll Payments?
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Everest Group
SEPTEMBER 19, 2023
ON-DEMAND WEBINAR Navigating the European CXM Outsourcing Market: Trends and Insights WATCH THE WEBINAR ON-DEMAND In today’s fast-evolving business landscape, the demand for exceptional customer experiences in Europe is on the rise. Factors such as language requirements, regulatory considerations, and cultural nuances will be key to getting it right as organizations expand their global reach.
Blue Ocean
SEPTEMBER 18, 2023
The RFP is the slog you need that 3 rd cup of coffee to get through—especially when it’s an RFP for outsourced customer care. After all, we’re talking about a complex, customer-facing solution that needs to align seamlessly with your brand. In our experience, technology, attrition, and business continuity are the hot three areas of any contact center RFP—and yet these are the sections we consistently find some of the most outdated or cookie cutter questions that fail to paint an accurate picture
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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive
The Scalers
SEPTEMBER 20, 2023
The release of GPT-3 and, more recently, GPT-4 — the most advanced artificial intelligence (AI) language model to date — marked the beginning of a new technological era. By then, CTOs, CIOs, and other IT decision-makers (ITDMs) began questioning how AI would redefine the future of building tech teams. With 35% of organisations worldwide having adopted AI and 44% working to embed AI into current applications and processes — according to the 2022 IBM Global AI Adoption Index — tech leaders are jus
The Global Small Business Blog
SEPTEMBER 20, 2023
©iStock/1st Step The coming downturn is not inevitable, but restoring global growth will be extremely challenging. The IMF’s World Economic Outlook and Global Financial Stability Report suggest a difficult road ahead, warning that “the fog around the world economic outlook has thickened.” The rapid succession of large interest-rate hikes by the U.S.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
Redial
SEPTEMBER 20, 2023
Work stress is a common issue that many employees face not only in demanding work environments, but they can also appear if a team member doesn’t recognize stress signs that can be produced by personal issues. Following considerable data, like the 80% of reported employees with stress, confirmed by The American Institute Of Stress. A necessary issue to attend and talk about since it can affect physical and mental health, job satisfaction, and their overall well-being.
Perficient Digital Transformation
SEPTEMBER 21, 2023
With all the hype around artificial intelligence (AI), AI can feel complicated, distant, or foreign. But guess what? It’s not new news and it doesn’t need to be complicated; it’s just a revolution of how we leverage data! Let’s take a quick dive into the data-driven universe of AI (i.e., intelligence automation). This article breaks down how data powers intelligence automation.
The Global Small Business Blog
SEPTEMBER 21, 2023
©iStock/metamorworks Organizations are using AI not only to collect more data but to utilize that data to reduce cost while improving efficiency and resiliency. They’re betting on AI optimizing operations from the global scale to the last mile. AI can take over some repetitive tasks that can be easily automated. But it doesn’t have intuition or common sense.
IBM Services
SEPTEMBER 19, 2023
Generative artificial intelligence (AI) burst into the mainstream in 2023, lighting a fire under businesses to integrate enterprise-grade versions into their processes. By 2024, 60% of C-suite executives are planning to pilot or operate generative AI in some way, indicating that generative AI’s public-facing platforms have awakened the world to its groundbreaking capabilities For Communications Service Providers (CSPs) and Network Equipment Providers (NEPs), in particular, generative AI ho
Advertiser: Paycor
Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!
The Hackett Group
SEPTEMBER 21, 2023
Hackett Also Launches Two New Solutions Offerings to Help Clients Understand the Impact of Artificial Intelligence Miami, FL — September 21, 2023 — Generative artificial intelligence (AI) technologies will have a profound potential impact on selling, general and administrative (SG&A) costs and staffing, enabling reductions of up to 40% over the next five to seven years, according to new research from The Hackett Group , Inc.
Perficient Digital Transformation
SEPTEMBER 20, 2023
XM Cloud is a live evolving platform – the development team releases new base images almost on a weekly basis, and new features are coming to the product regularly, which gets reflected in the underlying dependencies, as well as public starter kit templates such as XM Cloud Foundation Head Starter Kit. At the same time XM Cloud professionals and enthusiasts and of course – the partners, are building their own starter kits based on publicly available templates provided by Sitecore.
The Global Small Business Blog
SEPTEMBER 22, 2023
©iStock/mrjo2405 Everywhere we are seeing claims that “ globalization is dead.” Such declarations are fundamentally misguided (wrong). Globalization is changing. That's about it. The system we are moving toward is more complicated than a reversion of global interconnection. In many cases, trade is simply being rerouted rather than shut down. Most commercial industries will remain open and global, but certain critical sectors will turn inward, toward localized supply chains.
IBM Services
SEPTEMBER 21, 2023
Generative AI and large language models are poised to impact how we all access and use information. But as organizations race to adopt these new technologies for business, it requires a global ecosystem of partners with industry expertise to identify the right enterprise use-cases for AI and the technical skills to implement the technology. During TechXchange , IBM’s premier technical learning event in Las Vegas last week, IBM Partner Plus members including our Strategic Partners, reseller
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Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.
Magellan Solutions
SEPTEMBER 19, 2023
Customer support is essential to building customer loyalty and enhancing customer experience. In fact, 84% of businesses that give importance to customer service tend to have an increase in revenue. However, attaining exceptional customer service is still a challenge for most businesses. Some focus their marketing efforts on reaching out to customers randomly to sell their products or services.
Perficient Digital Transformation
SEPTEMBER 18, 2023
Background Excel is the most used spreadsheet software in today’s era, used by every level of organization. Quite a huge amount of unorganized data is maintained in Excel workbooks, owing to ease of quick creation, storage & sharing of Excel files over database. Resultant many of the Power BI reports / dashboards are based on Excel as data-source.
The Global Small Business Blog
SEPTEMBER 19, 2023
©iStock/SeventyFour Facing limited access to affordable finance, capacity-building support, partnership networks, and global markets, women and young entrepreneurs need help to overcome the numerous challenges that frequently stifle the growth of their businesses, confining many of them to informality or necessity entrepreneurship. Learn more about how we can leave no one behind.
IBM Services
SEPTEMBER 18, 2023
Picture this: You’re at your local supermarket, eagerly exploring the fresh produce section. You carefully select a carton of ripe, juicy fresh-cut strawberries, envisioning them as the star ingredient in your weekend’s mouthwatering desserts. You’re all set to enjoy a delightful culinary adventure. But as you savor your first bite of a luscious strawberry shortcake, you receive a notification on your smartphone.
Speaker: Joe Sharpe and James Carlson
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Magellan Solutions
SEPTEMBER 18, 2023
Telesales and telemarketing are important parts of selling and promoting products or services. When they work together, they can attract and keep customers, which is great for your organization’s success and making money. In 2019, telemarketing calls alone had a success rate of 8.21%. This shows how effective this strategy can be for growing a business.
Perficient Digital Transformation
SEPTEMBER 20, 2023
Dependency injection (DI) is a technique for achieving loose coupling between objects and their dependencies. Rather than creating classes of classes or using static references to perform their actions, most classes declare their depending on a constructor. Sitecore uses Construction injection and Sitecore implementation is based on Microsoft.Extensions.DependencyInjection.
3Pillar Global
SEPTEMBER 21, 2023
In the constantly evolving landscape of financial digital product design, iteration stands as a fundamental principle for driving innovation. As customer expectations remain dynamic, digital products must continually adapt to meet these changing expectations. To accomplish this, financial institutions should consider an iterative trial-and-error approach of testing, feedback, analysis, and continued refinement to create exceptional products that resonate with users and deliver outstanding custom
IBM Services
SEPTEMBER 20, 2023
Few technologies have taken the world by storm the way artificial intelligence (AI) has over the past few years. AI and its many use cases have become a topic of public discussion no longer relegated to tech experts. AI—generative AI, in particular—has tremendous potential to transform society as we know it for good, boost productivity and unlock trillions in economic value in the coming years.
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In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.
Magellan Solutions
SEPTEMBER 18, 2023
Challenges In Web Development And Programming Before AI became a big thing in web development, developers faced lots of tricky problems. They had to do everything by hand, which was a real pain. Here are some of the tough challenges they had: Manual Coding Everything in building a website needed to be coded manually. Design, how it worked, all of it.
Eclaro
SEPTEMBER 22, 2023
“AI won’t replace you. But a person using AI just might.” We can’t attribute this quote to any one person we met down in Dallas recently at the Staffing Industry Analysts’ Collaboration in the Gig Economy conference. But we can say the sentiment was one that dominated many discussions in Big D and will continue to do so for the foreseeable future. We can also state with certainty that the word of the week—or, to be more accurate, the word of every five minutes—was not a word at all, actually.
Everest Group
SEPTEMBER 22, 2023
Data and Analytics (D&A) Services Enterprises are struggling to strike the right balance between value realization and experimentation through their Data and Analytics (D&A) investments amid the macroeconomic conditions. They are prioritizing RoI and direct business outcomes from D&A initiatives. At the same time, the emergence of technologies such as generative AI is pushing enterprises to experiment and build a solid data foundation to enable these technologies.
IBM Services
SEPTEMBER 20, 2023
The simple answer: spear phishing is a special type of phishing attack. Phishing is any cyberattack that uses malicious email messages, text messages, or voice calls to trick people into sharing sensitive data (e.g., credit card numbers or social security numbers), downloading malware, visiting malicious websites, sending money to the wrong people, or otherwise themselves, their associates or their employers.
Advertiser: Paycor
HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.
Magellan Solutions
SEPTEMBER 18, 2023
Do you operate a healthcare business? Or are you independently practicing your medical profession? If yes, then it’s about time to harness the healing power of AI. Working in healthcare can be tough. You have to take care of patients, making sure they get the best treatment and medicine safely. But, let’s face it, even medical pros can make mistakes, especially when they’re feeling overwhelmed.
SPD Load
SEPTEMBER 21, 2023
In today’s fast-paced business landscape, hiring the right talent is crucial for achieving and sustaining success. The ability to attract top-notch candidates.
Perficient Digital Transformation
SEPTEMBER 22, 2023
Dreamforce has come and gone, and our team proudly attended this year’s conference for a front-row seat to hear Salesforce’s latest innovations. These announcements ranged from AI-centric innovations to new Data Cloud features and everything in between. With a highly skilled team of Salesforce consultants and developers with Healthcare and Life Sciences (HLS) experience, Perficient is especially interested in this year’s announcements for the vertical.
IBM Services
SEPTEMBER 20, 2023
Foundational models (FMs) are marking the beginning of a new era in machine learning (ML) and artificial intelligence (AI) , which is leading to faster development of AI that can be adapted to a wide range of downstream tasks and fine-tuned for an array of applications. With the increasing importance of processing data where work is being performed, serving AI models at the enterprise edge enables near-real-time predictions, while abiding by data sovereignty and privacy requirements.
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Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.
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