Sat.Jan 06, 2024 - Fri.Jan 12, 2024

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Scaling smart: how outsourcing can support sustainable business growth

Microsourcing

Are you grappling with the challenges of talent acquisition in today's fiercely competitive job market? Do you feel the weight of economic pressures demanding swift and effective solutions? We understand the pain points that often drive organizations to explore innovative resourcing strategies, one of these being outsourcing.

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Considerations When Taking a Business Global

The Global Small Business Blog

©iStock/WANAN YOSSINGKUM There are many considerations to be made when taking a business global. On the payroll and human resources end, important considerations involve understanding the potential labor costs, making sure the company’s culture and employee experience are in sync to avoid high rates of turnover, ensuring the business is in compliance with many new tax and labor laws in the country(ies) where the employer wishes to expand, and applying new and emerging technology in ways that wil

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Financial Services 2023 Year in Review + Preview of 2024

3Pillar Global

On this episode of The Innovation Engine , we dig into the recent past and upcoming future of innovation in the Financial Services industry. Rob Murray, 3Pillar’s Financial Services Industry Leader, moderates a conversation with Jennifer Mun and Albert Thibault, two integral members of our Financial Services industry team , about what they’re seeing as the most prevalent trends impacting Financial Services companies as we move into a new year.

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Modernizing mainframe applications with a boost from generative AI

IBM Services

Look behind the scenes of any slick mobile application or commercial interface, and deep beneath the integration and service layers of any major enterprise’s application architecture, you will likely find mainframes running the show. Critical applications and systems of record are using these core systems as part of a hybrid infrastructure. Any interruption in their ongoing operation could be disastrous to the continued operational integrity of the business.

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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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2024 Analyst Relations Strategy Planning: Aligning with Market Predictions to Create Impact | Webinar

Everest Group

Live Webinar 2024 Analyst Relations Strategy Planning: Aligning with Market Predictions to Create Impact January 11, 2024 | 9 a.m. CST | 10 a.m. EST | 3 p.m. GMT | 8:30 p.m. IST Strategic analyst relations (AR) teams are identifying focus areas and building their team’s plans for the upcoming year. One key priority is to align their 2024 AR strategy with their organization’s business objectives.

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The Next AI-Fueled Challenger to Google: Perplexity.ai

The Global Small Business Blog

©iStock/siraanamwong A resource I shared during my " Laurel Delaney's Global Trade Trends Report 2024 ," which you can watch now free of charge, is called Perplexity.ai. Perplexity, a startup going after Google’s dominant position in web search , has won backing from Jeff Bezos and venture capitalists betting that artificial intelligence will upend the way people find information online.

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A Practical Guide To AI Implementation Strategy For SMBs

Amzur

With the proliferation of data and technological maturity across industries, AI implementation has become a lynchpin in bringing new levels of automation, consistency, scalability, and reduced costs. Regardless of the size and scale of businesses, AI implementation rates have skyrocketed in recent years, transforming the way organizations look at their business data and use it for a better customer experience and internal operational productivity.

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How Jamworks protects confidentiality while integrating AI advantages

IBM Services

The integration of artificial intelligence (AI) has ushered in a new era of technological progress, offering a spectrum of benefits across industries. AI’s potential to revolutionize operations, enhance decision-making and drive innovation is undeniable. The advantages of AI are numerous and impactful, from predictive analytics that refine strategies, to natural language processing that fuels customer interactions and assists users in their daily tasks, to assistive tools that enhance acce

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Laurel Delaney's Global Trade Trends Report 2024 – wegginar® 1/10/24

The Global Small Business Blog

©Women Entrepreneurs Grow Global®. All rights reserved. Join us – free of charge, [link] , to learn what trends to watch this year as you grow your global business. wegginar® takes place at 11 AM CT on Wednesday, January 10, 2024. See you there.

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Optimizely CMS – Working with special symbols in TinyMCE

Perficient Digital Transformation

If you’ve worked with Optimizely CMS, you might be pretty familiar with TinyMCE. Its the amazing rich text editor that works seamlessly with Optimizely CMS. And some of you may have worked with some or other form of customization with it in projects, be it adding additional styles, work with different plugins, format the toolbar to suit your clients’ requirements and more.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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Tam Tieu: Leading the Way in Delivering Quality Outcomes

AS White Global

It says a lot when you’ve been chosen to form and lead a team for challenging projects. That’s Tam Tieu for you. With hard work and determination, he continues to shine in his role as Operations Manager in Vietnam for iPartners, one of ASW’s client partners. Find out what motivates Tam at work, how he practises work-life balance , and what he wants people to know about Vietnam. 1.

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Business disaster recovery use cases: How to prepare your business to face real-world threats

IBM Services

Successful business owners know how important it is to have a plan in place for when unexpected events shut down normal operations. Modern enterprises face many types of disasters, including pandemics, cyberattacks , large-scale power outages and natural disasters. Last year, companies around the world spent close to USD 219 billion on cybersecurity and security solutions, a 12% increase from the previous year according to the International Data Corporation (IDC) (link resides outside ibm.com.

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Today in Global Small Business: How AI Shook the World in 2023

The Global Small Business Blog

©iStock/ipopba What's affecting me, my clients, my colleagues and other global small business owners: AI is being used for all things wonderful but it comes with a worry. Language translation: what companies should know. Winning formulas for e-commerce growth. Quote of the week: "The real question is, when will we draft an artificial intelligence bill of rights?

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ServiceNow Vancouver Release: Generative AI Capabilities of Now Assist

V-Soft Consulting

The rise and rise of generative AI has led most businesses to look at ways of adopting it. Even software-as-Service (SaaS) providers are racing to integrate generative AI capabilities into their platforms to stay competitive in the marketplace. ServiceNow, being a pioneer in its field, had already implemented generative AI capabilities by integrating Open AI LLMs including ChatGPT.

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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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Navigating the Challenges and Opportunities in Salesforce Industry Clouds: Service Partner Imperatives in 2024 | Blog

Everest Group

While industry cloud offerings are rising in popularity, they also present enterprise challenges and complexities. Service providers can help customers overcome obstacles by enhancing their capabilities with Salesforce Industry Clouds. Discover five essential strategies for providers to unlock the benefits of the Salesforce platform tailored to specific industries.

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Judicial systems are turning to AI to help manage its vast quantities of data and expedite case resolution

IBM Services

The judiciary, like the legal system in general, is considered one of the largest “text processing industries” Language, documents, and texts are the raw material of legal and judicial work. That data plays a crucial role in the judicial system, helping investigators, lawyers and judges fit together the circumstances surrounding a particular case in an effort to see that justice is served.

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The evolving role of the CIO: from the 80s to the AI era

The Scalers

The Chief Information Officer (CIO) may be a (relatively) recent addition to organisational structures, but its impact has been profound. And its significance is growing. Today, CIOs are more than just IT operators. They’re business leaders who drive competitive advantage to businesses and make strategic decisions, such as setting up an offshore development centre to scale dev teams with elite talent.

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Top CX Predictions for 2024

Intelligent Sourcing

Entering the New Year, prognostications for CX in 2024 are coming fast and furious, with no shortage of audacious predictions from thought leaders the world over. Thus, in no specific order, Ryan Strategic Advisory is pleased to share its ideas on what will define customer experience for the next 12 months. Realistic expectations around Generative […] The post Top CX Predictions for 2024 appeared first on Intelligent Sourcing.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Generation 2.0 of Digital Assets – Modernization Themes Driving the Revolution | Blog

Everest Group

While the future of digital assets was once uncertain, the recent surge in investments, partnerships, and pilot use cases spearheaded by banks and technology giants has laid the doubts to rest. This holds particularly true for cryptocurrencies, stablecoins, and Central Bank Digital Currencies (CBDCs). Our latest research provides valuable insights into the latest trends and the key players shaping the digital asset industry landscape.

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Event-driven architecture (EDA) enables a business to become more aware of everything that’s happening, as it’s happening 

IBM Services

In modern enterprises, where operations leave a massive digital footprint, business events allow companies to become more adaptable and able to recognize and respond to opportunities or threats as they occur. They can optimize their supply chains, create delightful, personalized experiences for their customers, proactively identify quality issues or intercept customer churn before it occurs.

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EVs and Charging Infrastructure: key trends and software job market

Airswift

The increasing popularity of electric vehicles (EVs) is transforming the automotive industry, as consumers and governments become more aware of the environmental benefits of electric mobility. As EVs become more accessible and affordable, significant efforts are being directed towards building efficient and comprehensive EV charging infrastructure.

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Top 10 Technology Trends 2024

Zinnov

Can you believe 2023 is already behind us? What a year for technology it was. AI burst onto the scene , sparking excitement – but also debate and concern – around what powerful generative models might imply for humanity. Meanwhile, remote and hybrid work models transformed tech priorities overnight—suddenly Cloud , Cybersecurity, Edge Computing, and Sustainability rocketed up the agenda.

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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

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Supply Chain Sustainability Offerings | Market Insights™

Everest Group

ESG in supply chain sustainability prioritizes basic enterprise aspects, while service providers advance with innovative capabilities.

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Breaking down the advantages and disadvantages of artificial intelligence

IBM Services

Artificial intelligence (AI) refers to the convergent fields of computer and data science focused on building machines with human intelligence to perform tasks that would previously have required a human being. For example, learning, reasoning, problem-solving, perception, language understanding and more. Instead of relying on explicit instructions from a programmer, AI systems can learn from data, allowing them to handle complex problems (as well as simple-but-repetitive tasks) and improve over

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Call Center BPO: Intugo’s Nearshore Advantage

Intugo

Call Center BPO: Intugo’s Nearshore Advantage What if you could revolutionize your call center operations, not by mere outsourcing, but by crafting your own nearshore hub in Mexico? The growing trend in call center BPO has taken a new turn with Intugo’s innovative approach, fusing the efficiency of outsourcing with the strategic benefits of nearshoring.

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eCommerce is Dead, Long Live Commerce

Perficient Digital Transformation

eCommerce has transcended its traditional boundaries set over twenty years ago, morphing into a holistic experience that extends far beyond mere online transactions. This recent transformation has been fueled by the integration of Artificial Intelligence (AI) into the Commerce ecosystem, propelling the industry into a new era of personalized, intelligent, and immersive shopping.

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The HR Leader’s Survival Guide

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

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Generative AI Can Complement and Improve Upon Traditional AI in Some Healthcare Use Cases | Market Insights™

Everest Group

Explore the ways in which generative AI can enhance and complement traditional AI in certain healthcare applications, bringing about advancements in specific healthcare use cases.

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The importance of data ingestion and integration for enterprise AI

IBM Services

The emergence of generative AI prompted several prominent companies to restrict its use because of the mishandling of sensitive internal data. According to CNN, some companies imposed internal bans on generative AI tools while they seek to better understand the technology and many have also blocked the use of internal ChatGPT. Companies still often accept the risk of using internal data when exploring large language models (LLMs) because this contextual data is what enables LLMs to change from g

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Magellan Solutions’ 24/7 Tech Support Services

Magellan Solutions

Technical challenges can arise at any moment and disrupt your operations nowadays. That’s why Magellan Solutions’ 24/7 tech support is here to provide reliable assistance whenever needed. Experience the value of 24/7 technical support and how Magellan Solutions goes beyond being just a service provider. We are your strategic partner, committed to keeping your business ahead of the game.

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Smart Home Systems Redefine Accessibility for Multiple/Compound Disabilities

Perficient Digital Transformation

In the era of smart technology, the concept of a “smart home” extends far beyond convenience and energy efficiency. For individuals with multiple or compound disabilities, smart home systems have emerged as a beacon of independence, revolutionizing the way they interact with their living spaces. From enhanced environmental control to seamless communication, let’s explore how smart home systems are reshaping accessibility for those with diverse mobility challenges.

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Foundations of Diversity: Building an Inclusive Company From the Ground Up

Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.