Sat.Nov 20, 2021 - Fri.Nov 26, 2021

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The President’s New Management Agenda Has A Clear Approach To Strengthen Customer Experience (CX)

Forrester Digital Transformation

The new PMA has three priorities: employee experience, customer experience, and managing the business of government. In this blog post I evaluate the CX priority and offer advice to implement it.

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Buy It On the Spot

The Global Small Business Blog

©iStock/AvigatorPhotographer At first glance, you wouldn’t know the impact the global supply chain crisis has had on global small businesses. They are facing delays and high supply chain costs. They’re going up, a lot, and invoices are coming with surprises. Take a look at some of the experiences small businesses are sharing. Their best advice to consumers?

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Building value-chain resilience with AI

McKinsey and Company

Value chains are facing increased uncertainty. A threefold approach underpinned by artificial intelligence can help companies adapt to rapidly changing markets and operational challenges.

Marketing 145
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RPA in action: How non-developers are using bots to improve processes

Hyland

... The post RPA in action: How non-developers are using bots to improve processes appeared first on The Hyland Blog.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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Leadership And Innovation — Learning From The Triumph And Tragedies Of The New Space Race

Forrester Digital Transformation

“Space flight needs leaders who go beyond where they can’t see, into the unknown, pushing the envelope for what might be possible. They are not satisfied staying within the box or looking within their own horizon.” — Mark “Forger” Stucky (former Virgin Galactic lead test pilot) Look Beyond The Horizon To Be Future Fit There […].

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Oh Those Black Friday Deals

The Global Small Business Blog

©iStock/Vladyslava Yakovenko The USA Today folks have rounded up the best of the best Black Friday 2021 deals here. Check back often—they'll be adding new deals and updating their list with the latest sales and savings through Cyber Monday. Happy shopping ! And of course anything you buy they might very well receive a commission :-).

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Is Your Company Confusing Work at Home with Remote Work?

Globalization Partners

Did you know that your team members who work at home are not working remotely? In a world where companies had to quickly transition to work outside of the office, understanding remote work environments can present a challenge if want to set a clear remote work policy. Many companies think of remote work as an all-encompassing term that is directly related to working from home.

Finance 137
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Top 8 Key Elements of a Smart Extended Enterprise Learning Solution

Groove Technology

Extended Enterprise Learning (EE) is any training effort aimed at people other than your employees to influence measurable behavior change. Every industry globally uses some form of EE learning, and they all share a fundamental challenge. Extended business users are voluntary users and therefore should be treated differently – better than employees.

Sales 130
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Togetherness and Gratitude

The Global Small Business Blog

©2021 Laurel J. Delaney. All rights reserved. "Thanksgiving is a time of togetherness and gratitude." – Nigel Hamilton.

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Net-zero power: Long-duration energy storage for a renewable grid

McKinsey and Company

As the world transitions to decarbonized energy systems, emerging long-duration energy storage technologies will be critical for supporting the widescale deployment of renewable energy sources.

Sourcing 139
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Tendances Retail et eCommerce 2022

Forrester Digital Transformation

Vidéo du keynote du One to One de Monaco sur les tendances retail et eCommerce.

Retail 130
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e-Commerce Mobile App Development Cost in 2021

Groove Technology

In the context of increasing online sales, the e-Commerce industry is witnessing the most significant growth of the development of mobile solutions due to the need to satisfy customers’ desires. Consumers demand the freedom to buy goods and services anytime, anywhere, even on the go. As a result, many online shoppers prefer e-commerce mobile apps to websites because they offer high speed, convenience, and adaptability.

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Today in Global Small Business: Holiday eCommerce Strategies

The Global Small Business Blog

©iStock/insta_photos What's affecting me, my clients, my colleagues and other global small business owners: Utah small businesses suffer as global supply chain breaks down. Interesting twist: Why shop local ? ‘The work of local artists is not sitting on cargo ships.’ Prep for the holidays with a few good ecommerce strategies. Quote of the week: "Remember, every ‘mistake’ your customer makes, it’s not because they’re stupid.

Retail 184
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How COVID-19 is reshaping supply chains

McKinsey and Company

Companies have only partly addressed the weaknesses in global supply chains exposed by the coronavirus pandemic. In the face of new challenges, finishing the job is even more urgent.

Jobbing 138
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HR’s Blueprint for a Successful 2025

The HR industry is changing. Did you know… 1. There will be 4M more jobs than workers by 2033 ( BLS ). 2. For 84% of workers, flexibility is a top priority ( FlexJobs ). 3. 75% of employees have used AI at work ( CFO.com ). It’s time to meet the moment! Use Paycor’s guide to design a blueprint for success.

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What Your HR and Legal Teams Need to Know About the European Whistleblower Protection Directive

Globalization Partners

On October 7, 2019, the European Parliament and the Council of the European Union adopted the European Whistleblower Protection Directive (Directive) which aims to protect whistleblowers who report corruption, fraud, or violations of the law in the countries of the European Union (EU). These measures require covered employers to provide protected channels for reporting and prohibit any retaliation against those who report irregularities. adopted the European Whistleblower Protection Directive wh

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Online Training Platform For A Franchise Company

Groove Technology

Customer. Our customer is a franchise company based in the UK. Their main products are from the retail industry. Challenge. The HR Manager of the company came to Groove Technology when they needed an online training platform for their employees. Especially in the current situation of COVID-19 pandemic, they needed an effective training solution for their on-boarding process and internal training.

Retail 130
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Can't Stop Talking About It: Global Supply Chain Woes

The Global Small Business Blog

©iStock/Trifonov_Evgeniy Global small business owners and chief executive officers of big companies can’t stop talking about supply chain, and for good reason — logistical challenges are threatening the very existence of some smaller companies that just got past the worst effects of the Covid-19 pandemic. The soaring price of ocean freight has put pressure on most shippers of cargo, but especially on the smaller players that don’t have the cash on hand or scale to combat rapidly rising costs, co

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Author Talks: How spiritual health fosters human resilience

McKinsey and Company

Are science and spirituality really at odds?

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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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3 ways to address skills shortages and win the AI talent war

Airswift

Source: Frame Stock Footage/Shutterstock. From taking over menial tasks to automating security, artificial intelligence (AI) has vast potential to transform the world of work. Far from being a tool for a select few, AI is today working on complex challenges in 18 core industries , from consumer packaged goods and retail to the life sciences and healthcare, where AI has been deployed to model viruses, among other things.

Retail 98
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The Transformative Power of RPA for Government Agencies

V-Soft Consulting

Robotic Process Automation (RPA) has been playing a transformative role across industries and businesses in the private sector. RPA increases speed and efficiency, lowers costs by automating repetitive and mundane tasks, and frees up workers to perform more strategic tasks. Governments too are increasingly adopting RPA to reduce time-consuming administrative tasks and focus on mission-critical activities.

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Grateful to Our Global Small Business Blog Readers: Thank you For Your Engagement and Happy Thanksgiving

The Global Small Business Blog

©iStock/Irisimages "Gratitude unlocks the fullness of life. It turns what we have into enough, and more. It turns denial into acceptance, chaos to order, confusion to clarity. It can turn a meal into a feast, a house into a home, a stranger into a friend." – Melody Beattie.

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Consumer-goods companies must transform their planning end to end

McKinsey and Company

Rising complexity isn’t tenable. Now is the time to take drastic action—in the form of a tech-driven end-to-end planning transformation.

Retail 123
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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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Encouraging more women into engineering

Airswift

Source: Pexels/ThisIsEngineering. Googling the question ‘what is an engineer’ will give you the definition: ‘a person who designs, builds or maintains engines, machines or structures.’. In that regard, engineers are the foundation of and creators of our everyday lives. Without the work they do, we would not see the improvements necessary to keep up with the ever-changing world we live in.

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Mistakes we made when adopting Agile

Wirtek

The essence of the Agile philosophy is to enable teams to adapt fast in a world where change is the only constant. When transitioning to a new methodology, making mistakes and learning from them is part of the process, and transitioning to Agile makes no exception. Here is what we learned along the way and tips on how you can avoid making the same errors.

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The Top 7 Offshore Jobs in the Healthcare Industry

AS White Global

With a growing workforce crisis compounded by the pandemic, especially in the US, the healthcare industry is struggling to attract and retain much-needed talent. Healthcare outsourcing services through an offshore staff can provide vital support to medical practitioners and healthcare providers so they can focus on their core duties. As part of our blog series on offshore healthcare and medical services, we take a look now on what are the most in-demand healthcare-related jobs that dedicated off

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Author Talks: The history of Black cinema in America

McKinsey and Company

The journalist whose article served as the basis for the movie The Butler explores the past 100 years of Black movies in the United States.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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AI in business: 9 sectors leading the way

Airswift

Source: iStock/fotografixx. Artificial intelligence (AI) business usage has seen a vast increase across all industries over the past few years. Management in business sectors such as manufacturing, transport, finance, and medicine are investing in order to develop a competitive edge. The use cases range from automating their activities, forecasting demand and enhancing the decision-making process.

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Demand for Global Mobility Is Rising. What’s Your Game Plan?

Globalization Partners

The face of global mobility has changed forever. Companies working on integrating relocation or flexible living plans into their growth strategy will require full-stack solutions, especially considering the demand that can be expected, thanks to remote work’s acceptance in knowledge-based industries. It can be frustrating trying to catch up with rapidly changing trends, such as increasing pressure to provide compliant global mobility policies.

Payroll 98
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365 Days of Savings—with Intelligent Automation

Automation Anywhere

Welcome to RPA Replay and Black Friday. Remember the days when people set their alarm for 4 am. Got dressed in a flash. Did an Indy 500 to their favorite store. And waited and waited and waited in line. TO GET THE BLACK FRIDAY DEALS. TO SAVE? OPEN. OPEN. OPEN. THE DOORS. Fortunately, with intelligent automation, you can save every day, year-round. With no alarms.

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US water infrastructure: Making funding count

McKinsey and Company

A much-anticipated wave of funding for US water infrastructure could be unlocked in the coming months and years. Are utilities and investors ready?

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The HR Leader’s Workforce Management Guide

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.