Redial
JANUARY 25, 2023
Outsourcing has come a long way since its inception in the early 1990s. Initially seen as a way for companies to cut costs by delegating certain tasks to external providers, outsourcing has evolved into a fundamental part of many industries. Today, it is a strategic tool that businesses use to gain a competitive edge, drive innovation, and improve efficiency.
Perficient Digital Transformation
JANUARY 23, 2023
Picture this (Also, metaphorically, you link it with your department) : You are working remotely as your office is testing the hybrid workplace model when your VPN connection suddenly fails, causing a delay in sending an important email to a client. Attempts to contact the IT helpdesk are unsuccessful as they also work remotely. A ticket is eventually raised, and the issue is resolved with a simple reboot, but the delay causes the email to be overdue.
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Velocity Global
JANUARY 24, 2023
In a global economy, attracting and retaining top talent is essential for companies competing on an international stage. One way to give your company a competitive edge is to offer a flexible workspace that meets the needs of today’s distributed workforce. Below is a look at how offering flexible workspace solutions helps global employers attract and retain top talent across borders.
Intelligent Sourcing
JANUARY 26, 2023
Global versus local outsourcing Do they actually differ? Depends, really. There is no easy “yes” or “no” answer to the question. The term “outsourcing” refers to a business activity when a corporation employs a third party to carry out duties, manage operations, or offer services on the firm’s behalf. This could imply that you could […] The post What are the benefits of Global Outsourcing?
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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive
The Global Small Business Blog
JANUARY 23, 2023
©iStock/jacoblund What's affecting me, my clients, my colleagues and other global small business owners: Finding your way in your new global business. Why it's important to plant the seeds for entrepreneurs. Building a brighter policy future for American entrepreneurs. Quote of the week: "As an entrepreneur, you have to be OK with failure. If you're not failing, you're likely not pushing yourself hard enough." – Alexa von Tobel, founder of LearnVest Expert advice and insights for older entrepren
Forrester Digital Transformation
JANUARY 26, 2023
Here’s a thought experiment to test if your organization is ready for the future of localization. When you think about your customer and employee experience (CX and EX), do you think about what it’s like in each of their languages? Or do you unconsciously assume a monolingual experience?
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
McKinsey and Company
JANUARY 24, 2023
A decade of favorable macroeconomic conditions and relatively easy growth has ended, signaling a new urgency for US wealth managers to rethink operating models and reenergize growth.
The Global Small Business Blog
JANUARY 27, 2023
©iStock/johavel Some of the best lessons in business, people and life come from unexpected places and can shift an executive’s position by suddenly granting the gift of deep and unexpected knowledge. Here are four tips that a global team can teach you about success.
Forrester Digital Transformation
JANUARY 25, 2023
Yesterday, the Justice Department and eight states sued Google, accusing the company of illegally abusing its monopoly on the technology that powers online advertising. According to the Department’s complaint, Google’s dominance enables the company to take at least $0.30 of every dollar spent using Google’s advertising technology.
31 West
JANUARY 25, 2023
A service desk is a link between your business and customers. They are the face of your business. The type of customer service you provide can play a major role in customer retention, customer loyalty, and brand image. Today, we will be discussing two customer service solutions – Zendesk and Autotask. You can employ these solutions regardless of having an in-house service team or you working with an outsourced IT service desk company.
Advertiser: Paycor
Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!
McKinsey and Company
JANUARY 23, 2023
Just like the world at large, the world of work shifts and changes over time. The future of work refers to an informed perspective on what businesses and other organizations need to know about how work could shift (given digitization and other trends), plus how workforces and workplaces can prepare for those changes, big and small.
The Global Small Business Blog
JANUARY 25, 2023
iStock/jittawit.21 PWC UK analyzed over 200,000 jobs in 29 countries to explore the economic benefits and potential challenges posed by automation. They've identified three waves of automation that might unfold over the next 20 years. Discover what those three waves are and whether automation will impact jobs in the future.
Forrester Digital Transformation
JANUARY 23, 2023
In 2023, Empowered Customers Are Engaging Differently With Brands In 2016, we introduced Forrester’s Empowered Customer Segmentation, based on consumer behavior we’ve been monitoring and analyzing since the 1997 launch of Forrester Analytics’ Consumer Technographics® survey data.
31 West
JANUARY 25, 2023
Most IT companies have embraced help desk software solutions, and it’s not hard to see why. These applications are engineered to automate complex ITSM operations and simplify all kinds of technical jobs. A commonly asked question is, what should you look for in help desk solutions? With dozens of options to choose from, it gets tricky to find a solution that caters to your organizational needs, fits your budget, and offers an exceptional variety of help desk tools that streamline your regular wo
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Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.
McKinsey and Company
JANUARY 27, 2023
Digital-native start-ups and healthcare incumbents can both play important roles in building and scaling digital therapeutics to improve the management of chronic health conditions.
The Global Small Business Blog
JANUARY 24, 2023
©iStock/gorodenkoff Easing the HR burdens that come with running any business, let alone those with employees outside of the U.S., is critical in a time when budgets and well-being are top of mind. On-boarding is a crucial area for employers to consolidate technology, especially when hiring a mixed population of contractors and full-time hires. The Deel HR platform, considered a full stack global HR platform, streamlines this process by utilizing Google Suite.
Forrester Digital Transformation
JANUARY 24, 2023
As B2B marketing continues to evolve, addressing shifts in buyer behavior has become a top priority for marketing leaders. These shifts, driven by the proliferation of data, include the rise of buying groups and the preference for self-guided, anonymous or pseudonymous buying journeys.
31 West
JANUARY 23, 2023
When your IT agents have the right tools, it gets easier for them to manage users and handle all technical operations efficiently. The ITSM software is one such smart and automated help desk application that streamlines your IT operations and helps you deliver excellent service to the end user. The software can be deployed on the cloud or your premises.
Speaker: Joe Sharpe and James Carlson
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Perficient Digital Transformation
JANUARY 23, 2023
Perficient is excited to extend our partnership with Morgan Pressel, LPGA professional golfer and NBC Golf Channel analyst. We’re proud to partner with a golf pro like Morgan who, in addition to displaying Perficient on her apparel, shares our drive, determination, and commitment to excellence. Check out the video below for a special message from Morgan about our partnership.
The Global Small Business Blog
JANUARY 26, 2023
©2023 Women Entrepreneurs Grow Global®. All rights reserved. Successful women entrepreneurs and business owners share stories about going global, and offer new ways to take on the world, stay inspired and have fun every month on the super successful How She Went Global® podcast. Haven't listened to it yet? Well you are in for a big treat – and a lesson or two from a female founder on what it takes to go global.
Forrester Digital Transformation
JANUARY 24, 2023
There is no single green or sustainable consumer. Learn the value of segmenting your customer base by their green purchasing habits.
31 West
JANUARY 23, 2023
Businesses these days are increasingly using Microsoft Office 365. All kinds and sizes of companies are opting for this Microsoft Office Suit to increase productivity and ROI. The cloud-based tools of Office 365 help your organization create a productive workflow through effective communication and collaboration. The best part of Microsoft Office 365 is that you can easily integrate the new applications with your existing Microsoft tools.
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In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.
Perficient Digital Transformation
JANUARY 27, 2023
DevSecOps is an approach to software development that emphasizes security as a critical aspect of the development process. It is a combination of development (Dev), security (Sec), and operations (Ops) practices that work together to build, test, and deploy secure software. The goal of DevSecOps is to integrate security into the software development lifecycle (SDLC) from the earliest stages of development to ensure that security is built into the software, rather than added as an afterthought.
McKinsey and Company
JANUARY 27, 2023
Major semiconductor players have undertaken and announced US-based fab construction projects, and more are under consideration. Here’s a road map for moving ahead.
Forrester Digital Transformation
JANUARY 27, 2023
Has your company’s demand and ABM program earned bragging rights? Nominate it for Forrester’s 2023 B2B Program Of The Year Award and showcase it on stage at B2B Summit North America.
Zinnov
JANUARY 26, 2023
Digital transformation and customer experience enhancement have been on the priority list of enterprises globally for some time now. For which, enterprises are either looking to reassess existing systems or are in the process of replacing their legacy IT systems altogether. The push to bring in the change has compelled enterprises to focus on Outsourced and Managed services, Application/Solution Deployment, Consulting, and Advisory services – this has translated into a massive opportunity for Gl
Advertiser: Paycor
HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.
Perficient Digital Transformation
JANUARY 27, 2023
2023 is going to be a challenging year for CFOs. Rising inflation (and interest rates) , labor shortages and workplace transformations, continued supply chain complications , and increasingly complex and controversial external reporting requirements are all just a few of the major obstacles facing organizations in the new year. With so many issues at the doorstep and mixed indicators adding to the confusion, one could make the argument that 2023 will be even tougher than the recent years.
McKinsey and Company
JANUARY 25, 2023
When uncertainty reigns, the best leaders play both defense and offense. That requires honing three types of competitive edge: insights, commitment, and execution.
Forrester Digital Transformation
JANUARY 27, 2023
Truly digital firms have business models with technology at the core, and this technology is software. For such firms, software is an expression of the business. To become truly digital, complementary approaches to people, process, and technology are needed. The unresolved need for more developers (the people) is well and painfully understood.
V-Soft Consulting
JANUARY 27, 2023
Customer satisfaction is one of the most important goals for companies. Every organization goes to the lengths to satisfy their customers and win customer loyalty to expand their business with the goal of serving them better in the future. Many organizations are harnessing technologies and different platforms to level up their game and improve customer experience.
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Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.
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