Redial

JUNE 7, 2023

In recent years, Baja California has emerged as a highly sought-after nearshore destination for businesses, particularly in the realm of call centers. With its strategic location, skilled workforce, and business-friendly environment, Baja California offers numerous advantages to companies looking to establish or expand their operations. And there are not only economic advantages, but the cultural landscape are also playing a major part in bringing communities and opportunities.

Nearshoring 130

Nearshoring Call Center Labor Costs BPO 130

Microsourcing

JUNE 7, 2023

Google and Apple may be among the world’s biggest companies, regularly appearing near the top of Fortune 500 lists 1 , but they share something in common with countless smaller businesses when it comes to software development. Despite being tech leaders, they are increasingly outsourcing more of their development and maintenance projects to external providers that specialize in such areas.

Software 52

Software Outsourcing 52

Velocity Global

JUNE 7, 2023

Mexico is the most popular destination in the world for expats from the United States. In fact, an estimated 1.6 million U.S. citizens live in Mexico, according to the U.S. Department of State. U.S. and international companies that send foreign employees on assignment to Mexico or allow them to relocate and work in Mexico must prioritize their employees’ safety and health insurance coverage.

Insurance 98

Insurance Healthcare Payroll Administrative 98

IBM Business Partners

JUNE 5, 2023

Work orders are the driving force behind any organization’s asset management apparatus. Whenever a person or entity submits a service request, the maintenance team that receives it must create a formal paper and/or digital document that includes all the details of maintenance tasks and outlines a process for completing the tasks. That document is called a work order.

Management 67

Management Order Management Out-Tasking Facilities Management 67

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility

The Global Small Business Blog

JUNE 8, 2023

©iStock/AlizadaStudios The Coca-Cola Company claims they are a global business that operates on a local scale, in every community where they do business. How do they do it? We are able to create global reach with a local focus because of the strength of the Coca‑Cola supply chain, which comprises our company and our bottling partners worldwide. Learn more about The Coca-Cola System.

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31 West

JUNE 9, 2023

Antivirus programs have become a necessity today. With the growing cases of cybercrimes reported around the world, protecting your personal devices and information is important, more now than ever. Antivirus software is designed to protect your system from malware attacks, ransomware, phishing, and other cyber threats that can compromise your personal information.

Software 130

Software Management Design Marketing 130

Perficient Digital Transformation

JUNE 9, 2023

When you hear the word “constraints,” what creative images and stories does your mind conjure up? The word often leads people toward negative thoughts of confinement, limitations, obstacles, or not getting what you want. With this article, though, I want to talk about useful constraints and how they can encourage creativity and innovation. Common Views of Constraints You’ve no doubt been there…sitting in a room with colleagues discussing a problem you don’t know exactly how to fix.

Right-Sizing 98

Right-Sizing Collaborations Accounting Management 98

The Global Small Business Blog

JUNE 7, 2023

©iStock/Wavebreakmedia Women leaders are making their mark on the global stage , breaking barriers and transforming global entrepreneurship. Why just take a look at all the successful global women entrepreneurs highlighted at Women Entrepreneurs Grow Global® ! As gender equality gains momentum, global women leaders are dismantling stereotypes, reshaping industries, and forging new paths to success.

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31 West

JUNE 5, 2023

Google Workspace offers unmatched benefits for both established and small businesses. For example, as a small business owner, you can opt for an individual account. It provides additional benefits on primary features such as longer meeting times, enhanced storage, etc. So solopreneurs can experience more productivity by using Google Workspace from their personal Gmail, Yahoo, or Hotmail accounts.

Accounting 130

Accounting Collaborations Efficiency Service 130

Groove Technology

JUNE 8, 2023

Are you interested in becoming an ASP.NET developer? ASP.NET is a popular web development framework built by Microsoft that allows developers to build robust and interactive websites and web applications. In this article, we will discuss what ASP.NET is, the skills required to become an ASP.NET developer, and the steps you can take to become one. What is ASP.NET?

E-Commerce 130

E-Commerce Design Software Engineering 130

Advertiser: Paycor

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

Raya Contact Center

JUNE 5, 2023

Riyadh, Saudi Arabia – June 4, 2023. RAYA CX, a subsidiary of Raya Holding for Financial Investments and trusted provider of customer service, technical support, and global services for Fortune 1000 companies across North America, Europe, the Middle East, and Africa, is proud to announce the opening of its second site in the Kingdom of Saudi Arabia in the heart of Riyadh.

Customer Service 98

Customer Service Management Service Marketing 98

The Global Small Business Blog

JUNE 9, 2023

©iStock/Caiaimage/Sam Edwards SMEs are keen to get back to attending in-person business events after Covid, but it’s often an expensive exercise. What can organizers and attendees do to bring down the barriers to entry? According to a survey by American Express Global Business Travel , SMEs are planning more meetings and events than any other kind of firm, with 65% budgeting to spend more on such activities this year compared with 2022.

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31 West

JUNE 5, 2023

The growing popularity of the cloud-based work environment has encouraged businesses to move their operations to the cloud. While they are migrating the data online, a common question they ask is “What’s the security they can expect from the cloud”? The demand for SaaS, like Microsoft 365, is on the rise. But, does it feature crucial security tools?

Risk Management 130

Risk Management Risk Management Accounting Event Management 130

Groove Technology

JUNE 8, 2023

Introduction In today's technology-driven world, businesses seek advanced web solutions to stay ahead of their competition. Developing an innovative and user-friendly web application is not a cakewalk, but the right framework can make it easier. One such framework that has gained immense popularity in recent years is ASP.NET. This article will explore everything you need to know about dot Net application development services, including what they are, why they matter, and how to choose the best a

E-Commerce 130

E-Commerce Software Design Order Management 130

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Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

Resource Optimizing

Raya Contact Center

JUNE 5, 2023

Riyadh, Saudi Arabia – June 4, 2023. RAYA CX, a subsidiary of Raya Holding for Financial Investments and trusted provider of customer service, technical support, and global services for Fortune 1000 companies across North America, Europe, the Middle East, and Africa, is proud to announce the opening of its second site in the Kingdom of Saudi Arabia in the heart of Riyadh.

Customer Service 98

Customer Service Management Service Marketing 98

The Global Small Business Blog

JUNE 5, 2023

©iStock/Feodora Chiosea What's affecting me, my clients, my colleagues and other global small business owners: How small companies can reach global audiences. Small business report 2022 from eBay. World Trade Center Utah is helping small businesses go global. Quote of the week: “Every problem is a gift — without problems we would not grow.” – Anthony Robbins Where are small businesses flourishing globally?

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Microsourcing

JUNE 4, 2023

Hospitals and clinics exist to provide patient care, but they must operate as businesses. It is a delicate balancing act to succeed at both, especially in healthcare where margins are low and patient expectations are high. In order to grow and thrive, every business has to consider managing costs as well as outputs – no easy feat in today’s complex and evolving business climate.

Healthcare 98

Healthcare Outsourcing Management 98

Groove Technology

JUNE 8, 2023

When it comes to developing web applications, choosing the right development company can make all the difference. If you're looking for a company to help you with your ASP.NET Core development project, there are a few key things you should consider before making a decision. Choosing the right development company can make all the difference What Is ASP.NET Core Development?

Sourcing 130

Sourcing Research Design Efficiency 130

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Reduced Overhead

Simplr

JUNE 5, 2023

[ Updated: June 5, 202 3] Training and onboarding of customer service staff can be costly and time-consuming. When you mix in the unpredictability of supply chain disruption and staffing issues, the grave financial risks of overstaffing, understaffing, and attrition start to add up. As more businesses look to cut costs wherever possible, especially within CX, it presents challenging questions for management: Is outsourcing to a legacy call center sustainable anymore?

Customer Service 98

Customer Service Efficiency Call Center Service 98

The Global Small Business Blog

JUNE 6, 2023

©2023 Women Entrepreneurs Grow Global®. All rights reserved. wegginar® presenter Lindsey Laurain is the founder of ezpz , creator of innovative, safe, developmentally appropriate feeding gear for little ones. She will be discussing how to: Start your business from scratch Develop your team Overcome challenges Build a culture of innovation To learn more and to register, visit: [link] ( free of charge thanks to sponsors Associated Bank, FedEx, bluedog, Global Care Clinical Trials and 1706 Advisors

Banking 143

Banking 143

Microsourcing

JUNE 4, 2023

Skip straight to the statistics summary. Customer service has overtaken product and price as a key differentiator for businesses. Offering superior customer care helps your organization gain and retain more customers, leading to improved margins and profitability. However, with the customers of today expecting multi-channel, round-the-clock availability, it is becoming increasingly difficult to keep up with their demands while tending to the other needs of your organization.

Customer Service 98

Customer Service Service Outsourcing 98

Groove Technology

JUNE 8, 2023

React Native is a popular open-source mobile application development framework, which allows developers to build cross-platform apps using a single codebase. It offers an excellent user interface and is highly responsive, making it a top choice for many businesses looking to develop mobile apps for multiple platforms. However, finding the right React Native app development company can be challenging.

Collaborations 130

Collaborations Out-Tasking Sourcing Design 130

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In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

Analytics

Simplr

JUNE 6, 2023

Customer service ticket backlogs— especially during holiday sales events — can be a breeding ground for customer neglect and missed revenue. While the bump in revenue is exciting, these seasonal surges always bring an increase in customer service tickets— tack on global supply chain jams and shipping delays and things start to pile up and get messy!

Customer Support 98

Customer Support Right-Sizing Retail Customer Service 98

V-Soft Consulting

JUNE 8, 2023

Over the past few years, we have witnessed a significant transformation in the way organizations run their businesses. In today's era of digital connectivity, where data usage, applications, and devices continue to increase, businesses must prioritize effective data integration. Now businesses are looking for robust and reliable integration platforms that enable seamless integration of different applications.

Service 98

Service 98

Global Expansion

JUNE 8, 2023

India is known for its rich cultural heritage, diverse population, and bustling cities. With a population of over 1.4 billion people, India has one of the largest workforces in the world.

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Groove Technology

JUNE 7, 2023

JavaScript has become an integral part of web development and mobile app development due to its versatility, simplicity, and ease of use. It is no surprise that businesses of all sizes are looking for professional developers to handle their web and mobile app projects. In this article, we will discuss the top benefits of hiring a JavaScript development company for your web and mobile app needs.

E-Commerce 130

E-Commerce Service Right-Sizing Software 130

Advertiser: Paycor

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

Intelligent Management Inc.

JUNE 6, 2023

It’s time for companies to update their knowledge and approach to business–what may have worked before is inadequate for the complexity all organizations face today. Our new series focuses on what companies need to embrace today to succeed and scale up. It is based on our new book in the works ‘From Silos to Network: A New Kind of Science for Management’ When we think about organizations, we quite naturally picture in our mind the organizational chart.

Out-Tasking 92

Out-Tasking Design Management Sales 92

IBM Business Partners

JUNE 7, 2023

We are excited to inform our clients and partners that IBM Storage Defender , part of our IBM Storage for Data Resilience portfolio, is now generally available. Enterprise clients worldwide continue to grapple with a threat landscape that is constantly evolving. Bad actors are moving faster than ever and are causing more lasting damage to data. According to an IBM report , cyberattacks like ransomware that used to take months to fully deploy can now take as little as four days.

Right-Sizing 77

Right-Sizing Design Government Engineering 77

Global Expansion

JUNE 9, 2023

From emerging startups to established enterprises, companies across the world are geographically expanding their teams to unlock unparalleled growth and diversity. Accessing this vast global talent pool can boost productivity, cut costs, and increase revenue from new markets—all while getting ahead of the competition. However, these exciting opportunities come with challenges, such as managing global payroll processing.

Payroll 85

Payroll Regulations Marketing Management 85

Groove Technology

JUNE 6, 2023

Web scraping is the process of extracting data from websites. It can be done using various programming languages, including Python, R, and Java. However, many developers wonder if web scraping can also be done using JavaScript. What is web scraping? Web scraping is the practice of extracting data from websites automatically. This is usually done by sending an HTTP request to the website's server, retrieving the HTML content of the page, and then parsing it using a programming language.

Efficiency 130

Efficiency Research Sourcing Automation 130

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Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.