The Global Small Business Blog
NOVEMBER 4, 2022
©iStock/coffeekai Globalization is not over. There may be retrenchment in some areas such as critical technologies and reshaping in others such as onshoring or regionalization. But this new globalization is also a unique opportunity to rethink the current framework where we maintain the benefits garnered from an open flow of trade, people, information, and culture.
Pure Moderation
OCTOBER 31, 2022
Business process outsourcing refers to outsourcing some business processes to an outside vendor. The service provider can be based anywhere in the world. A service provider’s post-contractual duties include everything from claims and invoice processing to full-fledged HR operations (including recruitment, onboarding, and exit interviews). The provider is often also accountable for monitoring service level agreements (SLAs) and keeping tabs on the staff’s performance and advancement.
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31 West
NOVEMBER 2, 2022
A service desk is primarily accountable for delivering support to IT service users. They also provide prompt assistance to employees or customers seeking answers to technical queries. So, an efficient service desk develops the base for a delightful user experience. Businesses, irrespective of size and type, have customers who expect top-notch service.
Forrester Digital Transformation
NOVEMBER 2, 2022
The era of cloud-native transformation is here. Cloud-native is core to modern IT infrastructure, thanks to the power of the Kubernetes distributed compute backbone. Vibrant open source communities, effective product implementations by vendors, and savvy adoption by enterprises have created a dynamic, powerful cloud-native ecosystem that puts cloud scale in the hands of business and […].
Speaker: Jennifer Hill
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
The Global Small Business Blog
NOVEMBER 3, 2022
©iStock/Petmal The EY organization announced the release of the 2022 Sustainable Value Study, a survey of over 500 chief sustainability officers and equivalents representing companies worth more than US$1b around the world. The survey finds companies taking decisive action to combat climate concerns are benefiting from unexpected financial value in areas like revenue growth and earnings, with 7 in 10 seeing financial benefits that exceed their expectations.
Everest Group
NOVEMBER 2, 2022
No-code Low-code. LEARN MORE ABOUT OUR SERVICE OPTIMIZATION TECHNOLOGY RESEARCH.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
Forrester Digital Transformation
NOVEMBER 2, 2022
To thrive in what will be a particularly challenging year, companies will need to tune in to their employees.
The Global Small Business Blog
NOVEMBER 1, 2022
©2022 Women Entrepreneurs Grow Global. All rights reserved. Are you yearning to return to your immigrant roots as you grow a global company? Then join wegg® on Wednesday, November 2nd at 11AM CT to hear Dena Javaras's journey brought out by a friendly chat led by Moji Eagan, Senior Vice President, Bank of America. Dena is President of LED Tranquility, Inc.
Groove Technology
NOVEMBER 4, 2022
Modern web and app design must include an important component called accessibility design. In order to create inclusive user experiences, designers must mix accessibility and UX best practices. This article discusses the significance of online accessibility as well as seven crucial best practices that designers may incorporate into their processes. Modern web and app design must include an important component called accessibility.
31 West
NOVEMBER 2, 2022
A managed service provider (MSP) is a third-party service provider that remotely handles a customer’s IT setup and user support. Businesses of all sizes and types require managed IT support services to fulfill a specified set of everyday management functions. These services may include infrastructure management, network security , data monitoring, etc.
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
Forrester Digital Transformation
NOVEMBER 4, 2022
Elon Musk’s Twitter takeover has been – at best – chaotic and tumultuous. Advertisers are uncertain about what direction the company will take: What will happen with content moderation? Will Twitter become a mainstream Gab with a steady flow of disinformation? While Musk has tweeted that “nothing has changed with content moderation,” racist tweets have […].
The Global Small Business Blog
OCTOBER 31, 2022
©iStock/RomoloTavani What's affecting me, my clients, my colleagues and other global small business owners: You can operate a scarily successful Halloween global small business ! 30 Halloween costume memes. Quote of the week: “Halloween is not only about putting on a costume, but it's about finding the imagination and costume within ourselves." – Elvis Duran Halloween marketing ideas for your global small business.
Groove Technology
OCTOBER 31, 2022
Utilizing Google Chrome extensions is a clever way to increase your creative productivity if Google Chrome is your primary browser. As UI/UX and product designers, we often use the top 10 Chrome extensions, which are all included in this roundup. They are beneficial for downloading pictures, colors, and fonts from websites and gathering ideas for design work.
31 West
NOVEMBER 1, 2022
Have you noticed something out of the ordinary when you checked the VPN server logs? For instance, the logs showed you that the person sitting in your firm in America had logged in from Hong Kong. Strange, right? Or, you spotted an unauthorized breach of a file that no one should have access to. In situations like these, IT help desk ‘must not hit the panic button’.
Advertiser: Paycor
The HR industry is changing. Did you know… 1. There will be 4M more jobs than workers by 2033 ( BLS ). 2. For 84% of workers, flexibility is a top priority ( FlexJobs ). 3. 75% of employees have used AI at work ( CFO.com ). It’s time to meet the moment! Use Paycor’s guide to design a blueprint for success.
Forrester Digital Transformation
NOVEMBER 4, 2022
I’ve been in the IT industry long enough to remember the start of the Browser Wars when Internet Explorer took on Netscape in the late 1990s. Product names like Mosaic, Netscape, “IE”, and Mozilla (and its next iteration with Firefox) were all part of the browser market development. Safari came along for Mac in 2003, […].
The Global Small Business Blog
NOVEMBER 2, 2022
©iStock/monsitj Finally, a guide to help navigate all the options available for collecting money from customers overseas. Yes! This particular edition spotlights commercial trade finance instruments as well as U.S. government export financing resources available through the U.S. Export-Import Bank (EXIM Bank), U.S. Small Business Administration (SBA), and U.S.
McKinsey and Company
OCTOBER 31, 2022
COOs are increasingly important to corporations, but what skills will they need to perform at their best? Business leaders weigh in.
Perficient Digital Transformation
OCTOBER 31, 2022
Many organizations are struggling with finding skilled software developers for their development teams. To help increase the number of developers, one of the strategies emerging in the market is low-code platforms. Low-code platforms reduce the need to write code and increase the speed at which applications can be built and deployed. Essentially, low code puts development power in the hands of everyone, regardless of their title or role.
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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive
Forrester Digital Transformation
NOVEMBER 4, 2022
When Twitter first announced its intent (back in April) to be acquired by Elon Musk, Forrester said that disinformation and hate speech are ultimately at stake – And that ad dollars are at risk. In the days following last Friday’s closing of the deal, GM paused its paid advertising on Twitter. Soon after, IPG’s MediaBrands […].
Redial
OCTOBER 31, 2022
Let’s start by saying that data mining is a technique through which useful information and knowledge can be obtained from a large amount of data. . It helps obtain valuable insights into your business, customers, or other areas by analyzing structured and unstructured sources of information. . This method, applied in the healthcare industry , can give accurate patient records that enable the physician to make effective decisions at the right time. .
McKinsey and Company
NOVEMBER 4, 2022
Companies that focus on defense technology innovation will benefit from a strong understanding of the US Department of Defense budget.
Perficient Digital Transformation
NOVEMBER 2, 2022
For those unfamiliar with OneStream’s reporting capabilities, the two most often used ways to view data in a user-friendly manner are Cube Views and Dashboards. This will be a three-part series that shows how you can create a simple Cube View, Dashboard and how to make them dynamic. Part 1 – How to Build a Simple Cube View Report. Part 2 – How to Build a Simple Dashboard.
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Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.
Forrester Digital Transformation
NOVEMBER 4, 2022
Retail strategy for the holidays has always been about achieving two, if seemingly contradictory, goals: Goal #1: Marketing specific products to specific customers to attract and convert them Goal #2: Selling inventory that minimizes out-of-stocks and overstocks by the end of the season With many retailers, including Target, entering the holiday season thinking about high […].
Transparent BPO Outsourcing
NOVEMBER 3, 2022
Manage expectations after moving a domestic contact center The time has come – you’ve grown to the point that it’s time to outsource your contact center. The fate of your brand is now in the hands of contact center agents thousands of miles away. And your customers’ satisfaction rides on the ability of agents in […]. The post Switching Gears: Moving Your Contact Center Nearshore/Offshore appeared first on Transparent BPO.
McKinsey and Company
NOVEMBER 1, 2022
Three McKinsey veterans condense decades of boardroom experience and cognitive science into a guide for learning proactively and leading dynamically amid the most uncertain circumstances.
Perficient Digital Transformation
NOVEMBER 4, 2022
We’ve seen the headlines. We’ve read the articles. Technology transformations are here and appear to be never ending. As a matter of fact , they are accelerating. Organizations are prioritizing their technology initiatives and increasing their IT budgets ; yet the majority ( about 70% ) of these initiatives do not reach their goals. Perhaps because technological change is much bigger than it might appear; especially, when the technology spans across the entire organization or touches multiple cr
Advertiser: ZoomInfo
In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.
Forrester Digital Transformation
NOVEMBER 4, 2022
Industry 4.0 has been a big idea in manufacturing for the past decade or so, but moves are unfortunately afoot to prematurely crown a successor: Industry 5.0. While the ever-shorter refresh cycles for smartphones have apparently become an unfortunate fact of consumerist life, industrial revolutions really should come along with a lot less frequency!
Airswift
NOVEMBER 3, 2022
Source: Frame Stock Footage/Shutterstock. Artificial intelligence-based EMS are today's digital tools in energy saving. The first step towards a more efficient energy system is to understand how much energy we consume and where it comes from. This requires an overview of all the activities that take place in our homes or offices.
McKinsey and Company
NOVEMBER 2, 2022
The industries that make up the built environment are highly fragmented and slow to change. Creating green growth requires shifts in how players design, build, operate, and decommission assets.
Hyland
NOVEMBER 1, 2022
Love enterprise tech but low on browsing time? Here are five interesting pieces from around the world, distilled and delivered for your busy schedule. 1. Monolithic platforms and progress. What you need to know: Technological ingenuity and perseverance shown in the early days of the pandemic are now finding their way into workflows, wrote Tim Hood , Hyland’s vice president of EMEA and APAC, for Digitalization World.
Advertiser: Paycor
In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.
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