Sat.Nov 12, 2022 - Fri.Nov 18, 2022

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What Is a PEO and How Can It Help Your Business Grow?

Velocity Global

Choosing a PEO can grant your company access to top-tier benefits and increase your ability to hire and retain top talent. In this guide, we’ll cover what a PEO does and why they’re a great HR choice for companies with limited resources. We’ll also discuss questions you should ask when choosing a PEO and review frequently asked PEO questions. Table of Contents.

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Globalization's Next Phase is a Rewiring

The Global Small Business Blog

©iStock/Sofiia Potanina According to a new report from consulting firm McKinsey, globalization is changing course — that much is clear. But don’t call it a retreat, it’s just “reconfiguring," or "rewiring." Today, international businesses are confronting the “complexities of an increasingly contested global order” where war, national security, supply-chain disruptions and technological change are all driving a shift in global trade flows.

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What matters most? Six priorities for CEOs in turbulent times

McKinsey and Company

With economic troubles mounting, it’s a time to tighten belts and put on hard hats. But don’t forget the jet pack, to accelerate into the next phase of growth.

Finance 136
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How to implement an effective remote working strategy

Airswift

Source: djile/Shutterstock. The new normal: Remote working. The concept of remote working has come a long way. In its early stages, it was mostly unique to small start-ups lacking physical offices and digital nomads operating out of co-working spaces scattered across the world.

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The HR Leader’s Workforce Management Guide

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

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Data Sovereignty Battles Continue To Dominate The European Public Cloud Market

Forrester Digital Transformation

The battle between hyperscalers and European cloud providers to conquer the European public cloud market is getting more contentious over the issue of data sovereignty. It now involves new actors, new concerns, and new weapons. Here a few of the main facts that will most probably influence the European cloud scenario moving forward. Growing Complexity […].

Marketing 130
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Today in Global Small Business: TikTok Shop Launched Invite Only In-App Ecommerce Feature

The Global Small Business Blog

©iStock/Wachiwit What's affecting me, my clients, my colleagues and other global small business owners: In addition to its most recent shopping features, TikTok has just launched TikTok Shop, where users can now make purchases directly through the app. Volkswagen hires Google exec to head global marketing. Quote of the week: "E-commerce is a powerful means to connect the unconnected to global trade." – Arancha Gonzalez Globalize your online sales.

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5 customer service trends to keep an eye for 

Redial

A new year is arriving and it comes with new possibilities and, of course, customer service trends that we need to stay in touch with. . As one of our main objectives is to enhance our client’s CX, we investigated 5 interesting customer trends that will be game changers for every business. Virtual & voice assistants. We’ve already explored this topic through omnichannel , so we know this is a major trend for this year.

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How Shell Led A Citizen Developer Movement

Forrester Digital Transformation

How to establish, govern, and scale a citizen developer strategy is the most common low-code inquiry topic from Forrester clients – and Forrester data shows that at least two thirds of firms currently have a citizen developer strategy or plan to have one in the next 12 months. In 2021, Forrester identified three common structures […].

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Global Supply Chains Have a New Bottom Line

The Global Small Business Blog

©iStock/trekandshoot The endless drive to reduce costs by relocating production facilities has resulted in a globalized, vertically integrated, and highly specialized manufacturing model that benefits specific countries and regions. Willingly and consciously, we have created unbridled globalized supply chains that focus on maximizing value. From economic value to social and environmental values, global supply chains have a new bottom line.

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What Is A Firewall And How It Works?

31 West

You have embraced digital transformation and moved your business operations to the cloud. But have you considered the security risks? This digital transformation brings a set of challenges that pose a security threat to organizations. Social engineering attacks, like phishing and email impersonation, are on the rise. You may think your private network is safe and accessible only to authorized users, but that couldn’t be further from the truth.

Software 130
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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Top 8 Helpful Web Usability Tips For Web Designers

Groove Technology

Making it simple for users of your website to locate the information they require when they require it is the essence of web usability. The idea that usability is expensive is one that web companies frequently hold. Yes, some big companies spend tens of thousands of dollars on usability research and testing, but a small business can achieve web usability without the help of usability experts or expensive testing tools.

Design 130
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Predictions 2023: Citizen Development And The Metaverse Stir Up Software Development

Forrester Digital Transformation

The year ahead will be a tumultuous one for software developers. Read Forrester's top three predictions for software development in 2023.

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Has Globalization Impacted the Legal Profession?

The Global Small Business Blog

©iStock/BCFC How has the globalization of economic activity and the movement of a significant amount of that activity from the traditional centers in the Global North to the emerging economies in the Global South, impacted the legal profession? Discover more here.

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How Does A Firewall Protect Data?

31 West

Did you know around 15 million data breaches were reported in the third quarter of 2022? The increasing threat of cybercrimes has made data security a priority for every business operating digitally. Implementing robust technology that can guard your network and data from unauthorized access has become important, more now than ever. A firewall is one such way to protect your data and mitigate the risks of breaches within your organization.

Sourcing 130
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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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Taking a skills-based approach to building the future workforce

McKinsey and Company

Our work with the Rework America Alliance highlights how a skills-based approach can help US employers expand talent pools and retain great workers—even through economic uncertainty.

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Diversity And Inclusion Matter In The Digital Context

Forrester Digital Transformation

A lack of diversity, equity, and inclusion (DEI) in digital teams poses some unique challenges: biased AI, harmful or inaccessible digital products and experiences, and challenges with recruiting and retaining digital talent. Drive DEI to tackle these challenges in a digital context.

Design 29
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Taking a Trip Abroad? Get Some Foreign Cash Before You Land

The Global Small Business Blog

©iStock/Dilok Klaisataporn Taking a trip abroad? It’s wise to get some foreign cash before landing at your destination. And while currency exchanges at airports are convenient, you’ll get less bang for your buck due to their poor exchange rates. To exchange your currency more affordably, skip the airport kiosk and look for another foreign currency exchange nearby.

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Perficient and Pega: Working Together to Support Caseworkers

Perficient Digital Transformation

Child welfare caseworkers are among the most overworked government employees, they shoulder the responsibility for the well-being and safety of our most vulnerable population – children. The work of today’s caseworkers is limited by disjointed processes and siloed data. These aging, disparate legacy systems do not support their work in a timely and efficient manner.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Digital twins: Flying high, flexing fast

McKinsey and Company

Digital design and product development can provide new ways to solve complex problems. Getting implementation right means thoughtfully translating big ideas into boots on the ground.

Design 125
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The NVIDIA/Microsoft AI Supercomputer Cloud Is A No-brainer

Forrester Digital Transformation

This week NVIDIA announced a multi-year collaboration with Microsoft to build a cloud-based artificial intelligence (AI) supercomputer. With this partnership, Microsoft Azure will be the first public cloud to leverage NVIDIA’s full AI stack – chips, networking, and software. More specifically, the supercomputer will be powered through a combination of Microsoft Azure’s scalable ND- and […].

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RAYA CX is Selected as a 50 MENA Leader for Inspiring Change Across the Region!

Raya Contact Center

RAYA CX is proud to announce that it’s been selected as one of the 50 MENA Leaders across all industries! This recognition is part of the initiative created by Gulf News , the region’s most-trusted English-language news source, in collaboration with the internationally renowned TBD Media Group to highlight organizations with thinkers and innovators shaping the future of the planet from within the MENA region.

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Do Work-From-Home Agents Work for You?

Transparent BPO Outsourcing

The answer may lay with your clients and agents. It’s on everyone’s lips. They all seem to be talking about it – from the C-suite to the kitchen table and every business journal is unpacking the advantages of letting employees work from home. And you and your leadership teams are asking, “will work-from-home work for […]. The post Do Work-From-Home Agents Work for You?

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Why (and How) to Switch to a New HR & Payroll Platform

Speaker: Speakers:

HR and payroll impact every aspect of your business. Choosing the right provider is one of the most important decisions you’ll make. Before you decide, hear first-hand customer accounts in Paycor’s webinar to learn: The three most important things to look for when switching. How to begin your search. What are some of the red flags?

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Five trends to watch in the edtech industry

McKinsey and Company

The adult edtech sector is evolving as quickly as it is growing. Significant changes are taking place in M&A opportunities, geographic hotspots, user demands, and the enterprise market.

Marketing 120
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The Best Enterprise Transformation Program Is Yet To Be Made

Forrester Digital Transformation

Takeaways from the Global Data and AI summit, EY 2022.

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5 Expert Hiring Tips When Scaling Your Company

Globalization Partners

In general, it is becoming increasingly difficult to retain staff across all industries as the impact of the “Great Resignation” continues to reverberate around the world. And scaleups are not immune to this turnover problem, particularly in the tech sector. But why is this? A recent ISL Retention report shed some light on the issue. Based on 200 interviews with workers that had recently quit their roles, the survey found: 80 percent left due to a hostile work culture. 79 percent said their line

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Infrastructure as a service (IaaS) 101

Hyland

In this piece: What is IaaS? Examples of IaaS. Pros of IaaS. Cons of IaaS. How IaaS differs from other services. What’s next for IaaS. Infrastructure as a service, or IaaS, was first introduced in 2008. Like its siblings — software as a service (SaaS) and platform as a service (PaaS) — IaaS is a service deployed via the internet in the cloud and has become the standard abstraction model.

Service 98
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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

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Becoming indispensable: Moving past e-commerce to NeXT commerce

McKinsey and Company

A successful transition to the next horizon of digital commerce requires companies to get real about being customer first and make some hard choices.

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Anticipate Your Customers’ Next Best Experiences

Forrester Digital Transformation

The future of experiences will be driven by analytics, and many of them will be anticipatory.

Analytics 130
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How to Retain Talent with a Global Employment Platform

Globalization Partners

Following the global pandemic and now the looming threat of a worldwide recession, it is not uncommon for a company to be considering closing down an international entity. This may happen for several reasons. Changes to the local economy or a shift in the market can create a lack of interest in goods or services. Or a change in compliance regulations can increase the likelihood of committing compliance errors with severe financial penalties a risk that a company may judge best to avoid in these

Payroll 98
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Everest Group Unveils Its 2022 List of Top 50 Engineering Services Providers

Everest Group

Capgemini, HCL Technologies and Alten top the leaderboard of ES service providers as ER&D outsourcing bounces back with double-digit growth in 2021. DALLAS, November 15, 2022 — Everest Group today released the fourth annual edition of the Everest Group Engineering Services Top 50 , a ranking of the world’s largest third-party providers of engineering services (ES).

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Foundations of Diversity: Building an Inclusive Company From the Ground Up

Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.