Sat.Mar 16, 2024 - Fri.Mar 22, 2024

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The Opportunities and Challenges of Hiring Internationally for SMBs

The Global Small Business Blog

©iStock/Ca-ssis With the rise of entrepreneurship, the need for SMBs to manage their costs, and a talent shortage in the U.S., international hiring will continue growing at an accelerated pace. Access to international talent will become increasingly important for U.S. SMBs’ success – and so will their need for tools and processes that make it easier for their global teams to collaborate.

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Navigating the World of Tech Solutions Outsourcing: A Guide

NoonDalton

Tech solutions outsourcing is steadily transforming how businesses scale, innovate, and stay ahead in the digital age. In a world where technology evolves at breakneck speed, the concept of outsourcing tech solutions has become not just an option, but a strategic necessity. Tech solutions outsourcing, at its core, is the practice of entrusting external service providers with specific tech-related tasks, projects, or services.

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This Doesn’t Have to Keep You Up at Night: How to Seamlessly Transition Your Outsourced Customer Care Program

Blue Ocean

Love them or hate them, in business, as in life, transitions are inevitable. On the Blue Ocean blog, we talk a lot about the process of sourcing a strategic partner for your outsourced customer care program. Usually, we focus on the buying cycle or key decision-making elements to consider, but the fact is, choosing your new strategic partner is just the first step in a long dance together.

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Building for operational resilience in the age of AI and hybrid cloud

IBM Services

Each year we see the challenges that enterprises face become more complex as they strive to keep up with the latest technologies, such as generative AI, and increasing customer expectations. For highly regulated industries, these challenges take on an entirely new level of expectation as they navigate evolving regulatory landscape and manage requirements for privacy, resiliency, cybersecurity, data sovereignty and more.

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HR’s Blueprint for a Successful 2025

The HR industry is changing. Did you know… 1. There will be 4M more jobs than workers by 2033 ( BLS ). 2. For 84% of workers, flexibility is a top priority ( FlexJobs ). 3. 75% of employees have used AI at work ( CFO.com ). It’s time to meet the moment! Use Paycor’s guide to design a blueprint for success.

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Oh, Be Happy, That is, If You Live in Finland

The Global Small Business Blog

©iStock/ASphotowed The World Happiness Report draws on global survey data from people in more than 140 countries. Countries are ranked on happiness based on their average life evaluations over the three preceding years, in this case 2021 to 2023. The report is a partnership of Gallup, the Oxford Wellbeing Research Centre, the UN Sustainable Development Solutions Network and an editorial board.

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Geofencing Advice For Local Online Retail Businesses

31 West

In this era, online shopping has revolutionized how people shop, shifting away from traditional brick-and-mortar stores. With a few clicks, consumers can conveniently purchase goods and services from the comfort of their homes. For entrepreneurs in the retail sector, it’s essential to employ tools and strategies that elevate their brand and attract their desired customer base.

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Types of 5G: Which one is right for your organization?

IBM Services

5G technology isn’t a one-size-fits-all solution that can enable digital transformation at the touch of a button. There are three kinds of 5G, each with its own specific use cases and capabilities, that business leaders need to understand. 5G wireless is broken down into three types—low, mid and high band—named for the spectrum of radio frequencies they support.

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Congrats to Debra Dudley, Recipient of the Gail Adinamis wegg® Award for Global Exemplary Leadership® 2024!

The Global Small Business Blog

©2024 Women Entrepreneurs Grow Global®. All rights reserved. There are woman business owners and then there are global women business owners. Congratulations to Debra Dudley, Founder, Oscarware, Inc. for receiving the Gail Adinamis wegg® Award for Global Exemplary Leadership® 2024! Read on to discover what the award is about and why Debra earned it.

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Analyzing the EU AI Act Impact for Global Businesses | Webinar

Everest Group

LIVE WEBINAR Analyzing the EU AI Act Impact for Global Businesses April 18, 2024 | 10:30 a.m. BST | 11:30 a.m. CEST | 12:30 p.m. EEST | 3:00 p.m. IST Regulation in the AI space is about to change significantly with the introduction of the EU AI Act. How will this new legislation affect enterprises in the EU and beyond? This webinar, hosted by Everest Group Partners Anil Vijayan and Nitish Mittal alongside Mark Lewis, Senior Consultant at Stephenson Harwood LLP, will dive into this first-of-its-k

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We’re All Outraged! Turning Passion into Results.

Perficient Digital Transformation

If you were to pop open any social media platform or news app right now and scroll through a couple dozen posts, you’ll easily get the feeling that everything is #%&$ falling apart. Everyone is mad at something. We now use the term “doomscrolling.” In the past we had Yellow Journalism and we are there once again. As humans we tend to get addicted to outrage and drama.

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How to Create Sales Email Sequences That Convert

Modern go-to-market teams know it takes more than one email to break through the noise. Multiple touchpoints means more ways to get your pitch right — and, potentially, more ways to be wrong. The good news? Once you know how to write compelling, one-off emails to entice prospective customers, you can easily do the same across a short sequence of emails.

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The advantages and disadvantages of renewable energy

IBM Services

New developments in renewable energy are making headlines and inspiring hope in communities worldwide, from a remote Arctic village working to harness solar and wind power under challenging conditions to a U.S. Air Force base planning an advanced, utility-scale geothermal power system. As much of the world grapples with mitigating the effects of climate change and global warming, innovation and advancements in renewable energy have emerged as a bright spot.

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Are Products Sold On Temu Made With Forced Labor?

The Global Small Business Blog

©iStock/zhaojiankang Temu, a Chinese-owned e-commerce company, selling everything from clothes to electronics and furniture, first launched in the US in 2022 and later in the UK and the rest of the world. In case you missed it, they also did six 30-second commercials during this year's Super Bowl that pulled in a record 123 million Americans. That's the good news.

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Unified Communication & Collaboration (UCC) Specialist Services PEAK Matrix® Assessment 2024

Everest Group

Unified Communication & Collaboration (UCC) Specialist Services As the hybrid workplace model solidifies its position as the new norm for enterprises, the demand for seamless communication and collaboration services continues to surge unabated. Enterprises strive to adapt to the ever-evolving Unified Communication and Collaboration (UCC) landscape.

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[Podcast] What if Digital Could Outsmart Climate Change? An Interview With Kristine Swan, Bayer

Perficient Digital Transformation

In our latest podcast episode, Jim talks with Kristine Swan , the VP of Digital Transformation and IT at Bayer Crop Science , for a conversation that’s as rich and fertile as the soil our future depends on. Kristine brings a personal touch to the digital revolution in agriculture, drawing on her roots on a Missouri farm. With her at the helm, Bayer is not just sowing seeds but also sowing data – data that empowers farmers across the globe to tackle pressing challenges like climate change and sus

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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Driving quality assurance through the IBM Ignite Quality Platform

IBM Services

Quality Assurance (QA) is a critical component of the software development lifecycle, aiming to ensure that software products meet specified quality standards before release. QA encompasses a systematic and strategic approach to identifying, preventing and resolving issues throughout the development process. However, various challenges arise in the QA domain that affect test case inventory, test case automation and defect volume.

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Today in Global Small Business: Why Are the Houthis Attacking the Red Sea Ships?

The Global Small Business Blog

©iStock/PeterHermesFurian What's affecting me, my clients, my colleagues and other global small business owners: Why are the Houthis attacking the Red Sea ships. The Red Sea shipping crisis: lessons for importers. The impacts of the Red Sea crisis. Quote of the week: "What’s happened right now is short-term chaos, and chaos leads to increased costs,” says Ryan Petersen, CEO of the supply chain management company Flexport.

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A Mad March Tale: I’m Fired? Okay, I’ll Keep Doing My Job.

Eclaro

If you’ve filled out a March Madness bracket, you’ve seen that Long Beach State drew a 15 seed in the 2024 NCAA Men’s Basketball Tournament this year, its first appearance in the tournament since 2012. Maybe you even picked them as a Cinderella story. Stranger things have happened.

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All Aboard! Visualize Business Impact with the Enterprise Cloud Transit Map

Perficient Digital Transformation

Cloud modernization is the primary driver of digital transformation and impactful business value. Cloud platforms have evolved from core technology to disruptive ecosystems of strategic advantage. Migration and modernization are vital to reach new markets, deliver innovative products, improve resiliency, reduce costs, and improve customer experiences.

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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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6 ways the recruitment process is boosted by AI

IBM Services

Nobody likes paperwork. And as important as talent acquisition is for any organization, it involves a lot of it: sifting through resumes, posting job descriptions, onboarding new employees. These tasks aren’t all tedium, and in fact, they often require human-level discernment. However, many components of these tasks can now be automated or augmented by AI , allowing hiring managers to focus on providing smarter, higher-level engagement with candidates.

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The Irish Emit a Kind of Happiness, a Joy

The Global Small Business Blog

©2024 Laurel J. Delaney. All rights reserved. "Even when they have nothing, the Irish emit a kind of happiness, a joy." —Fiona Shaw [Happy St. Patrick's Day 2024! Photo of Grace O'Malley's.

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The Importance of Human IT Solutions in the Age of AI

Global Help Desk Services

When used correctly, AI can be a huge help. An AI chatbot can quickly tell you your co-pay before you head to a doctor’s appointment or point you to the correct aisle to get a flathead screwdriver on your way to the hardware store. But AI can also be less than helpful. (That same health insurance chatbot could suggest you reduce your stress by recycling your old VCR.

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Showing Grit When Performing Manual QA

Perficient Digital Transformation

Many times, in my career when performing QA, I’ve dealt with many times where I’ve felt uncertain about my efforts. Through my work at Perficient—and with the help of my team—I’ve learned over time how to persist and show grit in testing to be able to ensure the highest quality of work delivered throughout a project. Here are some tips to help your breakthrough any blockers you may have when performing QA.

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The HR Leader’s Workforce Management Guide

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

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Unleashing the potential: 7 ways to optimize Infrastructure for AI workloads 

IBM Services

Artificial intelligence (AI) is revolutionizing industries by enabling advanced analytics, automation and personalized experiences. Enterprises have reported a 30% productivity gain in application modernization after implementing Gen AI. However, the success of AI initiatives heavily depends on the underlying infrastructure’s ability to support demanding workloads efficiently.

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Decoding Quantum Computing: Uncovering its Potential Impact and Opportunities, Part I | Blog

Everest Group

With their exceptional computing prowess, quantum computers have the potential to revolutionize various sectors by expediting complex problem-solving. In this first blog of our two-part series, we delve into quantum computer types, opportunities for businesses and IT service providers, and their impact on modern cryptographic algorithms. Get in touch to discuss further.

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Pros & Cons: Outsourced IT Services

Magellan Solutions

Technology has become integral to business operations, enabling companies to expand their teams, reach broader customer bases, and streamline processes. However, managing IT systems can overwhelm business owners, particularly those without dedicated in-house IT departments, and this is where outsourced IT services come into play. According to industry statistics, 54% of businesses face difficulties hiring qualified employees due to a shortage of specialized IT personnel, budget limitations, or a

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Perficient Recognized in Forrester’s Automation Fabric Services Landscape, Q1 2024 Report

Perficient Digital Transformation

In an era where automation plays a pivotal role in reshaping businesses, selecting the right partner for automation fabric services is critical. Forrester’s report, The Automation Fabric Services Landscape, Q1 2024, offers insights into the evolving landscape and recognizes notable providers in the industry. Perficient is listed among these notable providers as a large automation fabric consultancy, with an industry focus in financial services, healthcare, and manufacturing/production of c

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Foundational ABM Building Blocks

Account-based marketing (ABM) is a key strategy for driving sustainable growth. Today, many B2B companies use ABM teams or technologies to make sales. But getting a program off the ground successfully doesn’t have to be a daunting task. Watch this webinar with Rachael Foster, Director of Account-Based Experience at ZoomInfo, and Dan Dolph, Manager of Account-Based Experience at ZoomInfo.

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Migrate and modernize enterprise integration using IBM Cloud Pak for Integration with Red Hat OpenShift Service on AWS (ROSA)

IBM Services

Integration is essential to every business. As businesses consider the core of their IT infrastructure, their focus might be on their data and applications. But without integration, the data would be locked into siloes; and the applications would be isolated and overloaded with complexity as fragile, tightly coupled connections were added to allow applications to work together and share information.

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Beyond the Hype: Approaching Gen AI in BFSI Enterprises with the Generative AI-EXCEL Framework | Blog

Everest Group

To successfully adopt Gen AI in BFSI, enterprises need to consider four fundamental aspects that can lead to responsible and effective deployment. Carefully evaluating each framework component is essential to ensure a positive Gen AI journey. Read on to learn about the Generative AI-EXCEL Framework and the importance of each element, or get in touch.

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AI Mixtape: Insights from C-Suite Technologists

Zinnov

In this special episode of the Zinnov Podcast, we’ve curated a mix tape of invaluable insights on AI from leaders across organizations like Microsoft, PTC, Pegasystems, and others. Gain a nuanced perspective on AI’s current capabilities from those at the forefront. Understand the tangible use cases already transforming sectors like healthcare through advanced predictive analytics and enhanced diagnostics.

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How to Upgrade Standard Einstein Bot into Enhanced Bot?

Perficient Digital Transformation

Hello Trailblazers… Welcome to the Series of Salesforce Einstein Chatbots! Part 3 In the ever-evolving landscape of customer engagement, providing seamless and personalized experiences has become paramount. With Salesforce’s Einstein Bots, businesses can leverage the power of AI-driven conversations to elevate their customer interactions. However, as needs grow more complex, the demand for more advanced bot capabilities rises.

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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.