Sat.Mar 30, 2024 - Fri.Apr 05, 2024

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Sustainability in IT outsourcing | Market Insights™

Everest Group

Discover how enterprises are increasing sustainability-focused IT outsourcing as carbon reduction deadlines approach

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In-House Software Development vs. Outsourcing

SPD Load

When starting a new software project in 2024, you’ll face a choice: should you hire an outside team to develop it or. The post In-House Software Development vs. Outsourcing first appeared on SpdLoad.

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Navigating the Landscape: The Cost and Benefits of Generative AI Implementation | Blog

Everest Group

Generative AI (gen AI) can significantly benefit the BFSI industry. However, it can be an expensive investment, making it critical for enterprises to conduct a cost-benefit analysis before implementation. Explore the various costs and advantages associated with this technology in this blog, or get in touch to find out more. Gen AI has recently gained considerable attention in the banking, financial services, and insurance (BFSI) industry.

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Today in Global Small Business: Resources for Product Creators and Global Traders

The Global Small Business Blog

©iStock/Morrison1977 What's affecting me, my clients, my colleagues and other global small business owners: Resources for product creators and global traders. GlobalEDGE trade resources. International Trade Administration trade resources. Quote of the week: "I believe in removing barriers in international trade. Part of the reason is that this creates huge markets for all of our products." – Petro Poroshenko U.S.

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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Strategy to Execution: The 70-30 Rule to Generative AI Efficiency

Zinnov

In the age of Generative AI, where ideas come to life with just a few spoken words, how do you stop admiring AI from the sidelines and start leading the disruption? In this episode of the Zinnov Podcast, Sidhant Rastogi, President of Zinnov, sits down with Professor Mohanbir Sawhney, Associate Dean for Digital Innovation and McCormick Foundation Professor of Technology.

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10 Essential Zendesk Features Every Customer Support Team Should Utilize

31 West

When your business scales and your customer base grow, so does the number of customer queries, complaints, and feedback. The constant notifications of incoming messages from hundreds of customers can turn pretty overwhelming for your customer support department. While you may have a qualified and trained in-house support team, they might not be available outside business hours to attend to your clients.

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Run a Sustainable Global Beauty Brand with Abena Boamah-Acheampong (wegginar® 4/3/24)

The Global Small Business Blog

©2024 Women Entrepreneurs Grow Global®. All rights reserved. How do you run a sustainable global beauty brand ? Abena Boamah-Acheampong, who is founder and CEO of Hanahana Beauty, provides the answer by sharing 7 lessons she learned in 7 years. Abena is the founder of Hanahana Beauty, an ethically-conscious, Black-owned skincare brand recognized for its commitment to sustainability, ethical sourcing, and empowering women.

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The advantages and disadvantages of private cloud 

IBM Services

The popularity of private cloud is growing, primarily driven by the need for greater data security. Across industries like education, retail and government, organizations are choosing private cloud settings to conduct business use cases involving workloads with sensitive information and to comply with data privacy and compliance needs. In a report from Technavio (link resides outside ibm.com), the private cloud services market size is estimated to grow at a CAGR of 26.71% between 2023 and 2028,

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Enhance Support with BPO Chat Support Services

Magellan Solutions

You know what’s mind-blowing? A live chat feature on your website could earn you nearly 50% more cash every hour someone chats with your team. It also boosts the number of people buying your stuff by 40%. Exceptional customer service is essential for staying competitive. Customers expect convenient, affordable, and 24/7 support. If you can’t meet their needs, they will go elsewhere.

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4 common mistakes CTO’s must avoid when building an extended development team

The Scalers

So you’re thinking of extending your development team. You’re not alone. In 2023, companies around the world spent $575.2 Billion on offshore IT services, according to a study by IMARC. Unfortunately, not every extended development team project is successful. Many decision-makers fall into common traps that slow development, run over budget and suck up time fixing mistakes.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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The Never Ending Job Interview

The Global Small Business Blog

©iStock/Jacob Wackerhausen No matter where you are located in the world, the pace of the job interview process can feel glacial now, especially compared to the hiring crisis of 2021. Amid the labor shortage during the Great Resignation that left managers scrambling for talent, many employers made job offers via video interviews, sometimes even on an initial screening call.

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Using generative AI to accelerate product innovation

IBM Services

Generative artificial intelligence (GenAI) can be a powerful tool for driving product innovation, if used in the right ways. We’ll discuss select high-impact product use cases that demonstrate the potential of AI to revolutionize the way we develop, market and deliver products to customers. Stacking strong data management, predictive analytics and GenAI is foundational to taking your product organization to the next level. 1.

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Exploring the Importance of Post-quantum Cryptography: An Unbreakable Vault to Protect Enterprises Against Advanced Cyberattacks, Part 2 | Blog

Everest Group

Post-quantum cryptography (PQC) has become essential for enterprises to protect against future quantum-enabled attacks and secure digital assets and sensitive data. Read on to discover providers’ crucial role in preparing enterprises for PQC. Reach out to explore this topic further. As discussed in our previous blog , the emergence of quantum computing poses a significant threat to current public key cryptographic methods.

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From Fiction to Reality: An AI Leader’s Perspective on AI Evolution

Amzur

Technology has become an integral part of businesses and our daily lives. From ordering groceries with a simple command to collaborating with colleagues across the globe in real-time, the pace of technological advancements is truly amazing and groundbreaking. Being a technology enthusiast and adopter, I’ve had a front-row seat to witness these developments firsthand.

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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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A Strong Earthquake Strikes SSW of Hualien, Taiwan, Sparking Tsunami Warnings

The Global Small Business Blog

©iStock/Sean3810 A major earthquake with a magnitude of 7.4 struck off Taiwan’s eastern coast Wednesday at 8 AM local time, according to the US Geological Survey, prompting tsunami warnings for the island and southern Japan. The quake’s epicenter is located about 18 kilometers (11 miles) south of the city of Hualien. Tremors were felt across the island, including by CNN staff in Taipei.

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How Backstage streamlines software development and increases efficiency

IBM Services

Even the best organizations face challenges about the scale and scope of governance and efficient streamlining of their resources across the enterprise. These challenges can lead to a frustrating, fragmented and disjointed developer experience. Meanwhile, different groups of developers within the organization inevitably bring different views about what one centralized code-base and tooling set should look like.

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From Theory to Reality: Key Trends Shaping the Contingent Workforce Strategies of Organizations | Conference

Everest Group

CONFERENCE 2024 VMS PROFESSIONALS 17TH ANNUAL CONFERENCE May 15-16, 2024 Krishna Charan, Vice President, Business Services at Everest Group will be speaking at the 2024 VMS Professionals 17th Annual Conference in Chicago. His sessions is titled Theory to Reality: Key Trends Shaping the Contingent Workforce Strategies of Organizations.

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Microsoft Fabric: NASDAQ stock data ingestion into Lakehouse via Notebook

Perficient Digital Transformation

Background Microsoft Fabric is emerging as one-stop solution to aspects revolving around the data. Before the introduction of Fabric, Power BI faced few limitations related to data ingestion, since Power Query offers limited ETL & data transformation functionality. Power Query M Language scripting lacks ease of development, compared to popular languages like Java / C# / Python etc., which might be the need for complex scenarios.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Have My Past Forgiven

The Global Small Business Blog

©iStock/Viadi333 "The Bible tells us that Jesus Christ came to do three things. He came to have my past forgiven, you get a purpose for living and a home in Heaven.

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An integrated asset management data platform

IBM Services

Part 2 of this four-part series discusses the complex tasks energy utility companies face as they shift to holistic grid asset management to manage through the energy transition. The first post of this series addressed the challenges of the energy transition with holistic grid asset management. In this part, we discuss the integrated asset management platform and data exchange that unite business disciplines in different domains in one network.

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Navigating the Platform Odyssey: Software Product Engineering Services PEAK Matrix® Assessment 2024

Everest Group

Navigating the Platform Odyssey: Software Product Engineering Services In the product engineering space, software remains the largest area of expenditure, maintaining its upward trajectory despite a slower pace. This deceleration is primarily due to recessionary headwinds, geopolitical conflicts, talent shortages, and delayed decision-making within enterprises.

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Unleash Retail Magic: How Perficient Can Supercharge Your B2C Revenue with Salesforce Commerce Cloud

Perficient Digital Transformation

In today’s hyper-competitive retail landscape, merely processing orders is no longer sufficient. Businesses need a digital commerce solution that can create immersive online experiences, drive sales, and foster long-term customer loyalty. Salesforce Commerce Cloud stands out as a game-changer in this regard, and with Perficient as your trusted partner, you can unlock its full potential.

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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

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Is Tesla Still the Most Valuable Car Company in the World?

The Global Small Business Blog

©iStock/sarawuth702 Metallurgy graduate Wang Chuanfu founded BYD in 1995. BYD is a small Chinese company focused on producing rechargeable nickel-cadmium batteries more cheaply than Japanese competitors. Nearly 30 years later, the Shenzhen-based firm has become the world’s leading manufacturer of electric vehicles (EVs), even surpassing American giant Tesla (TSLA) in global sales of pure-play electric cars in the last quarter of 2023.

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The convergence of HPC and AI: Driving innovation at speed  

IBM Services

In today’s rapidly changing landscape, delivering higher-quality products to the market faster is essential for success. Many industries rely on high-performance computing (HPC) to achieve this goal. Enterprises are increasingly turning to generative artificial intelligence (gen AI) to drive operational efficiencies, accelerate business decisions and foster growth.

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Application Transformation Services PEAK Matrix® Assessment 2024 – Europe

Everest Group

Application Transformation Services – Europe As customers’ needs evolve and businesses strive for greater efficiency, the importance of application transformation has substantially increased for enterprises. Enterprises are actively embracing transformation efforts to fully leverage emerging technologies and transition from outdated legacy systems. Amid ongoing macroeconomic uncertainty, European enterprises are prioritizing application transformation initiatives to unlock business value at ever

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Perficient’s Columbus Office Named A 2024 Top Workplace

Perficient Digital Transformation

Perficient’s Columbus office has a lot to celebrate as they start off the year being granted the title of a 2024 Top Workplace by the Columbus CEO. It was just last year that Perficient was named a top workplace in both Cincinnati and Cleveland. Perficient’s office in Columbus is a lively and dynamic hub of activity. The team, comprised of a mix of talents and backgrounds, is united by a shared passion for innovation and collaboration.

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The HR Leader’s Survival Guide

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

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IT Outsourcing Costs in 2024

SPD Load

Why do companies outsource? The reasons may vary, but one of the main reasons our clients point out is that outsourcing makes. The post IT Outsourcing Costs in 2024 first appeared on SpdLoad.

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Exploring architectural choices: Options for running IBM TRIRIGA Application Suite on AWS with Red Hat OpenShift

IBM Services

IBM ® TRIRIGA ® Application Suite (TAS) is a market-leading  integrated workplace management system for organizations managing their facility portfolios and assets throughout their lifecycle efficiently. It helps organizations optimize their workplace experience , facility resource scheduling, facility strategic planning, lease accounting and asset disposal, and manage their transactions, capital projects , space , facility maintenance and facility sustainability.

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Controller vs Comptroller vs CFO: What Does My Organization Need?

inDinero

Controller vs comptroller vs CEO—with so many titles, it can be hard to know which of these professionals your business needs. These professionals have overlapping duties, and many people will use the terms interchangeably. However, there are important distinctions between controllers, comptrollers, and CFOs, and which one(s) you’ll need depends on the stage and nature of your business.

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Step by step guide to secure JDBC SSL connection with Postgres in AWS Glue

Perficient Digital Transformation

Have you ever tried connecting a database to AWS Glue using a JDBC SSL encryption connection? It can be quite a puzzle. A few months ago, I faced this exact challenge. I thought it would be easy, but I was wrong! When I searched for help online, I couldn’t find much useful guidance. So, I rolled up my sleeves and experimented until I finally figured it out.

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Foundations of Diversity: Building an Inclusive Company From the Ground Up

Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.