Sat.Jan 20, 2024 - Fri.Jan 26, 2024

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How to know when it’s time to explore IT help desk outsourcing

Global Help Desk Services

Help desk outsourcing can be a lifesaver, but it’s not a one-size-fits-all solution. Costs, stringent security or compliance requirements, and other factors might make it hard to know whether you should consider outsourcing your IT help desk, keeping everything in-house … or something in between.

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From Accounting to IT: 5 Ways Offshore BPO Transforms Your Business

Offshore India Data Entry

Offshore Business process outsourcing (BPO) has become an increasingly popular way for companies to streamline operations and transform their business. By leveraging external offshore bpo service providers to handle key business functions like accounting, HR, and IT as well as data entry and data processing , organizations can reduce costs, free up internal resources, accelerate growth, and drive innovation.

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Globalization: A Resource Guide

The Global Small Business Blog

©iStock/wael alreweie This resource guide is created by Library of Congress to help users understand globalization, its history, the elements it comprises, and the current trends. It also provides resources for keeping current with the latest research on the subject for further exploration. Not sure if they are keeping this up to date but it's worth a look to see what they have shared on defining globalization, its history, trends, and databases.

Research 259
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Choosing Business Outsourcing Companies

Intugo

Choosing Business Outsourcing Companies Businesses today are often faced with the challenge of deciding whether to handle specific functions in-house or to outsource them to specialized external providers. Undeniable when opting for a third-party service, selecting the right business outsourcing companies that align with an organization’s objectives, values, and operational requirements becomes crucial.

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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Strategic Outsourced Business Solutions for Every Need

Magellan Solutions

Running a small-medium enterprise today means constantly looking for outsourced business solutions to improve the business and keep up with the competition. Having access to a pool of skilled employees, excellent customer service, a strong digital presence, and leveraging technology are just ways SMEs can bridge the gap with more established companies.

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How To Enhance Data Security In Engineering Services Using Office 365

31 West

The growing risk of security breaches has encouraged businesses to adapt to the latest and advanced security practices. Encryption, tokenization, multi-factor authentication, and access control are some of the security measures that every business, no matter their size or industry, implements today. In particular, IT firms need more robust security tools, as they work with clients’ confidential information.

More Trending

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How to handle a ransomware attack 

IBM Services

It’s the news no organization wants to hear―you’ve been the victim of a ransomware attack, and now you’re wondering what to do next. The first thing to keep in mind is you’re not alone. Over 17 percent of all cyberattacks involve ransomware —a type of malware that keeps a victim’s data or device locked unless the victim pays the hacker a ransom.

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What Is Deferred Revenue: Accounting Principles and Tax Treatment

inDinero

Terms like “deferred revenue” can confuse non-accountants, but the concept is easy enough. Deferred revenue refers to when customers pay upfront for products or services they will receive later while your accountant recognizes that income over time rather than all at once. In this article, we’ll explain the GAAP-compliant method of reporting deferred revenue, provide bookkeeping examples, and explain how the practice will impact your taxes.

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Decoding DI in Optimizely CMS 12

Perficient Digital Transformation

DI or Dependency Injection is a complex topic, not just in Optimizely CMS, but in general in.net core implementations. Some aspects we get, like the different ways dependencies can be injected and which is better over others, while some leave us scratching our heads. Often times we end up doing a lot of troubleshooting, digging into internal code and finding the right alternatives to DI, to get things to work.

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A Critical Examination of Globalization

The Global Small Business Blog

©iStock/Darren415 In a recent Bloomberg Markets article titled “Everything You Thought About Free Trade Is Wrong,” Professor of International History, Quinn Slobodian was featured for his critical examination of globalization. The article explores Slobodian’s latest book, “ Crack-Up Capitalism: Market Radicals and the Dream of a World Without Democracy ,” challenging the prevailing narrative of free trade’s success.

Marketing 185
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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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The dynamic forces behind data center re-transformation 

IBM Services

Data centers are undergoing significant evolution. Initially, they were massive, centralized facilities that were complex, costly and difficult to replicate or restore. Now, advancements in hardware and software as well as increased focus on sustainability are driving rapid transformation. Catalysts and conundrums A dramatic shift in development and operations is making data centers more agile and cost-effective.

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Key Steps to Ensure a Successful ServiceNow GRC Implementation

V-Soft Consulting

In the rapidly evolving business landscape, organizations are continually challenged to find innovative solutions related to governance, risk, and compliance (GRC). Managing these elements effectively is key to ensuring business success and regulatory compliance. ServiceNow's GRC platform is a comprehensive solution to streamline and enhance GRC processes and has emerged as a leader in the segment.

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Time to Celebrate Sitecore Order Cloud Specialization!

Perficient Digital Transformation

This past week was one to celebrate for the Perficient DXP team, as Sitecore awarded us their Order Cloud Specialization. Sitecore takes certification seriously and only recognizes partners with a Specialization if they have proven a deep understanding of the products and a track record of success on relevant projects. The Order Cloud Specialization is the fourth that Perficient has earned in addition to badges for CDP & Personalize , Content Hub and Sitecore XP.

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How to Empower Yourself

Unosquare

by: Alison Fernandez Intermediate Software Engineer and WiT Lead How to Empower Yourself Hello everyone! I’m thrilled to introduce myself as Alison Fernandez, the proud leader of Unosquare’s “Women in Tech Guild” and a passionate software engineer. In this role, I’m committed to fostering an empowering community for women in our field, promoting diversity, and driving innovation.

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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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Networks unchained: the shift toward intent-based autonomous operations

IBM Services

Telecommunications industry, a cornerstone of global connectivity, has been going through a technological renaissance for some time, driven by innovations such as 5G, IoT, cloud computing and AI. As a result, networks have become increasingly hard to manage. There is a need for automation to handle routine tasks, monitor network health and respond to issues in real-time.

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Application Transformation Services PEAK Matrix® Assessment 2024 – North America

Everest Group

Application Transformation Services Recognizing the increasing demands of customers and business imperatives for meeting productivity mandates, enterprises are increasingly acknowledging the significance of application transformation. To unlock the full potential of emerging technologies, businesses are accelerating their application transformation journeys and migrating away from legacy estates.

Service 78
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Healthcare, HIPAA, Sitecore and BAAs

Perficient Digital Transformation

Before I begin, I just want to caveat everything with the fact that HIPAA is a complex regulation open to interpretation, and in the end your legal and compliance teams need to be comfortable with how you handle data and the risk associated with those methods. With that being said, I’ve had a lot of experience with healthcare companies, both payers, providers and life sciences organizations dealing with HIPAA regulations over the last decade and having seen the direction Sitecore has been

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6 Myths and Facts About AI Implementation For SMBs

Amzur

For tech leaders steering their organizations in a climate of rapid digital disruption, artificial intelligence represents a pivotal opportunity – and challenge. While AI conjures images of sophisticated algorithms and Big Tech budgets, the truth is that small and mid-sized businesses stand to gain the most from targeted AI adoption. In this article, we cut through the hype and misconceptions to highlight six realities about implementing AI in growing organizations.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Balancing AI: Do good and avoid harm

IBM Services

Growing up, my father always said, “do good.” As a child, I thought it was cringeworthy grammar and I would correct him, insisting it should be “do well.” Even my children tease me when they hear his “do good” advice and I’ll admit I let him have a pass on the grammar front. In the case of responsible artificial intelligence (AI), organizations should prioritize the ability to avoid harm as a central focus.

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Everest Group Announces ‘Everest Group Engage’ Global Conference, Launches Events Unit Headed by Veteran Conference Organizer Mark Fissell

Everest Group

Everest Group Global Events will provide information, guidance and networking opportunities to professionals with responsibilities for global shared services, sourcing, technology, vendor management and customer experience. DALLAS, January 24, 2024 — Everest Group today announced the launch of a new conferences business unit, Everest Group Global Events.

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XM Cloud Forms Builder

Perficient Digital Transformation

XM Cloud Forms Builder released Composable Forms Builder is now available with Sitecore XM Cloud. Let’s take a look at this one of the most anticipated modules for Sitecore’s flagship hybrid headless cloud platform. Historically, we had an external module called Web Forms for Marketers that one could install on top of their Sitecore instance in order to gain the desired functionality of collecting user input.

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How to tackle technical debt: a guide for CTOs

The Scalers

Finding effective ways to tackle technical debt is one of the most critical challenges CTOs face in their career. Especially when such debt is inherited from organisations’ past bad practices. In this article, we’ll share the best solutions to manage technical debt — based on our experience extending software development teams for tech leaders in multiple industries.

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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

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Procurement transformation: Why excellence matters

IBM Services

Procurement departments tend to be less visible to many stakeholders than sales, operations or even finance departments, but the impact they have on everything from the bottom line to product quality and service delivery shouldn’t be overlooked, which is why “procurement excellence” is a worthy pursuit. Optimizing the procurement function can help deliver successful business outcomes, such as: 12–20% in sourcing/demand management savings 95% in improvement in compliance 3

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Comparing Large Language Models: Everest Group’s AI LLM Assessment Provides a Powerful Framework for Enterprise Decision-Making | Blog

Everest Group

Selecting the right Large Language Model (LLM) is critical for developing the best-suited generative AI (gen AI) solution. However, choosing an LLM on the number of parameters alone can be a costly mistake as larger size alone doesn’t always equate to better performance. Discover a comprehensive framework that evaluates and compares more than a dozen LLMs on 27 key parameters to enhance enterprise decision-making.

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The UK National Contact Centre Awards

Intelligent Sourcing

The largest awards programme that recognises contact centre talent in the UK. For more information visit www.ukncca.co.uk Celebrating their 29th year in 2024, the UK National Contact Centre Awards are the longest running and the most highly respected awards programme dedicated to the UK contact centre industry. Why? Because when you win, you have really […] The post The UK National Contact Centre Awards appeared first on Intelligent Sourcing.

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Operationalize AI Across Your Organization with Perficient’s PACE Framework

Perficient Digital Transformation

In today’s rapidly evolving digital landscape, the promise of Generative Artificial Intelligence (GenAI) looms large, offering enticing opportunities for innovation, efficiency, and growth. However, alongside its transformative potential, AI brings with it a host of complexities and challenges that can give even the most seasoned executives pause.

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The HR Leader’s Survival Guide

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

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Instana 2023: Recapping our latest innovation

IBM Services

You asked, and we delivered! At Instana, addressing our customers’ needs and creating a simple tool that is easy to use is fundamental to helping our DevOps and SRE teams reduce burnout rates, allowing them to excel in what they do best. Taking all your feedback and market insights into perspective and careful consideration, we are thrilled to announce that in 2023.

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The Generative AI Odyssey: A Year in Review and What’s Ahead in 2024 | Webinar

Everest Group

Live Webinar The Generative AI Odyssey: A Year in Review and What's Ahead in 2024 January 23, 2024 | 9 a.m. CST | 10 a.m. EST | 3 p.m. GMT | 8:30 p.m. IST In 2023, we witnessed massive investments in generative AI, with the majority coming from the supply side. Despite the initial fervor ignited by ChatGPT, the anticipated surge in enterprise adoption is yet to come.

Retail 69
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What Is Financial Modeling?

inDinero

Like many accounting and investment tools, the amount of math involved in financial modeling can seem daunting. At the core, the concept is simple: financial models incorporate historical data, present cash flow and balance sheet positions, and a series of future-based assumptions to project an organization’s performance into the future. In short, it’s a decision-making tool.

Finance 59
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Perficient Wins 2023-24 Coveo Relevance Accelerator Award

Perficient Digital Transformation

Perficient is excited to announce we’ve won Coveo’s exclusive partner award! The Accelerator Award commemorates a Coveo partner that exhibited deep knowledge and technical expertise, understands a customers’ business challenges, and clearly delivers value-driven business outcomes. Perficient is a trusted Coveo Platinum Partner with expertise in modern intelligent search solutions.

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Foundations of Diversity: Building an Inclusive Company From the Ground Up

Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.