The Global Small Business Blog

MAY 8, 2024

©iStock/Antonio_Diaz International Finance Corporation's (IFC's) white paper, “ Banking on Women Who Trade Across Borders ," underscores the critical need for gender equality in international trade and trade finance. Women Entrepreneurs Grow Global® also understands and actively supports empowering women in international trade. For those who don't know, wegg® educates women business owners to level the playing field for women interested in taking their business to the next level through globaliz

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Banking Finance 264

Magellan Solutions

MAY 6, 2024

As a business owner, you’re always looking for ways to streamline your operations and get more done with fewer resources. Did you know that 24% of small businesses outsource to improve efficiency ? You’re probably curious about the different types of outsourcing that can benefit your company. From boosting productivity to reducing expenses, outsourcing has become a popular tool for improving operations.

Outsourcing 97

Outsourcing Offshoring Nearshoring Human Resources 97

Customer Serv Outsource Smarter

MAY 10, 2024

The call center is one of the initial points of contact between a brand and its customers. As such, it plays a pivotal role in shaping the customer experience (CX) strategy. Internal call centers, operated by a brand’s employees, offer a sense of control over the CX ecosystem. However, in-house operations are resource intensive and require a substantial investment.

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Call Center Outsourcing 52

Working Solutions Outsourcing

MAY 7, 2024

In today’s fast-paced world, businesses are constantly searching for strategies that not only streamline operations but also enhance the customer experience. On-Demand Virtual Customer Service emerges as a pivotal solution, offering significant cost savings, global 24/7 support, specialized skills without the overhead, and robust disaster recovery protocols.

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Speaker: Joe Sharpe and James Carlson

Running a small business is no small feat. Payroll management, in particular, can be one of the most time-consuming and complex parts of that equation. Yet, businesses that crack the code on streamlining these processes often discover not just savings, but new avenues for growth. Our expert speakers will share actionable insights and real-world examples of how businesses have reduced overhead and improved payroll efficiency.

Payroll

Intugo

MAY 9, 2024

5 Benefits of Outsourcing Call Center Solutions for Small Businesses Are you a small business owner seeking to improve your call center operations without the typical high costs associated with an in-house team? As customer service becomes increasingly pivotal in today’s business landscape, finding efficient solutions for call center management is paramount.

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Call Center Outsourcing Facilities Management Customer Service 52

The Global Small Business Blog

MAY 9, 2024

©iStock/SARINYAPINNGAM In Descartes's third annual consumer sentiment study of ecommerce, it shows that home delivery online buying grows , but too many consumers still experience delivery woes. The study shows that 39% of respondents made more online purchases in the period surveyed this year compared to last year, and that 57% made purchases in at least one new product category this year.

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Perficient Digital Transformation

MAY 9, 2024

Recently, to meet project requirements, we customized and expanded the functionality of the “General Link” feature by incorporating a new “Telephone Link” feature. Everything was working correctly on our local project instance, but we got the below-listed error when the changes were deployed on the higher environment. Exception: Sitecore.Exceptions.AccessDeniedException Message: Calling Fieldtypes.ExtendedGeneralLink.ExtendedGeneralLinkForm.OnModeChange method through ref

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Sourcing Efficiency Software 105

V-Soft Consulting

MAY 7, 2024

In this rapidly advancing technological landscape, businesses must adopt the latest technology trends to remain at the forefront of the competition. Generative Artificial Intelligence, or Generative AI, is one of the most significant revolutions that is transforming the way businesses operate and optimizing their workflows. By integrating Generative AI (Gen AI) capabilities into collaborative chatbots, virtual assistants, and other business applications, organizations can reap the benefits of in

Collaborations 105

Collaborations Efficiency 105

The Global Small Business Blog

MAY 10, 2024

©2024 Women President Organization. All rights reserved. The Women Presidents Organization (WPO) Entrepreneurial Excellence Forum (EEF) , the premier gathering of women entrepreneurs who lead multi-million-dollar businesses, will be held on May 15-17, 2024, at The Broadmoor in Colorado Springs. This three-day forum will gather over 700 distinguished women business leaders for a transformative experience brimming with invaluable connections, insightful guidance from industry experts, and cutting-

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3Pillar Global

MAY 6, 2024

Driving innovation in the healthcare space has traditionally been a challenge, to say the least. The good news? Many of the challenges that have stood in the way of unlocking healthcare innovation in the past are now fading into the background. VP of Client Success Carl Rudow and our healthcare industry lead, Steve Rowe, unpack why we may well be entering a golden age of innovation in healthcare on the latest episode of The Innovation Engine.

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Healthcare Robotics Process Automation Engineering Automation 105

Advertiser: Paycor

Diversity and inclusion are crucial for building a strong and innovative workforce. Discover how AI technology can revolutionize your hiring process and drive diversity in your organization. Explore over 10 ways AI recruiting tools can help you identify a wider pool of candidates, enhance communication strategies, and eliminate unconscious bias. Embrace the future of recruitment and create a more diverse and inclusive workplace with AI technology.

IBM Business Partners

MAY 10, 2024

Underpinning most artificial intelligence (AI) deep learning is a subset of machine learning that uses multi-layered neural networks to simulate the complex decision-making power of the human brain. Beyond artificial intelligence (AI) , deep learning drives many applications that improve automation , including everyday products and services like digital assistants, voice-enabled consumer electronics, credit card fraud detection and more.

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Out-Tasking Flexibility Manufacturing Efficiency 101

IBM Services

MAY 6, 2024

The global economy runs on transactions, and 70% of transactions by value run through an IBM Z® mainframe. Many of the world’s largest enterprises rely on IBM Z to support their core business, and by a process of continued innovation, IBM Z brings industry-first technologies to our clients with each new generation. Modern mainframe skills are critical as businesses implement AI, modernize their applications, integrate across the enterprise and continue digital transformation.

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Administrative Jobbing Automation Collaborations 92

The Global Small Business Blog

MAY 7, 2024

©iStock/Nuthawut Somsuk No firm is an island. Proof is in this article. Collaboration, joint ventures and quasi mergers are the keystones for expansion in an ever-evolving global economic landscape. Industry giants such as Disney, Ford, and Microsoft are charging ahead with a fresh strategy for global growth amidst the ongoing challenges in commerce.

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Collaborations Marketing 219

Amzur

MAY 7, 2024

What if your ERP could do more than manage core functionalities like financials and inventory? NetSuite, for instance, is changing the game with cutting-edge artificial intelligence (AI) capabilities. NetSuite’s AI goes beyond basic automation. It empowers businesses with intelligent features like predictive analytics, AI-powered workflows, and advanced data visualization, helping you transform raw data into actionable insights that drive strategic decision-making and optimize operations.

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Out-Tasking Advisory Automation Analytics 89

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The first report from Gallagher’s 2024 US Workforce Trends Report Series, includes data from 3,500+ employers who participated in the 2024 US Benefits Strategy & Benchmarking Survey. The report provides benchmarks for benefits, HR and people strategies to help organizations thrive. Organizations continue to rank retention as the top priority for HR, and second highest for operations.

Healthcare

Intelligent Management Inc.

MAY 9, 2024

Thousands of views on LinkedIn On 31st March this year, as it was the birthday of Dr. Goldratt who developed the Theory of Constraints, we posted a photo of him and a short message : Today is Dr. Eliyahu Goldratt’s birthday. We spent the morning surfacing assumptions that we can challenge in order to create a breakthrough, the way Dr. Goldratt taught us.

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Manufacturing Design Management Sales 69

IBM Services

MAY 8, 2024

Amid the dynamic realms of modern business and technology, organizations seek to maintain a competitive edge and elevate business outcomes and user experiences through their SAP investments. The crux of this endeavor lies in fostering continuous value creation throughout the journey. Drawing from my experience with clients across expansive, multi-year SAP engagements, there are three areas where collaborative value creation and charting future roadmaps intertwine seamlessly. 1.

Advisory 88

Advisory Collaborations Automation Managed Services 88

The Global Small Business Blog

MAY 4, 2024

©2024 Laurel J. Delaney. All rights reserved. "We build too many walls and not enough bridges.

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Amzur

MAY 9, 2024

In today’s hyper-competitive landscape, streamlining operations and maximizing efficiency are paramount for CIOs. This is where automation comes in, offering a powerful way to elevate your business. Both RPA and AI technologies benefit businesses, including reduced operational costs and improved accuracy, and they can free up human employees to focus on more strategic tasks.

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Automation Inventory Management Robotics Process Automation Sales 85

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Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.

Everest Group

MAY 8, 2024

IT service providers are increasingly exploring monetizing their proprietary software tools and accelerators as independent products. This strategic decision can create new revenue streams and differentiate providers. While these accelerators offer numerous benefits, they face challenges in gaining client acceptance. In this blog, we explore the pricing strategies for accelerators and discuss five crucial factors that providers need to consider to maximize the value of their assets.

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Service Sales Software Research 69

IBM Services

MAY 8, 2024

The recent validated what many of us in the industry already knew: Identity has become the leading attack vector. The 2024 report showed a 71% increase in valid identities used in cyberattacks year-over-year. What really puts it into perspective is the realization that you are just as likely to have your valid identity used in a cyberattack as you are to see a phishing attack in your organization.

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Administrative Accounting Risk Management Risk Management 86

The Global Small Business Blog

MAY 6, 2024

©iStock/jetcityimage What's affecting me, my clients, my colleagues and other global small business owners: Full report on the Berkshire Hathaway Annual Meeting 2024. US campus protests: Final memories for some students. A quick view of what Lumiere is capable of ( Google AI generating video service ). Quote of the week: "If you are lucky in life, make sure a bunch of other people are lucky too." – Warren Buffett (2024) Look out Shopify and say hello to Swap , for DTC players in e-commerce.

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E-Commerce Service 161

Airswift

MAY 10, 2024

Globalisation continues to march ever onward, and today’s workplace is no exception. Employees hail from all corners of the globe, representing various cultures , races, genders, religions, and identities. Creating a welcoming work environment for everyone is not just an ethical necessity but also a strategic one.

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Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Everest Group

MAY 9, 2024

The emergence of agentic AI represents the next frontier in AI-based automation, offering enterprises the opportunity to revolutionize work processes through increased autonomy, enhanced decision-making capabilities, and greater adaptability. But can it move from consumer applications to the enterprise environment? Read on to explore agentic AI’s potential to transform operations and the challenges of this rising technology.

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Robotics Process Automation Automation Government Software 64

IBM Services

MAY 6, 2024

Successful clinical studies hinge on efficiently recruiting and retaining diverse participants. Yet, clinical trial professionals across the globe grapple with notable challenges in these areas. In this chapter of the IBM series on clinical trial innovation, we spotlight key strategies for boosting recruitment speed, helping to ensure diversity, and harnessing digital advancements.

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Pharmaceuticals Research Design Administrative 85

Perficient Digital Transformation

MAY 10, 2024

This blog is the second post in a series about leveraging user stories to improve product outcomes. In this post, we will explore how acceptance criteria can be used to define the scope and requirements of user stories. What are Acceptance Criteria? Acceptance criteria, or AC, are the minimum level of expectations that need to be met to mark a user story as complete.

Collaborations 52

Collaborations Marketing Service Software 52

Globalization Partners

MAY 9, 2024

Whether you’re scaling back or scaling up, facing headwinds or tailwinds, organizations need to be both agile and resilient. An Employer of Record (EOR) unlocks that ability, allowing companies to hire highly skilled talent anywhere in the world and enter new markets quickly, regardless of entity status. But as HR leaders know, managing global teams in hybrid and remote work environments comes with benefits and challenges.

Marketing 52

Marketing Management 52

Advertiser: Paycor

Making effective hiring decisions can be challenging, but with a standardized evaluation process, you can improve your chances of finding the ideal candidate every time. Discover the benefits of using interview scorecards to assess and compare candidates, ensuring fair and consistent evaluations. Our free interview scorecard template allows you to customize criteria and track candidate progress, helping you make informed hiring decisions.

Everest Group

MAY 8, 2024

Data Observability Technology Provider The rising adoption of AI and ML has revolutionized how enterprises use data, elevating its importance to unprecedented levels. Today, data is integrated into every facet of operations to facilitate decision-making and drive innovation, resulting in a substantial increase in data access and consumption. However, the ever-evolving landscape of high-volume data, coupled with intricate interdependencies between platforms, has amplified challenges for data team

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Research Marketing Sourcing Service 64

IBM Services

MAY 7, 2024

Understanding how microservice applications works on Kubernetes is important in software development. In this article, we will discuss why observing microservice applications on Kubernetes is crucial and several metrics that you should focus on as part of your observability strategy. Why should you observe microservice health running on Kubernetes and what are the Kubernetes metrics you should monitor?

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E-Commerce Inventory Management Automation Service 77

Perficient Digital Transformation

MAY 10, 2024

Welcome to the second installment of our Universal Design Series, where we continue our exploration of the critical intersection of Equity for Learning in Education Accessibility. In this edition, we’ll delve into the principles, strategies, and significance of advancing equity through Universal Design in creating accessible and inclusive learning environments.

Design 52

Design Flexibility 52

The Hackett Group

MAY 9, 2024

With interest rates and inflation remaining high, companies should focus on optimizing their working capital performance to free up money trapped in operations. With insights from The Hackett Group’s Shawn Townsend. The post US Companies Have $1.76 Trillion Opportunity to Free Up Cash appeared first on The Hackett Group.

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It’s a never-ending tightrope act, trying to find the balance between creating benefits offerings that adapt to the uniqueness of your people, managing your own time and resources, and maintaining the organization’s bottom line. And the ever-changing policies and laws can make cultivating a competitive employee benefits strategy feel impossible. Whether you’re concerned about adapting to new pay transparency laws, managing global benefits packages, return-to-office mandates, or 401(k) and retire

Management